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Mimecast Secure Email Gateway

3.8
(21)

Mimecast Secure Email Gateway is a security solution that offers comprehensive, multi-layered email security and content controls.

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Mimecast Secure Email Gateway Reviews

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Showing 21 Mimecast Secure Email Gateway reviews
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Mimecast Secure Email Gateway review by Taylor P.
Taylor P.
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Verified Current User
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"A little aggressive but gets the job done "

What do you like best?

We selected Mimecast as we had no filtering for phishing emails and had experienced a data breach due to a phishing email. Also executives were complaining about receiving phishing emails. I was also impressed by the other threat protection features of Mimecast. Spam levels have dropped to almost zero. Archive is extremely powerful and fast. Our compliance department love it. We can now give access to full email and archive from any device.

What do you dislike?

I have not been allowed to implement some features because they require too much user interaction. The implementation of Mimecast was complex and administering it is not intuitive--it takes time learning it and working with tech support to understand how to do it. It takes tweaking of the settings to get it working as needed and it is a powerful program. It took some time to understand exactly how to work with some of the policies, such as the anti spoofing policy where I had to input lots of IP addresses for all the cloud-based services we use to send emails such as Salesforce, NetSuite, etc. I had to spend time tracking down all the blocks of IPs that these various services use to send emails and put them into Mimecast to prevent emails from being blocked.

Recommendations to others considering the product

Spend the extra money and get someone to set it up correctly for you with all the security features or just a user group.

What business problems are you solving with the product? What benefits have you realized?

Spend the extra money and get someone to set it up correctly for you with all the security features or just a user group.

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Mimecast Secure Email Gateway review by Tejeswar R.
Tejeswar R.
Validated Reviewer
Verified Current User
Review Source
content

"Good Mail Security Solution"

What do you like best?

We are happy almost 80%, Since we used lot of impersonate mails, spam mails e.g. Account locking etc.

With mimecast it has reduced to greater extent. But day by day new signatures and new attacks keep coming and we update mimecast to take the necessary precautions. I believe this might be general practice with all the mail security providers to some extent. So overall we are happy of using Mimecast

What do you dislike?

Poor support in the earlier days, not they improved to some extent

Recommendations to others considering the product

Yes i recommend to other users, it is economical solution and solves the critical issues.

With mimecast it has reduced to greater extent. But day by day new signatures and new attacks keep coming and we update mimecast to take the necessary precautions. I believe this might be general practice with all the mail security providers to some extent. So overall we are happy of using Mimecast

What business problems are you solving with the product? What benefits have you realized?

Impersonation mails

What Secure Email Gateway solution do you use?

Thanks for letting us know!
Mimecast Secure Email Gateway review by Evan C.
Evan C.
Validated Reviewer
Verified Current User
Review Source
content

"Unknown Good and Mild Difficulty"

What do you like best?

Mimecast seems to do a pretty good job of filtering out email items like spam and random advertisements because I never see them on my work email.

What do you dislike?

We've had some general issues with it; it will sometimes see an issue with emails from people we've communicated with a lot before. These apparently had little to do with Mimecast and more to do with the other person's email, but it is not intuitive to retrieve emails through.

What business problems are you solving with the product? What benefits have you realized?

It seems to do a pretty good job at preventing and/or blocking spam and general clutter from my email inbox. It also seems to have a pretty good search feature. It also integrates very smoothly into Microsoft Outlook and does most of its work out of sight.

Mimecast Secure Email Gateway review by Melvin G.
Melvin G.
Validated Reviewer
Review Source
content

"A straightforward email security platform"

What do you like best?

The pricing is not bad and gives us good value. We can set up our Mimecast to meet very specific needs for internal and external compliance requirements. I have generally received less malware and mass marketing emails after the implementation of Mimecast. The virus scanning through Mimecast is done in a quick and intuitive fashion. I like that it can work smoothly with many of our existing office and data systems.

What do you dislike?

Getting set up can with the proper configurations can be a bit confusing. It's not very obvious what the ideal settings are and the customer support team at Mimecast can be a bit vague at times with their assistance. They don't always address our specific issues very well.

Recommendations to others considering the product

Though it may seem a bit daunting to get set up with Mimecast, you probably won't have to do much after you get through your initial configurations. Even though it might not seem like you'll need certain things, you may want to check out all the settings to get the most our of your Mimecast account.

What business problems are you solving with the product? What benefits have you realized?

Mimecast gives us a intuitive platform for added email security. It allows us to have more confidence with our digital communications and sending of important file attachments. There isn't a great deal of maintenance involved on a regular basis. It's essentially somethings that runs in the background that is always at work to help keep us secure. The amount of SPAM emails we received is greatly reduced through Mimecast.

Mimecast Secure Email Gateway review by User
User
Validated Reviewer
Verified Current User
Review Source
content

"Mimecast Keeps Company Email/Data Secure"

What do you like best?

I like that Mimecast has features that protect the integrity of our financial email. It's cyber security features are pretty resilient and effective as we aim to strengthen our cyber security measures. My company has just implemented this into our email systems and so far we have seen a change in the level of spam, spyware, malware and other hacking devices. I think we made a great choice going with Mimecast as it is a terrific company if you are looking for email management.

What do you dislike?

The only thing I do not like but am getting used to is the holding of email until it pushes to outlook. I guess this is protocol to verify outside email but it can be quite annoying as I noticed that some email is held until the end of the work day. I did however, learn that I could go into one of the Mimecast tabs in outlook to find emails that are on hold. No big deal.

Recommendations to others considering the product

I think that folks look for email management in a secure way . You should use Mimecast Secure Email Gateway.

What business problems are you solving with the product? What benefits have you realized?

The Mimecast Secure Email Gateway has provided us with trust and reliability when looking for a better way to manage our critical information in a more secure way. I trust that Mimecast will continue to do great things for our company. If I could put into better words, I would say that this company is totally worth the investment. I see great changes within my organization since it was launched here. We should to get so many emails that would attempt to get private information through false links. But it has seen been much improved with Mimecast. It has taken the guess out of what is real and what is fake.

Mimecast Secure Email Gateway review by Bhasker (Baz) V.
Bhasker (Baz) V.
Validated Reviewer
Review Source
content

"Mail scanned through European datacenters"

What do you like best?

Mimecast had our mail routing configured so that mail was scanned in European data-centers rather than the US, as we were not comfortable with US patriot laws. How easily the product integrated with Exchange Online. The benefits listed below.

What do you dislike?

Suggestions for improvements. The admin console could be simpler to navigate and use. For instance wizards for setting up rules using questions as to what is required. Same for designing and scheduling reports.

Recommendations to others considering the product

If you want a reliable, secure, reasonably easy to use, cost effective product to scan email that integrates with cloud mail services and you are concerned about having mail routed through the US, then I highly recommend Mimecast.

What business problems are you solving with the product? What benefits have you realized?

Most of our mail traffic ie SPAM is filtered out before it reaches our internet connection hence saving on bandwidth, storage, security footprint and with the ability of users to manage their own quarantined messages, administration costs.

Mimecast Secure Email Gateway review by Michael E.
Michael E.
Validated Reviewer
Verified Current User
Review Source
content

"Mimecast is pretty fabulous software."

What do you like best?

The initial setup was very clear and handled excellently. Reliability has been top notch. Response to new threats seems to really be on top of it. Overall a well run company that delivers on its promises. Out of the box defaults perform well, lot's of places to tighten up and tailor it to your needs if needed. Search works very well. Spam filtering works well.

What do you dislike?

The GUI is not my favorite, they have been working on improving it but it still needs work. Exporting archived emails takes longer then I would expect. It's a complex product at times so navigating that complexity is hard.

Recommendations to others considering the product

Take it for a spin, it works well

What business problems are you solving with the product? What benefits have you realized?

Email archiving, Disaster recovery, spam filtering, stopping spear phising \ Whaling. Attachment analysis

Mimecast Secure Email Gateway review by Michael R.
Michael R.
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Verified Current User
Review Source
content

"Mimecast filtering"

What do you like best?

I like the granular filtering of emails, including the ability to filter as specific as one word in the subject line.

What do you dislike?

I dislike the fact that I cant make the determination on my own whether or not an email is rejected. I have had a few users lose emails because the emails were not whitelisted prior to sending and were automatically rejected causing a little down time.

What business problems are you solving with the product? What benefits have you realized?

Filtering for one of our clients environment because they are HIPPA compliant is very tough, but mimecast makes it a breeze.

Mimecast Secure Email Gateway review by Administrator in Retail
Administrator in Retail
Validated Reviewer
Verified Current User
Review Source
content

"Extremely Easy to Use"

What do you like best?

The ease of use was really the best part of Mimecast. I can get in depth analytics that allow me to really see what my users are doing inside our network with their email. The fact that I can go in depth and troubleshoot where exactly something went wrong is just fantastic.

What do you dislike?

My issue with Mimecast is the fact that the rules are a little bit confusing to start. But they offer some fantastic online guides to help you learn the system.

Recommendations to others considering the product

Absolutely use it. Wonderful product and I cannot more highly recommend the customer service. Best in the business honestly.

What business problems are you solving with the product? What benefits have you realized?

We were getting hit with a lot of spam mail. We received ample amounts of social engineering email but that is an issue of the past thanks to mime-cast.

Mimecast Secure Email Gateway review by Alexandria M.
Alexandria M.
Validated Reviewer
Verified Current User
Review Source
content

"Secure E-mails through Mimecast"

What do you like best?

I work with sensitive customer information all day every day. My colleagues and I need a secure and efficient way to share customer data and mine-cast allows us to do that.

What do you dislike?

When I first began my current position the software was slightly difficult to figure out

What business problems are you solving with the product? What benefits have you realized?

Securely communicating sensitive customer data with both customers and colleagues

Mimecast Secure Email Gateway review by Administrator in Financial Services
Administrator in Financial Services
Validated Reviewer
Verified Current User
Review Source
content

"Good Product"

What do you like best?

Easy to use GUI, once you get used to the layout you can add favorites.

What do you dislike?

Lots of features/functionality and it can sometimes take a while to figure out configuration you would like to change.

Recommendations to others considering the product

I recommend this product, it works well for our business needs

What business problems are you solving with the product? What benefits have you realized?

Reduce Spam

Mimecast Secure Email Gateway review by User
User
Validated Reviewer
Review Source
content

"You have to pay attention to the status"

What do you like best?

It filters out almost all of the SPAM. If you often delete emails from a specific sender without reading them, Mimecast will start filtering them and give you the choice of whether to release it for this instance, or allow from the sender all of the time, or block completely.

What do you dislike?

The status toggles with every deployed update

Recommendations to others considering the product

Watch the status. You may have to log in again, especially after your IT manager deploys an update.

What business problems are you solving with the product? What benefits have you realized?

Getting rid of SPAM and viruses

Mimecast Secure Email Gateway review by Shayan Z.
Shayan Z.
Validated Reviewer
Review Source
content

"Business Emails getting stuck at gateway"

What do you like best?

Being able to release entire domains instead of individual emails

What do you dislike?

Emails from people outside of our Org that I have previously emailed get stuck

Recommendations to others considering the product

Allow business emails through. I shouldn't have to log in the portal to release client emails

What business problems are you solving with the product? What benefits have you realized?

cybersecurity

Mimecast Secure Email Gateway review by User in Real Estate
User in Real Estate
Validated Reviewer
Verified Current User
Review Source
content

"Use on work email account"

What do you like best?

The analytics report summary of how I spent my week.

What do you dislike?

Wish the reports were more detailed besides just showing the meetings I was in.

What business problems are you solving with the product? What benefits have you realized?

It allows you to quickly do an email search when looking for something specific.

Mimecast Secure Email Gateway review by Administrator in Real Estate
Administrator in Real Estate
Validated Reviewer
Verified Current User
Review Source
content

"Excellent Product for Office365 Cloud"

What do you like best?

Excellent Product for Office365 Cloud

I am using since last 8 months it is an awesome product

What do you dislike?

support should be faster and currently response bit slower

Recommendations to others considering the product

Excellent Product for Office365 Cloud

What business problems are you solving with the product? What benefits have you realized?

spoofing, anti spamming, attachment protection, url rewriting etc

Mimecast Secure Email Gateway review by User in Information Technology and Services
User in Information Technology and Services
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Verified Current User
Review Source
content
Business partner of the vendor or vendor's competitor, not included in G2 scores.

"great"

What do you like best?

Mimecast filters out emails I don't want.

What do you dislike?

I dislike that my IT department has limited the quarantined email summary to once a day.

What business problems are you solving with the product? What benefits have you realized?

It provides great filtering

Mimecast Secure Email Gateway review by User in Mechanical or Industrial Engineering
User in Mechanical or Industrial Engineering
Validated Reviewer
Verified Current User
Review Source
content

"Mimecast"

What do you like best?

Learns what emails you want to see and which ones you dont

What do you dislike?

If you don't change the settings the emails get released every four fours

Recommendations to others considering the product

Easy to try out to see if you like it

What business problems are you solving with the product? What benefits have you realized?

None

Mimecast Secure Email Gateway review by User
User
Validated Reviewer
Review Source
content

"Works pretty well"

What do you like best?

it is very easy to see what is being caught and to release single messages or permit all messages of a type to get through.

What do you dislike?

it can sometimes take to long for it to capture and the notify you of potential spam.

What business problems are you solving with the product? What benefits have you realized?

We were looking to reduce spam and prevent malicious email communication. We have significantly reduced spam and malicous email communication.

Mimecast Secure Email Gateway review by User in Non-Profit Organization Management
User in Non-Profit Organization Management
Validated Reviewer
Review Source
content

"The Great Spam Reducer"

What do you like best?

It reduces my overall spam intact. I like the digest feature where you get one email with multiple emails you can either release/permit or block.

What do you dislike?

It occasionally pulls in blogs or other association emails or groups that I subscribe to that are not spam.

What business problems are you solving with the product? What benefits have you realized?

Reduces the total amount of spam across our entire organization.

Mimecast Secure Email Gateway review by User in Insurance
User in Insurance
Validated Reviewer
Review Source
content

"Email Experience"

What do you like best?

I enjoy how organized Mimecast is. It’s easy to navigate and very straightforward.

What do you dislike?

I don’t like the notification system. With our email program it continuously notifies me, even after opening the message.

What business problems are you solving with the product? What benefits have you realized?

It helps keep our email secure. A benefit I’ve noticed is it blocking out the unwanted and unsafe emails.

Mimecast Secure Email Gateway review by User in Telecommunications
User in Telecommunications
Validated Reviewer
Review Source
content

"Good performance, niche use case for most"

What do you like best?

clean interface and a useful archiving feature.

What do you dislike?

For most use cases, does not expand much on what competitor products do.

Recommendations to others considering the product

Make sure it fits with IT strategic vision.

What business problems are you solving with the product? What benefits have you realized?

Spam filter, secure email gateway, intelligent bounceback

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