Verified User in Hospital & Health Care
AH
Verified User in Hospital & Health Care
Mid-Market (51-1000 emp.)
"Mimecast Review"
4.5/5
What do you like best about Mimecast Advanced Email Security?

The UI is so easy to use, you can go back to the 1st day you set up mimecast to retrieve and email. Review collected by and hosted on G2.com.

What do you dislike about Mimecast Advanced Email Security?

The UI needs a bit of more life, as good as it is and easy to use - its very dull and lack a bit of life/vibe Review collected by and hosted on G2.com.

Verified User in Manufacturing
EM
Verified User in Manufacturing
Mid-Market (51-1000 emp.)
"Comprehensive protection of the email channel"
5/5
What do you like best about Mimecast Advanced Email Security?

Low levels of spam and phishning emails reaching users inboxes. The link scanning and reporting provides good security and visability of users actions to inform training. Reliability and uptime is as you would expect for a business critial system. Review collected by and hosted on G2.com.

What do you dislike about Mimecast Advanced Email Security?

The Outlook client plugin requires logging into each time it is used (including two factor authentication)meaning that usr adoption is low. This has been raised and is more related to the way Outlook works and is not specific to Mimecast but still limits its usefulness. Review collected by and hosted on G2.com.

Response from Sarah Burke of Mimecast Advanced Email...

When you highlight the outlook client plugin are you looking for a native end-user reporting? We just made updates in July 2024 for a new native outlook reporting. I hope this helps if that is what you were having issues with. Thank you for your partnership!

See how Mimecast Advanced Email... improved
TR
Tyron R.
IT Administrator
Mid-Market (51-1000 emp.)
"A Supremely Flexible Security Solution"
4.5/5
What do you like best about Mimecast Advanced Email Security?

Mimecast has many security features — once properly configured for your business, it proves to be a robust line of defense in a cyber defense strategy. Review collected by and hosted on G2.com.

What do you dislike about Mimecast Advanced Email Security?

The initial configuration and set up can be cumbersome. This can be improved with better "hand holding" when onboarding clients. Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Verified User in Computer Software
Small-Business (50 or fewer emp.)
"My experience with Mimecast is amazing and has always been amazing"
5/5
What do you like best about Mimecast Advanced Email Security?

What I find impressive about Mimecast email security is its comprehensive approach to protecting against a wide range of threats while providing robust email continuity and archiving features. Its integration of advanced threat intelligence and user-friendly interface makes it a standout solution for safeguarding email communications. Review collected by and hosted on G2.com.

What do you dislike about Mimecast Advanced Email Security?

One potential drawback of Mimecast could be its complexity and learning curve for new users, which might require a significant investment of time to fully understand and utilize all its features effectively. Additionally, some users might find the pricing to be on the higher side compared to other email security solutions. Review collected by and hosted on G2.com.

Tony A.
TA
Tony A.
IT Manager
Mid-Market (51-1000 emp.)
"Comprehensive email security gateway"
5/5
What do you like best about Mimecast Advanced Email Security?

Very configurable, helpful support staff, supports both inbound and outbound scanning. Clear help documents on how to set up. Review collected by and hosted on G2.com.

What do you dislike about Mimecast Advanced Email Security?

Can be a steep learning curve. Sometimes difficult to find the correct configuration screen due to amount of menu choices. Review collected by and hosted on G2.com.

Saurabh S.
SS
Saurabh S.
Infrastructure Technology Specialist
Mid-Market (51-1000 emp.)
"mimecast tenant for cyber and email security"
5/5
What do you like best about Mimecast Advanced Email Security?

I was basic admin with mimecast then promoted as super admin for mimecast tenant. For me mimecast best in preventing spoof emails and also for attachment protection. Mimecast profile group for managing multiple security policy in same directory.

Gui Analysis of emails in very details from message trace. Review collected by and hosted on G2.com.

What do you dislike about Mimecast Advanced Email Security?

Mimecast support usually takes 24 to 48 hours in terms of request acknowledgement. There should be easy option to escalate urgent matter. Review collected by and hosted on G2.com.

Harrison C.
HC
Harrison C.
IT Support & Network Engineer II
Mid-Market (51-1000 emp.)
"My experience with Mimecast"
3.5/5
What do you like best about Mimecast Advanced Email Security?

I like the visibility that Mimecast gives you, the message tracking and monitoring toolin within the platform is really straight fowards and easy to use. The ability to inspect an individual email to its core, the ability to customise and create so may different policies such as impersonation protection policy. Review collected by and hosted on G2.com.

What do you dislike about Mimecast Advanced Email Security?

The UI isn't as intuitive and takes some time to be able to navigate to the correct area. Review collected by and hosted on G2.com.

Lincoln M.
LM
Lincoln M.
Senior Systems Officer
Mid-Market (51-1000 emp.)
"Pretty useful tool for email security"
5/5
What do you like best about Mimecast Advanced Email Security?

Easy to use and user friendly, I can navigate through functions fairly easily. Review collected by and hosted on G2.com.

What do you dislike about Mimecast Advanced Email Security?

1. The data history available to user is not long enough, I believe I can only see up to 1 month.

2. Some features are not descriptive enough, it would be good to have a '?' by certain functions which provides explaination. Review collected by and hosted on G2.com.

Verified User in Electrical/Electronic Manufacturing
AE
Verified User in Electrical/Electronic Manufacturing
Enterprise (> 1000 emp.)
"Email Security Hero!"
4.5/5
What do you like best about Mimecast Advanced Email Security?

Mimecast for email security is one of the greatest product for email security. It comes with inbuild AI feature that helps to detect and stop malicious emails including phishing link and malicious PDF or other file extensions. It has a lot of customizable feature like you can set the policies as per your business need.

It has a very smart feature of spam score, with this you can see that an email is how much malicious and with this score, you can hold the email for review and then release as per your need.

It iks very easy to use and understand at an email secuirity admion level. You can set policies as per your requirements.

They have a very good customer support and engineers who can help you to resolve your queries. Review collected by and hosted on G2.com.

What do you dislike about Mimecast Advanced Email Security?

Generally they failed to detect zero-day attacks and their ebgineers always failed to provide the RCA of a problem at depth level. They need to improve their AI models. Review collected by and hosted on G2.com.

Todd E.
TE
Todd E.
Senior Vice President
Mid-Market (51-1000 emp.)
"Best Email Protection money can buy"
5/5
What do you like best about Mimecast Advanced Email Security?

This is the most complete solution backed by the number one email security organization. This solution worked with both cloud and on-prem solutions Review collected by and hosted on G2.com.

What do you dislike about Mimecast Advanced Email Security?

The only thing we missed is that the secure email plug in on prem requires an exchange server or it wont work. Review collected by and hosted on G2.com.