Tracie P.
TP
Tracie P.
Chief Information Officer
Mid-Market (51-1000 emp.)
"Mindcloud: A Fabulous Partner for ERP-to-CRM Integrations"
5/5
What do you like best about MindCloud?

Mindcloud has been a fabulous partner in building our new ERP to CRM Integrations. We would move ALL our integrations to them in a heartbeat if we could. Fabio has been amazing to work with, we cannot thank you all enough! Review collected by and hosted on G2.com.

What do you dislike about MindCloud?

There is nothing we dislike about Mindcloud - the technology and the people have been stellar Review collected by and hosted on G2.com.

Jonathan T.
JT
Jonathan T.
Software & Systems Integration Specialist
Mid-Market (51-1000 emp.)
"Great Support and Reliable Team"
5/5
What do you like best about MindCloud?

As someone who values customer service, MindCloud consistently delivers exceptional support, clear communication, and a genuine willingness to help.

Their team is responsive, knowledgeable, and goes out of their way to make sure every question is answered and every issue is addressed quickly.

It’s rare to find a company that makes you feel this supported throughout the entire process, and that level of care has made a huge difference in our companies experience. Review collected by and hosted on G2.com.

What do you dislike about MindCloud?

Honestly, there isn’t much to dislike at this point. Any questions or challenges we’ve had were addressed quickly, and the team has been very open to feedback.

The only thing I’d mention is that, as with any new platform, there can be a learning curve while getting familiar with all the tools and capabilities. However, MindCloud’s support team makes that process much easier. Review collected by and hosted on G2.com.

Teri L.
TL
Teri L.
Founder
Small-Business (50 or fewer emp.)
"Fast, Responsive Support—But Pricing Feels High"
3.5/5
What do you like best about MindCloud?

They are very responsive, and most of the time the problem is fixed within 48-hours Review collected by and hosted on G2.com.

What do you dislike about MindCloud?

They are very, very expensive, and I did not notice that until I recently compared pricing for the same service. Review collected by and hosted on G2.com.

Lauren K.
LK
Lauren K.
Brand Director
Small-Business (50 or fewer emp.)
"Great Communication and Fast Issue Resolution"
5/5
What do you like best about MindCloud?

Great communication overall. They’re very responsive when issues come up, and they work quickly to get them resolved. Review collected by and hosted on G2.com.

What do you dislike about MindCloud?

It was a bit complicated at first to set up all the different flows and figure out how all the systems communicate with each other. Review collected by and hosted on G2.com.

Daniel Lee S.
DS
Daniel Lee S.
owner
Small-Business (50 or fewer emp.)
"Seamless Integrations and Excellent Support"
5/5
What do you like best about MindCloud?

I appreciate MindCloud for its accurate syncing of our customer database, which is crucial for our operations. The support is the best part; being able to have someone join a call to resolve any issues is incredibly helpful. Additionally, the interface is very good, and I do not see a lot of room for improvement. The initial setup was relatively easy, which made getting started a smoother experience. Review collected by and hosted on G2.com.

What do you dislike about MindCloud?

Dealing with junior developers can be challenging but for the most part their staff is tops. Review collected by and hosted on G2.com.

Verified User in Electrical/Electronic Manufacturing
AE
Verified User in Electrical/Electronic Manufacturing
Small-Business (50 or fewer emp.)
"MindCloud Automation Boosted Our Throughput with Zoho Books and Jetbuilt"
5/5
What do you like best about MindCloud?

MindCloud was a way for us to integrate/automate processes between Zoho Books (our accounting software) and Jetbuilt. This was integral to us increasing our throughput and being able to keep up with the volume of work we had. I was very impressed at the level of detail I could see in the logs - I didn't expect to have that level of visibility and it's super helpful. Review collected by and hosted on G2.com.

What do you dislike about MindCloud?

I haven't used any similar products so I have nothing to compare. Review collected by and hosted on G2.com.

Verified User
G
Verified User
Small-Business (50 or fewer emp.)
"Seamless Integration and Proactive Support with MindCloud"
5/5
What do you like best about MindCloud?

I really appreciate how the MindCloud team was super responsive and on top of everything. We had weekly calls to go through deployments and edits, and I felt they understood exactly what was going on. They were super proactive in finding solutions to our problems. The service was really five out of five, with very knowledgeable people, making it really easy for us. The initial setup was also super easy. Working with MindCloud has been positive, with knowledgeable developers helping us stick to deadlines and proactively fixing issues, giving us confidence to push forward. Review collected by and hosted on G2.com.

What do you dislike about MindCloud?

There was nothing to dislike. Review collected by and hosted on G2.com.

Verified User in Consumer Goods
UC
Verified User in Consumer Goods
Small-Business (50 or fewer emp.)
"Mindcloud’s Attentive, Urgent Support with Impressive Turnaround Times"
5/5
What do you like best about MindCloud?

What I like best about Mindcloud is their attention to detail and sense of urgency. They are patient, attentive, and take the time to understand issues before providing solutions. Their turnaround times are impressive, and they treat our customers with the same level of care and importance as if they were their own. The team is warm, approachable, and easy to work with, making interactions feel comfortable and straightforward without being overly technical. Review collected by and hosted on G2.com.

What do you dislike about MindCloud?

Not applicable at this time, no complaints Review collected by and hosted on G2.com.

Nena S.
NS
Nena S.
MIS/IT Director
Mid-Market (51-1000 emp.)
"Effortless Integrations, Stellar Team Support"
5/5
What do you like best about MindCloud?

I appreciate the convenience and speed of the integrations that MindCloud offers. It's easy to use, and the team is great to work with, being very quick to set up integrations. The thoroughness of the initial setup process made it very easy, and it's important to my organization that the team is quick to activate since we value speed to delivery above all other traits. Review collected by and hosted on G2.com.

What do you dislike about MindCloud?

nothing! Review collected by and hosted on G2.com.

Roger Q.
RQ
Roger Q.
Chief Operating Officer
Small-Business (50 or fewer emp.)
"MindCloud Delivers an Outstanding Experience"
5/5
What do you like best about MindCloud?

MindCloud is a game-changer in the industry. Not only does the MindCloud provide, by far, the quickest turnaround time for systems integration, they are also the most cost-effective solution. Best of all, MindCloud's entire staff, from their Executives to their Project Managers to their Software Developers, is a pleasure to work with. Review collected by and hosted on G2.com.

What do you dislike about MindCloud?

There were a lot of hiccups during implementation as expected, but MindCloud was always quick to jump onto an issue and find a solution, including on weekends. There were times when the support staff was on vacation, and MindCloud's CEO jumped in to help - talk about dedication and rolling up your sleeves! Review collected by and hosted on G2.com.