The videos are short, effective, real-life, and humorous. Review collected by and hosted on G2.com.

I don't have negative comments about the training. Review collected by and hosted on G2.com.

Security Awareness Training was good and understanding. Review collected by and hosted on G2.com.

There's nothing to dislike about Security Awareness Training Review collected by and hosted on G2.com.

- The format: The Mimecast Awareness Training is based on short, scenario-based videos with live-action characters. The videos are entertaining and our staff love them.

- The cost: When we first saw the Mimecast quote with Email Security, we couldn't believe our eyes, it's very cost effective.

- Intuitive: When I started using the product, it was easy to set up and configure. The interface looks modern and is intuitive to learn. Review collected by and hosted on G2.com.

- Schedulability: While you can schedule a phishing campaign and videos in advance, there is no option to schedule a campaign on a recurring basis automatically.

- Lack or more advanced level topics: I'd like to see some videos that go over the characteristics that phishing emails contain and the general tactics of a threat actor. Review collected by and hosted on G2.com.

It can calculate billions of data points and precisely churn out the data. It is a safeguard against phishing and malware too. Its AI is also very efficient. Review collected by and hosted on G2.com.

The software could be a little faster as sometimes it takes a lot of time. Review collected by and hosted on G2.com.

Modules and security training that you can set as required tasks for your users to complete. It increases the level of security awareness across the enterprise so that users get better educated and informed about different phishing attacks and vulnerabilities.

Videos are usually short and informative. Review collected by and hosted on G2.com.

The level of support could be improved. Recently it seems that everything related to support has been lagging. Customer service is something that Mimecast has to work on, and it is something that needs improvement. Review collected by and hosted on G2.com.

The content of the training is short, fun, and informative. It's like a mini sitcom with characters that appear in multiple videos. My users engage well with it. Review collected by and hosted on G2.com.

If there are problems you have to deal with Mimecast support; they are usually pretty good, but recently their response time has been poor. This also links into directory groups stored within Mimecast's backend configuration which isn't very intuitive. Review collected by and hosted on G2.com.

I like the that they dont change characters along the series, it really helps users to educate so they dont have to work on that. Very easily conveyable language is used in all videos.

Message is simple to understand. Frequency of these videos is not that much so it annoys the users. It is at bare minimum so so it doesn't disturb user's daily work routine and conveys the message as well. Review collected by and hosted on G2.com.

I dislike the amount of questions asked at the end of video. It shouldn't be just one. There should be atleast three.

And there should be clear explanation of why is a certain answer wrong and why is that correct. There should be a percentage shown of answers relate to user's answers. There shouldn't be right or wrong answer , it should be just like educating users about what to do in situation like this. Review collected by and hosted on G2.com.

The quality of the content was next to none. The way they can illustrate certain concepts and best practices is fantastic, and it was the thing our company loved most about the platform. Review collected by and hosted on G2.com.

Where do I begin? The customer service was lacking to non-existent. Reporting was very limited to pre-defined filters that offered no granularity. Lastly, there isn't any LDAP integration so SSO was out of the question. Review collected by and hosted on G2.com.

Content is funny and engaging. Characters are the same from video to video so you get to know them. Review collected by and hosted on G2.com.

How pricing is based and implemented. Training modules should not be limited and I shouldn't have to purchase more trainings. Customer service can be very poor as well. Review collected by and hosted on G2.com.

The videos are very informative and keep the user engaged with humour. All users are scored which will report to the IT admin to review, ask for remediation and allow for intervention/further training if a user is considered risky to an organisation. New training videos and further scenarios are added every month to allow for more in depth training. Review collected by and hosted on G2.com.

The videos consist of American actors, it would be good to see some British actors in their to appeal to the UK demographic. It would also be good to have tiered difficulties as the current training covers somewhat basic scenarios. Review collected by and hosted on G2.com.