I like being able to copy an entire year's worth of classes for the next fiscal year. I also like the reports - how convenient it is to download as an Excel and to find specific data. The customer service is also so personable and helpful. My requests have been quickly resolved. Review collected by and hosted on G2.com.

I wish we could prioritize and assign multiple memberships for one client. Review collected by and hosted on G2.com.

We use Mindbody to accommodate a number of different departmental functions that are interrelated. From booking our appointments, our customers are thus charged and our staff are thus paid. There are no extra programs or software I have to use to bring payroll data to the point of processing payroll. Amongst other features like this, there is a lot of integration. 24 hour customer support was also essential to us in our earlier years of using Mindbody when we were still learning to use the software to suit our needs. Review collected by and hosted on G2.com.

Fitting our business needs into Mindbody's constraints have proved challenging at some points when we first began using it, but we have since adapted. It is a rich software, but there are always going to be system "catches" that do not work for your business. Review collected by and hosted on G2.com.

Ease of navigation and booking appointments. Review collected by and hosted on G2.com.

Struggle with updates and not being notifies when changes are made - we log in and have to relocate everything which is very stressful!!!! Review collected by and hosted on G2.com.

mind body capital is the best thing about mind body Review collected by and hosted on G2.com.

Not enough mind body capital after the first one is paid, takes long to get pre approved for a second mind body capital Review collected by and hosted on G2.com.

Class management, reporting features, client management. Review collected by and hosted on G2.com.

Some reporting features are limited.

In Marketing Suite, email feature is clunky and hard to use. Review collected by and hosted on G2.com.

How it has all the classes schedule listed out, options to pay for classes , swim lesson Review collected by and hosted on G2.com.

Sometimes it behaves odd like shows members non member rates Review collected by and hosted on G2.com.

The Point of sale interface is easy to use. Review collected by and hosted on G2.com.

client info pages looks cluttered to me. Review collected by and hosted on G2.com.

The ease of finding and booking classes nearby Review collected by and hosted on G2.com.

on the staff side the interface seems outdated and confusing Review collected by and hosted on G2.com.

Mindbody has been helpful at allowing me to showcase the diversity of our services, from workshops to classes to health services. Customer support is top notch with ready access and very quick follow-up. The application easily integrates with my website using the branded web features as well. Review collected by and hosted on G2.com.

Mindbody continues to upscale its product through ongoing updates that only make this product better for me as a business owner - and ultimately, for the consumer. Review collected by and hosted on G2.com.

There was an entire orientation offered, my upgrade was discounted and offered full training, they have amazing customer service who can either help with my problem or do their best to try to solve it or send it up the ladder. I feel like it is an intuitive program to use, and if there is a setting I'm having trouble with (which rarely happens in the nearly 9 years I've used MindBody) it is usually something tiny and hidden that customer services solves for me. They treat me with respect; they don't expect me to know technical jargon, but they also don't speak to me like I've never seen a computer before. It's the perfect balance, and they've made being a small business owner that much easier. I had a HUGE issue when the backend payment processor company changed and they worked diligently with me, advocating for me with the bigger company, to help me find a way to make my business continue working for my clients. Review collected by and hosted on G2.com.

It's like a lot of the other scheduling sites; there are all of these amazing features, but it's all based on a hierarchal payment scale that doesn't always feel viable for a small business starting out, or worth the payment, even if the features are helpful, they aren't helpful ENOUGH all the time.

I'm not the biggest fan of subscriptions in general, but this is one that feels worth the monthly payment, even if just for the customer support. Review collected by and hosted on G2.com.