The best part of Middleware is its integration with the Opentelemetry ecosystem. The ease of using Middleware in generating Otel compliant metrics without the hassle of instrumenting Code and native integration with all the languages like Go, Python and Java is something that I find very useful for Observability needs as it provides a One stop solution for all Observability needs be it database Observability, Infrastructure Observability, Application logging and monitoring and APM as well. Review collected by and hosted on G2.com.

I would like to have a better dashboarding infrastructure and better integration with Grafana. For brownfield development scenario, I would expect some options for migration of legacy dashboards to middleware. Review collected by and hosted on G2.com.

Middleware offers end-to-end observability in a clean, intuitive dashboard. The setup is fast, and the UI is modern, which makes it easy for teams to onboard and get insights quickly. We particularly love the real-time alerts and AI-driven insights that help us proactively resolve issues before they impact users. Review collected by and hosted on G2.com.

No major complaints so far. Everything works well Review collected by and hosted on G2.com.

The best thing about Middleware is its unified, real-time dashboard that brings logs, metrics, and traces together in one place, making it easy to quickly diagnose and resolve issues across different cloud and on-prem environments. Its seamless integrations with platforms like AWS, Kubernetes, and Grafana also stand out, allowing teams to consolidate monitoring without complex setup. Middleware's intuitive UI, customizable alerting, and responsive support—especially via the Slack community—make daily DevOps workflows much smoother and more efficient. Review collected by and hosted on G2.com.

One area that could be improved in Middleware is the advanced customization options for complex monitoring scenarios—sometimes, configuring very specific alert rules or dashboards requires extra manual setup. Additionally, while the initial onboarding is smooth, users with highly specialized or legacy infrastructure might face integration challenges. There can also be a slight learning curve for teams new to observability tools, especially when exploring all of Middleware’s deeper features. Review collected by and hosted on G2.com.

Easy installation and configuration with providing full stack monitoring with few clicks only Review collected by and hosted on G2.com.

Nothing as of now as we are still exploring all the options for this tool :) Review collected by and hosted on G2.com.

Middleware is the best in providing a great monitoring. Review collected by and hosted on G2.com.

Nothing as of now! However it's the best tool for observability. Review collected by and hosted on G2.com.

The all in one observability is really good. Review collected by and hosted on G2.com.

Nothing particularly as i am not that experienced yet Review collected by and hosted on G2.com.

This application is scalable, easy to install, and cost-effective compared to other monitoring tools. Review collected by and hosted on G2.com.

Required some more knowledge to do the setup for LLM Model Monitoring. Review collected by and hosted on G2.com.

Interest in best service for all customers Review collected by and hosted on G2.com.

Mind blowing for ease to use and custom support Review collected by and hosted on G2.com.

Very helpful to get all the metrics in one place Review collected by and hosted on G2.com.

Love to see more metrics on the tool, better with more insights. Review collected by and hosted on G2.com.

Good observability software. I would recommend it for small to large enterprises Review collected by and hosted on G2.com.

nothing comes to mind as of yet. Its a good company Review collected by and hosted on G2.com.