SS
Seikh S.
School Admin
Mid-Market (51-1000 emp.)
"Strong Ticket Support System for my cPanel issues"
5/5
What do you like best about MilesWeb?

If I say that the customer support team for resolving my cPanel issues is prompt, there is nothing wrong in it. My dashboard was not working properly and the billing error also occurred. The team is professional enough to get the solution. Review collected by and hosted on G2.com.

What do you dislike about MilesWeb?

Integration within the cPanel occurred. Can they offer me any alternative to it? Review collected by and hosted on G2.com.

Mikhail Z.
MZ
Mikhail Z.
CEO
Small-Business (50 or fewer emp.)
"Terrible experience – server suspended without notice, 4 hours downtime and counting"
0/5
What do you like best about MilesWeb?

The server hardware is good, but only when it works. Review collected by and hosted on G2.com.

What do you dislike about MilesWeb?

We had a terrible experience with MilesWeb.

Our production server was suspended without any prior notice, email, or warning.

When I noticed that the server was down (after about an hour), I contacted support. Only then did they create a ticket and send a so-called "abuse notice" — but by that time, the server had already been offline for over 2 hours.

Now it’s been over 4 hours, and they still cannot restore the server, even though this downtime is causing serious disruptions to our business and loss of customers.

Support is slow, unprofessional, and shows no sense of urgency.

There was no chance to fix or even discuss the situation before the suspension — they simply turned off the server we paid for.

If you value your business and your clients, stay far away from MilesWeb.

They clearly have no understanding of how important uptime is for production environments. Review collected by and hosted on G2.com.

AR
Anand R.
Senior Consultant
Small-Business (50 or fewer emp.)
"Simple and Elegant Interface for mPanel"
5/5
What do you like best about MilesWeb?

The mPanel by milesweb is more user-friendly than any other control panel in the industry. I have no issues in creating, or managing databases. Also, creating email accounts is a cakewalk. The security configurations are also easier along with raising ticket for customer support in the mPanel. Review collected by and hosted on G2.com.

What do you dislike about MilesWeb?

I am not getting Plesk panel for shared hosting plans. In future, I was planning to host a Windows website on their servers but will discard this option. Review collected by and hosted on G2.com.

SK
Sai K.
Web Designer
Small-Business (50 or fewer emp.)
"Spectacular AI-based Business Name Generator Tool"
5/5
What do you like best about MilesWeb?

I have never experienced an AI suggesting my brand name. But this is what Milesweb's tool has made it true. It gave me the best AI-based business name generator tool. I am generated more than 156 business name suggestions and out of which I have chosen one for my website. Review collected by and hosted on G2.com.

What do you dislike about MilesWeb?

The supporting material like knowledge base articles, and less technical expertise to support team regarding it made it difficult for me through its navigation. Review collected by and hosted on G2.com.

AK
Amjath K.
Consultant
Small-Business (50 or fewer emp.)
"Best features for server management with no cost"
5/5
What do you like best about MilesWeb?

The server management is not my headache. It is the best customer support team of Milesweb that looks after the technical issues. All server resources optimization tasks are carried out by them only. I can focus 100% on my business. Review collected by and hosted on G2.com.

What do you dislike about MilesWeb?

The control pane user interface could have been better for raising tickets and tracking the customer issues. Review collected by and hosted on G2.com.

DJ
DURGA J.
College Principal
Mid-Market (51-1000 emp.)
"Easy renewal and client onboarding process"
5/5
What do you like best about MilesWeb?

No technical glitches and payment gateway issues. The customer support team of billing department made my invoice process easier. No other web hosting company was offering such hassle-free payment. Hence, I bet on them. Review collected by and hosted on G2.com.

What do you dislike about MilesWeb?

The UI UX of client area is a bit hectic. Some changes I have shared with milesweb, hope they will understand. Review collected by and hosted on G2.com.

KP
KANHA P.
Dermatologist
Small-Business (50 or fewer emp.)
"Startup friendly web hosting provider"
5/5
What do you like best about MilesWeb?

I searched for low-cost web hosting provider. Milesweb was the solution. Multiple domains, ecommerce friendly servers, updated plugins, and other features made my decision power easier. I never regret of selecting them. The customer support team is amazing and always assist me 24x7. Review collected by and hosted on G2.com.

What do you dislike about MilesWeb?

The control panel offered with the web hosting plan is a bit complicated. I found it challenging to access and manage my backend resources. Can Milesweb resolve it? Review collected by and hosted on G2.com.

SJ
Shruti J.
Corporate Trainer
Mid-Market (51-1000 emp.)
"No Latency, Excellent Website Performance"
5/5
What do you like best about MilesWeb?

The major upside of milesweb is that they don't deliver downtime. I am getting what they have promised me. 99.9% uptime and 24x7 online availability. This is why I am using milesweb hosting services. The customer support team is nice who assist me in any technical glitches. Review collected by and hosted on G2.com.

What do you dislike about MilesWeb?

I haven't got more server options. It is restricted to certain demographics. It would be good if they provide me more options. Review collected by and hosted on G2.com.

BP
Beeoxy Marketing P.
Avurvedic Center
Small-Business (50 or fewer emp.)
"Free WordPress themes and technical resources in plans"
4.5/5
What do you like best about MilesWeb?

Amazing customer support and great add-ons in their WordPress hosting plans. I am amazed to see such a quality in a WordPress hosting plan. I am lucky enough to have captivating themes for my website's look! It is looking pretty, and the best part is I got it for free with their WordPress hosting plan. Review collected by and hosted on G2.com.

What do you dislike about MilesWeb?

Auto updates and integrated cPanel are already I am getting. But I will be happier if they provide shared hosting services for ASP.NET websites as well. Review collected by and hosted on G2.com.

MS
manpreet s.
Senior Consultant
Mid-Market (51-1000 emp.)
"Surprising Elements and Features of AI website builder"
5/5
What do you like best about MilesWeb?

I have never thought that AI itself will enhance my prompt. Thanks to AI website builder of milesweb that generates a consultancy website in no time. Best themes, user-friendly features, and stock photographs made my website visually compelling. Review collected by and hosted on G2.com.

What do you dislike about MilesWeb?

No assistance was there during the AI website creation. I was stuck in mid during image insertion, but used my presence of mind to build my website Review collected by and hosted on G2.com.