Jonathan W.
JW
Jonathan W.
"Mixed Experience: Needs a Better App Interface"
2.5/5
What do you like best about MightyCall?

I have found MightyCall to be extremely beneficial for managing communications within my business. One of the standout features is the ability to handle text messages across multiple users in the same location, which has been an immense help in maintaining streamlined communication. The flexibility to modify phone number routing based on various factors like time of day, personnel availability, and schedules, including during vacation periods, is another major advantage. This functionality significantly boosts operational efficiency by ensuring that call management is adaptable and smooth. Additionally, the feature that allows me to view voicemails both in the app and on the website is incredibly useful as it provides easy access and management of messages, enhancing convenience in communication. Review collected by and hosted on G2.com.

What do you dislike about MightyCall?

I find the app for MightyCall really lacking. It's slow, difficult to use, and not intuitive at all. When comparing it to Google Voice, MightyCall's app doesn't measure up in terms of functionality or user-friendliness. Additionally, there's an issue with the app consistently showing 'journal is unavailable,' which is frustrating because it hinders my ability to easily identify and solve problems. Overall, the phone app and web app need significant improvements to enhance the user experience. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
AI
Verified User in Information Technology and Services
Small-Business (50 or fewer emp.)
"Effortless Call Management, Though Advanced Integrations Could Improve"
5/5
What do you like best about MightyCall?

What stands out for me is how easy MightyCall makes it to manage business calls from anywhere without complicated setups. The combination of intuitive call routing, clear call quality, and having everything in one dashboard keeps our team connected whether we’re in the office or working remote. Plus, it just works, no need to chase down IT to solve simple problems. That reliability is huge for us. Review collected by and hosted on G2.com.

What do you dislike about MightyCall?

While MightyCall covers the basics well, there are a couple of areas that could be a better fit for teams with more complex needs. The integrations can feel a bit limited if you’re looking to connect with less common CRMs or workflow tools, and advanced analytics/reporting could use some deepening for leadership teams who really want to dig into call data. Review collected by and hosted on G2.com.

Verified User in Construction
AC
Verified User in Construction
Small-Business (50 or fewer emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Easy, User-Friendly Interface That Works Really Well"
4/5
What do you like best about MightyCall?

The easy Interface is user friendly and works really well Review collected by and hosted on G2.com.

What do you dislike about MightyCall?

Just started about a month ago and can't really find anything bad to say Review collected by and hosted on G2.com.

Sam B.
SB
Sam B.
Sales manager
Small-Business (50 or fewer emp.)
"Conversation Tracking That Keeps Everything Manageable"
5/5
What do you like best about MightyCall?

Being able to track conversations makes my day so much easier and better. It really helps me stay on top of things and keeps everything feeling more manageable. Review collected by and hosted on G2.com.

What do you dislike about MightyCall?

It glitches sometimes but that’s about it Review collected by and hosted on G2.com.

Jeffery M.
JM
Jeffery M.
"Great Connectivity but Payment System Needs Improvement"
4/5
What do you like best about MightyCall?

I like MightyCall for its excellent connectivity features, which are vital for my work in connecting with US clients and managing sales across different regions. The platform is also impressive overall, contributing positively to my operations. Additionally, the initial setup of MightyCall was very easy, with supportive guidance from a chat representative helping me to set up my account efficiently. Review collected by and hosted on G2.com.

What do you dislike about MightyCall?

I find the payment system of MightyCall really problematic. I face significant challenges making payments month on month. It's primarily due to my inability to use the same card for monthly transactions. This makes the payment process unnecessarily difficult for me. Review collected by and hosted on G2.com.

Stacey W.
SW
Stacey W.
"Convenient but Call Dropouts a Concern"
3.5/5
What do you like best about MightyCall?

I like the fact that we can store numbers in MightyCall and assign names to the phone numbers. This feature makes it easier for me to find the number quickly when I make repeated calls to certain companies. Review collected by and hosted on G2.com.

What do you dislike about MightyCall?

I feel like calls get dropped more often than I'd like. MightyCall was pretty simple to set up. However, I did have to Google a lot of YouTube videos for certain things. Review collected by and hosted on G2.com.

Amy G.
AG
Amy G.
Property Manager
Small-Business (50 or fewer emp.)
"Usually Functional - Good customer service"
4/5
What do you like best about MightyCall?

Customer service is excellent and their call flow settings are easy to navigate Review collected by and hosted on G2.com.

What do you dislike about MightyCall?

The app can be finicky at times. It looks like updates have been made since we left and came back. Review collected by and hosted on G2.com.

Jackie P.
JP
Jackie P.
COO
Small-Business (50 or fewer emp.)
"Effortlessly Simple and Convenient"
4/5
What do you like best about MightyCall?

Simple and convenient to use for our small business. Review collected by and hosted on G2.com.

What do you dislike about MightyCall?

Every once in a while the app does not connect or disconnects from being allowed to make calls. I'm not sure if this is a glitch or a phone issue (Android) but it happens maybe once every couple of weeks where I have to go in to re-up my permissions. Review collected by and hosted on G2.com.

Verified User in Non-Profit Organization Management
AN
Verified User in Non-Profit Organization Management
Small-Business (50 or fewer emp.)
"good support, would love new features"
2.5/5
What do you like best about MightyCall?

Customer service is responsive and thorough with solutions Review collected by and hosted on G2.com.

What do you dislike about MightyCall?

No way to add shifts for agents and have the calls only call in when they are on shift Review collected by and hosted on G2.com.

George A.
GA
George A.
Sales director
Small-Business (50 or fewer emp.)
"Fantastic Experience with MightyCall – Great Product & Support!"
5/5
What do you like best about MightyCall?

We’ve recently started using MightyCall, and it’s already proven to be a great decision for our team. The platform is incredibly easy to implement—we were up and running in no time with minimal setup. The onboarding process was smooth, and the instructions were clear, making it ideal even for those who aren't very tech-savvy.

One of the standout benefits has been the seamless integration with our existing tools and workflows. MightyCall fits effortlessly into our daily operations, and it’s become a key part of our communication strategy. We use it daily, and it consistently delivers reliable performance without any hiccups.

Beyond the product itself, the customer support has been outstanding. The staff are friendly, knowledgeable, and always ready to help whenever we have a question or need assistance. Their guidance during setup and follow-up support have really made a difference.

In short, MightyCall is a robust and user-friendly solution that’s easy to integrate, simple to use, and supported by a truly helpful team. We’re very satisfied and would definitely recommend it to any business looking to streamline their communication. Review collected by and hosted on G2.com.

What do you dislike about MightyCall?

Honestly, there's not much to dislike about MightyCall. So far, our experience has been overwhelmingly positive. If we had to mention anything, it would be that we’re still exploring all the features—it’s a robust platform with a lot to offer! But that’s more about us getting familiar with it than an issue with the product itself. The support team has been incredibly helpful whenever we've had questions, which makes the learning curve easy to manage. Review collected by and hosted on G2.com.