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Mihu AI

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(7)4.9/5

Mihu AI is an omnichannel AI agent platform where AI agents and human teams can work together across voice, WhatsApp, SMS, email, and other customer communication channels. Businesses can build AI agents for sales, customer support, appointment booking, lead qualification, outbound campaigns, and operational workflows — while connecting them with existing CRM, telephony, and business systems. Unlike traditional AI automation that simply hands a conversation off to a human when something goes wrong, Mihu supports true hybrid operations. AI agents and human agents can work within the same customer journey, share queues and conversations, and dynamically take over based on sentiment, SLA, business rules, working hours, or team availability. With Mihu, teams can: \* Build AI voice and messaging agents \* Run AI and human agents together in the same operation \* Share conversations, queues, and customer context between AI and teams \* Route conversations dynamically between AI and humans \* Connect phone, WhatsApp, SMS, email, and other channels \* Automate inbound and outbound customer interactions \* Integrate with CRMs, APIs, and internal systems \* Train agents using business knowledge, websites, files, and URLs \* Monitor conversations, analytics, quality, and business outcomes \* Test agents with simulations before deployment \* Manage agents programmatically through API, CLI, and MCP Mihu gives businesses a new way to operate customer-facing teams: AI when it makes sense, humans when they matter, and both working together as one workforce.

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