--- title: Mindbody Reviews meta\_title: 'Mindbody Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 524 reviews by the users' company size, role or industry to find out how Mindbody works for a business like yours. aggregate\_rating: rating\_value: 3.7 review\_count: 524 scale: '5' date\_modified: '2026-08-11' parent\_category: name: Fitness url: https://www.g2.com/categories/fitness ---

# Mindbody Reviews & Product Details

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Get an all-in-one business management platform built for fitness, wellness, and beauty businesses. Everything you need to run and grow your business lives in one place. Just a smarter, simpler way to manage your business every day. Grow your clients: The Mindbody app connects you to 3M+ active users who are searching, booking, and buying right now. New clients can discover your business, book a class, and pay. More visibility means more bookings and more revenue. Build a Branded app: Clients can download a branded app from the app stores to book & manage their memberships in a custom booking environment. This add-on service gives you the benefits of a custom app without the hassles or cost of custom development. Fill your schedule: Managing classes and appointments is simple with Mindbody's scheduling tools, even on the go with the Mindbody Business app. Set up your calendar once and sync everywhere—your website, the Mindbody app, and every touchpoint. Use modern payments: Integrated payment processing is built for your growth. Reduce costs, automate recurring revenue, and run your business more efficiently. Stay connected with SmartDesk: Answering questions and increasing bookings, SmartDesk embraces an automation-first customer experience—all while your team is busy working with clients IRL. Make data-driven decisions: With our business reporting, you get metrics and analytics, giving you the power to make real-time adjustments. More than 40,000 fitness and wellness businesses trust us to handle the day-to-day—so they can focus on what they do best.

* * *

Product Website
Mindbody
Seller
[Playlist](https://www.g2.com/sellers/playlist-95d99ca7-acff-490e-adcd-5bd588681c4d)
Discussions
[Mindbody Community](https://www.g2.com/products/mindbody/discuss)
Languages Supported

German, English, French, Italian, Portuguese, Spanish

Solution Type

All-in-One

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## Pricing

Pricing provided by Mindbody.

### Starter

Starting at $79.00

Per Month

[
View More Pricing Information
](https://www.g2.com/products/mindbody/pricing)

## Mindbody Integrations
(9)

What do users say about integrations?

Verified by Mindbody

[

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Zapier

](https://www.g2.com/products/zapier/reviews)

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 ![Verified User in Health, Wellness and Fitness](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Health, Wellness and Fitness")
AH

Verified User in Health, Wellness and Fitness

Small-Business (50 or fewer emp.)

3/25/2026

"Mindbody analytics, branded app, and check in review"

4/5

What do you like best about Mindbody?

I really appreciate the analytics that Mindbody generates, and I find them helpful for understanding my business at a glance. Review collected by and hosted on G2.com.

What do you dislike about Mindbody?

Sometimes I have to hunt around just to figure out how to accomplish a very small task. Their chatbot is helpful, and customer support is also very helpful and responds quickly. Still, it feels like some things are harder to do than they should be. Review collected by and hosted on G2.com.

What problems is Mindbody solving and how is that benefiting you?

Mindbody saves my team a lot of time. The attendance and appointment tracking are easy to use, and the statistical breakdown is especially helpful for how my company uses the platform. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

 ![Julie B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Julie B.")
JB

Julie B.

Owner

Recreational Facilities and Services

Small-Business (50 or fewer emp.)

6/13/2025

"Mindbody has helped with scheduling, marketing, and our studio growth!"

5/5

What do you like best about Mindbody?

Mindbody has helped clients schedule classes, make payments, and purchase retail easily. If it's easy to sign up it's easy to take classes. Review collected by and hosted on G2.com.

What do you dislike about Mindbody?

While Mindbody is easy to use for clients, there is a learning curve for the owners to use it to its fullest potential. The level of support is great though, either in the written support page or swift call to support if needed. They are friendly and patient especially for the low tech small business owner trying to catch up with technology. Review collected by and hosted on G2.com.

What problems is Mindbody solving and how is that benefiting you?

It's automated so that clients can manage their schedules, and other information can be emailed or texted when I schedule a campaign. A major source of positive reviews come from the ease at which clients can schedule classes or private training. Clients prefer quick and easy scheduling. Review collected by and hosted on G2.com.

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10/25/2025
Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

 ![Daniel S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Daniel S.")
DS

Daniel S.

Chief Marketing Officer

Small-Business (50 or fewer emp.)

3/13/2026

"Confusing UI and Poor Support Experience - Zero Stars"

0.5/5

What do you like best about Mindbody?

I found it initially a great way for clients to book classes with Mindbody. Review collected by and hosted on G2.com.

What do you dislike about Mindbody?

The support is terrible and unresponsive, often directing me to use the AI chat which doesn't provide helpful suggestions. Classes are missing from the app, making it unreliable. The UI is confusing, changes across different menus, and it's not clear what options unlock which features. Overall, it offers not much value for the money. Clients often complain with issues booking or classes missing. Review collected by and hosted on G2.com.

What problems is Mindbody solving and how is that benefiting you?

Mindbody initially helped clients book classes, but now it has issues like poor support and missing classes. The confusing UI provides little value. Review collected by and hosted on G2.com.

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Validated ReviewerSource: Organic

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
G

Verified User

Small-Business (50 or fewer emp.)

5/26/2026

"Smooth Transactions, Seamless Check-Ins"

5/5

What do you like best about Mindbody?

I love the way Mindbody handles all of my payments and allows members to check-in smoothly. The transactions have been smooth and my members have been able to really follow through easily. I love the fact that I can use the Mindbody app because it makes it very easy for my members to check-in for classes. The initial setup of Mindbody for my business was very easy since I had used Mindbody where I was previously working. Review collected by and hosted on G2.com.

What do you dislike about Mindbody?

N/A Review collected by and hosted on G2.com.

What problems is Mindbody solving and how is that benefiting you?

I love how Mindbody handles my payments and member check-ins smoothly. It's easy for members to check in for classes. Review collected by and hosted on G2.com.

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Validated ReviewerIncentivizedSource: G2 invite on behalf of seller

 ![Kehle K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kehle K.")
KK

Kehle K.

11/16/2025

"Frustrating Experience with Outdated Features"

1/5

What do you like best about Mindbody?

I appreciate the cool new feature in Mindbody that notifies teachers via email when they are scheduled as substitutes. This functionality seems like a step in the right direction toward improving communication within our studio. Additionally, I would be keen on utilizing features that allow for the requirement of payment information for some booking options, which could be beneficial for maintaining better business practices. Although I have some frustrations, this aspect of email notification for subs is one of the few features that stands out positively. Review collected by and hosted on G2.com.

What do you dislike about Mindbody?

{"I find Mindbody not intuitive or easy to use, which affects its overall usability for my yoga studio.","I dislike the difficulty in emailing an entire class roster with one click. The current process of tagging and reporting is cumbersome.","Mindbody lacks key features offered by competitors, such as seamless ways for teachers to request substitutes, email rosters, schedule rooms, and apply promo codes through the app.","I experience frequent errors with Mindbody, and there have been issues with our payment processing system that led to double charging students.","The class booking feature is not impressive, and it's challenging for students to book on behalf of others, especially if they have existing Mindbody accounts.","Waiver management is problematic, as newly reset waivers do not populate in the app for existing students unless accessed through a browser."} Review collected by and hosted on G2.com.

What problems is Mindbody solving and how is that benefiting you?

I find Mindbody lacks intuitiveness and ease of use, causing frustration with emailing class rosters and managing communications. Its outdated features and payment processing issues hinder our operations despite occasional benefits like emailing subs. Waiver functionality also requires browser use and doesn't update properly in the app. Review collected by and hosted on G2.com.

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Validated ReviewerIncentivizedSource: G2 invite on behalf of seller

JB

Jeenie B.

11/14/2025

"Comprehensive Tool with Complex Onboarding"

4/5

What do you like best about Mindbody?

I love that everything I need to run my business is integrated under one company with Mindbody. This comprehensive approach means I don't have to juggle multiple platforms, simplifying my business management significantly. The branded app is a particularly valuable feature, drastically enhancing my client experience. I appreciate having real human tech support available every day of the week, which is incredibly reassuring. Whenever I encounter an issue, their support team is always ready to provide assistance, which makes a huge difference in daily operations. Once everything is set up, it's convenient to have all my business tools in one spot, making management seamless and efficient. Review collected by and hosted on G2.com.

What do you dislike about Mindbody?

I initially found the onboarding experience very overwhelming, partly due to a misunderstanding of the onboarding specialist's role, which could have been communicated better. Although I overcame this issue eventually, the software remains quite complex for those without much tech experience in marketing or various software tools. Additionally, Mindbody does not integrate well with Shopify, a widely used platform for hosting websites, and this lack of integration presents a challenge and an area for improvement. Furthermore, I have encountered a few bugs in different parts of the software, which, although annoying, are somewhat understandable given MBs complexity. Review collected by and hosted on G2.com.

What problems is Mindbody solving and how is that benefiting you?

I find Mindbody consolidates everything I need to run my business under one platform, enhancing client experience with a branded app and reliable tech support. Review collected by and hosted on G2.com.

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Validated ReviewerIncentivizedSource: G2 invite on behalf of seller

 ![Anita S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Anita S.")
AS

Anita S.

Small-Business (50 or fewer emp.)

3/17/2026

"Difficult Navigation, Frustrating Experience"

0/5

What do you like best about Mindbody?

Nothing..Fraud!! Scam!!!! Review collected by and hosted on G2.com.

What do you dislike about Mindbody?

I find the whole system of Mindbody hard to navigate and not helpful. It hasn't solved any problems for my spa and has been giving me constant issues since signing up. I feel like it's a fraud and they are scamming people by stealing money without providing a useful service. The subscription model also adds to the frustration. The initial setup was very hard and difficult for my team. Review collected by and hosted on G2.com.

What problems is Mindbody solving and how is that benefiting you?

Mindbody hasn't solved any problems for my spa and has given me problems since I signed up. Review collected by and hosted on G2.com.

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Validated ReviewerSource: Organic

 ![Level Up S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Level Up S.")
LS

Level Up S.

11/6/2025

"Streamlined Management with Room for Improvement"

3.5/5

What do you like best about Mindbody?

I like the reports available in Mindbody as they make keeping an eye on the business easy and facilitate easier mapping of projections. Tracking income month to month and having the ability to compare to the previous year is incredibly useful for identifying areas where we can improve and recognizing our progress. This capability provides valuable insights into our gym's financial performance and aids in strategic planning. Review collected by and hosted on G2.com.

What do you dislike about Mindbody?

I find it inconvenient that there's no option to notify members of a class cancellation. Currently, the system seems to only notify the instructor, but not the members. I'd appreciate a feature that allows sending emails or text messages with custom notes to those who have booked the class. Additionally, I struggle with setting up some of the pricing options, as it can be rather complicated. Review collected by and hosted on G2.com.

What problems is Mindbody solving and how is that benefiting you?

I use Mindbody for POS and client management, solving tracking and appointment management issues. The reports ease business oversight, showing monthly income trends and year-to-year improvements for better projections. Review collected by and hosted on G2.com.

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Validated ReviewerIncentivizedSource: G2 invite on behalf of seller

 ![Kate L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kate L.")
KL

Kate L.

Small-Business (50 or fewer emp.)

5/18/2026

"User-Friendly with Minor Lag Issues"

4/5

What do you like best about Mindbody?

I like how easy Mindbody is to use. Everything about it is self-explanatory and laid out nicely. The initial setup was also very easy. Review collected by and hosted on G2.com.

What do you dislike about Mindbody?

It can sometimes lag, especially when adding things in. Review collected by and hosted on G2.com.

What problems is Mindbody solving and how is that benefiting you?

I use Mindbody for sales; customers sign up using the app, making scheduling easy. It's user-friendly, with everything laid out nicely. Review collected by and hosted on G2.com.

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Validated ReviewerSource: Organic

 ![Holistic Coach M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Holistic Coach M.")
HM

Holistic Coach M.

Integrative Health &amp; Fitness Practitioner

Small-Business (50 or fewer emp.)

8/19/2025

"A Game-Changer for My Business Since 2008"

5/5

What do you like best about Mindbody?

I have been using Mindbody Online since 2008, and it has consistently been the backbone of my business. Over the years I have tried most of the competitors on the market, but nothing compares to the constant innovation Mindbody provides. The platform makes scheduling, payments, and client management effortless, and my clients love the ability to book directly through the app. Automated reminders have reduced no shows, while staff scheduling, reporting, and marketing integrations save me time and help drive growth.

What really stands out is their white label option, which makes onboarding seamless for clients, and the level of support they provide. It is not limited to the first 30 to 90 days, but continues for as long as you use the platform. The regular updates and feature improvements keep me ahead of the curve and show that Mindbody is committed to evolving with the industry. Review collected by and hosted on G2.com.

What do you dislike about Mindbody?

The only challenge I have experienced is the initial learning curve. Because the system is so comprehensive, it can take some time to get fully comfortable with all the features. Once you are familiar, the power and flexibility of the platform far outweigh the early adjustment period. Review collected by and hosted on G2.com.

What problems is Mindbody solving and how is that benefiting you?

Mindbody solves the biggest challenges of running a wellness business: scheduling, client management, payments, and marketing all in one place. Before using it, I was juggling multiple systems and spending hours on admin each week. Now, everything is streamlined. Clients can book and pay with ease, no shows are reduced thanks to automated reminders, and staff scheduling is simple and accurate.

The reporting tools give me real insight into revenue and attendance trends, which helps me make better business decisions. The marketing integrations and promotions have directly supported client retention and growth. The white label option makes the client experience seamless, and the ongoing support means I always feel confident that help is available if I need it.

Overall, Mindbody saves me time, increases efficiency, improves the client experience, and ultimately drives revenue growth. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

## Questions about Mindbody? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

[
Ask about Mindbody
](https://www.g2.com/products/mindbody/discussions/new)

 ![Sylvia A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sylvia A.")
SA

Sylvia Albeo
•
Last activity over 6 years ago

What will the future of Mindbody look like? What upgrades will the system undergo in 2020.

1 Upvote

2

[
Join the conversation
](https://www.g2.com/discussions/what-will-the-future-of-mindbody-look-like-what-upgrades-will-the-system-undergo-in-2020)

GU

Guest User

What is Frederick used for?

0 Upvotes

0

[
Join the conversation
](https://www.g2.com/discussions/what-is-frederick-used-for)

[
View all Discussions
](https://www.g2.com/products/mindbody/discuss)

## Pricing Options

Pricing provided by Mindbody.

### Starter

Starting at $79.00

Per Month

### Ultimate

Contact Us

### Accelerate

Contact Us

[
View More Pricing Information
](https://www.g2.com/products/mindbody/pricing)

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##### 
##### Mindbody Features

Training Tools

Automated Scheduling

Billing & Revenue - Gym Management

Merchandise Sales

Membership - Gym Management

Contract Creation

Online Member Portal

Facility Management - Gym Management

Scheduling & Reservations

[
View More Features
](https://www.g2.com/products/mindbody/features)

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##### Categories on G2

[Online Appointment Scheduling](https://www.g2.com/categories/online-appointment-scheduling)[Studio Management](https://www.g2.com/categories/studio-management)[Gym Management](https://www.g2.com/categories/gym-management)

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