I love the fact that everything is right in front of me to use and see when calls are coming in and viewing notes from the call to help ensure our agents are doing their best at what they do in our call center. It's very simple to use without having to download any apps, as you can use it right off the webpage base, as well as shows my reports for the day and breaks down the data for me for every agent we have on. Very great service and I love that the fact that the Mightycall customer service is very hands-on and gets back to us ASAP, unlike other software, which can take hours sometimes a day. Great job, Mightycall., Review collected by and hosted on G2.com.

The only issue we have sometimes is when we have "calls waiting" yet agents are available for these calls, and sometimes the calls drop. I wish we could control the background sound for agents like Zoom does, so it's not so sensitive to those background sounds. Review collected by and hosted on G2.com.

MightyCall is simple to use, cost-effective, and reliable for small to mid-sized teams that need flexibility. I appreciate the intuitive dashboard and how easy it is to set up call flows, voicemail routing, and business hours. It’s also helpful that I can assign numbers to different team members quickly and manage everything in one place. Review collected by and hosted on G2.com.

The mobile app can lag occasionally or have minor glitches, especially after updates. There’s also some room for improvement in call quality consistency when on weak networks. More robust integrations with CRM tools would be helpful to streamline client communication. Review collected by and hosted on G2.com.

I love all the features Mighty Call has to offer. I enjoy the flexibility of having one phone for a single person, another number for a group, etc. Different voicemails for different numbers. Very customizable! Customer service has always been a 10/10 also. Review collected by and hosted on G2.com.

I would like the ability to archive text messages or delete them. Review collected by and hosted on G2.com.

Quick, simple, fast, to the point and very user friendly Review collected by and hosted on G2.com.

Does not have an IVR option with an AI assistant that would answer general questions before sending a call to an agent - that would be a nice to have Review collected by and hosted on G2.com.

Its been wonderful, no issues, the support staff is great, pricing is ideal, cant complain. Very easy to set up, and works without issue no matter how many calls i dial. I use it regularly with no problems. Review collected by and hosted on G2.com.

It doesnt have a call recording function which would be very helpful for me to review my calls. Also the call journal has recently not working properly. It only records calls from the past day. Review collected by and hosted on G2.com.

Since this is a completely new platform for me and my first experience with business telephony, I can't say much yet. However, based on my research, there are only about three companies on the market that offer call recording with call forwarding and relatively transparent pricing along with support. I decided to go with your company. I also read reviews online. I’ll be able to give more feedback once we fully switch to your telephony system and start using it actively. Review collected by and hosted on G2.com.

I wasn’t happy because I was charged more than expected. I was using the trial version to test the service, and it required selecting a phone number for testing. However, I immediately initiated the process of porting my number from another provider, and there was no option or offer to remove the test number. I still don’t understand what the initial charges were for, and I haven’t had the time to figure it out. Review collected by and hosted on G2.com.

Customer support is very helpful for all type of query.

Call divert team handling, receiving message response it quick than other platform. I have used callrail and sonetel before this. But this platform impressed me more. Review collected by and hosted on G2.com.

Few improvement they need specially my team agent are not able to see what numbers right they have, they can't perform outbound calls as well. IVR setup is complex, you can make it more user friendly. Review collected by and hosted on G2.com.

Easy internet calling for dialing phone numbers Review collected by and hosted on G2.com.

Can't send text message to telephone number Review collected by and hosted on G2.com.

They offer economical rates, and the features are easy to follow and use. Customer support is also robust, which makes the overall experience smoother. Review collected by and hosted on G2.com.

They don’t provide international numbers in all Middle East countries. Review collected by and hosted on G2.com.

Easily download and review calls that we complete Review collected by and hosted on G2.com.

Sometimes the line is choppy when speaking to customers Review collected by and hosted on G2.com.