I have been using Milvus for 4 years and I have no complaints, because whenever we have opportunities for improvement, I am assisted by the support team and I always receive feedback on my requests. Review collected by and hosted on G2.com.

I don't think I have much to say in this area; if there's one thing I don't like, it's the light theme. But I have the option to use the dark theme, which I really like! Review collected by and hosted on G2.com.

The ticket creation interface is very intuitive and greatly facilitates the user. Additionally, the implementation is simple, and asset management in Milvus is easy to perform and monitor on a daily basis. Review collected by and hosted on G2.com.

I have many sporadic clients for whom I can't use the remote system without going through the bureaucracy of registration for client use. Review collected by and hosted on G2.com.

The unification of remote access, inventory, and ticketing platform. Review collected by and hosted on G2.com.

There is nothing that really discredits Milvus Review collected by and hosted on G2.com.

I like the ease of use and also the support they offer us. Review collected by and hosted on G2.com.

I don't like the design; it gives me the feeling of being on an amateur site, not a professional one. Review collected by and hosted on G2.com.

A complete platform for IT. You can easily control and identify devices. Review collected by and hosted on G2.com.

The reports do not have many customization options. Review collected by and hosted on G2.com.

Centralization of tickets and linking of endpoints Review collected by and hosted on G2.com.

Lack of monitoring resources for servers and other applications Review collected by and hosted on G2.com.

The Milvus platform improves customer communication by concentrating all interactions in a single channel per ticket. This prevents information mismatches, provides more transparency in the progress of requests, and conveys a more professional image of support. Review collected by and hosted on G2.com.

I have no complaints. Support helped me every time I needed it. Review collected by and hosted on G2.com.

We have been partners with Milvus since 2019, problems can always occur, but we always open tickets and are well attended by their technical team, I recommend Milvus's services. Review collected by and hosted on G2.com.

When we submit "New ideas" for improvement, the response and development of the functionality is quite slow. Review collected by and hosted on G2.com.

Complete and indispensable application for any company. Review collected by and hosted on G2.com.

I'm still trying to find if there is any disadvantage. Review collected by and hosted on G2.com.

It is a great system for managing tickets and controlling IT assets, helping to organize and monitor these demands on a daily basis. Review collected by and hosted on G2.com.

Could improve the format of sending emails. Review collected by and hosted on G2.com.