--- title: Mindbody Reviews meta_title: 'Mindbody Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 527 reviews by the users' company size, role or industry to find out how Mindbody works for a business like yours. aggregate_rating: rating_value: 3.7 review_count: 527 scale: '5' date_modified: '2026-08-14' parent_category: name: Fitness url: https://www.g2.com/categories/fitness --- # Mindbody Reviews **Vendor:** Playlist **Category:** [Gym Management Software](https://www.g2.com/categories/gym-management) **Average Rating:** 3.7/5.0 **Total Reviews:** 527 ## About Mindbody Get an all-in-one business management platform built for fitness, wellness, and beauty businesses. Everything you need to run and grow your business lives in one place. Just a smarter, simpler way to manage your business every day. Grow your clients: The Mindbody app connects you to 3M+ active users who are searching, booking, and buying right now. New clients can discover your business, book a class, and pay. More visibility means more bookings and more revenue. Build a Branded app: Clients can download a branded app from the app stores to book & manage their memberships in a custom booking environment. This add-on service gives you the benefits of a custom app without the hassles or cost of custom development. Fill your schedule: Managing classes and appointments is simple with Mindbody's scheduling tools, even on the go with the Mindbody Business app. Set up your calendar once and sync everywhere—your website, the Mindbody app, and every touchpoint. Use modern payments: Integrated payment processing is built for your growth. Reduce costs, automate recurring revenue, and run your business more efficiently. Stay connected with SmartDesk: Answering questions and increasing bookings, SmartDesk embraces an automation-first customer experience—all while your team is busy working with clients IRL. Make data-driven decisions: With our business reporting, you get metrics and analytics, giving you the power to make real-time adjustments. More than 40,000 fitness and wellness businesses trust us to handle the day-to-day—so they can focus on what they do best. ## Mindbody Pros & Cons **What users like:** - Users enjoy the **ease of use** of Mindbody, particularly for scheduling and automations that enhance client engagement. (54 reviews) - Users value the **helpful and responsive customer support** of Mindbody, enhancing their overall experience and business efficiency. (37 reviews) - Users appreciate the **organized system** of Mindbody, enhancing scheduling, client management, and overall operational efficiency. (28 reviews) - Users find Mindbody to be **extremely user-friendly** , simplifying tasks and enhancing their overall experience effortlessly. (22 reviews) - Users appreciate the **personable and helpful customer service** of Mindbody, ensuring quick resolution of requests. (21 reviews) - Scheduling (19 reviews) - Helpful (18 reviews) - Users appreciate the **easy navigation of client profiles** , allowing for efficient management and organization of client information. (16 reviews) - Reporting (16 reviews) - Setup Ease (16 reviews) **What users dislike:** - Users find **poor usability** in Mindbody, facing complexity and challenges with integration, invoicing, and overall experience. (26 reviews) - Users express frustration over **missing features** , such as lack of responsiveness and difficulty with invoicing and membership management. (24 reviews) - Users find Mindbody to be **expensive** , especially with significant pricing jumps between services and product offerings. (20 reviews) - Users experience **feature issues** with Mindbody, including unresponsive AI and cumbersome processes for invoicing and checkout. (20 reviews) - Users report persistent **app issues** with Mindbody, including crashes, bugs, and poor integration complicating their experience. (16 reviews) - Users express disappointment in the **lack of features** , noting inefficiency and slow performance that hampers usability. (15 reviews) - Limited Features (15 reviews) - Users often face **frequent software bugs** in Mindbody, complicating bookings and customer service, with limited tech support. (14 reviews) - Payment Issues (13 reviews) - Users report frequent **technical issues** with Mindbody, citing bugs, downtime, and unreliability that hinder their experience. (13 reviews) ## Mindbody Discussions - [What will the future of Mindbody look like? What upgrades will the system undergo in 2020.](https://www.g2.com/discussions/what-will-the-future-of-mindbody-look-like-what-upgrades-will-the-system-undergo-in-2020) - 2 comments, 1 upvote - [How much does it cost to use Mindbody?](https://www.g2.com/discussions/how-much-does-it-cost-to-use-mindbody) - 1 comment - [View Mindbody pricing details and edition comparison](https://www.g2.com/products/mindbody/reviews?filters%5Bnps_score%5D=1&page=5§ion=pricing&secure%5Bexpires_at%5D=2026-08-14+11%3A37%3A26+-0500&secure%5Bsession_id%5D=5ffb89d1-adb0-45ff-8584-3fdad39eaee4&secure%5Btoken%5D=d119326b33635d1f484e215a8be0f1eb979be17086b3308f49b88d3c804917ba&format=llm_user) ## Mindbody Integrations - [ABC Trainerize](https://www.g2.com/products/abc-trainerize/reviews) - [ClassPass Corporate Wellness](https://www.g2.com/products/classpass-corporate-wellness/reviews) - [Constant Contact](https://www.g2.com/products/constant-contact/reviews) - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) - [Perkville](https://www.g2.com/products/perkville/reviews) - [Shopify](https://www.g2.com/products/shopify/reviews) - [Sigma](https://www.g2.com/products/sigma-computing-sigma/reviews) - [Webhooks.io](https://www.g2.com/products/webhooks-io/reviews) - [Zapier](https://www.g2.com/products/zapier/reviews) ## Mindbody Features **Additional Functionality** - Third-Party Integrations - To-Do List - @mentions - Single Sign On - File Management - Activity Dashboard - Drag & Drop - Alerts/Notifications - Prioritization - Access Controls/Permissions - Screen Sharing - Content Management - Brainstorming - AI Copilot - File Transfer - Calendar Management - Status Tracking - Real-Time Notifications - Version Control - Task Management - Activity Tracking - Real Time Editing - Communication Management - Chat/Messaging - Tagging - Generative AI - Assignment Management - Task Scheduling - Project Management - Collaboration Tools - Workflow Management - Secure Data Storage - File Sharing - Document Storage - Task Progress Tracking - Discussions/Forums - Commenting/Notes - Reporting & Statistics - Contact Management - Video Conferencing - Progress Tracking - Mobile Access - API - Document Management - Customizable Branding **Additional Functionality** - Recurring/Subscription Billing - Payment Processing - Access Controls/Permissions - Automated Scheduling - Customer Database - Generative AI - SMS Messaging - Wait List Management - Member Communication - Website Integration - Third-Party Integrations - Communication Management - Registration Management - Employee Management - Customizable Forms - Activity Tracking - Billing & Invoicing - Client Portal - API - Facility Scheduling - AI Copilot - Marketing Automation - Booking Management - Electronic Payments - Customizable Templates - Multi-Location - Client Management - Customer Accounts - Attendance Management - Self Check-In/Check-Out - Email Marketing - Reminders - Calendar Management - Contract/License Management - Instructor Management - Membership Management - Activity Dashboard - Class Management - Inventory Management - Discount Management - Attendance Tracking - Online Booking - Lead Generation - Customizable Branding - Event Management - Reporting & Statistics **Business Administration** - Website Builder - Marketing Tools - Payment Gateway - Messaging - E-Signature - Customizable Forms **Business Administration - Spa Management** - Inventory Management - Billing & Sales - Employee Management - Commission Management - Booth Rental Management - Reputation Management - Marketing Management - Reviews Management - Discount Management - Calendar Management - Client Management - Payroll Management - Gift Card Management - Wait List Management - Promotions Management - Availability Management - Appointment Management - Booking Management - Credit Card Management - Email Management - Practice Management - Staff Management **Billing & Revenue - Gym Management** - Automated Collections - Merchandise Sales - Billing & Invoicing **Notifications** - Confirmations & Reminders - Appointment Follow-Up - Scheduling Notifications - Recurring Appointments - Automated Scheduling - Group Scheduling **Business Management** - Staff Management - Payroll - Analytics and Reporting - Billing and Invoicing - Calendar Management - Booking Management - Class Management - Costume Management - Client Management - Inventory Management - Event Management - Discount Management - Recurring/Subscription Billing - Attendance Management - Task Management - Membership Management - Registration Management - Appointment Management **Training Tools** - Workout Planning - Goal Tracking - Automated Scheduling - Nutrition Tools - Goal Setting/Tracking - Certification Tracking - Appointment Scheduling - Activity Tracking **Marketing - Spa Management** - Membership - Social Review - Automated Campaigns **Settings** - Time Zone Detection - Availability Settings - Blocked Time Settings **Class Management** - Self-Service Portals - Scheduling - Communications - Facility Scheduling **Agentic AI - Gym Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Proactive Assistance - Third-Party Integrations - Website Integration - Social Media Integration **Guest Experience - Spa Management** - Scheduling - Surveys - Customer Trends - Task Scheduling - Automated Scheduling **Facility Management - Gym Management** - Scheduling & Reservations - Payroll - Group Scheduling - Facility Scheduling - Class Scheduling **Personalization** - Branding - Links **Client Manangement** - Personalization - Mobile App - Student Profiles **Agentic AI - Personal Training** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making - Third-Party Integrations **Additional Functionality** - Online Booking - Point of Sale (POS) - Customizable Forms - Email Reminders - Email Marketing - Third-Party Integrations - SMS Messaging - For Barbershops - Social Media Integration - Customizable Reports - Loyalty Program - Mobile Alerts - Calendar Sync - Credit Card Processing - Customer History - Generative AI - Performance Metrics - Alerts/Notifications - Customizable Templates - Confirmations/Reminders - Referral Tracking - Real-Time Reporting - Customizable Branding - Website Integration - Activity Dashboard - API - AI Copilot - Customer Database - Electronic Payments - SMS Marketing - Inventory Tracking - Client Profiles - Multi-Location - Reporting & Statistics - Client Portal - Data Import/Export - SOAP notes - In-Person Payments - Reporting/Analytics - Contact Database - Reminders - Debit/Credit Card Processing - Multiple User Accounts - Availability Indicator - Payment Processing - Transaction History - SMS Reminders - Recurring Appointments - Billing & Invoicing - Customer Mobile App - Waitlist Status Tracking - Electronic Forms - For Salons and Spas - Mobile Access - Online Store - Drag & Drop - Client Database - Barcode/Ticket Scanning - Payroll & Commissions **Additional Functionality** - Exercise Library - Secure Login - Recurring/Subscription Billing - Activity Dashboard - Client Portal - Client Profiles - Nutrition Program - Billing & Invoicing - Customizable Templates - Generative AI - Fitness Assessments - AI Copilot - Customizable Reports - Calendar Sync - Employee Management - Reporting & Statistics - Client Management - Mobile App - Reminders - Commenting/Notes - Hybrid Trainer - Transaction History - eCommerce Management - In-person Trainer - Online Trainer - Gamification - Appointment Management - Customizable Branding - Payment Processing - Multi-Location - Calendar Management - API **Data & Reporting - Gym Management** - Data Collection - Reports & Dashboards - Activity Dashboard - Customizable Reports **Integrations** - Multi- Calendar Integration - Website Integration - Payment Acceptance - Video Conferencing - Communication **Integrations** - Marketing Platforms - Point of Sale (POS) Systems **Additional Functionality** - Marketing Automation - Fitness Plan - Customer Database - Mobile Booking - Point of Sale (POS) - SMS Messaging - Push Notifications - Online Booking - CRM - AI Copilot - Access Controls/Permissions - Reporting/Analytics - For Gyms - Customer Engagement - Payment Processing - Mobile Access - Generative AI - Online Registration - Class Registration - Multi-Location - Customizable Templates - Alerts/Notifications - Rewards Program - Online Payments - Customizable Forms - For Yoga/Pilates Studios - Reminders - Reporting & Statistics - Credit Card Processing - Event Calendar - Mobile Alerts - API - Data Import/Export - Customizable Branding **Additional Functionality** - Activity Dashboard - Third-Party Integrations - Online Registration - Reporting/Analytics - For Dance Studios - AI Copilot - Multi-Location - Customizable Branding - Online Payments - Credit Card Processing - Point of Sale (POS) - Attendance Tracking - Customizable Reports - Generative AI - API - Reminders - SMS Messaging - Customizable Forms - Alerts/Notifications - Customer Database - Customizable Templates - Marketing Automation - Rewards Program - For Yoga/Pilates Studios - Reporting & Statistics - Event Calendar - Mobile Alerts - Data Import/Export - Website Integration - Social Media Integration - Online Booking **Generative AI** - AI Text Generation - AI Text Summarization - AI Text-to-Image - AI Text-to-Speech - AI Image-to-Text - Generative AI **Agentic AI - Online Appointment Scheduling** - Autonomous Task Execution - Multi-step Planning - Natural Language Interaction **Additional Functionality** - Access Controls/Permissions - Customizable Forms - Customizable Templates - Availability Management - Wait List Management - Mobile Access - Client Portal - Data Import/Export - Appointment Management - Email Marketing - Client Management - Employee Management - Client Database - Online Booking - Reporting & Statistics - SMS Messaging - Credit Card Processing - API - Multi-Location - Email Management - Customer History - Calendar Management - AI Copilot - Activity Dashboard **Membership - Gym Management** - Contract Creation - Lead Management - Online Member Portal - Performance Tracking - Marketing Tools - Registration Management - Attendance Management - Waiver Management - Membership Management - Community Management - Booking Management - Instructor Management - Visitor Management - Calendar Management - Staff Management - Email Campaign Management - Client Portal - Attendance Tracking - Event Management - Discount Management - Appointment Management - Client Management - Capacity Management - Self Service Portal ## Top Mindbody Alternatives - [Vagaro](https://www.g2.com/products/vagaro/reviews) - 4.6/5.0 (390 reviews) - [WellnessLiving](https://www.g2.com/products/wellnessliving/reviews) - 4.5/5.0 (195 reviews) - [Acuity Scheduling](https://www.g2.com/products/acuity-scheduling/reviews) - 4.6/5.0 (401 reviews)