What I find most useful about Milvus is the practicality in its processes and providing support to the user. Review collected by and hosted on G2.com.

I will only dislike Milvus if I don't win this iPhone 17, otherwise, it's a perfect software for IT management. Review collected by and hosted on G2.com.

A practically complete system, both for chat support and helpdesk with its tools, has greatly streamlined our routine by facilitating interaction with customers. Review collected by and hosted on G2.com.

There is a lack of an option for attendants to have access to the service records of other users, as this would facilitate the exchange of information within the department itself. Review collected by and hosted on G2.com.

I love the platform! It has been essential for optimizing my processes, especially because of the kanban-style visualization, which makes task tracking much clearer and more organized. Review collected by and hosted on G2.com.

The complexity of some configurations may require a bit more attention, but even so, the system maintains good usability and remains easy to use on a daily basis. Review collected by and hosted on G2.com.

Features facilitate the work of IT teams, both internal and outsourced, allowing for greater control and efficiency in problem resolution. Review collected by and hosted on G2.com.

Users report recurring problems with the tool, such as system instability. Review collected by and hosted on G2.com.

The platform is very efficient in asset management, both hardware and software, ticket management, change management, and monitoring. Its interface is very intuitive, both technically and for users opening tickets. Review collected by and hosted on G2.com.

The lack of automatic update of the tickets Review collected by and hosted on G2.com.

Milvus stands out for centralizing IT tickets, facilitating the control, tracking, and history of requests. The interface is intuitive and helps organize demands, bringing more transparency for both users and the technical team. Review collected by and hosted on G2.com.

At times, the system may exhibit slowness or limit the customization of flows and fields, which can make it difficult to adapt to very specific company processes. Review collected by and hosted on G2.com.

The system stands out for its practicality, offering useful features and efficient reports. Ease of use and implementation are also positive points, as well as customer support, which meets the needs well. Review collected by and hosted on G2.com.

The implementation of improvements has brought progress, but I still notice issues related to performance and instability. Despite the updates, these points continue to impact the user experience. Review collected by and hosted on G2.com.

The practicality and efficiency of the tool, which centralizes the requests, facilitates monitoring, and makes service more agile on a daily basis. Review collected by and hosted on G2.com.

At the moment, there are no relevant negative points, as the tool meets the daily needs well. Review collected by and hosted on G2.com.

The cost/benefit is undoubtedly what we like most about Milvus. The agent installed on the machines is also lightweight and provides a lot of agility for users to open and track their tickets. Review collected by and hosted on G2.com.

Some reports, especially those of assets, are limited. Exporting data as shown on the screen would be a good advancement. Review collected by and hosted on G2.com.

Excellent app, very well developed and easy to use. The interface is intuitive, works quickly, and perfectly meets daily needs. Review collected by and hosted on G2.com.

The app is very good and fulfills its purpose well, but some details could be improved, such as minor enhancements in navigation and response time in certain functions. Nothing that hinders its use, but future adjustments could make it even more complete and efficient. Overall, it is a great tool and definitely worth using. Review collected by and hosted on G2.com.