--- title: Mindbody Reviews meta\_title: 'Mindbody Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 524 reviews by the users' company size, role or industry to find out how Mindbody works for a business like yours. aggregate\_rating: rating\_value: 3.7 review\_count: 524 scale: '5' date\_modified: '2026-08-11' parent\_category: name: Fitness url: https://www.g2.com/categories/fitness ---

# Mindbody Reviews & Product Details

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Get an all-in-one business management platform built for fitness, wellness, and beauty businesses. Everything you need to run and grow your business lives in one place. Just a smarter, simpler way to manage your business every day. Grow your clients: The Mindbody app connects you to 3M+ active users who are searching, booking, and buying right now. New clients can discover your business, book a class, and pay. More visibility means more bookings and more revenue. Build a Branded app: Clients can download a branded app from the app stores to book & manage their memberships in a custom booking environment. This add-on service gives you the benefits of a custom app without the hassles or cost of custom development. Fill your schedule: Managing classes and appointments is simple with Mindbody's scheduling tools, even on the go with the Mindbody Business app. Set up your calendar once and sync everywhere—your website, the Mindbody app, and every touchpoint. Use modern payments: Integrated payment processing is built for your growth. Reduce costs, automate recurring revenue, and run your business more efficiently. Stay connected with SmartDesk: Answering questions and increasing bookings, SmartDesk embraces an automation-first customer experience—all while your team is busy working with clients IRL. Make data-driven decisions: With our business reporting, you get metrics and analytics, giving you the power to make real-time adjustments. More than 40,000 fitness and wellness businesses trust us to handle the day-to-day—so they can focus on what they do best.

* * *

Product Website
Mindbody
Seller
[Playlist](https://www.g2.com/sellers/playlist-95d99ca7-acff-490e-adcd-5bd588681c4d)
Discussions
[Mindbody Community](https://www.g2.com/products/mindbody/discuss)
Languages Supported

German, English, French, Italian, Portuguese, Spanish

Solution Type

All-in-One

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## Pricing

Pricing provided by Mindbody.

### Starter

Starting at $79.00

Per Month

[
View More Pricing Information
](https://www.g2.com/products/mindbody/pricing)

## Mindbody Integrations
(9)

What do users say about integrations?

Verified by Mindbody

[

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Zapier

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 ![Lucia G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Lucia G.")
LG

Lucia G.

Business Coach

2/4/2026

"Intuitive and User-Friendly for Class Management"

5/5

What do you like best about Mindbody?

I love how Mindbody feels intuitive and is super user-friendly. It keeps me organized, focused, and accurate with headcounts, and it allows me to mark students as missed. I enjoy being able to generate reports as needed and see students’ reviews on my classes, so new students know what to expect. The star ratings, along with my picture and bio, are features I appreciate. Also, setting up Mindbody was super simple. Review collected by and hosted on G2.com.

What do you dislike about Mindbody?

I would love to be able to easily change the class names so that when I decide to teach a themed class, it's easy to make that one-time change without it being ongoing since the schedule is otherwise recurring. Review collected by and hosted on G2.com.

What problems is Mindbody solving and how is that benefiting you?

Mindbody helps me stay organized, focused, and accurate with headcounts. It allows me to check students in, monitor my roster, and offer virtual classes. I can also mark students as missed, ensuring I manage my classes effectively. Review collected by and hosted on G2.com.

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Validated ReviewerIncentivizedSource: G2 invite on behalf of seller

 ![Verified User in Health, Wellness and Fitness](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Health, Wellness and Fitness")
AH

Verified User in Health, Wellness and Fitness

Small-Business (50 or fewer emp.)

4/20/2023

"Left Mindbody but now have experienced it as a student"

1/5

What do you like best about Mindbody?

I found cumbersome to be honest. It is easy to find and search on the app. Review collected by and hosted on G2.com.

What do you dislike about Mindbody?

I have found as a student trying to book at other studios the app options and online options do not connect. I have purchased online only to not be able to book in the app. I end up having to email the studio. This has happened at 3 different businesses. As a studio owner - I found mind body to be rigid and not work for what I needed. Review collected by and hosted on G2.com.

What problems is Mindbody solving and how is that benefiting you?

it solved the problem of storing credit cards and scheduling memberships but there are now other options that do all of this better and cheaper in my opinion Review collected by and hosted on G2.com.

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6/22/2026
Validated ReviewerIncentivizedSource: Organic

 ![Verified User in Health, Wellness and Fitness](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Health, Wellness and Fitness")
AH

Verified User in Health, Wellness and Fitness

Small-Business (50 or fewer emp.)

5/9/2026

"Unhelpful Support and Little to Like"

3/5

What do you like best about Mindbody?

When I think about Mindbody, I have no good thoughts. Thus, the software itself doesn't make me think of anything I like about it. Review collected by and hosted on G2.com.

What do you dislike about Mindbody?

Customer Service is terrible. Even the reps who provide the support have agreed with us during conversations. There are a lot of client-specific issues that MBO support will not consider. In addition, some reps did not even know what some of the updates were, and how they affected our user experience. Review collected by and hosted on G2.com.

What problems is Mindbody solving and how is that benefiting you?

client management. It's a place where we can do that without paper. But there are hundreds of platforms that can do that. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

 ![Jenna C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jenna C.")
JC

Jenna C.

Personal Trainer

Small-Business (50 or fewer emp.)

6/4/2026

"Mindbody Makes Member Management and Booking Super Easy"

5/5

What do you like best about Mindbody?

It’s great having all the members in one system, and it makes booking on here super easy. Review collected by and hosted on G2.com.

What do you dislike about Mindbody?

Honestly, I don’t have much to add— I think Mindbody is a great tool. Review collected by and hosted on G2.com.

What problems is Mindbody solving and how is that benefiting you?

I like that I’m able to do multiple things on here. Review collected by and hosted on G2.com.

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6/11/2026
Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

 ![Elements I.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Elements I.")
EI

Elements I.

SR WMA

Mid-Market (51-1000 emp.)

10/31/2025

"Great All-in-One Retail System, But Recent Updates Slow Everything Down"

1.5/5

What do you like best about Mindbody?

Overall it is a good all inclusive retail scheduling / selling / payment system. Review collected by and hosted on G2.com.

What do you dislike about Mindbody?

After the last major update, mindbody is VERY slow after you click on a few screens. It's not compatible with all browsers anymore especially Safari. It works best on Chrome. It doesn't work with firefox. The account details screen, which we need to access constantly is especially slow. After about 3-4 page changes the computer fan kicks into high and MBO kicks into s l o w. The browser must be restarted to continue or the browser just locks up. Tech support has suggested Chrome in private mode. This has helped but not eliminated the problem. If you need to sell retail products you are lucky to add one to the buy screen before the products tab quits loading...OVERALL, MBO is very clunky and click happy. It takes way to long to check clients out. We get frustrated. They get frustrated. The last time I spoke with tech support they said I needed to buy new computers. Things worked just fine before the update. I cannot afford to replace all 3 computers at the front desk. Review collected by and hosted on G2.com.

What problems is Mindbody solving and how is that benefiting you?

scheduling appointments is great. Checking out appointments is just ok. Account management is difficult due to page loading issues. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

 ![Anna F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Anna F.")
AF

Anna F.

Small-Business (50 or fewer emp.)

5/1/2026

"Highly Effective for Gym Operations, Excellent Support"

5/5

What do you like best about Mindbody?

I use Mindbody as a POS and CRM system, and it solves both operational and customer management challenges for me. I find it easy to navigate, which is great. The chat support is really helpful too. A new feature, the marketing option, brings new leads, which is promising. Finally, it's a great system to have for a gym, and the initial setup was pretty easy. We've been with Mindbody for 11 years, which speaks to its reliability. Review collected by and hosted on G2.com.

What do you dislike about Mindbody?

a little too complex for new people Review collected by and hosted on G2.com.

What problems is Mindbody solving and how is that benefiting you?

Mindbody solves operational and customer management challenges for us. Review collected by and hosted on G2.com.

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Validated ReviewerSource: Organic

 ![Verified User in Health, Wellness and Fitness](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Health, Wellness and Fitness")
UH

Verified User in Health, Wellness and Fitness

Small-Business (50 or fewer emp.)

2/19/2025

"Dated system frequently unresolved bugs No significant upgrades since 2010"

2/5

What do you like best about Mindbody?

Mind Body has an all in one marketing platform that’s not bad allows for text and email marketing. They do have tech-support to help Review collected by and hosted on G2.com.

What do you dislike about Mindbody?

None of my previous concerns have been addressed since my last review and that’s pretty much been my complaint with Mind Body. They are not responsive to systemic issues and once they’re there, you’ve got to develop a workaround or just learn to live with it. Review collected by and hosted on G2.com.

What problems is Mindbody solving and how is that benefiting you?

Well mind-body is a booking platform that staff and customers like you can log into and book services and provides point-of-sale and payroll reports and sales report for the most part it does a good job on those things Review collected by and hosted on G2.com.

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3/24/2026
Current UserValidated ReviewerIncentivizedSource: Organic Review from User Profile

CL

Cindy L.

Wellness Director

Small-Business (50 or fewer emp.)

8/25/2025

"MindBody a Great Software for Fitness Tracking"

5/5

What do you like best about Mindbody?

I love how I can tract attendance for my Wellness Center and get a breakdown on classes, pool and gym. It also has a feature that lets me know members who have not been in lately. It sends out anniversary email. My members love this. Review collected by and hosted on G2.com.

What do you dislike about Mindbody?

Changing pricing for services is not as intuitive as some of the other features. Review collected by and hosted on G2.com.

What problems is Mindbody solving and how is that benefiting you?

Looking at class numbers to determine scheduling. Allowing us to inform members of new information by marketing emails. Review collected by and hosted on G2.com.

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5/19/2026
Validated ReviewerIncentivizedSource: G2 invite on behalf of seller

 ![Shelby M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Shelby M.")
SM

Shelby M.

Small-Business (50 or fewer emp.)

5/13/2026

"Usable but Needs Better Support and Flexibility"

2.5/5

What do you like best about Mindbody?

I like how Mindbody clearly shows people's contact info. Review collected by and hosted on G2.com.

What do you dislike about Mindbody?

There are so many issues! Firstly, the tech support team needs to know what they are doing. Secondly, there's a lot of complicated things that don't work on Mindbody. Also, allow us to change an email for a client on their profile. Review collected by and hosted on G2.com.

What problems is Mindbody solving and how is that benefiting you?

I use Mindbody for clients' memberships and signing them up for classes. It allows people to book classes and clearly shows contact info. Review collected by and hosted on G2.com.

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Validated ReviewerIncentivizedSource: G2 invite on behalf of seller

 ![Ben R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ben R.")
BR

Ben R.

Owner

Small-Business (50 or fewer emp.)

5/20/2026

"Mindbody’s Helpful Support Fixes Any Problem Fast"

5/5

What do you like best about Mindbody?

How helpful they are to fix any problem you might have Review collected by and hosted on G2.com.

What do you dislike about Mindbody?

I do not have any issues with mindbody.. Review collected by and hosted on G2.com.

What problems is Mindbody solving and how is that benefiting you?

keeping my schedule inline helps me organize all my clients coming in Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

## Questions about Mindbody? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

[
Ask about Mindbody
](https://www.g2.com/products/mindbody/discussions/new)

 ![Sylvia A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sylvia A.")
SA

Sylvia Albeo
•
Last activity over 6 years ago

What will the future of Mindbody look like? What upgrades will the system undergo in 2020.

1 Upvote

2

[
Join the conversation
](https://www.g2.com/discussions/what-will-the-future-of-mindbody-look-like-what-upgrades-will-the-system-undergo-in-2020)

GU

Guest User

What is Frederick used for?

0 Upvotes

0

[
Join the conversation
](https://www.g2.com/discussions/what-is-frederick-used-for)

[
View all Discussions
](https://www.g2.com/products/mindbody/discuss)

## Pricing Options

Pricing provided by Mindbody.

### Starter

Starting at $79.00

Per Month

### Ultimate

Contact Us

### Accelerate

Contact Us

[
View More Pricing Information
](https://www.g2.com/products/mindbody/pricing)

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4.5/5(197)

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##### 
##### Mindbody Features

Training Tools

Automated Scheduling

Billing & Revenue - Gym Management

Merchandise Sales

Membership - Gym Management

Contract Creation

Online Member Portal

Facility Management - Gym Management

Scheduling & Reservations

[
View More Features
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##### Categories on G2

[Online Appointment Scheduling](https://www.g2.com/categories/online-appointment-scheduling)[Studio Management](https://www.g2.com/categories/studio-management)[Gym Management](https://www.g2.com/categories/gym-management)

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