The ability to create a new call flow and adding additional phone lines to it. Great ROI. Also, I got quick support for the questions I had. Review collected by and hosted on G2.com.

The interface while is clean, does not feel up to date. Review collected by and hosted on G2.com.

Being able to text clients from the same number, while also saving their numbers, has been great. Review collected by and hosted on G2.com.

Not getting the caller id has been the most difficult. Review collected by and hosted on G2.com.

I like that MightyCall is easy to use, with a simple interface and very attentive and helpful support. Everything really works well. The webphone is what I use the most and it is very easy to use and configure. The initial setup of MightyCall was also super easy and only took me a few minutes. Review collected by and hosted on G2.com.

perhaps a better integration with VPNs Review collected by and hosted on G2.com.

I like the ease of access and the visibility of agent status; it's super easy to change their statuses and monitor active statuses as a supervisor. I like how I can whisper or barge in on a call as a supervisor. It's really easy to find calls in reporting and pulling reports as CSV files. Review collected by and hosted on G2.com.

There are some bugs in the reporting—when looking at different areas relating to calls for a specific agent, the numbers don’t really match up. Also, agents report getting dropped calls on occasion. Review collected by and hosted on G2.com.

It’s very good for SMBs, and their customer service is always available, so there’s no downtime for you. Review collected by and hosted on G2.com.

It kind of has some issues with its features, which is frustrating. It also needs some improvements. Review collected by and hosted on G2.com.

I find MightyCall great for easy call management and I really appreciate the reliable customer support. Plus, the initial setup was very easy. Review collected by and hosted on G2.com.

I find the SMS package changes by customers to be an area that could be improved. Review collected by and hosted on G2.com.

everthing esay i love support webiste desing Review collected by and hosted on G2.com.

pricing it unlimited call for usa and canada Review collected by and hosted on G2.com.

Helpful team to set up and get initial call routing and automated attendant set up.

Haven't integrated it with other software as of yet.

Initial connection and setup easy, porting number off TMobile to Mightycall easy and quicker than the quoted timeframe from Mightycall (took one day to port). The challenge is getting to know all the features and functionality. The training videos have been very helpful for tactical setups and adjustments. There was a learning curve on my end about texting and how to allow text from the 3 employees that would be private by individual. The default is a "group text sort of situation" where all text go through one phone number and are seen be everyone. Again, this could be atrocious training issue on my end. The process to get Texting service was not fully understood upon sighing up for a hosted phone service. Learning curve. The phone app needs to be open to function, and that is a challenge for myself. Changing human behavior to open cell phone app, log into the computer site, is new to this organization that is very virtual and on the move. Review collected by and hosted on G2.com.

Texting challenges, - individual texting from one number and keeping conversations private isn't available.

Having to have apps open to ring on cell phone. Review collected by and hosted on G2.com.

What stands out most about MightyCall for our company is how well they accommodate even very small businesses with limited requirements, ensuring we still receive the services we need. Although their platform offers far more features than we are likely to use, it never feels overwhelming, and we are never made to feel out of place for not needing everything they provide. Previously, we had difficulty implementing certain features with another provider that was supposedly better suited for small companies, which ultimately led us to switch. Since moving to MightyCall, the experience has been much smoother. Their platform is easier to use, and their support team has been exceptionally friendly and well-equipped to help us set up our systems, even when our needs didn't fit their typical scenarios. Throughout our time with them, they have consistently been responsive, approachable, and extremely knowledgeable. Review collected by and hosted on G2.com.

As a very small company, it's challenging to be required to support more lines than we actually need. It would be much more convenient if we could pay a lower price for fewer lines. While the overall cost isn't beyond our means, that particular aspect does make things a bit difficult. Review collected by and hosted on G2.com.

Switched over from Google Voice to Might call mainly for the call flow capabilities but found the additional features extremely useful. Call Recording and Team Management both come in extremely handy. Well worth the price vs google voice. Review collected by and hosted on G2.com.

International Calls could be cheaper. I was also without a phone number for about 3 hours when we initially got set up due to some error on their end. It was not a major issue because we had not ported our main number but it could have a horrible experience if we had. Review collected by and hosted on G2.com.