Verified User in Wholesale
UW
Verified User in Wholesale
Small-Business (50 or fewer emp.)
"So far I like using MightyCall."
4/5
What do you like best about MightyCall?

I had an issue with the original number I was assigned, but Customer Service was quick to help. They resolved the issue in less than 5 minutes. The platform its self is easy to use and has a great user experience. Review collected by and hosted on G2.com.

What do you dislike about MightyCall?

The platform takes some getting use to. At first I found it difficult to know when calls would come in. Review collected by and hosted on G2.com.

Verified User in Education Management
UE
Verified User in Education Management
Small-Business (50 or fewer emp.)
"Ease of Use"
5/5
What do you like best about MightyCall?

Call quality is best and user friendly application Review collected by and hosted on G2.com.

What do you dislike about MightyCall?

same number for 3 users is not helpfull sss Review collected by and hosted on G2.com.

NL
Nicolas L.
Owner and founder
Small-Business (50 or fewer emp.)
"A nice and efficient service"
4.5/5
What do you like best about MightyCall?

MightyCall has truly transformed the way I manage communication for my business. As a VoIP phone system, it offers a reliable and feature-rich solution that has streamlined my operations significantly. The setup was surprisingly simple, allowing me to get started quickly without any technical headaches. One of my favorite features is the mobile app, which lets me take calls and manage my business phone line right from my smartphone. This level of flexibility has been a game changer, especially when I'm on the go. The call forwarding and voicemail features are robust, ensuring I never miss an important call or message. Additionally, the call tracking and analytics tools have provided valuable insights into my communication patterns, helping me optimize my customer interactions. The sound quality is crystal clear, which is crucial for maintaining professional conversations. Overall, MightyCall is a fantastic investment for anyone looking for a dependable VoIP solution. With its user-friendly interface, excellent support, and a wealth of features, I highly recommend it for entrepreneurs and small businesses alike! Review collected by and hosted on G2.com.

What do you dislike about MightyCall?

At first, I was drawn in by their marketing, which promised an all-in-one service for a flat fee. However, once I began using the platform, I discovered extra charges for features that I assumed were included. Review collected by and hosted on G2.com.

Verified User in Telecommunications
AT
Verified User in Telecommunications
Small-Business (50 or fewer emp.)
"Not mighty at all"
0/5
What do you like best about MightyCall?

They've been trying to fix the issues, but so far, they haven't managed to resolve even one from the long list of needed repairs. Review collected by and hosted on G2.com.

What do you dislike about MightyCall?

The dialer and customer service provide no real solutions. Review collected by and hosted on G2.com.

Paul R.
PR
Paul R.
State Field Director
Small-Business (50 or fewer emp.)
"Asked by MightyCall for a review"
2.5/5
What do you like best about MightyCall?

The dashboard ("Journal") is relatively easy to view once you're used to it. Review collected by and hosted on G2.com.

What do you dislike about MightyCall?

It's not very intuitive. Also, why does this review have a character minimum? "It's not very intuitive" should have been enough, but I had to type more characters for it to get accepted. Review collected by and hosted on G2.com.

Hannah L.
HL
Hannah L.
Manager of Operations
Small-Business (50 or fewer emp.)
"MightyCall majors in customer service"
4/5
What do you like best about MightyCall?

I have loved how accessible the support team has been as we've set up the system. They're responsive and helpful and easy to reach. Review collected by and hosted on G2.com.

What do you dislike about MightyCall?

There are a few things that I don't feel like were accurately disclosed by the sales team when they were pitching the system, such as caller ID and being able to see which of our business lines callers are calling. They did tell me they offered both, but declined to tell me I had to chose one; it's an either or, not a both and situation.

Setting up the ability to text was also a major hassle that I didn't experience with two previous phone carriers. Review collected by and hosted on G2.com.

Eitan H.
EH
Eitan H.
"Valuable Call Recording with Consistency Issues"
3/5
What do you like best about MightyCall?

I find setting up MightyCall to be very easy, which was a relief. I appreciate being able to listen to calls for quality control and tracking all texts and call history. The option to add notes to conversations is very useful as it helps in managing customer interactions effectively. Review collected by and hosted on G2.com.

What do you dislike about MightyCall?

I have too much trouble with inconsistent service. Too many times, it's not receiving calls, and there are frequent hiccups or glitches. These issues are causing disruptions in my office, and I often need to reset, log out, and log back in. The experience is affected by these issues. Review collected by and hosted on G2.com.

Verified User in Health, Wellness and Fitness
AH
Verified User in Health, Wellness and Fitness
Small-Business (50 or fewer emp.)
"MightyCall review"
4.5/5
What do you like best about MightyCall?

This was my first experience with voip phones. Darya was extremely helpful and went far above and beyond helping me get everything set up. I could not have made it work without Darya's help. Calls seem to be very clear. Overall, I am pleased with service and price. Review collected by and hosted on G2.com.

What do you dislike about MightyCall?

I wish MightyCall had the ability to PARK calls so that they could be picked up by another phone without having to directly transfer them to that phone. Review collected by and hosted on G2.com.

Jessica Y.
JY
Jessica Y.
Contact Center Director
Mid-Market (51-1000 emp.)
"Simplified Contact Center Solution!"
4/5
What do you like best about MightyCall?

Easy for my agents to use. Simplistic dashboard and call flow set up Review collected by and hosted on G2.com.

What do you dislike about MightyCall?

Drops calls and glitches at times of high volume Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Verified User in Computer Software
Small-Business (50 or fewer emp.)
"Reliable and User-Friendly Business Calling Solution"
4.5/5
What do you like best about MightyCall?

The call routing, voicemail, and mobile app work flawlessly, making it easy to manage business communications on the go. Review collected by and hosted on G2.com.

What do you dislike about MightyCall?

Would love to see deeper CRM integrations and more analytics features in future updates. Review collected by and hosted on G2.com.