Verified User in Accounting
UA
Verified User in Accounting
Mid-Market (51-1000 emp.)
"Great for enhanced risk assessment"
3.5/5
What do you like best about MindBridge?

MB provides the opportunity to assess risks on a far more scientific and detailed basis than is possible using manual audit techniques. The analysis of large data sets allows us to identify patterns which are beyond a human's ability to recognise, potentially identifying items with higher risk characteristics, whether due to fraud or error. Review collected by and hosted on G2.com.

What do you dislike about MindBridge?

Requires internal investment on the appropriate methodology to apply for your own use case. Review collected by and hosted on G2.com.

Response from Anastasiia Moroz of MindBridge

Thank you for the thoughtful feedback! We're glad to hear MindBridge is helping your team assess risk at a deeper.

We appreciate your note on the internal investment required. Tailoring the methodology can take time, but it often unlocks long-term value. If you'd like to explore ways to streamline setup or refine your approach, your Customer Success Manager would be happy to share tips and best practices.

Thanks again for sharing your experience!

Verified User in Hospital & Health Care
UH
Verified User in Hospital & Health Care
Enterprise (> 1000 emp.)
"Mindbridge"
5/5
What do you like best about MindBridge?

Mindbridge is an effective tool to not only create efficiencies for our team, but also serve as a new way of thinking. Related to efficiencies, having Mindbridge be able to run trends, ratios, and other points of risk analysis allows our team to focus on more risk areas identified from the analysis run. Additionally, how Mindbridge interprets data allows our team to see client information in a new way by reviewing trends over time, risk areas, and identify ways to improve operations. Review collected by and hosted on G2.com.

What do you dislike about MindBridge?

At some points it can be difficult to get the project onboarded and use all Mindbridge features. Overall though, it is a great tool. Review collected by and hosted on G2.com.

Response from Anastasiia Moroz of MindBridge

Thanks so much for your kind words! We're thrilled to hear you're finding value in our risk analysis capabilities.

Kyle R.
KR
Kyle R.
Associate
Mid-Market (51-1000 emp.)
"Potential for more usage, but limited by my knowledge and the process of using the software"
3/5
What do you like best about MindBridge?

The data analysis and trends that can be utilized from MindBridge really make the software a valuable tool in our audit areas. Review collected by and hosted on G2.com.

What do you dislike about MindBridge?

The interface can be pretty confusing at times, and even just the process of getting to my previous work is more convoluted than seems necessary. Review collected by and hosted on G2.com.

Response from Anastasiia Moroz of MindBridge

Hi Kyle! Thanks for your feedback! It’s great to hear that MindBridge is bringing value to your audits.

We appreciate your note on the interface and navigation. We’re actively working to make things more intuitive. Your Customer Success Manager would be happy to walk you through tips or workflows to help unlock even more value from the platform.

Thanks again for sharing your experience!

Wayne T.
WT
Wayne T.
Audit Staff
Mid-Market (51-1000 emp.)
""Mind" Opening"
4/5
What do you like best about MindBridge?

The ability to customize the reports according to audit user needs. It can also be simply used as a tool to organize client data and sort through based on specified needs. It was also helpful to have separate users that can each have their own unique population/samples generated, without interfering with the other users. Review collected by and hosted on G2.com.

What do you dislike about MindBridge?

The software is very technical and requires extensive knowledge and training on the usage of the various tools and where to use those various tools. Review collected by and hosted on G2.com.

Response from Anastasiia Moroz of MindBridge

Hi Wayne! Thanks for the insightful feedback! We're glad to hear MindBridge is bringing value to your audits.

We understand the learning curve can be steep, and we’re here to help. Don’t hesitate to reach out to your Customer Success Manager for additional training or support.

Thanks again for sharing your experience!

Juan R.
JR
Juan R.
Regional Manager
Mid-Market (51-1000 emp.)
"One of the best AI tools to perform and document an audit planning"
4.5/5
What do you like best about MindBridge?

Easy to perform an preliminary analytical review on audits Review collected by and hosted on G2.com.

What do you dislike about MindBridge?

I little complex on data digest the first time Review collected by and hosted on G2.com.

Response from Anastasiia Moroz of MindBridge

Hi Juan,

Thanks for the feedback! We're glad to hear MindBridge is helping simplify your preliminary analytical review and support compliance in your audits.

We understand that the first data ingestion can feel a bit complex. It's something we're actively working to improve. If you'd like help navigating the process or optimizing your workflow, your Customer Success Manager would be happy to share tips and best practices.

Thanks again for sharing your experience!

Verified User in Accounting
UA
Verified User in Accounting
Small-Business (50 or fewer emp.)
"Makes my job alot easier"
4/5
What do you like best about MindBridge?

My favorite thing about MindBridge is how it makes aspects of my job that can be a little time consuming or parts that I don't completely understand. A perfect example is sampling, MindBridge can return the perfect sample for the circumstances based on so many factors that I would not be able to take into consideration as easily if I were to do it myself. It also makes data analysis so much easier. Review collected by and hosted on G2.com.

What do you dislike about MindBridge?

There is quite a bit to learn overall in order to really use it to its full potential, though you will still be able to apply its use at various stages of understanding. Review collected by and hosted on G2.com.

Response from Anastasiia Moroz of MindBridge

Thanks for the great feedback! We’re thrilled to hear MindBridge is helping streamline your sampling and data analysis.

We hear you on the learning curve. There’s definitely a lot to unlock, and we’re here to help you get the most out of it. Feel free to reach out to your Customer Success Manager, who would be happy to share tips and best practices.

Thanks again for sharing your experience!

QN
Quin N.
Staff Auditor
Enterprise (> 1000 emp.)
"I am a staff auditor who uses Mindbridge to test my client's General Ledgers."
3.5/5
What do you like best about MindBridge?

I like the reports that are available. They are easy to digest, are quick to download, and give a good summary. Review collected by and hosted on G2.com.

What do you dislike about MindBridge?

Sometimes, the journal entries that are identified as high or medium risk are inherently not risky. Mindbridge very often will flag every payroll journal entry as risky, despite the fact there are 24 very similar entries posted for payroll during the year. Review collected by and hosted on G2.com.

Response from Anastasiia Moroz of MindBridge

Hi Quin! Thanks for your feedback! We're glad to hear the reports are helpful and easy to use.

We appreciate your note on risk flagging. Your insight is valuable as we continue improving our platform. If you’d like to explore ways to fine-tune results, feel free to reach out to your Customer Success Manager who would be happy to share tips and best practices.

Thanks again for sharing your experience!

Verified User in Accounting
UA
Verified User in Accounting
Mid-Market (51-1000 emp.)
"Makes Journal Testing Much Easier"
4/5
What do you like best about MindBridge?

MindBridge makes journal entry testing and GL organization much easier than manually sorting through entries. I've really appreciated the custom filter tests, which works really well as long as you ensure that you're account mapping is appropriate. Review collected by and hosted on G2.com.

What do you dislike about MindBridge?

The mapping process is a little clunky. It did improve in version 2, but it made using your prior mappings impossible since they were running on version 1. Review collected by and hosted on G2.com.

Verified User in Financial Services
UF
Verified User in Financial Services
Enterprise (> 1000 emp.)
"Effective and intuitive in use"
5/5
What do you like best about MindBridge?

Improved audit quality and ease of use stand out as key contributors. Review collected by and hosted on G2.com.

What do you dislike about MindBridge?

None that come to mind, a bit more time consuming than our existing solution although this is to be expected when using new products. Review collected by and hosted on G2.com.

Response from Anastasiia Moroz of MindBridge

Thanks for the great feedback! We’re glad to hear MindBridge is helping improve audit quality and making GL analysis easier. We appreciate your note on the learning curve and are here to support you as you get up to speed.

Please reach out to your Customer Success Manager if you need extra help. Thanks again for sharing your experience!

Zachary B.
ZB
Zachary B.
Senior Auditor
Mid-Market (51-1000 emp.)
"Gotten better over time"
3.5/5
What do you like best about MindBridge?

Once you get used to using it there are good features and analytics that can be created. Review collected by and hosted on G2.com.

What do you dislike about MindBridge?

I have had difficulty with the support team kinda leaving me out to dry when I have reached out for help. A call would be nice to just speak to someone and know exactly what I need to do to get help. Review collected by and hosted on G2.com.

Response from Anastasiia Moroz of MindBridge

Hi Zackary,

Thanks for your feedback! We’re glad to hear you’re finding value in the analytics and features.

We’re sorry to hear about your experience with support. That’s not the level of service we aim to provide, and we appreciate you bringing it to our attention. If you'd prefer a call or more direct support, please don’t hesitate to reach out to your Customer Success Manager, who would be happy to walk through next steps and ensure you get the help you need.

Thanks again for sharing your experience!