---
title: Mimecast Advanced Email Security Reviews
meta_title: 'Mimecast Advanced Email Security Reviews 2026: Details, Pricing, & Features
  | G2'
meta_description: Filter 349 reviews by the users' company size, role or industry
  to find out how Mimecast Advanced Email Security works for a business like yours.
aggregate_rating:
  rating_value: 4.4
  review_count: 349
  scale: '5'
date_modified: '2026-08-13'
parent_category:
  name: Email Security
  url: https://www.g2.com/categories/email-security
---


# Mimecast Advanced Email Security Reviews
**Vendor:** Mimecast  
**Category:** [Cloud Email Security Solutions](https://www.g2.com/categories/cloud-email-security)  
**Average Rating:** 4.4/5.0  
**Total Reviews:** 349
## About Mimecast Advanced Email Security
Email Security, Cloud Integrated (CI) protects organizations against all forms of email-based attacks, from phishing and credential theft to ransomware and zero-day threats. This solution deploys behind M365 to collect emails after they have passed through Microsoft security, reinspect them, and take action as needed. With a setup time of just four minutes and out-of-the-box settings designed to optimize security immediately, Email Security CI delivers best-in-class efficacy in the simplest way possible. Customers get the full power of Mimecast’s AI-powered detection and threat intelligence in a solution built for the reality of navigating today’s hostile threat landscape with limited time and resources. Email Security CI also offers a fully integrated Awareness Training solution to help organizations easily and effectively reduce the risk of human error.



## Mimecast Advanced Email Security Pros & Cons
**What users like:**

- Users value the **effective spam blocking and malicious email detection** features of Mimecast Advanced Email Security. (40 reviews)
- Users appreciate the **ease of use** of Mimecast Advanced Email Security, facilitating effective spam blocking and efficient email management. (36 reviews)
- Users value the **robust security features** of Mimecast Advanced Email Security, effectively blocking harmful emails and preventing spoofing. (28 reviews)
- Users value the **effective email protection features** of Mimecast Advanced Email Security, ensuring reliable and user-friendly operation. (22 reviews)
- Users value the **effective spam blocking** feature of Mimecast, ensuring a secure email experience with minimal threats. (22 reviews)
- Users appreciate the **excellent customer support** from Mimecast, highlighting insightful responses and effective assistance from the team. (20 reviews)
- Phishing Protection (20 reviews)
- Protection (16 reviews)
- Spam Filtering (16 reviews)
- Integrations (15 reviews)

**What users dislike:**

- Users find Mimecast Advanced Email Security&#39;s **complexity** overwhelming, requiring significant effort to navigate and configure effectively. (17 reviews)
- Users experience **email filtering issues** , including difficulties finding emails and excessive holding of legitimate messages. (16 reviews)
- Users face **email configuration challenges** with Mimecast Advanced Email Security, requiring time and effort for effective management. (16 reviews)
- Users experience **false positives** with Mimecast, making it challenging to locate legitimate emails and requiring manual management. (13 reviews)
- Users report **ineffective detection** of legitimate emails, leading to disruptions and time-consuming manual interventions. (13 reviews)
- Users struggle with **configuration difficulties** , as the setup is complex and requires significant fine-tuning and adjustment. (12 reviews)
- Poor Customer Support (12 reviews)
- Poor Detection (12 reviews)
- Users find the **administration UI challenging** , making navigation and configuration time-consuming and complex for beginners. (12 reviews)
- Difficult Setup (11 reviews)

## Mimecast Advanced Email Security Reviews
  ### 1. Great tool for filtering spam mails

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.)

**Reviewed Date:** September 14, 2021

**What do you like best about Mimecast Advanced Email Security?**

1. It effectively blocks/holds unwanted spam and marketing emails.
2. It also holds emails from domains other than permitted ones.
3.  I like the "outside organization" badge on emails that are not sent by people from my company.

**What do you dislike about Mimecast Advanced Email Security?**

It is not very great in blocking phishing emails. They tend to appear very authentic, that's why the software could not block them.

**Recommendations to others considering Mimecast Advanced Email Security:**

This tool is capable of doing what it is for. Although not all phishing emails are filtered, some get passed by the filter.

**What problems is Mimecast Advanced Email Security solving and how is that benefiting you?**

Using as email filter. To block unwanted emails that are from unknown domains.

  ### 2. Mimecast Review

**Rating:** 4.0/5.0 stars

**Reviewed by:** Ryan A. | Technical Support Resolution Analyst (2nd Line), Small-Business (50 or fewer emp.)

**Reviewed Date:** September 22, 2021

**What do you like best about Mimecast Advanced Email Security?**

The layout of the website is modern and I felt at ease when using it.

**What do you dislike about Mimecast Advanced Email Security?**

I didn't truly understand all of the features that were on offer but that may be due to me not knowing the system entirely.

**What problems is Mimecast Advanced Email Security solving and how is that benefiting you?**

Normally I would use it to check for any quarantined email or phish.

  ### 3. Security First email filtering

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Printing | Enterprise (> 1000 emp.)

**Reviewed Date:** December 09, 2019

**What do you like best about Mimecast Advanced Email Security?**

Mimecast has been great for our company, with features that allow us to be much more effective at dealing with evolving email-based cyber threats as compared to traditional anti-spam providers.

I swear by the URL Filtering, Impersonation protection, and Attachment Sandboxing features.

The email continuity has been a great feature to have as an option if our Office 365 were to encounter significant availability issues.

I love the level of information available in the Mimecast Dashboard. I feel confident I can quickly find information in the Mimecast logs to troubleshoot issues and monitor email flow.

**What do you dislike about Mimecast Advanced Email Security?**

Price has always been high, and seems to be getting worse every renewal.

New features are rolled out as separate SKUs, rather than enhancing the existing product. This is frustrating for existing adopters, as it feels like you are constantly being upsold.

Mimecast availability has suffered in the second half of 2019, with several significant outages. Mimecast support and leadership were not very responsive to the issues initially. Things seemed to have improved significantly since major outages in October.

**Recommendations to others considering Mimecast Advanced Email Security:**

Makes certain to get longer term price lock in, and make sure it includes adding additional users in the future.

**What problems is Mimecast Advanced Email Security solving and how is that benefiting you?**

Phishing protection - ability to quickly identify phishing emails and respond tho threats and remediate users who have clicked on phishing links.
Improved visibility into email delivery (ability to quickly go into logs and show proof email was delivered to remote server).

  ### 4. Great Solution, if you get the right Staff to support you

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Legal Services | Enterprise (> 1000 emp.)

**Reviewed Date:** July 14, 2021

**What do you like best about Mimecast Advanced Email Security?**

Mimecast search is the fastest I've used. Web UI is reasonably clear to understand once you acclimate. Most support staff very knowledgeable.

**What do you dislike about Mimecast Advanced Email Security?**

Some areas of the UI are overly complicated to administer. Other regions need the relatively newly added ability to add notes.

**What problems is Mimecast Advanced Email Security solving and how is that benefiting you?**

SPAM and Attachment Protection is fantastic. I'm down to 1 or 2 spam messages a day. It used to be more than 10. Users can manage their own whitelist/blacklist.

  ### 5. Lots of protection in a single pane of glass.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Kyle S. | Senior Network Engineer, Mid-Market (51-1000 emp.)

**Reviewed Date:** November 19, 2020

**What do you like best about Mimecast Advanced Email Security?**

My favorite thing about Mimecast is the single-pane of glass interface. Our last product we had to jump to several different places to see and do things. Not with Mimecast. It also features a tabbed interface so you can switch back and forth from different areas without having to navigate back to somewhere you were previously. Mimecast offers quite a bit of granularity and covers several features our last product didn't. One that comes to mind is looking at domains, etc. that are in other language sets. To me it looks like english but in reality the letter or letters are something else.

Also rules are ordered automatically so you don't have to worry about putting a rule in the right place. If you need to make absolutely sure a rule is processed first there is a checkbox to do so.

Mimecast's KB system is pretty thorough and we can usually find the documentation we need to implement a feature. But if we can't or need help their support is quick and easy to work with.

**What do you dislike about Mimecast Advanced Email Security?**

We also purchased archiving and the ingestion process of old data was not as friendly as I feel it should be. We ultimately had to restore our old database with Veeam and have Veeam break it up in chunks. In some cases you can do things in several places which can be confusing to find a rule or figure out where a rule should be.

**Recommendations to others considering Mimecast Advanced Email Security:**

We utilized services to help set Mimecast up. I recommend it as it makes implementation fast. Also, you have to request the medical dictionary if that's something you're looking for. Don't be afraid to ask for things. Sales will work really hard to get your business.

**What problems is Mimecast Advanced Email Security solving and how is that benefiting you?**

We really wanted something that is in a single pane of glass that also encompasses archiving. Mime cast definitely achieves that. We wanted an easier interface to view as our old product looked like it was out of the 90s and not as pretty. While there are multiple ways of doing some things, most Mimecast has reduced this problem significantly.

  ### 6. Mimecast is a good product

**Rating:** 4.0/5.0 stars

**Reviewed by:** Sean M. | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 12, 2020

**What do you like best about Mimecast Advanced Email Security?**

Mimecast Archive, email continuity and email search are very good products. Large file send and Email encryption are handy.

**What do you dislike about Mimecast Advanced Email Security?**

Mimecast white labels much of the security features.  They are not great at catching phish emails or URL scanning leaves a bit to be desired.  However, it's way better than most options on the market.

**Recommendations to others considering Mimecast Advanced Email Security:**

I feel an onion/layered approach to security is best.  So using a gateway security product in conjunction with an API based one is the best solution.  We are an O365 customer and they have had service outages in the past. A gateway solution gives you tools to mitigate a Microsoft event, keeping email flowing and assuring your customers do not notice it.  I don't feel there is a total one stop shop for security.  Mimecast is a good tool for you to put in your security shed.

**What problems is Mimecast Advanced Email Security solving and how is that benefiting you?**

TTP and email security tools are ok.  Users are warned that links may be harmful.  Policies can label external email so users can treat spoof/fake emails quicker.  URL protection just isn't as accurate as we would like.  Lets face it. bad actors are getting smarter every day and Mimecast helps but it's not a silver bullet.

  ### 7. Really great service as long as you are trained to use it

**Rating:** 4.5/5.0 stars

**Reviewed by:** Naomi P. | Junior Citrix Engineer, Enterprise (> 1000 emp.)

**Reviewed Date:** July 27, 2021

**What do you like best about Mimecast Advanced Email Security?**

Easy way to get files back and forth in a secure manner without having to have FTP set up.

**What do you dislike about Mimecast Advanced Email Security?**

The addin can be unstable and unadds itself from outlook frequently.

**What problems is Mimecast Advanced Email Security solving and how is that benefiting you?**

Security issues are constantly popping up.  Keeping people from accessing spam on company email is a pretty large prority.

  ### 8. Functional and easy to use

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Construction | Enterprise (> 1000 emp.)

**Reviewed Date:** November 03, 2021

**What do you like best about Mimecast Advanced Email Security?**

Easy to use and search for archived emails

**What do you dislike about Mimecast Advanced Email Security?**

I have No complaints. Everything works great

**What problems is Mimecast Advanced Email Security solving and how is that benefiting you?**

Having cloud storage saves local hard drive space requirements and a cloud solution is great for backups

  ### 9. Mimecast Cloud Archive Review

**Rating:** 5.0/5.0 stars

**Reviewed by:** Lucy W. | Marketing Analyst, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 24, 2021

**What do you like best about Mimecast Advanced Email Security?**

I like many things about Mimecast Cloud Archive
First, the cost of deployment is relatively low compared to other tools
The tool is resourceful and very secure
There is plenty of cloud storage space
Using and retrieving files is easy

**What do you dislike about Mimecast Advanced Email Security?**

Mimecast Cloud Archive is all around good tool. No flaws so far that I can list

**Recommendations to others considering Mimecast Advanced Email Security:**

I recommend Mimecast Cloud Archive because it works magic and it is very secure. Handling files and security emails is flawless.

**What problems is Mimecast Advanced Email Security solving and how is that benefiting you?**

We use this tool for all our cloud archiving needs. It has been working well and it offers great security capabilities.

  ### 10. Easy Management, Good Protection

**Rating:** 5.0/5.0 stars

**Reviewed by:** Dan H. | Helpdesk Analyst, Enterprise (> 1000 emp.)

**Reviewed Date:** February 19, 2021

**What do you like best about Mimecast Advanced Email Security?**

It is very easy to use and easy to manage - the UI is intuitive and flexible

**What do you dislike about Mimecast Advanced Email Security?**

The think that I dislike the most is the very high amount of false positives when you have it set to aggressive or medium for managing SPAM.

**What problems is Mimecast Advanced Email Security solving and how is that benefiting you?**

We cut down on the number of phishing emails that were impersonating our employee names and we have been able to manage releasing false positives very efficiently

  ### 11. Extremely happy with Mimecast Email Security and Threat protection.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Transportation/Trucking/Railroad | Enterprise (> 1000 emp.)

**Reviewed Date:** February 09, 2021

**What do you like best about Mimecast Advanced Email Security?**

The product works as it was demonstrated to us. If configured right, it works extremely well, especially for an Enterprise like ours. The technical support is great, and very knowledgeable and helpful

**What do you dislike about Mimecast Advanced Email Security?**

At first we seemed to get a lot of false positives with Anti-spoofing  policies, but with some amount to tweaking the policies, we made it work

**Recommendations to others considering Mimecast Advanced Email Security:**

Little it a try, and you will be pleasantly surprised at how good it really is - You will not be disappointed

**What problems is Mimecast Advanced Email Security solving and how is that benefiting you?**

We needed a added layer of security to complement the very basic email security offered by GSuite, so mimecast Email security and Treat Protection was a perfect match for us

  ### 12. Recently implemented

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Law Practice | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 13, 2021

**What do you like best about Mimecast Advanced Email Security?**

The contectual warnings are much more helpful than a static notes added to every email.  Beacon/tracker blocking is impressive and a previously unrecognized issue.

**What do you dislike about Mimecast Advanced Email Security?**

It's impossible to tell how the intelligence it applied to a particular message, why was it or wasn't it "tagged".

**What problems is Mimecast Advanced Email Security solving and how is that benefiting you?**

Greatly improved information is provided to users.  Impersonation attacks are controlled and blocked much better than in our previous system.

  ### 13. Solid protection and great value

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Accounting | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 13, 2021

**What do you like best about Mimecast Advanced Email Security?**

It is hands off, not much maintenance...

**What do you dislike about Mimecast Advanced Email Security?**

Support was lacking but getting better!!

**Recommendations to others considering Mimecast Advanced Email Security:**

Always reach out to support for anything. Best resource you can have.

**What problems is Mimecast Advanced Email Security solving and how is that benefiting you?**

Solving the problem of getting bombarded with real phishing emails. Mimecast seems to be blocking well over 90% of bad ones. Only a few social engineering ones seem to slip through. False positives have been reduced as well.

  ### 14. Confidence in your email security equates to a better nights sleep

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 17, 2020

**What do you like best about Mimecast Advanced Email Security?**

Ease of use, catches a lot more than other products we've tried.  Good tech support and great training especially compared to Knowb4 which are mind numbing to watch.  There are also other features that we just learned about the other day which would have been nice to know from the beginning as it would have saved us money but we will absolutely use those features going forward because having everything with one vendor is so much easier not only from a technical perspective but also from a cost and ease of renewal perpespective

**What do you dislike about Mimecast Advanced Email Security?**

So far haven't found anything we dislike only thing I can think of is the difference between Release & Release for this user.  Complicated to setup.  Needed to call support desk for all policies installed on the mimecast system to get everything working correctly.  Our attempts at doing it ourselves failed.

**Recommendations to others considering Mimecast Advanced Email Security:**

I would highly recommend turning on mimecast to watch your outgoing mail, it's learning capabilities help reduce the amount of emails being caught and created less friction with users whose emails were being held.

**What problems is Mimecast Advanced Email Security solving and how is that benefiting you?**

Reducing the number of junk mail we receive but more importantly reducing the number of malicious mail.  I really like the reputation check.
Benefits is confidence that it will catch most malicious emails and I love that it learns based on our emails sent.

  ### 15. Outstanding service and a service we could not live without!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Cort J. | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 28, 2020

**What do you like best about Mimecast Advanced Email Security?**

I love the extra layer of protection from Spam, Spoofing attacks and Phishing.  We also love the archive ability with Mimecast and use it every day.  We delete all email after 90 days so the archive feature has been very helpful.  I really love the service and support we get from Mimecast.  I love the 24/7 availability and when I  have called them I always get a live person.

**What do you dislike about Mimecast Advanced Email Security?**

Sometimes we have had issues with False Positives.  The other thing that has been only slightly difficult is the URL Protection.  We love that Mimecast protects us from malicious URL's in our Email but I usually teach my users to "hover" over the link to see if it is legit or not.  Mimecast URL protection re-writes this link so when you hover over it you are not sure if it is legit or not.  You are still protected, but the hover technique doesn't really work.

**Recommendations to others considering Mimecast Advanced Email Security:**

You will not regret using Mimecast.  I don't know how we did business in the past without Mimecast.

**What problems is Mimecast Advanced Email Security solving and how is that benefiting you?**

Protection from malicious email.  Whatever form of Email attack Mimecast has us covered.

  ### 16. Great service, reasonable cost, very customizable

**Rating:** 4.5/5.0 stars

**Reviewed by:** Jason M. | Systems Administrator, Mid-Market (51-1000 emp.)

**Reviewed Date:** August 27, 2020

**What do you like best about Mimecast Advanced Email Security?**

Very customizable to the point of creating specific policies all the way down to the individual level.  The biggest perk is the Outlook plugin which keeps the end users happy with easy checking if something new came in that seems suspicious.

**What do you dislike about Mimecast Advanced Email Security?**

Over the last couple years there has been a few service hiccups - all resolved quickly.  With so many settings, you can get a little lost in the analysis flow if you need to create different workflows for C level employees.

It works too well.  We hear "I'm not getting email from so and so" on occasion.  Upon looking in to the scenario, it's because the sending party screwed up something like their SPF record.  :)

**Recommendations to others considering Mimecast Advanced Email Security:**

Talk to a sales person.  They are extremely knowledgeable and will demo anything.  The Outlook integration is brushed off by many of their competitors when brought up, but when you see it in action and realize the end user experience/acceptance factor, it wins.

Check their documentation online.  I was surprised at how much is available that you can read up on before even signing up to get an understanding on how it can be configured.

**What problems is Mimecast Advanced Email Security solving and how is that benefiting you?**

We had some whaling issues before Mimecast.  This has prevented that with impersonation protect and a robust SPF and DMARC checking.

End users would create numerous help desk tickets to release an email they think came in that they were missing.  They would get a report every 4 hours, but that wasn't good enough.   We have Mimecast configured the same, but the ease of use with the Outlook plugin make it instantaneous to look.

  ### 17. Granular and Effective

**Rating:** 5.0/5.0 stars

**Reviewed by:** Michael M. | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 27, 2020

**What do you like best about Mimecast Advanced Email Security?**

I've used Mimecast for a couple of years now and definitely appreciate the ability to customize every aspect of our filtering, routing, and policies.  I think the interface is easy to use and the help documentation is well presented and informative.  The 'learning' spam filtering has cut our spam/phishing messages by 90% over our past Barracuda service.  Office 365 integration was easy to accomplish and the implementation person I worked with was very knowledgeable.

**What do you dislike about Mimecast Advanced Email Security?**

There is a bit to learn regarding all of the policies and options, but well worth the time investment if you're looking for granularity.

**What problems is Mimecast Advanced Email Security solving and how is that benefiting you?**

We had a previous email spam filter, but it wasn't as effective as we would have liked.  We were also very concerned about phishing and impersonation attempts made against our employees.  The policies and filtering we've put in place, along with Outlook integration are making it very easy for our employees to identify and avoid those attempts.

  ### 18. Best in class email security platform

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Broadcast Media | Enterprise (> 1000 emp.)

**Reviewed Date:** June 17, 2021

**What do you like best about Mimecast Advanced Email Security?**

Very easy to use, intuitive, comprehensive email security solution.

**What do you dislike about Mimecast Advanced Email Security?**

It does catch some legitimate emails by default

**Recommendations to others considering Mimecast Advanced Email Security:**

If you are looking for a platform that provides security and enterprise-level user training, Mimecast is for you.

**What problems is Mimecast Advanced Email Security solving and how is that benefiting you?**

Phishing and Fraud Protection

  ### 19. Great Email Protection and Service

**Rating:** 4.5/5.0 stars

**Reviewed by:** Brian F. | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 26, 2020

**What do you like best about Mimecast Advanced Email Security?**

Spam and malicious email blocking. I never realize how much crap gets sent to us that we never see until I go into the admin console and see them.

**What do you dislike about Mimecast Advanced Email Security?**

The admin console is cumbersome to use. If I want to look at Attachment Protect, if have to go to multiple locations depending on if I want to release an attachment, setup a policy, or reporting.

**Recommendations to others considering Mimecast Advanced Email Security:**

I highly recommend following the advice and settings from their implementation tame and their support team. They have a great support staff that will see you through implementation, changes you want to make, or troubleshooting issues you have. Also, they have a very extensive knowledge and documentation site that has a lot of good information. Not only with how to configure or setup their products, but also general email and security information. I really didn't know how email and security all worked together (What's a SPF record?). But I learned more about it through their site.

**What problems is Mimecast Advanced Email Security solving and how is that benefiting you?**

All kinds! Spam and malicious email blocking, protection again bad attachments, URL protection, spoofing protection, etc...

  ### 20. It's Come A Long Way!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Scott N. | Network Engineer, Mid-Market (51-1000 emp.)

**Reviewed Date:** August 26, 2020

**What do you like best about Mimecast Advanced Email Security?**

I have seen the number of issues caused by not having an email  security service drop to almost nothing. There are some emails that make it through, but a quick trip to the blocked senders list and making sure end users are educated to contact me if they notice something that doesn't look right. Always better to be safe that sorry. Also getting to see the volume of threats that are prevented by quickly navigating to the Threat dashboard and the amazing visibility into the exact threats as well as where in the world they originated.

**What do you dislike about Mimecast Advanced Email Security?**

When we first started using Mimecast, it was very difficult to navigate through and i always ended up having to reach out to support for assistance. I give everyone at Mimecast a lot of credit, they have constantly been improving the user interface. I wouldn't say it there yet, but they are getting there.

**What problems is Mimecast Advanced Email Security solving and how is that benefiting you?**

Some of the biggest issues that were the main reason why we implemented Mimecast are Phishing and Impersonation. The headaches that are caused by those two alone not to mention the lost capital when someone thinks the CEO needs them to send money via wire transfer only to find out later that they gave away the company's money to someone pretending to be the CEO. The dashboards that have been implemented have been a valuable asset making it quick and easy to gain visibility on whats going on.

  ### 21. very granular controls

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Furniture | Mid-Market (51-1000 emp.)

**Reviewed Date:** December 09, 2020

**What do you like best about Mimecast Advanced Email Security?**

You have tons of control to filter your email. I don't know for sure, but it's probably 99.9% accurate. Support is quick to respond and know the product well. I'm on the lowest support tier, but they still help quickly and give me thorough info to tune our system.

**What do you dislike about Mimecast Advanced Email Security?**

Took me about 1 year to mostly understand all the capabilities to tune the system. And after that year, it still misses spam and phish emails. Kind of frustrating. Support suggests I create more manual rules to filter. Regex, text string, header, envelope, IP address, etc. But the kind of "PMP training" and "Buy our B2B list" spam should be blocked without a special rule. Avanan catches that kind of spam, so why can't Mimecast.

**What problems is Mimecast Advanced Email Security solving and how is that benefiting you?**

Initial email filter. Highly configurable. Does great to block the trash.

  ### 22. Expensive, but you get what you pay for!  It's been great.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ryan T. | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 26, 2020

**What do you like best about Mimecast Advanced Email Security?**

We haven't had a successful intrusion in a few years since going with Mimecast.  We get threat reports and can see who is being targeted and who is sending the emails to them. The interface is nice and the outlook plugin is clean.  There is a "held" mail that you can review before releasing which is a very useful feature.

**What do you dislike about Mimecast Advanced Email Security?**

The cost is the only drawback; implementation can be a bit of a challenge as well. Initial setup is guided far more than if you add on features later.  We found we paid for something we didn't end up implementing for quite some time.

**What problems is Mimecast Advanced Email Security solving and how is that benefiting you?**

Spam, Phishing, and Ransomware attempts have been thwarted. You realize just how much your staff would click on  (or have clicked on historically).

  ### 23. Great

**Rating:** 4.5/5.0 stars

**Reviewed by:** Richard S. | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 28, 2020

**What do you like best about Mimecast Advanced Email Security?**

Its effectiveness in blocking unwanted mail. Customer support is fantastic.  They have always responded quickly to tickets, their online documentation is extensive, and the training they provide is very helpful.  They are adding new features constantly.

**What do you dislike about Mimecast Advanced Email Security?**

Some of the configurations for rules to block mail are not as intuitive as they could be for new users.

**Recommendations to others considering Mimecast Advanced Email Security:**

I would set up a 30 or 60 day trial if they offer it and work with their sales engineers to get dialed in. I don't think you will be disappointed with the product.

**What problems is Mimecast Advanced Email Security solving and how is that benefiting you?**

It has cut our spam by a high %. We also use it to prevent users from falling victim to phishing scams, as well as blocking virus and malware from affecting our systems.

  ### 24. Mimecast review

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Construction | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 28, 2020

**What do you like best about Mimecast Advanced Email Security?**

I really like being able to block phishing emails quickly and efficiently.  It has saved our company from a lot of potential security issues.

**What do you dislike about Mimecast Advanced Email Security?**

The UI can be a bit difficult to find what I am looking for if it is a feature that I am not familiar with or that I do not access often.  Favorites has helped with that.

**What problems is Mimecast Advanced Email Security solving and how is that benefiting you?**

The main problem it solves is allowing us to see where a potential threat has been sent so we can quickly and efficiently contact those effected to minimize risks.  We have been able to find emails quickly that were being sent to multiple people within our company and block the email before it is sent to everyone.  When we see how many users it has been sent to it allows us to choose our course of action.   

It has also allowed us to change passwords of an effected user quickly to prevent any further issues.

  ### 25. Complicated, but worth it.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Oil & Energy | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 27, 2020

**What do you like best about Mimecast Advanced Email Security?**

The service is very thorough.  So thorough that sometimes it frustrates users who want or need simple attachments, but Mimecast knows the potential for those attachments to be malicious, so it blocks them.  Personally I'd rather be safe than sorry.

**What do you dislike about Mimecast Advanced Email Security?**

It is a very complicated service to use.  VERY.  If I'm modifying a rule, or adding some exlusion somewhere, I almost always have to have tech support help me out.  Or especially on a Discovery case if we're involved in a lawsuit.  But the day to day operations I've managed to get much better at over time, so I'm feeling better about some basic tasks.

**Recommendations to others considering Mimecast Advanced Email Security:**

Take the time to have your admins do training.  And then have them do it again.

**What problems is Mimecast Advanced Email Security solving and how is that benefiting you?**

I guess I'm not really having problems, except what I mentioned above, that sometimes users need or want certain attachments that Mimecast blocks, and I have to get Mimecast technical support to help me make rules for those exclusions.  I think the benefits are self evident.  We're a much safer company for using Mimecast, and my users are definitely facing fewer online dangers in their day to day work experiences.

  ### 26. Mimecast Email Protection is robust tool and has saved our company time and energy.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Commercial Real Estate | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 27, 2020

**What do you like best about Mimecast Advanced Email Security?**

What I like best about Mimecast Email Protection  is the granularity which you can apply policies for different types of email.  On top of the normal spam scoring feature we also leverage the Impersonation Protection, Attachment Protection and Anti Spoofing Protection to guard against malicious email attacks.

**What do you dislike about Mimecast Advanced Email Security?**

One of our biggest frustration is having multiple policies set up in the Impersonation Protection that apply to specific executive users but still having the generic policy be applied instead of the specific one.  I was told by Mimecast support there was no way to ensure the specific user  policy is applied instead of the generic one.

**What problems is Mimecast Advanced Email Security solving and how is that benefiting you?**

One of the biggest problems that has been solved using Email Security is weeding out the impersonation attacks and phishing and whaling email attacks we see come through on a daily basis.  The other problem is protecting our users from potentially harmful links in seemingly safe emails.
Also, protecting our users from emails claiming to be from an internal address but sent from an external source.

  ### 27. An excellent Email Security and Threat Protection solution.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Media Production | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 27, 2020

**What do you like best about Mimecast Advanced Email Security?**

The granularity with which we can manage users, groups of users and how they interact with the system by setting up notifications of quarantines, journals of held emails or even just tagging on email delivered to their mailbox depending on their level of sophistication or work function and needs.  We also appreciate the ability to watch for outgoing PII or PHI in order to place holds on potential information leaving our environment.  This is only a little bit of what you can do with Mimecast's solution because it is so highly customizable.  Mimecast is always ready to help with guides, instruction and web based learning.

**What do you dislike about Mimecast Advanced Email Security?**

Because of the level of granularity and customization it is sometimes not super intuitive but there are always trade-offs.

**Recommendations to others considering Mimecast Advanced Email Security:**

I'd highly suggest giving it a short or Demoing it.  You can't go wrong using Mimecast to get better control and protection.  They also have secure mail options so that people outside your organization can access emails that you need tighter control for.   While their documentation is top notch, don't be afraid to ask questions on how to do things.  They'll point your in the right direction or walk you through what needs to be done.

**What problems is Mimecast Advanced Email Security solving and how is that benefiting you?**

Automated classification and holds of potential PII and PHI leaving our environment.  Compliance tracking.  Customized user templates for different usage styles and capabilities.  Reduction and control of unnecessary email, phishing attempts and malicious content.

  ### 28. Great Product for Phishing Scams and Email Threats - YS at OCBF

**Rating:** 5.0/5.0 stars

**Reviewed by:** Yol S. | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 26, 2020

**What do you like best about Mimecast Advanced Email Security?**

I like that you can get tips about email threats like Phishing.  The Administrator console has so many features that are so easy to understand.  The messaging feature makes it easy to find any particular email that you are looking for, searching by the hour, day, month or a customized date range.  It is just organized very well.

**What do you dislike about Mimecast Advanced Email Security?**

The search feature sometimes takes a couple of tries to find what you are looking for.  I usually can find a great document on any mimecast issue in the Mimecast community as well.

**Recommendations to others considering Mimecast Advanced Email Security:**

Be prepared to ask questions related to your business model.

**What problems is Mimecast Advanced Email Security solving and how is that benefiting you?**

The multi-layered protection against phishing email security issues is fantastic.  Our users are learning to think first before clicking, especially for email with known staff names.  It trains them to hover over the email address, allowing them to see that the email address is not from our company domain, but from an impostor.

  ### 29. Great granular product with top-notch US-based customer support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Eric O. | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 26, 2020

**What do you like best about Mimecast Advanced Email Security?**

The effectiveness of the product in catching the bad stuff, and the extreme granular configuration. I have never said, "I wish Mimecast did _____". Aside from the product itself, I feel the part that is hard to know before it is used is the quality of customer support. Something will go sideways at some point, and they have people in the US that are available on the phone. They have ALWAYS been super helpful. As many other companies have "simplified" the configuration, I feel Mimecast has held it's ground in areas other companies have dumbed us down with taking away granular controls.

**What do you dislike about Mimecast Advanced Email Security?**

Sometimes to find a particular setting in the menus isn't intuitive. I have called a handful of times just to ask where something is located in the menu tree. Searching for it didn't produce the results I was looking for. Terminology used in the application is sometimes similar to other things in the application, and is easily confusing. Mimecast is VERY technical, which I appreciate, so this isn't particularly a negative against Mimecast, but this product is not for the faint of heart.

**What problems is Mimecast Advanced Email Security solving and how is that benefiting you?**

Continuity, and also immediate and automatic email archiving. Email will go down some time. I realized later on that this also serves as a good point of reference for troubleshooting email flow. If the inbound queue is high, it is likely a problem on our side. Also, educating our end-users and other companies about ways they should better protect and secure their email services.

  ### 30. Mimecast Email Security with Threat Protection

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Utilities | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 26, 2020

**What do you like best about Mimecast Advanced Email Security?**

Easy to navigate user interface, conversion of common business documents (PDF/DOCX/XLSX) to safe formats.

**What do you dislike about Mimecast Advanced Email Security?**

There are no downsides of using the product.

**Recommendations to others considering Mimecast Advanced Email Security:**

When evaluating other products against Mimecast I used the following criteria...

* Cloud-Based – Look for one that has a “DR mode” or “maintenance mode” so you are have your mail server down, the cloud service will still accept mail and queue it for you.
  *   The capability of email archiving – You may not need it now but nice to be able to turn it on if you need it.
  *   Works with on-prem mail server or cloud-based (O365)
  *   Provides an easy way for users to review their spam folder
  *   Integrates with identity management solution (AD)
  *   Provides reporting on email blocked and the reasons why (RBL, virus’s, etc)
  *   Provides anti-spam, anti-virus/malware, URL protection, impersonation protection
  *   Look at pricing. Some are priced per user and some are per mailbox
  *   Can attachments be blocked base on type and/or size?
  *   Will the solution support multiple email domains?

**What problems is Mimecast Advanced Email Security solving and how is that benefiting you?**

Email-based threats such as weaponized email attachments and phishing attempts.

  ### 31. Reliable and secure

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 27, 2020

**What do you like best about Mimecast Advanced Email Security?**

To my knowledge, we've never had an outage in the two years we've been using Mimecast Email Security. Most of the email attacks we've encountered, Mimecast has had a solution available; i.e. Impersonation Protect.

**What do you dislike about Mimecast Advanced Email Security?**

Most of my time I spend in Mimecast is to troubleshoot email delivery issues. I find it difficult to almost impossible to determine what module blocked a particular message. Similarly, while it has improved somewhat, I still have to use different searching tools to find the details I need. I wish there was ONE search tool and ALL the details (Like SMTP header info) were available; instead of needing to 'hop' around. Hopefully that makes sense...

**Recommendations to others considering Mimecast Advanced Email Security:**

While possibly more powerful than previous tools used, it will require additional research/learning time  before deploying settings/features.

**What problems is Mimecast Advanced Email Security solving and how is that benefiting you?**

Clearly spam blocking and Malware, but more importantly Impersonation Attacks and unsafe URL checking. Without these features, I'd have to spend  time with end users cleaning systems of malware or warning users of Impersonation Attacks.

  ### 32. Mimecast

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Accounting | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 26, 2020

**What do you like best about Mimecast Advanced Email Security?**

Simply out, Mimecast rocks!  We have been using Mimecast for several years now and it has stopped countless threats.  We switched to Mimecast from Proofpoint and the difference between the two is night and day.  Mimecast is a feature rich platform that provides everything we need to stop e-mail based threats. The URL protection is worth the price alone and also offers a bit of user training.  It virtually eliminates junk mail from reaching our inboxes.  The held e-mail digest is easy to use for end users. The Mimecast platform is HIGHLY configurable and integrates well with o365.  They have made many improvements to various parts of the interface over the years which have made management much more streamlined.

**What do you dislike about Mimecast Advanced Email Security?**

Mimecast is not cheap.  I have not compared it to other offerings in a couple of years but it costs more than we were paying for our previous solution.  The platform offers a lot of configuration options and this can be difficult to navigate at times.  Thankfully their tech support resources are very comprehensive.  I can find step by step instruction for almost every task in the interface.

**What problems is Mimecast Advanced Email Security solving and how is that benefiting you?**

Bottom line, we use Mimecast to mitigate risks in e-mail messages.  The platform goes above and beyond what you would generally expect from a security vendor.  I can only imagine the issues we would have faced without this service.

  ### 33. Great Product, Easy to Use

**Rating:** 5.0/5.0 stars

**Reviewed by:** Chris M. | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 26, 2020

**What do you like best about Mimecast Advanced Email Security?**

The service is reliable and accurate. 

Mimecast is continually adding new security features to their offerings and do a great job of letting people know through emails and webinars.

The reporting features and ease of searching is fantastic.

The product is so solid and reliable that I am almost ashamed to admit that I rarely access the admin portal, and when I do I quickly realize how much I forgot!!

**What do you dislike about Mimecast Advanced Email Security?**

The web interface isn't all that easy to navigate. I guess with so many options and fine tuning available, it's inevitable that navigating menus and submenus and sub-sub menus would be required. I'd like to see a "basic" view option with just the most commonly accessed parts grouped together.

**What problems is Mimecast Advanced Email Security solving and how is that benefiting you?**

The incessant email phishing and spam/virus activity requires a good solution. Mimecast provides that security solution as I mentioned previously, it's a scalable solution with many options that can fit pretty much any of my clients' needs from 5 users to 500.

  ### 34. Mimecast Works

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.)

**Reviewed Date:** February 19, 2021

**What do you like best about Mimecast Advanced Email Security?**

Mimecast's email security really works. I like how easy it is to use the portal to view and release held emails.

**What do you dislike about Mimecast Advanced Email Security?**

The only downside I can think of is the addin sometimes has issues with Outlook.

**What problems is Mimecast Advanced Email Security solving and how is that benefiting you?**

Mimecast allows emails to stay secure. This is important in environments where users don't always know what is and isn't safe to click on.

  ### 35. Excellent product.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 26, 2020

**What do you like best about Mimecast Advanced Email Security?**

Mimecast provides excellent email protection and management features. I also really like their support as I am able to get some one to help me really quickly when there are any questions or issues.

**What do you dislike about Mimecast Advanced Email Security?**

So far I haven't found any major issues that are a real show stoppers for us. There have been some Mimecast outages recently that were a little painful but aside from that the service is very good. Also Mimecast plugin for outlook for Office 365 doesn't work with pass through authentication. If that can be fixed it would be great.

**What problems is Mimecast Advanced Email Security solving and how is that benefiting you?**

With Mimecast we are able to provide email protection to our users and also features such as secure email and large file attachments that our email system doesn't provide. We are also able to track emails much more easily using Mimecast's builtin message tracking features which also helps us resolve issues faster.

  ### 36. Mimecast does a lot of things great with a few minor annoyances

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 27, 2020

**What do you like best about Mimecast Advanced Email Security?**

I like how Mimecast gives you a lot of control over various policies and definitions.

**What do you dislike about Mimecast Advanced Email Security?**

There's a few things that can be annoying... For example, the Greylisting feature requires previously unknown senders to retry messages to verify RFC compliance. A lot of OTP servers are not RFC compliant apparently which causes those messages to be rejected. These emails come from randomized email addresses, so you're unable to add them to you permitted senders list. The issue could be avoided if the Greylisting feature had an option to hold the email for review instead of flat out rejecting them.

**Recommendations to others considering Mimecast Advanced Email Security:**

Take your time in implementing and do a lot of testing.

**What problems is Mimecast Advanced Email Security solving and how is that benefiting you?**

Email protection, one benefit is knowing that if Mimecast says the email is safe it probably is. There is a lot of scanning that goes on behind the scenes and it gives peace of mind.

  ### 37. One of our most valuable tools to combat cyber crime

**Rating:** 5.0/5.0 stars

**Reviewed by:** Joe M. | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 26, 2020

**What do you like best about Mimecast Advanced Email Security?**

I like the depth of features for keeping our email system secure. Targeted Threat Protection and Impersonation Protection are two examples.

**What do you dislike about Mimecast Advanced Email Security?**

The management console has improved over the years but still requires a good deal of learning. I don't know if it could be made any easier though. I would also like to see events logged in my time zone, everything is logged ET.

**Recommendations to others considering Mimecast Advanced Email Security:**

I know I have the top email protection as every competitor compares themselves to Mimecast

**What problems is Mimecast Advanced Email Security solving and how is that benefiting you?**

We feel Mimecast solves most if not all email born security threats. This keeps us focused on work instead of combating viruses, malware, ransomware, phishing, and impersonation attempts.

  ### 38. Strong tool for archival and email protection.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Steve Y. | Network Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** November 12, 2020

**What do you like best about Mimecast Advanced Email Security?**

We use the archival research tool for litigation purposes on a regular basis and it is very easy to use. It works extremely well in protecting us from malicious software and links being sent from external customers.

**What do you dislike about Mimecast Advanced Email Security?**

Some of the policies for Spam blocking can be challenging and require tech support intervention.

**Recommendations to others considering Mimecast Advanced Email Security:**

It is a great tool if it checks all the boxes.

**What problems is Mimecast Advanced Email Security solving and how is that benefiting you?**

It really removes most of our malicious threats coming in via email and links. It tackles the bulk of our issues upfront so that we don't need to rely on tools to fix a problem after its already occurred.

  ### 39. Good, With Caveats

**Rating:** 3.0/5.0 stars

**Reviewed by:** Verified User in Design | Mid-Market (51-1000 emp.)

**Reviewed Date:** September 01, 2020

**What do you like best about Mimecast Advanced Email Security?**

It catches all spam/junk, which is what it is supposed to do.

**What do you dislike about Mimecast Advanced Email Security?**

It also catches replies I am waiting for, especially if I initially emailed someone through Outreach. This leads to a nearly half day to a day delay in receiving responses. This can mean the difference between a sale and the customer going with someone else. In fairness, this could be more of an internal issue based on the security settings implemented by our IT department, but it looks like I am not able to go in to the Mimecast portal and configure anything myself.

**What problems is Mimecast Advanced Email Security solving and how is that benefiting you?**

Helps with inbox clutter and ensures that I am not seeing any junk. It collects everything it recognized as spam and puts it in to one email that allows you to either release the email in question or unblock the sender.

  ### 40. Mimecast provides the granularity of control we need.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Joshua L. | Network Security Administrator, Mid-Market (51-1000 emp.)

**Reviewed Date:** August 26, 2020

**What do you like best about Mimecast Advanced Email Security?**

The effective granularity of control allows us to craft policies that fit our organizational needs.

**What do you dislike about Mimecast Advanced Email Security?**

Wish there was API integration to O365.  Several other solutions we looked at provide the integration with O365 allowing more administrative control over Exchange Online.

**Recommendations to others considering Mimecast Advanced Email Security:**

Take a close look at the customization of rule creation available in Mimecast.  I'm confident you'll find a highly effective product that allows organizations to craft a policy set that fits their needs.

**What problems is Mimecast Advanced Email Security solving and how is that benefiting you?**

We are able to effectively protect our employees from inbound email threats.  Mimecast allows our users to self manage their held email which relieves pressure from IT staff.

  ### 41. Solid reliable solution

**Rating:** 5.0/5.0 stars

**Reviewed by:** Matt R. | Systems Administrator, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 05, 2020

**What do you like best about Mimecast Advanced Email Security?**

It works! It is a robust solution, covering multiple vectors. The ability to apply at granular, and on different levels, gives the flexibility to tailor whats needed for different areas of the organization. Additionally, the mimecast community as a whole is great, which is a priceless resource for improvements and getting things set properly.

**What do you dislike about Mimecast Advanced Email Security?**

Navigationg the portal took a little bit of time to get accustomed to. Not due to poor design, but rather additional functionalities, ontop of an already large list. More applies to mimecast as a whole; targeted threat protection in the portal is a great view into what is going on, and point for taking what actions may be called for.

**Recommendations to others considering Mimecast Advanced Email Security:**

Get it, all functions are well worth cost.

**What problems is Mimecast Advanced Email Security solving and how is that benefiting you?**

Malicious threats, impersonation attempts/phishing, remediation of items that have gotten through. A secured email environment.

  ### 42. Excellent email security service

**Rating:** 4.5/5.0 stars

**Reviewed by:** Don M. | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 26, 2020

**What do you like best about Mimecast Advanced Email Security?**

Mimecast offers a variety of services to protect end users from potential security threats via email. There are highly customizable policies that can protect end users from malicious attachments, phishing attacks, etc. Also great customer service!

**What do you dislike about Mimecast Advanced Email Security?**

There have been a few outages since we partnered with Mimecast which sometimes prevents end users from accessing files and other content in emails.

**What problems is Mimecast Advanced Email Security solving and how is that benefiting you?**

Since utilizing Mimecast's technology, we have had very few issues with email security. This system allows us to spend less time dealing with malicious emails arriving in people's inboxes.

  ### 43. Love Mimecast Security

**Rating:** 5.0/5.0 stars

**Reviewed by:** Chad K. | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 26, 2020

**What do you like best about Mimecast Advanced Email Security?**

Blocks the bad things and keeps the good. Easy to use and when I have questions, support is more than happy to help.

**What do you dislike about Mimecast Advanced Email Security?**

Sometimes good gets blocked, but thats okay and is part of the security game.

**Recommendations to others considering Mimecast Advanced Email Security:**

Get it. You wont know how you lived without it. You are not secure unless you have Mimecast as part of your Company Security.

**What problems is Mimecast Advanced Email Security solving and how is that benefiting you?**

Spam, Malicious content. There is alot out there is what I realize and without Mimecast, we wouldn't be able to be as secure

  ### 44. Reliable service for Mail Hygiene

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Construction | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 12, 2020

**What do you like best about Mimecast Advanced Email Security?**

Accuracy of their algorithm to filter out spam. Good Performance of the admin portal. Excellent, knowledgeable support.

**What do you dislike about Mimecast Advanced Email Security?**

URL filtering (overwrite of links). Browser window pops up every time an email is released. Slow to roll out DC in Canada.

**Recommendations to others considering Mimecast Advanced Email Security:**

Make sure you go thru all Best Practices and update default policies to ensure they meet your security standards.

**What problems is Mimecast Advanced Email Security solving and how is that benefiting you?**

Virus/Spam filtering, 
Mitigating Impersonation attacks.
Disaster Recovery (partial, if the mail servers are down).

  ### 45. Pretty effective.  Not sure if worth the admin overhead.

**Rating:** 3.0/5.0 stars

**Reviewed by:** David M. | Senior Associate IT Systems Engineer, Mid-Market (51-1000 emp.)

**Reviewed Date:** August 27, 2020

**What do you like best about Mimecast Advanced Email Security?**

Definitely is a solid wall against unwanted and dangerous email.  Dashboards are clear and easy to see data

**What do you dislike about Mimecast Advanced Email Security?**

Administration is very clunky, unclear.  

Simple modifications to policy or exceptions require much more time and effort than competitors.      As an experienced SysAdmin (though new to this tool), I needed 2x support calls to solve a firedrill.

**What problems is Mimecast Advanced Email Security solving and how is that benefiting you?**

Almost zero spam hitting our Gmail instance.  Phishing reports are less than 5x per month.  Almost removes the need for users to be phishing-conscious.

  ### 46. Great product that helps stop spam and impersonation attempts

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Architecture & Planning | Mid-Market (51-1000 emp.)

**Reviewed Date:** September 02, 2020

**What do you like best about Mimecast Advanced Email Security?**

One of the best features of this product is, it cuts back on the number of spam emails users receive. Mimecast looks at all emails that come and if it finds ones that are spam or looks to be spam, Mimecast places it on hold.  You can set it up so you get a report of what emails Mimecast thinks are spam. Rather than reactive the emails, you will get a report. From that report, you can release the email and view or ignore it because it's spam.

**What do you dislike about Mimecast Advanced Email Security?**

One of the downsides is, you really need to fine-tune some of the settings. Mimecast has great guides to help set the features, but sometimes it can be overwhelming with information. When in doubt, as the support team. They can help you work through the problems.

Another issue, some emails will get caught by the filter and they are time-sensitive (code expires in 15 minutes type of email) and users will forget that you can release emails by login into Mimecast.

**What problems is Mimecast Advanced Email Security solving and how is that benefiting you?**

Less spam and fewer impersonation attempts

  ### 47. Great mail filtering product with good support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Electrical/Electronic Manufacturing | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 26, 2020

**What do you like best about Mimecast Advanced Email Security?**

Works really well, very few issues, very helpful support.

**What do you dislike about Mimecast Advanced Email Security?**

The Outlook Plugin shows if you're signed in either with domain authentication or cloud authentication.  Problem is you only need to be signed in with one.  This confuses our users.

**Recommendations to others considering Mimecast Advanced Email Security:**

Support and lack of downtime are key when considering anything that will be involved in your Email ecosystem.  Mimecast has consistently been great to work with, the services solid, and the support excellent.  We couldn't ask for a more responsive partner.  The system itself handles things well.  Their archiving is also wonderful.

**What problems is Mimecast Advanced Email Security solving and how is that benefiting you?**

It handles our Spam filtering quite nicely, also provides a great way for us to trace and search for email that people think was lost.

  ### 48. Has made our day to day work much easier

**Rating:** 4.0/5.0 stars

**Reviewed by:** Colin M. | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 26, 2020

**What do you like best about Mimecast Advanced Email Security?**

With Mimecast, we do not have to worry about email security like before. Most issues are taken care of.

**What do you dislike about Mimecast Advanced Email Security?**

No real downsides that I have seen as a client facing IT specialist. It is easy to use and does what we want it to.

**Recommendations to others considering Mimecast Advanced Email Security:**

Don't be afraid to reach out to Mimecast staff. They are extremely helpful and quick to respond.

**What problems is Mimecast Advanced Email Security solving and how is that benefiting you?**

We are protecting our system for malware and phishing, keeping our firm and our client's data protected.

  ### 49. A Must Have for Law Firm's

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Legal Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 26, 2020

**What do you like best about Mimecast Advanced Email Security?**

Mimecast is constantly evolving to meet the needs of today's threats.  I also love the ability to definitely track any mail delivery issues.  A robust Outlook Add-In also gives us the ability to leverage many useful features without the need to go outside of our mail client.  Azure Authentication has also simplified security and accessing Mimecast's services.

**What do you dislike about Mimecast Advanced Email Security?**

It would be nice to have additional technologies added to our package.

**What problems is Mimecast Advanced Email Security solving and how is that benefiting you?**

One of our biggest threats are emails designed to steal user's passwords.  Mimecast helps identify these sites and prevent users from accessing them.  Although we train our users, phishing e-mails are becoming more sophisticated and Mimecast has evolved to meet the challenges of these evolving threats.

  ### 50. I know our email system is much more secure with Mimecast

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Construction | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 26, 2020

**What do you like best about Mimecast Advanced Email Security?**

Bottom line, the results.  After having 3 encryption virus attacks through email we knew it was time to add security to our system so we added Mimecast and haven't looked back.

**What do you dislike about Mimecast Advanced Email Security?**

It can be a little intimidating setting it up at first.

**Recommendations to others considering Mimecast Advanced Email Security:**

It is a very thorough software with a lot of standard and optional features. We used a third party to help implement it, which was good for us as this was the first time for us to use this kind of software.

**What problems is Mimecast Advanced Email Security solving and how is that benefiting you?**

Spam is so much more manageable and we have had zero intrusions. Employees are spending less time managing their email.


## Mimecast Advanced Email Security Discussions
  - [Has anyone implemented ingesting the Audit logs from Mimecast into Graylog?](https://www.g2.com/discussions/has-anyone-implemented-ingesting-the-audit-logs-from-mimecast-into-graylog) - 3 comments, 1 upvote
  - [What is Mimecast Email Security with Targeted Threat Protection used for?](https://www.g2.com/discussions/what-is-mimecast-email-security-with-targeted-threat-protection-used-for) - 2 comments

- [View Mimecast Advanced Email Security pricing details and edition comparison](https://www.g2.com/products/mimecast-advanced-email-security/reviews?page=5&qs=pros-and-cons&section=pricing&secure%5Bexpires_at%5D=2026-08-13+11%3A56%3A36+-0500&secure%5Bsession_id%5D=47c86651-336a-4718-8daa-feabe9f84b03&secure%5Btoken%5D=b23b50533cbbd51ed4e3b699b8412d2c3573a993ac966dc42d918dbb9f1630f4&format=llm_user)
## Mimecast Advanced Email Security Integrations
  - [Microsoft 365](https://www.g2.com/products/microsoft365/reviews)
  - [Microsoft Outlook](https://www.g2.com/products/microsoft-outlook/reviews)
  - [Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews)

## Mimecast Advanced Email Security Features
**Additional Functionality**
- Phishing Protection
- Threat Response
- Domain Check
- Security Auditing
- AI/Machine Learning
- Third-Party Integrations
- AI Copilot
- Reporting/Analytics
- Anomaly/Malware Detection
- SURLB/URIBL Filtering
- Activity Dashboard
- Scheduled/Automated Reports
- For MSPs
- Whitelisting/Blacklisting
- Fraud Detection
- Spam Blocker
- Spam Quarantine
- API
- Data Leak Prevention
- Encryption
- Audit Trail
- Real-Time Monitoring
- Spam Analysis
- Policy Management
- Alerts/Escalation
- Email Management
- Vulnerability Scanning
- Generative AI
- Threat Protection
- Email Attachment Protection
- Email Filtering
- Two-Factor Authentication

**Administration**
- Intelligence Reporting
- Email Integration Suppor
- Access Management
- Data Loss Prevention

**Administration**
- Compliance
- Intelligence Reporting
- Email Clients
- Role-Based Rules

**Functionality**
- Anti-Spam
- Anti-Malware
- Anti-Phishing
- SURLB/URIBL Filtering
- Quarantine
- Outbound Email Monitoring
- Advanced Threat Intelligence/Protection
- Archiving
- Reporting
- Email Attachment Protection
- Phishing Protection
- Single Sign On
- Email Monitoring
- Real-Time Monitoring

**Maintenance**
- Auditing
- Allow and block lists
- Compliance
- Archiving

**Detection**
- Data Exfiltration Detection
- Activity Monitoring
- Real-Time Detection

**Agentic AI - Secure Email Gateway**
- Proactive Assistance

**Additional Functionality**
- Activity Dashboard
- Audit Trail
- Allow/Block List
- Generative AI
- Vulnerability Scanning
- Active Directory Integration
- Threat Response
- Search
- Intrusion Detection System
- Compliance Management
- Spam Blocker
- Encryption
- Data Verification
- Audit Management
- Alerts/Escalation
- Policy Management
- Customizable Reports
- Archiving & Retention
- Data Synchronization
- Activity Tracking
- Microsoft Outlook Integration
- SSL Security
- Secure Login
- Third-Party Integrations
- Spam Detection
- Real-Time Notifications
- Scheduled/Automated Reports
- Email Tracking
- Fraud Detection
- Event Logs
- Data Retention Management
- Backup and Recovery
- Threat Intelligence
- Whitelisting/Blacklisting
- Data Import/Export
- Two-Factor Authentication
- Reporting & Statistics
- Anti Virus
- Data Loss Prevention
- Risk Alerts
- Access Controls/Permissions
- Password Management
- AI Copilot
- Authentication

**Security**
- Anti-Malware/Anti-Spam
- Encryption
- Quarantine
- Advanced Threat Protection (ATP)
- Anti-Phishing
- Account takeover prevention

**Protection**
- Targeted Attack Prevention
- Policy Enforcement
- Spam Filtering

**Agentic AI - Intelligent Email Protection**
- Autonomous Task Execution
- Adaptive Learning

## Top Mimecast Advanced Email Security Alternatives
  - [Proofpoint Core Email Protection](https://www.g2.com/products/proofpoint-core-email-protection/reviews) - 4.6/5.0 (589 reviews)
  - [SpamTitan Email Security](https://www.g2.com/products/spamtitan-email-security/reviews) - 4.5/5.0 (176 reviews)
  - [Cloudflare One (SASE)](https://www.g2.com/products/cloudflare-one-sase/reviews) - 4.6/5.0 (103 reviews)

