# Best Enterprise Video Conferencing Software ## How Many Video Conferencing Software Products Does G2 Track? **Total Products under this Category:** 222 ### Category Stats (Aug 2026) - **Average Rating:** 4.39/5 The average rating of products in this category, based on all submitted ratings - **Top Trending Product:** Phone.com (+1.43%) - Among all products in this category, Phone.com recorded the largest rating increase compared to last month _Last updated: August 01, 2026_ ## How Does G2 Rank Video Conferencing Software Products? **Why You Can Trust G2's Software Rankings:** - 30 Analysts and Data Experts - 197,700+ Authentic Reviews - 222+ Products - Unbiased Rankings G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category. ## G2 Grid® for Video Conferencing Software ![G2 Grid® for Video Conferencing Software plotting products by satisfaction and market presence](https://www.g2.com/categories/video-conferencing/grids.png?focus%5B%5D=25592&focus%5B%5D=1434&focus%5B%5D=7372&focus%5B%5D=18255&focus%5B%5D=663&focus%5B%5D=25535&focus%5B%5D=1173&focus%5B%5D=306) Highlighted products: Microsoft Teams, Google Workspace, Zoom Workplace, Webex Suite, Microsoft 365, Amazon Chime, RingEX, and GoTo Meeting. Underlying data: [Grid® JSON](https://www.g2.com/categories/video-conferencing/grids.json?focus%5B%5D=microsoft-teams&focus%5B%5D=google-workspace&focus%5B%5D=zoom-workplace&focus%5B%5D=cisco-webex-suite&focus%5B%5D=microsoft365&focus%5B%5D=amazon-chime&focus%5B%5D=ringex&focus%5B%5D=goto-meeting&segment=enterprise) **Sponsored** ### Ultatel Ultatel is an intelligent cloud communications platform that brings AI into everyday business conversations across calling, meetings, messaging, and customer interactions. With 50+ advanced features, Ultatel brings all your business communications into one powerful platform built to support organizations at scale. From AI meeting assistant tools that automatically capture summaries and action items, to Intelligent Voice AI Agents that help automate repetitive workflows, Ultatel is designed to help teams communicate more efficiently and stay focused on what matters most. With integrated calling, collaboration, Microsoft Teams connectivity, CRM integrations, and 24/7 live support, Ultatel delivers a modern communications experience built for growing businesses. [Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list_llm&secure%5Bcategory_id%5D=19&secure%5Bchosen_at%5D=2026-08-02T22%3A09%3A03Z&secure%5Bdisplayable_resource_id%5D=19&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=page_category&secure%5Bplacement_resource_ids%5D%5B%5D=19&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=1206636&secure%5Bresource_id%5D=19&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fvideo-conferencing%2Fenterprise%3Fopen_modal_url%3D%252Fproducts%252Fmicrosoft365%252Fwishlists%253Fhost_path%253D%25252Fcategories%25252Fvideo-conferencing%25252Fenterprise%2526source%253Dcategory&secure%5Btoken%5D=aac39a14a6243a0f351412110ce3fb6a7f0f839a522837ea3864f6ccd011e7f5&secure%5Burl%5D=https%3A%2F%2Fwww.ultatel.com%2F%3Futm_source%3DG2&secure%5Burl_type%5D=custom_url) ### [Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews) Microsoft Teams is a comprehensive collaboration platform developed by Microsoft, designed to streamline communication and teamwork within organizations. It integrates chat, video conferencing, file storage, and application integration into a single interface, facilitating seamless collaboration across various devices and operating systems. As part of the Microsoft 365 suite, Teams enhances productivity by providing a centralized hub for team interactions and project management. Key Features and Functionality: - Chat and Messaging: Facilitates real-time text communication with individuals or groups, supporting rich text, emojis, stickers, and GIFs. - Video Conferencing: Offers high-quality video meetings with features like screen sharing, custom backgrounds, and live captions, accommodating both small team huddles and large webinars. - File Sharing and Collaboration: Enables secure file storage and sharing through integration with OneDrive and SharePoint, allowing multiple users to co-author documents simultaneously. - Integration with Applications: Supports integration with a wide range of Microsoft and third-party applications, enhancing workflow efficiency by bringing various tools into one platform. - Security and Compliance: Provides enterprise-grade security measures, including data encryption for meetings, chats, calls, and files, ensuring compliance with industry standards. Primary Value and Solutions Provided: Microsoft Teams addresses the challenges of modern workplace collaboration by unifying communication channels, reducing the need for multiple disparate tools. It enhances team productivity by centralizing resources, facilitating real-time collaboration, and ensuring secure information sharing. By integrating with the broader Microsoft 365 ecosystem, Teams offers a cohesive environment that supports remote work, hybrid teams, and in-person collaboration, adapting to the diverse needs of today's workforce. **Average Rating:** 4.4/5.0 **Total Reviews:** 17,629 #### How Do G2 Users Rate Microsoft Teams? - **Has the product been a good partner in doing business?:** 8.9/10 (Category avg: 8.9/10) - **Presentations:** 9.1/10 (Category avg: 8.9/10) - **Participant Permissions:** 8.8/10 (Category avg: 8.8/10) - **Whiteboarding:** 8.5/10 (Category avg: 8.6/10) #### Who Is the Company Behind Microsoft Teams? - **Seller:** [Microsoft](https://www.g2.com/sellers/microsoft) - **Year Founded:** 1975 - **HQ Location:** Redmond, Washington - **Twitter:** @microsoft 13,091,739 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=9458f51bd6ded48ad432a804f19ad736469f007787569b63827154231c315630&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fmicrosoft%2F&secure%5Burl_type%5D=linkedin_company_website) 231,632 employees on LinkedIn® - **Ownership:** MSFT #### Who Uses This Product? - **Who Uses This:** Software Engineer, Project Manager - **Top Industries:** Information Technology and Services, Computer Software - **Company Size:** 39% Large, 38% Medium #### What Do G2 Reviewers Say About Microsoft Teams? _AI-generated summary from verified user reviews_ ##### Pros - Users find Microsoft Teams to enhance **team collaboration** effectively, integrating meetings, chat, and task management seamlessly. - Users find Microsoft Teams **easy to use** , integrating communication and collaboration seamlessly across devices for effective teamwork. - Users value the **seamless communication** in Microsoft Teams, praising its intuitive design and effortless accessibility for teamwork. - Users highlight the **efficient file sharing capabilities** of Microsoft Teams, enhancing collaboration and communication within their teams. - Users appreciate the **easy communication** in Microsoft Teams, facilitating seamless interactions and ensuring availability visibility. ##### Cons - Users often experience **slow loading** issues with Microsoft Teams, impacting efficiency and overall user experience. - Users experience **performance issues** with Microsoft Teams, as it can slow down systems and consume significant resources. - Users find the **user interface cluttered and unintuitive** , leading to difficulty in navigation and overall slow performance. - Users often experience **connectivity issues** , leading to automatic disconnections and poor performance in low-bandwidth environments. - Users report **performance delays** in Microsoft Teams, particularly affecting older systems and causing notification inconsistencies. #### What Are Recent G2 Reviews of Microsoft Teams? **["The ultimate all-in-one hub for team collaboration and file sharing."](https://www.g2.com/survey_responses/microsoft-teams-review-13167368)** **Rating:** 5.0/5.0 stars _— Yetender S._ [Read full review](https://www.g2.com/survey_responses/microsoft-teams-review-13167368) **["Seamless Microsoft 365 Integration and Collaboration All in One Place"](https://www.g2.com/survey_responses/microsoft-teams-review-13181348)** **Rating:** 5.0/5.0 stars _— Sineka V._ [Read full review](https://www.g2.com/survey_responses/microsoft-teams-review-13181348) #### What Are G2 Users Discussing About Microsoft Teams? - [What software do you need for Microsoft teams?](https://www.g2.com/discussions/what-software-do-you-need-for-microsoft-teams) - 19 comments, 10 upvotes - [What is the use of Microsoft teams?](https://www.g2.com/discussions/what-is-the-use-of-microsoft-teams) - 19 comments, 6 upvotes - [What are the best features of Microsoft teams?](https://www.g2.com/discussions/what-are-the-best-features-of-microsoft-teams) - 20 comments, 7 upvotes - [What are Microsoft teams features?](https://www.g2.com/discussions/what-are-microsoft-teams-features) - 13 comments, 4 upvotes ### [Google Workspace](https://www.g2.com/products/google-workspace/reviews) Google Workspace is a comprehensive productivity and collaboration solution designed to help users streamline their work processes by integrating essential tools such as email, chat, file storage, and video conferencing into a unified platform. This suite of applications is tailored for businesses, educational institutions, and individuals looking to enhance their communication and collaboration efforts, all while leveraging the power of Google’s artificial intelligence. Targeted at a diverse audience, Google Workspace caters to teams of all sizes, from small startups to large enterprises. It is particularly beneficial for remote teams and organizations that prioritize collaboration across different locations. The platform supports various use cases, including project management, team communication, document sharing, and virtual meetings, making it an ideal choice for professionals who need to work together efficiently, regardless of their physical location. One of the key features of Google Workspace is its seamless integration of applications such as Gmail, Google Meet, Google Drive, and Google Docs. This interconnectedness allows users to switch effortlessly between tasks, whether they are sending emails, participating in video calls, or collaborating on documents in real-time. The AI capabilities embedded within the platform enhance user experience by providing smart suggestions, automating repetitive tasks, and improving search functionalities, ultimately saving time and increasing productivity. Additionally, Google Workspace prioritizes security and data protection, offering robust features such as two-factor authentication, advanced phishing protection, and customizable access controls. These measures ensure that sensitive information remains secure while allowing teams to collaborate freely. The platform also supports third-party integrations, enabling users to connect their favorite applications and tools, further enhancing their workflow. In summary, Google Workspace stands out in the productivity software category by providing a holistic approach to collaboration. Its user-friendly interface, combined with powerful AI-driven features and strong security protocols, makes it a valuable tool for anyone looking to improve their work processes and foster effective teamwork. Whether for managing projects, communicating with colleagues, or sharing files, Google Workspace is designed to meet the diverse needs of its users, making it an essential resource in today’s digital workplace. **Average Rating:** 4.6/5.0 **Total Reviews:** 45,644 #### How Do G2 Users Rate Google Workspace? - **Has the product been a good partner in doing business?:** 9.0/10 (Category avg: 8.9/10) - **Presentations:** 9.1/10 (Category avg: 8.9/10) - **Participant Permissions:** 8.8/10 (Category avg: 8.8/10) - **Whiteboarding:** 8.3/10 (Category avg: 8.6/10) #### Who Is the Company Behind Google Workspace? - **Seller:** [Google](https://www.g2.com/sellers/google) - **Year Founded:** 1998 - **HQ Location:** Mountain View, CA - **Twitter:** @google 31,899,995 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=fe4a5936665c9702418dd53c477fef5a7baea08078bb117ed67e966fc581b9ec&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F1441%2F&secure%5Burl_type%5D=linkedin_company_website) 341,888 employees on LinkedIn® - **Ownership:** NASDAQ:GOOG #### Who Uses This Product? - **Who Uses This:** Student, Teacher - **Top Industries:** Information Technology and Services, Education Management - **Company Size:** 46% Small, 35% Medium #### What Do G2 Reviewers Say About Google Workspace? _AI-generated summary from verified user reviews_ ##### Pros - Users love the **ease of use** of Google Workspace, which enhances productivity with its integrated tools and smooth interface. - Users enjoy the **seamless team collaboration** in Google Workspace, enhancing productivity and communication across remote teams. - Users value the **seamless integration** of Google Workspace tools, enhancing efficiency and ease of access. - Users love the **ease of use and integrations** in Google Workspace, enhancing productivity and collaboration for remote teams. - Users love the **intuitive design** of Google Workspace, enhancing productivity and simplifying workflow management seamlessly. ##### Cons - Users are frustrated by **missing features** , such as limited offline access and restrictions on AI tools and recording. - Users find the **limited features** of Google Workspace unsuitable for small teams, lacking essential tools for their needs. - Users find Google Workspace **lacking features** compared to other platforms, particularly in CRM and advanced spreadsheet capabilities. - Users find a **lack of features** in Google Workspace, noting limitations in customization and advanced meeting options. - Users find the **limited customization** options in Google Workspace unsatisfactory compared to other tools, affecting usability. #### What Are Recent G2 Reviews of Google Workspace? **["Google Workspace Provides Seamless Collaboration Across Email, Drive, and Meetings."](https://www.g2.com/survey_responses/google-workspace-review-13193741)** **Rating:** 5.0/5.0 stars _— Saurav Kumar J._ [Read full review](https://www.g2.com/survey_responses/google-workspace-review-13193741) **["A Reliable All-in-One Workspace"](https://www.g2.com/survey_responses/google-workspace-review-13168782)** **Rating:** 4.0/5.0 stars _— Hemant J._ [Read full review](https://www.g2.com/survey_responses/google-workspace-review-13168782) #### What Are G2 Users Discussing About Google Workspace? - [What tips do you have for effectively using Google Meet’s advanced features for large virtual meetings?](https://www.g2.com/discussions/what-tips-do-you-have-for-effectively-using-google-meet-s-advanced-features-for-large-virtual-meetings) - 16 comments, 12 upvotes - [What is Google Surveys used for?](https://www.g2.com/discussions/what-is-google-surveys-used-for) - 9 comments, 3 upvotes - [What does G Suite do?](https://www.g2.com/discussions/what-does-g-suite-do) - 8 comments, 5 upvotes - [What companies use G suite?](https://www.g2.com/discussions/what-companies-use-g-suite) - 5 comments, 3 upvotes - [Does G suite include Google classroom?](https://www.g2.com/discussions/does-g-suite-include-google-classroom) - 9 comments, 5 upvotes ### [Zoom Workplace](https://www.g2.com/products/zoom-workplace/reviews) Goodbye app overload. Hello effortless work. Work can be complicated. Your tools shouldn't be. Zoom Workplace connects all the ways you collaborate — from meetings to docs to chat and more — with built-in AI and seamless integrations that help teams focus and work flawlessly. Zoom Communications: Unified, Effortless Connection for Modern Work Bring every way your teams communicate—meetings, chat, calls, email, and scheduling—into one seamless experience. With Zoom, collaboration happens faster and more naturally across channels, without switching apps or losing context. From spontaneous chats to scheduled meetings and calls, everything stays connected, searchable, and secure—powered by one intuitive platform built for how modern teams work. Zoom Productivity: Workflows Connected, Work Effortless Transform how work gets done with AI-first collaboration that keeps people, content, and actions in one place. From brainstorming on whiteboards to co-creating in docs, sharing clips, and automating follow-ups, Zoom connects every step of your workflow. With Zoom Hub and integrated video management, knowledge stays organized, accessible, and actionable—so teams can move from idea to outcome without friction. Zoom Spaces: Smarter, Connected Workplaces for Every Team Bring your physical and hybrid environments to life with intelligent, connected spaces. Zoom Spaces unifies meeting rooms, desk reservations, digital signage, and visitor management into one seamless experience—making it simple to collaborate, navigate, and manage the workplace. Whether employees are remote, hybrid, or on-site, Zoom creates a consistent, secure, and flexible environment that keeps teams connected wherever work happens. Zoom Employee Engagement: Connect, Inspire, and Empower Every Employee Foster belonging and alignment with Workvivo by Zoom—a modern employee experience platform that unites communication, culture, and community in one place. From company-wide updates to recognition, feedback, and social engagement, Workvivo gives every employee a voice and a sense of connection. Built right into Zoom Workplace, it helps organizations strengthen culture, boost engagement, and keep teams informed and inspired—no matter where they work. **Average Rating:** 4.5/5.0 **Total Reviews:** 53,551 #### How Do G2 Users Rate Zoom Workplace? - **Has the product been a good partner in doing business?:** 9.1/10 (Category avg: 8.9/10) - **Presentations:** 9.3/10 (Category avg: 8.9/10) - **Participant Permissions:** 8.9/10 (Category avg: 8.8/10) - **Whiteboarding:** 8.8/10 (Category avg: 8.6/10) #### Who Is the Company Behind Zoom Workplace? - **Seller:** [Zoom](https://www.g2.com/sellers/zoom-a5000ea1-6d30-4ab4-b591-20723189ac97) - **Company Website:** www.zoom.com - **Year Founded:** 2011 - **HQ Location:** San Jose, CA - **Twitter:** @zoom 1,042,714 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=ea58933ffb5ea1e88769e70b1323ea336f3f35193bdf38ad87831cfc56794a9a&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F2532259%2F&secure%5Burl_type%5D=linkedin_company_website) 13,494 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** Owner, Software Engineer - **Top Industries:** Information Technology and Services, Computer Software - **Company Size:** 51% Small, 31% Medium #### What Do G2 Reviewers Say About Zoom Workplace? _AI-generated summary from verified user reviews_ ##### Pros - Users value the **ease of use** with Zoom Workplace, enjoying convenient access to multiple features in one place. - Users love the **easy team meetings** on Zoom, with features like breakout rooms and seamless screen sharing enhancing collaboration. - Users commend the **reliability** of Zoom Workplace, ensuring seamless connections even during challenging internet conditions. - Users appreciate the **ease of use and reliability** of Zoom Workplace for seamless meetings and effective collaboration. - Users value the **easy-to-use video conferencing** features of Zoom Workplace, enhancing collaboration and productivity across teams. ##### Cons - Users note the **limited features** of Zoom Workplace, expressing a desire for improved tools and streamlined functionality. - Users often experience **Zoom issues** like fatigue and connectivity problems, making long meetings challenging and impersonal. - Users often experience **meeting issues** like fatigue, cluttered interface, and connectivity problems, impacting overall satisfaction. - Users note the **missing features** of Zoom Workplace, highlighting the need for improved chat access and recording sharing. - Users experience **connection issues** with Zoom Workplace, affecting usability and overall satisfaction compared to alternatives like Google Meet. #### What Are Recent G2 Reviews of Zoom Workplace? **["Zoom Makes Live Learning Personal and Interactive"](https://www.g2.com/survey_responses/zoom-workplace-review-13193875)** **Rating:** 4.5/5.0 stars _— Серафіма ._ [Read full review](https://www.g2.com/survey_responses/zoom-workplace-review-13193875) **["Reliable Platform for Remote Meetings and Team Collaboration"](https://www.g2.com/survey_responses/zoom-workplace-review-13173281)** **Rating:** 5.0/5.0 stars _— EMMANUELA O._ [Read full review](https://www.g2.com/survey_responses/zoom-workplace-review-13173281) #### What Are G2 Users Discussing About Zoom Workplace? - [Is Zoom Workplace worth it?](https://www.g2.com/discussions/is-zoom-workplace-worth-it) - 29 comments, 39 upvotes - [What are your tips for using Zoom Workplace effectively?](https://www.g2.com/discussions/what-are-your-tips-for-using-zoom-workplace-effectively) - 8 comments, 11 upvotes - [What does Zoom do?](https://www.g2.com/discussions/what-does-zoom-do) - 30 comments, 12 upvotes - [What are the features offered by Zoom?](https://www.g2.com/discussions/what-are-the-features-offered-by-zoom) - 5 comments, 2 upvotes - [How do you add features in Zoom?](https://www.g2.com/discussions/how-do-you-add-features-in-zoom) - 18 comments, 2 upvotes ### [Webex Suite](https://www.g2.com/products/cisco-webex-suite/reviews) Webex Suite is an all-in-one, AI-powered collaboration suite built to increase productivity and maximize teamwork in today’s hybrid work. With 8 powerful individual workflows – Meetings, Messaging, Calling, Webinar, Events, Polling, Whiteboarding and Video Messaging in one, Webex Suite delivers exceptional value, world-class user experiences, and incredible audio and video, anywhere on any device. With a variety of collaboration and AI innovations, such as Webex AI Assistant, Real-time Translation, Background Noise Removal, and more, Webex Suite delivers rich and innovative experiences for employees and customers, enabling them to seamlessly connect, collaborate, engage and get work done. Webex Suite is powered by the industry-leading Webex Platform that is secure, compliant, and easily managed with built-in pervasive intelligence, bringing AI innovations across the entire Webex portfolio. The entire Webex Suite can be managed via the single-pane-of-glass management tool, Webex Control Hub. Webex Suite is backed by Cisco’s industry-leading security and networking infrastructure that ensures the best quality video and audio communications. Webex Suite Workflows: Meetings: Drive more productive meetings with AI-powered experiences and high-quality audio and video. Messaging: Collaborate async with rich messaging, secure file sharing, and digital whiteboarding to keep work flowing between meetings. Calling: Stay connected with modern business phone system and flexible calling options. Webinar: Host high quality webinars and drive engagement with immersive content and interactive audience experiences. Events: Power virtual, in-person, and hybrid events with immersive multi-track agendas, ticketing, attendee networking, analytics, and more. Polling: Enable active participation in every meeting with quizzes, polling, and interactive Q&A. Whiteboarding: Unleash creativity with a digital whiteboarding solution for everyone, on any device. Video Messaging: Record, share ideas, engage, and facilitate real-time feedback with intuitive video messaging. **Average Rating:** 4.2/5.0 **Total Reviews:** 17,665 #### How Do G2 Users Rate Webex Suite? - **Has the product been a good partner in doing business?:** 8.7/10 (Category avg: 8.9/10) - **Presentations:** 9.1/10 (Category avg: 8.9/10) - **Participant Permissions:** 8.7/10 (Category avg: 8.8/10) - **Whiteboarding:** 8.8/10 (Category avg: 8.6/10) #### Who Is the Company Behind Webex Suite? - **Seller:** [Cisco](https://www.g2.com/sellers/cisco) - **Company Website:** www.cisco.com - **Year Founded:** 1984 - **HQ Location:** San Jose, CA - **Twitter:** @Cisco 720,366 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=476aeabc5a712d049453edd5c54ea0318890d9e60d93782e37fe028224df1cbd&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fcisco%2F&secure%5Burl_type%5D=linkedin_company_website) 95,545 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** Software Engineer, Senior Software Engineer - **Top Industries:** Information Technology and Services, Computer Software - **Company Size:** 50% Large, 31% Medium #### What Do G2 Reviewers Say About Webex Suite? _AI-generated summary from verified user reviews_ ##### Pros - Users appreciate the **ease of use** of Webex Suite, enjoying smooth communication and simple setup for seamless collaboration. - Users value the **seamless integration** of Webex Suite, enhancing organization and responsiveness across multiple tools. - Users value the **high reliability** of Webex Suite, benefiting from excellent audio and video quality consistently. - Users appreciate the **all-in-one nature** of Webex Suite, seamlessly integrating video conferencing, messaging, and essential tools. - Users commend the **excellent video quality** of Webex Suite, ensuring seamless and clear communication during meetings. ##### Cons - Users experience **slow loading** times and lag, affecting productivity and usability, especially on slower networks. - Users often experience **performance issues** with Webex Suite, including lag, freezes, and a complex setup process. - Users find Webex Suite to be **not user-friendly** , often struggling with its interface and overall complexity, especially when learning. - Users find the **lack of intuitiveness** in Webex Suite can lead to a challenging and complicated user experience. - Users find the **poor user experience** of Webex Suite challenging, with a complex setup and a cluttered interface. #### What Are Recent G2 Reviews of Webex Suite? **["Rock Solid and User-Friendly for Virtual Meetings"](https://www.g2.com/survey_responses/webex-suite-review-10780203)** **Rating:** 5.0/5.0 stars _— Ema B._ [Read full review](https://www.g2.com/survey_responses/webex-suite-review-10780203) **["Dependable All-in-One Collaboration with Webex Suite"](https://www.g2.com/survey_responses/webex-suite-review-13068771)** **Rating:** 4.0/5.0 stars _— Prathyusha B._ [Read full review](https://www.g2.com/survey_responses/webex-suite-review-13068771) #### What Are G2 Users Discussing About Webex Suite? - [How has the Webex App evolved to meet the demands of hybrid work environments and virtual collaboration?](https://www.g2.com/discussions/how-has-the-webex-app-evolved-to-meet-the-demands-of-hybrid-work-environments-and-virtual-collaboration) - 4 comments, 5 upvotes - [How has Webex Meetings catered to the evolving needs of global virtual teams and large-scale webinars?](https://www.g2.com/discussions/how-has-webex-meetings-catered-to-the-evolving-needs-of-global-virtual-teams-and-large-scale-webinars) - 3 comments, 5 upvotes - [What is Webex Meetings used for?](https://www.g2.com/discussions/what-is-webex-meetings-used-for) - 4 comments, 3 upvotes - [What is Webex App used for?](https://www.g2.com/discussions/what-is-webex-app-used-for) - 5 comments, 2 upvotes - [What is the Cisco Webex meetings desktop app?](https://www.g2.com/discussions/what-is-the-cisco-webex-meetings-desktop-app) - 2 comments, 1 upvote ### [Microsoft 365](https://www.g2.com/products/microsoft365/reviews) Launch and grow your business with Microsoft 365. Do more, faster, with intelligent tools to create, send, share, and store professional, branded documents with your customers and team - securely in the cloud. Microsoft 365 is a cloud-based suite of software tools designed to help you do more—with best-in-class communication, design, and data management apps, intelligent cloud services, and advanced security. Access your data from anywhere, collaborate with team members in real time, meet with people virtually, and use thousands of predesigned templates to better communicate with customers and manage your business - all with built-in security technology that safeguards your data and devices from anywhere. Get the latest Office apps, such as Microsoft Teams, Word, Excel, PowerPoint, Outlook, OneDrive, and more. **Average Rating:** 4.6/5.0 **Total Reviews:** 5,535 #### How Do G2 Users Rate Microsoft 365? - **Has the product been a good partner in doing business?:** 8.8/10 (Category avg: 8.9/10) - **Presentations:** 9.1/10 (Category avg: 8.9/10) - **Participant Permissions:** 9.0/10 (Category avg: 8.8/10) - **Whiteboarding:** 8.6/10 (Category avg: 8.6/10) #### Who Is the Company Behind Microsoft 365? - **Seller:** [Microsoft](https://www.g2.com/sellers/microsoft) - **Year Founded:** 1975 - **HQ Location:** Redmond, Washington - **Twitter:** @microsoft 13,091,739 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=9458f51bd6ded48ad432a804f19ad736469f007787569b63827154231c315630&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fmicrosoft%2F&secure%5Burl_type%5D=linkedin_company_website) 231,632 employees on LinkedIn® - **Ownership:** MSFT #### Who Uses This Product? - **Who Uses This:** Owner, Software Engineer - **Top Industries:** Information Technology and Services, Education Management - **Company Size:** 37% Medium, 35% Small #### What Do G2 Reviewers Say About Microsoft 365? _AI-generated summary from verified user reviews_ ##### Pros - Users appreciate the **ease of use** in Microsoft 365, enjoying seamless access to powerful tools on any device. - Users appreciate the **seamless team collaboration** in Microsoft 365, enhancing productivity and communication across all applications. - Users appreciate the **seamless integration with Microsoft apps** , enhancing accessibility and collaboration across their projects. - Users appreciate the **seamless integrations** of Microsoft 365, enhancing collaboration and accessibility across Microsoft apps. - Users appreciate the **seamless integration** of Microsoft 365, enhancing accessibility and collaboration across apps. ##### Cons - Users feel the **subscription cost is expensive** compared to free alternatives, limiting accessibility for some. - Users often face **missing features** and frustrating updates in Microsoft 365 that disrupt their workflow and experience. - Users find the **learning curve challenging** , especially for non-technical individuals navigating complex features and tools. - Users are frustrated by **limited features** in Microsoft 365, often requiring costly plans for full functionality. - Users feel that Microsoft 365 is **lacking features** for smaller teams, as some essential tools are only in higher-priced plans. #### What Are Recent G2 Reviews of Microsoft 365? **["Microsoft 365: A Comprehensive, Secure Collaboration Ecosystem Powered by Copilot"](https://www.g2.com/survey_responses/microsoft-365-review-13193350)** **Rating:** 5.0/5.0 stars _— Rene "Rocky" E._ [Read full review](https://www.g2.com/survey_responses/microsoft-365-review-13193350) **["Can’t Imagine My Workday Without It"](https://www.g2.com/survey_responses/microsoft-365-review-11355040)** **Rating:** 4.0/5.0 stars _— Chintan P._ [Read full review](https://www.g2.com/survey_responses/microsoft-365-review-11355040) #### What Are G2 Users Discussing About Microsoft 365? - [What are the uses of Microsoft software?](https://www.g2.com/discussions/what-are-the-uses-of-microsoft-software) - 2 comments, 1 upvote - [What kind of software is Microsoft Office?](https://www.g2.com/discussions/what-kind-of-software-is-microsoft-office) - 1 comment, 1 upvote - [What programs are in Microsoft Office suite?](https://www.g2.com/discussions/what-programs-are-in-microsoft-office-suite) - 1 comment - [What is Microsoft Office features?](https://www.g2.com/discussions/what-is-microsoft-office-features) - 2 comments ### [Amazon Chime](https://www.g2.com/products/amazon-chime/reviews) Amazon Chime is a communications service that lets you meet, chat, and place business calls inside and outside your organization, all using a single application. With Amazon Chime, you have the flexibility to choose the features that you need for online meetings, video conferencing, and business calling, and pay only when you use them. Amazon Chime Voice Connector is a service that carries your voice traffic over the internet and elastically scales to meet your capacity needs. This lets you save money by eliminating fixed telephone network costs and simplifies your voice network administration by transitioning it to the AWS Cloud. Choose how you communicate Amazon Chime lets you choose the communication options that are best suited for your business. You have the option to choose from meetings, chat, and business calling or use Voice Connector to direct your voice traffic over the internet. With Chime, you have the flexibility to choose the communication option that fits with your business needs, and the freedom to scale up or down as needed. Use one app for all your communication Amazon Chime lets you meet, chat, and place business phone calls with a single, secure application. You don’t need to switch between applications to collaborate and can instantly go from a chat to a call, share your screen, and even invite more people to join your meeting. When it’s time for your meeting, Amazon Chime will call you on all your devices to ensure you are never late and your meetings start on time. Pay only for what you use Amazon Chime offers pay-per-use pricing which lets you pay for features you use, on the days that you use them. With pay-per-use pricing there’s no upfront investment or long-term contracts. You can switch between Basic features that don’t include a charge, and Pro features that do include a charge. You can use the right features for your business without worrying about overspending. Online Meetings • Simplified join experience: Join with a simple tap, and avoid the need for lengthy passcodes, or choose “Running Late” to let everyone know they’re running behind schedule. • Join Meetings with Alexa: You can simply say “Alexa, start my meeting”, and Alexa gets your meeting started. Learn more about Alexa for Business • Amazon Chime call me: With Amazon Chime call me, you simply enter your phone number in the web application and answer the incoming call to join a meeting. • Dial-in: Amazon Chime offers dial-in numbers in over 70 countries and low per minute rates. • Personalized meeting links: Create and use personalized meeting URLs for your online meetings. • Record your meetings: Amazon Chime allows you to record your meetings. • Screen share: You can share your screen or present information, without requesting permission. You can also allow remote control of a screen share for richer collaboration. Video Conferencing • Conference room video systems: Amazon Chime supports most Session Initiation Protocol (SIP) and H.323 video conferencing systems, and meeting participants can join meetings by simply entering the meeting ID into the device console. • Video conferencing: You can use high-quality wideband audio and high-definition video conferencing for up to 16 people on your desktop, or 8 people on mobile devices. • High quality audio and HD video: Amazon Chime uses noise-cancelling wideband technology and High-definition video. Team Collaboration • Visual roster: The visual roster lets you see who has joined or declined the meeting, is running late, currently speaking, and lets you see where background noise is coming from so you mute that line. • Easy to schedule: Use your Outlook calendar, or add meet@chime.aws to your meeting invite. • Smart Presence: Amazon Chime uses smart presence to indicate your status, where green means you’re available, and red means you’re busy. You can also manually set your presence to indicate that you’re not available, or hide your presence status entirely. • Incoming Web Hooks: Developers can configure their applications to use incoming webhooks to post messages into Amazon Chime chat rooms as soon as application updates occur. Security • Built on AWS Cloud: Amazon Chime is an AWS service, which means you benefit from a data center and network architecture built to meet the requirements of the most security-sensitive organizations. In addition, Amazon Chime features security capabilities built directly into the service. • Encryption: Messages, voice, video, and content are encrypted using AES 256-bit encryption. • AWS CoudTrail Integration: You can log, continuously monitor, and record account activity related to actions taken in the Amazon Chime console, using AWS CloudTrail. • Single Sign On: Use Active Directory or SSO to authenticate and manage users. Users can use existing credentials to log in to Amazon Chime. **Average Rating:** 4.3/5.0 **Total Reviews:** 641 #### How Do G2 Users Rate Amazon Chime? - **Has the product been a good partner in doing business?:** 8.7/10 (Category avg: 8.9/10) - **Presentations:** 8.8/10 (Category avg: 8.9/10) - **Participant Permissions:** 8.4/10 (Category avg: 8.8/10) - **Whiteboarding:** 8.3/10 (Category avg: 8.6/10) #### Who Is the Company Behind Amazon Chime? - **Seller:** [Amazon Web Services (AWS)](https://www.g2.com/sellers/amazon-web-services-aws-3e93cc28-2e9b-4961-b258-c6ce0feec7dd) - **Year Founded:** 2006 - **HQ Location:** Seattle, WA - **Twitter:** @awscloud 2,232,483 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=072881eee28a2afe24f8d1bda9f20e3e146b9fb4b214f216411ce2ed6898b31e&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Famazon-web-services%2F&secure%5Burl_type%5D=linkedin_company_website) 147,094 employees on LinkedIn® - **Ownership:** NASDAQ: AMZN #### Who Uses This Product? - **Who Uses This:** Software Engineer, Student - **Top Industries:** Information Technology and Services, Computer Software - **Company Size:** 35% Large, 31% Small #### What Do G2 Reviewers Say About Amazon Chime? _AI-generated summary from verified user reviews_ ##### Pros - Users appreciate the **ease of use** of Amazon Chime, enjoying quick joins and seamless collaboration for professional conversations. - Users appreciate the **easy setup** of Amazon Chime, enabling quick access to meetings without hassle. - Users appreciate the **high-quality audio** of Amazon Chime, enhancing focus and providing a professional communication experience. - Users appreciate the **reliable audio and video quality** of Amazon Chime, enhancing focus and productivity in meetings. - Users appreciate the **high-quality video and audio** of Amazon Chime, enhancing professionalism in meetings and collaboration. ##### Cons - Users find the **user interface unremarkable** , lacking intuitiveness and customization, affecting usability and experience. - Users feel frustrated with the **limited features** of Amazon Chime, especially when compared to competitors like Zoom. - Users find the **missing features** of Amazon Chime frustrating, especially compared to more advanced platforms like Zoom or Teams. - Users often face **connectivity issues** with Amazon Chime, experiencing frequent disconnections and lag during calls. - Users find Amazon Chime's **limited integrations** frustrating, affecting usability and overall experience compared to competitors. #### What Are Recent G2 Reviews of Amazon Chime? **["Effortless One-Click Meetings with Crisp Audio, Noise Suppression, and Transcripts"](https://www.g2.com/survey_responses/amazon-chime-review-13139425)** **Rating:** 5.0/5.0 stars _— Praveen Prem Kumar S._ [Read full review](https://www.g2.com/survey_responses/amazon-chime-review-13139425) **["Frictionless Meeting Links and Smooth Calendar Integration"](https://www.g2.com/survey_responses/amazon-chime-review-12812753)** **Rating:** 4.5/5.0 stars _— Aditya K._ [Read full review](https://www.g2.com/survey_responses/amazon-chime-review-12812753) #### What Are G2 Users Discussing About Amazon Chime? - [What is Amazon Chime used for?](https://www.g2.com/discussions/what-is-amazon-chime-used-for) - 2 comments - [Who can use Amazon chime?](https://www.g2.com/discussions/amazon-chime-who-can-use-amazon-chime) - 2 comments - [Does chime work with Amazon?](https://www.g2.com/discussions/does-chime-work-with-amazon) - 2 comments - [What does Amazon chime do?](https://www.g2.com/discussions/what-does-amazon-chime-do) - 2 comments ### [RingEX](https://www.g2.com/products/ringex/reviews) WHAT IS RINGEX? RingEX is the all-in-one business communications platform that connects teams, customers, and conversations across voice, video, messaging, SMS, and AI agents all powered by AI. Designed for organizations that value productivity, customer satisfaction, and simplicity, RingEX brings together everything your business needs to collaborate and engage effectively from anywhere. ADVANCED AI WITH AIR, AVA, AND ACE RingEX transforms every interaction into a strategic advantage through three specialized AI agents. AI Receptionist (AIR) acts as an intelligent digital front desk, answering calls 24/7 in natural, multilingual conversations to answer FAQs, capture leads, schedule appointments, and route complex calls with full context. AI Virtual Assistant (AVA) acts as a proactive co-pilot for daily tasks, automatically capturing meeting summaries, generating follow-up actions, and drafting context-aware messages. AI Conversation Expert (ACE) serves as a flagship conversation intelligence platform, analyzing every interaction to provide coaching, automated call scoring, and deep sentiment analysis. By turning raw data into executive insights and syncing directly with your CRM, ACE helps leaders replicate winning behaviors and stay ahead of customer trends. NEW: CUSTOMER ENGAGEMENT BUNDLE Built for small and mid-sized customer-facing teams, the Customer Engagement Bundle helps businesses deliver faster, more connected customer support without the complexity of a full contact center. The bundle seamlessly blends voice and SMS support in one unified workspace. Key capabilities include a shared SMS inbox for team visibility, automated SMS opt-out compliance, and reply templates to maintain a consistent brand voice. It also features queue transparency with place-in-line updates and live reports for real-time visibility into agent performance and service quality. WHY RINGEX? Whether your team is connecting internally or engaging customers, RingEX delivers reliability, flexibility, and intelligence in one platform. Backed by enterprise-grade security, RingEX helps you stay connected and responsive at every moment that matters. RingEX customers gain smarter communication with AVA, revenue intelligence with ACE, and better customer experiences through the Customer Engagement Bundle. RingEX isn’t just a phone system. It is the intelligent core of your business that ensures every conversation—internal or external—is connected, analyzed, and impactful. **Average Rating:** 4.2/5.0 **Total Reviews:** 1,386 #### How Do G2 Users Rate RingEX? - **Has the product been a good partner in doing business?:** 8.3/10 (Category avg: 8.9/10) - **Presentations:** 9.0/10 (Category avg: 8.9/10) - **Participant Permissions:** 8.9/10 (Category avg: 8.8/10) - **Whiteboarding:** 8.7/10 (Category avg: 8.6/10) #### Who Is the Company Behind RingEX? - **Seller:** [RingCentral](https://www.g2.com/sellers/ringcentral) - **Company Website:** www.ringcentral.com - **Year Founded:** 1999 - **HQ Location:** Belmont, CA - **Twitter:** @RingCentral 61,963 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=c5feb596db1b6a55b89021e6c3d499a6bb38b1cce9bfb6bcc3e569df83d09956&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F60868%2F&secure%5Burl_type%5D=linkedin_company_website) 6,726 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** Owner, CEO - **Top Industries:** Computer Software, Information Technology and Services - **Company Size:** 57% Small, 34% Medium #### What Do G2 Reviewers Say About RingEX? _AI-generated summary from verified user reviews_ ##### Pros - Users love the **ease of use** of RingEX, finding it perfect for seamless communication and updates. - Users value the **helpful customer support** of RingEX, enhancing their overall experience and satisfaction. - Users value the **high-quality phone calls** from RingEX, enhancing communication in customer support with ease of use. - Users find the **exceptional reliability and support** of RingEX invaluable for seamless communication and collaboration. - Users commend the **reliability** of RingEX, ensuring consistent connections and high-quality communication experiences. ##### Cons - Users find the **customer support lacking** , often facing challenges and unnecessary complexities when seeking assistance. - Users find the **complex processes** frustrating, often needing support to navigate system administration and setup challenges. - Users find the **difficulties with customer service** occasionally complicate resolutions and frustrate the overall experience. - Users report frequent **call issues** with RingEX, including poor call tracking and frustratingly inadequate customer support. - Users find the **customer support challenging** , often requiring extra steps for known issues and complicated administration. #### What Are Recent G2 Reviews of RingEX? **["RingEX Became My Main Calling App for Group Work"](https://www.g2.com/survey_responses/ringex-review-13169167)** **Rating:** 5.0/5.0 stars _— Aashu J._ [Read full review](https://www.g2.com/survey_responses/ringex-review-13169167) **["Stable calls, solid messaging, and AI that actually helps after meetings"](https://www.g2.com/survey_responses/ringex-review-13097268)** **Rating:** 4.5/5.0 stars _— Omar S._ [Read full review](https://www.g2.com/survey_responses/ringex-review-13097268) #### What Are G2 Users Discussing About RingEX? - [What is RingCentral MVP used for?](https://www.g2.com/discussions/what-is-ringcentral-mvp-used-for) - [Is RingCentral good?](https://www.g2.com/discussions/is-ringcentral-good) - 2 comments - [What are the three RingCentral plans products?](https://www.g2.com/discussions/what-are-the-three-ringcentral-plans-products) - [What is RingCentral office?](https://www.g2.com/discussions/what-is-ringcentral-office) ### [GoTo Meeting](https://www.g2.com/products/goto-meeting/reviews) An industry leader in online video conferencing for companies around the world, GoTo Meeting now comes as part of GoTo Connect, the all-in-one communications software built for SMBs. The Meeting solution, available to buy standalone, is trusted by millions of people every day for real time virtual communication and collaboration. Get a fast, easy and reliable professional online meeting solution that enables customers to meet face to face, connect with colleagues through in-meeting chat or conference calling, and screenshare their presentations, all with the click of a button. Nothing can match the momentum of your team or business when it’s fueled by an award-winning collaboration solution, the Meeting solution from GoTo Connect pairs productivity with flexibility to let employees work effectively anytime, anywhere on any device. **Average Rating:** 4.2/5.0 **Total Reviews:** 16,582 #### How Do G2 Users Rate GoTo Meeting? - **Has the product been a good partner in doing business?:** 8.7/10 (Category avg: 8.9/10) - **Presentations:** 9.0/10 (Category avg: 8.9/10) - **Participant Permissions:** 8.7/10 (Category avg: 8.8/10) - **Whiteboarding:** 8.6/10 (Category avg: 8.6/10) #### Who Is the Company Behind GoTo Meeting? - **Seller:** [GoTo](https://www.g2.com/sellers/goto-e9cfa0d5-5de0-41fa-9bc6-a0e0ce54cb86) - **Year Founded:** 2003 - **HQ Location:** Boston, MA - **Twitter:** @goto 41,211 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=c36bce21331780a56ed18c4420c1c18d88af55b922dce06cdc8cff0c4ec83019&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F37788%2F&secure%5Burl_type%5D=linkedin_company_website) 994 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** Project Manager, Software Engineer - **Top Industries:** Information Technology and Services, Computer Software - **Company Size:** 41% Small, 39% Medium #### What Do G2 Reviewers Say About GoTo Meeting? _AI-generated summary from verified user reviews_ ##### Pros - Users appreciate the **ease of use** of GoTo Meeting, enabling seamless virtual meetings without installation hassles. - Users appreciate the **easy setup** of GoTo Meeting, enabling quick access for participants and hosts without complex installation. - Users highlight the **reliability** of GoTo Meeting, ensuring smooth and effective virtual meetings across various devices. - Users value the **simplicity and ease of use** of GoTo Meeting, making online meetings hassle-free and efficient. - Users find GoTo Meeting to be highly **intuitive** , enabling seamless participation and effortless setup for virtual conferences. ##### Cons - Users criticize the **poor quality** of GoTo Meeting features like whiteboarding and recording, impacting overall usability. - Users find the **user interface unintuitive** , often needing assistance and facing difficulties during meetings or webinars. - Users report **integration issues** with GoTo Meeting, lacking seamless connections to essential third-party tools and applications. - Users feel that GoTo Meeting has **limited features** , lacking advanced tools and integrations compared to competitors like Zoom. - Users often experience **connection issues** , leading to lag and dropped calls during important meetings. #### What Are Recent G2 Reviews of GoTo Meeting? **["Excellent Rewards, Nothing to Dislike"](https://www.g2.com/survey_responses/goto-meeting-review-11811982)** **Rating:** 5.0/5.0 stars _— Anish G._ [Read full review](https://www.g2.com/survey_responses/goto-meeting-review-11811982) **["Easy to Implement, Efficient Phone Service with Seamless iOS/Android Integration"](https://www.g2.com/survey_responses/goto-meeting-review-12798106)** **Rating:** 4.5/5.0 stars _— Francisco B._ [Read full review](https://www.g2.com/survey_responses/goto-meeting-review-12798106) #### What Are G2 Users Discussing About GoTo Meeting? - [What makes join.me a go-to choice for online meetings and team collaboration?](https://www.g2.com/discussions/what-makes-join-me-a-go-to-choice-for-online-meetings-and-team-collaboration) - 2 comments - [What unique features make GoTo Meeting stand out in comparison to other video conferencing tools?](https://www.g2.com/discussions/what-unique-features-make-goto-meeting-stand-out-in-comparison-to-other-video-conferencing-tools) - 2 comments - [How is join.me being used to enhance operational efficiency and user experience in its specific field?](https://www.g2.com/discussions/how-is-join-me-being-used-to-enhance-operational-efficiency-and-user-experience-in-its-specific-field) - 2 comments - [What is GoTo Meeting used for?](https://www.g2.com/discussions/what-is-goto-meeting-used-for) - 3 comments - [What is join.me used for?](https://www.g2.com/discussions/join-me-what-is-join-me-used-for) - 2 comments ### [Dialpad Connect](https://www.g2.com/products/dialpad-connect/reviews) Dialpad Connect is an AI-native business communications solution that brings calling, messaging, and meetings together in one app, with real-time AI insights built in to enhance every interaction. With Dialpad Connect, you can: - Call, message, and meet in a single app - Seamlessly switch between devices - Focus on the conversation with real-time call transcriptions, AI summaries, and action items **Average Rating:** 4.4/5.0 **Total Reviews:** 4,036 #### How Do G2 Users Rate Dialpad Connect? - **Has the product been a good partner in doing business?:** 8.9/10 (Category avg: 8.9/10) - **Presentations:** 8.8/10 (Category avg: 8.9/10) - **Participant Permissions:** 8.9/10 (Category avg: 8.8/10) - **Whiteboarding:** 8.9/10 (Category avg: 8.6/10) #### Who Is the Company Behind Dialpad Connect? - **Seller:** [Dialpad](https://www.g2.com/sellers/dialpad) - **Company Website:** Dialpad.com - **Year Founded:** 2011 - **HQ Location:** San Ramon, California - **Twitter:** @DialpadHQ 60 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=6b95ce4b1a611b8e2cb68586d5533162aa3ebba2fdf36c04185ac44e2a69906c&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F3967399%2F&secure%5Burl_type%5D=linkedin_company_website) 1,491 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** Owner, CEO - **Top Industries:** Information Technology and Services, Marketing and Advertising - **Company Size:** 56% Small, 32% Medium #### What Do G2 Reviewers Say About Dialpad Connect? _AI-generated summary from verified user reviews_ ##### Pros - Users appreciate the **ease of use** of Dialpad Connect, enjoying its intuitive interface and seamless functionality for communication. - Users appreciate the **call management features** of Dialpad Connect, enhancing guidance and streamlining communication effortlessly. - Users value the **helpful customer support** of Dialpad Connect, enhancing their remote work experience and call management. - Users value the **AI transcription and call recordings** of Dialpad Connect, enhancing workflow and communication efficiency. - Users appreciate the **user-friendly interface** of Dialpad Connect, enhancing communication and workflow with its seamless features. ##### Cons - Users often face **call issues** with Dialpad Connect, including problems with call forwarding and routing logging. - Users often face **connection issues** with Dialpad Connect, leading to frustration and impacting the overall communication experience. - Users report that Dialpad Connect lacks **essential integration and administrative control features** for effective call management. - Users report frequent **recording issues** with Dialpad Connect, impacting call quality and overall communication reliability. - Users report **call quality issues** including delays and inconsistencies that hinder effective communication and overall experience. #### What Are Recent G2 Reviews of Dialpad Connect? **["Very trustworthy and simple"](https://www.g2.com/survey_responses/dialpad-connect-review-4782824)** **Rating:** 5.0/5.0 stars _— Jason C._ [Read full review](https://www.g2.com/survey_responses/dialpad-connect-review-4782824) **["User-Friendly Transcripts and Easy Contact Management"](https://www.g2.com/survey_responses/dialpad-connect-review-13036710)** **Rating:** 5.0/5.0 stars _— Alina M._ [Read full review](https://www.g2.com/survey_responses/dialpad-connect-review-13036710) #### What Are G2 Users Discussing About Dialpad Connect? - [How does Dialpad Ai Voice's transcription feature enhance communication, and what are the best practices for using it?](https://www.g2.com/discussions/how-does-dialpad-ai-voice-s-transcription-feature-enhance-communication-and-what-are-the-best-practices-for-using-it) - [How does Dialpad Ai Meetings enhance virtual meeting experiences with AI-driven features?](https://www.g2.com/discussions/how-does-dialpad-ai-meetings-enhance-virtual-meeting-experiences-with-ai-driven-features) - 1 comment - [What is Dialpad Meetings (formerly UberConference) used for?](https://www.g2.com/discussions/what-is-dialpad-meetings-formerly-uberconference-used-for) - 1 comment - [What is Dialpad Talk used for?](https://www.g2.com/discussions/what-is-dialpad-talk-used-for) - [How much does Dialpad cost?](https://www.g2.com/discussions/dialpad-ai-voice-how-much-does-dialpad-cost) - 4 comments ### [JioMeet](https://www.g2.com/products/jiomeet/reviews) Enjoy seamless virtual connections with JioMeet - an Indian app bringing the world closer together! JioMeet is connecting us all with its video conferencing solutions! It is not just the seamless video calls but also the plethora of features it brings to its users that makes JioMeet a revolutionary platform for personal and professional calls! What's more, with JioMeet Enterprise, businesses across industries are empowered with additional features to connect, collaborate, and synergize efficiently! Working professionals can enjoy Enterprise-grade features and security to enhance their productivity in hybrid working models! JioMeet is bringing a wave of digital transformation in how we connect on personal and professional calls with its - ● New intuitive and interactive layout ● Multilingual support ● WhatsApp integration ● In-call Reactions ● Large meeting capabilities ● HD Audio and Video quality ● Record feature to save your memories and meetings ● Start, Plan, and Join meetings with ease ● App Integrations on WhatsApp, Microsoft Teams, and Microsoft Outlook ● Unlimited and uninterrupted calls for up to 24hrs ● Password-protected meetings ● Virtual Backgrounds to customize the user experience ● Whiteboard and screen-sharing capabilities. ● Audio Only Mode for patchy internet connections ● Multi-device login support for up to 5 devices ● Seamlessly switch from one device to another while on the call ● Active Speaker view layout ● Waiting rooms to enable the host with more control over meeting participants ● Create Groups and start calling/chatting with a single click ● Easy sign-up with Mobile Number/Email ID. We only support Indian mobile numbers. ● Availability on Android, Windows, iOS, Mac, SIP/H.323 systems **Average Rating:** 4.4/5.0 **Total Reviews:** 453 #### How Do G2 Users Rate JioMeet? - **Has the product been a good partner in doing business?:** 9.0/10 (Category avg: 8.9/10) - **Presentations:** 8.8/10 (Category avg: 8.9/10) - **Participant Permissions:** 8.2/10 (Category avg: 8.8/10) - **Whiteboarding:** 8.2/10 (Category avg: 8.6/10) #### Who Is the Company Behind JioMeet? - **Seller:** [JioSign](https://www.g2.com/sellers/jiosign) - **HQ Location:** Ghansoli, IN - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=8f1d5d935f4cef667445682c733c60695d978a2c1577b3b2a1df0062946fc68d&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fjiosign%2F&secure%5Burl_type%5D=linkedin_company_website) 1 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** Student, Software Engineer - **Top Industries:** Information Technology and Services, Computer Software - **Company Size:** 35% Small, 17% Medium #### What Do G2 Reviewers Say About JioMeet? _AI-generated summary from verified user reviews_ ##### Pros - Users find JioMeet to have a **user-friendly interface** , making video calls straightforward and enjoyable for all ages. - Users find JioMeet's **easy setup** impressive, facilitating quick access to seamless video conferencing without hassle. - Users praise JioMeet for its **high-definition video quality** , enhancing their virtual interactions with clarity and ease. - Users find JioMeet to be **highly reliable** , enjoying consistent connectivity and performance even on mobile data. - Users praise the **excellent audio quality** of JioMeet, ensuring smooth communication during video calls without interruptions. ##### Cons - Users find JioMeet's **limited features** lacking compared to other platforms, affecting collaboration and customization options. - Users find JioMeet's **missing features** like advanced collaboration tools a significant limitation compared to competitors. - Users face **audio lag and connectivity issues** on JioMeet, impacting the quality of their experience significantly. - Users complain about the **poor quality** of JioMeet, citing issues with video lag, audio sync, and basic interface. - Users find JioMeet's **basic interface** lacking compared to competitors, desiring more advanced features for enhanced interaction. #### What Are Recent G2 Reviews of JioMeet? **["A Cost-Effective, Enterprise-Grade Video Conferencing Solution"](https://www.g2.com/survey_responses/jiomeet-review-12984251)** **Rating:** 5.0/5.0 stars _— kaushal p._ [Read full review](https://www.g2.com/survey_responses/jiomeet-review-12984251) **["JioMeet makes product demos feel effortless"](https://www.g2.com/survey_responses/jiomeet-review-13070380)** **Rating:** 5.0/5.0 stars _— Miguel F._ [Read full review](https://www.g2.com/survey_responses/jiomeet-review-13070380) #### What Are G2 Users Discussing About JioMeet? - [What is JioMeet used for?](https://www.g2.com/discussions/what-is-jiomeet-used-for) - 11 comments, 8 upvotes ### [8x8 Work](https://www.g2.com/products/8x8-work/reviews) 8x8 Work – Business Phone System + VoIP, Video, and Messaging in One App 8x8 Work is a modern business phone system that unifies VoIP calling, video conferencing, and team messaging into one secure, reliable platform. Built for today’s hybrid workplace, 8x8 Work helps businesses streamline communication, boost productivity, and reduce IT complexity. It’s more than just a UCaaS solution — 8x8 Work is your entry point into The 8x8 Platform for CX, giving you the flexibility to scale from internal collaboration to full customer engagement with voice, video, chat, and APIs — all on one integrated platform. Top Reasons to Choose 8x8 Work All-in-One Cloud Communications: Replace separate phone, video, and messaging tools with a unified solution. Enterprise-Grade VoIP: Global voice coverage in 55+ countries, HD call quality, and a 99.999% uptime SLA. AI-Driven Meetings & Messaging: Host secure video meetings with smart summaries, live transcription, and integrated chat. Integrated Admin & Reporting: Centralized control panel for managing users, call routing, analytics, and permissions. Trusted Security & Compliance: SOC 2, ISO 27001, HIPAA-ready — secure by design, not by add-on. Scalable to Contact Center: Seamlessly expand to include 8x8’s contact center, CPaaS, and AI capabilities when you’re ready. Features That Drive Productivity Business Phone System: Cloud-based PBX with voicemail, auto-attendant, call queues, number porting, and business SMS/MMS. Video Conferencing: Run secure, high-quality video meetings with up to 500 participants — no downloads required. Team Messaging: Create chat rooms, share files, pin important messages, and collaborate in real time. Mobile + Desktop Access: Use one app across all devices — Windows, Mac, iOS, Android, and web. Built-In Analytics: Get real-time visibility into usage, call quality, and team performance with visual dashboards. 40+ Integrations: Connect easily with Salesforce, Microsoft Teams, Google Workspace, Zendesk, and more. AI Enhancements: Use smart transcription, in-meeting summaries, and keyword detection to work smarter. The Power Behind 8x8 Work With over 300 patents and decades of cloud communications leadership, 8x8 helps businesses simplify IT, enhance employee experience, and accelerate customer engagement. 8x8 Work is the trusted choice for companies looking to modernize communications and prepare for what’s next. **Average Rating:** 4.2/5.0 **Total Reviews:** 896 #### How Do G2 Users Rate 8x8 Work? - **Has the product been a good partner in doing business?:** 8.5/10 (Category avg: 8.9/10) - **Presentations:** 8.7/10 (Category avg: 8.9/10) - **Participant Permissions:** 8.5/10 (Category avg: 8.8/10) - **Whiteboarding:** 8.3/10 (Category avg: 8.6/10) #### Who Is the Company Behind 8x8 Work? - **Seller:** [8x8](https://www.g2.com/sellers/8x8-b9e3382c-67d1-49f2-8c30-310d1ee608a0) - **Company Website:** www.8x8.com - **Year Founded:** 1987 - **HQ Location:** San Jose, CA - **Twitter:** @8x8 11,056 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=0ad9a93cacd01ca25a8bf61de42bc3a51636c76960fa572fb09f3088a46570d2&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F8x8&secure%5Burl_type%5D=linkedin_company_website) 2,811 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** Owner, Office Manager - **Top Industries:** Information Technology and Services, Financial Services - **Company Size:** 54% Small, 35% Medium #### What Do G2 Reviewers Say About 8x8 Work? _AI-generated summary from verified user reviews_ ##### Pros - Users praise the **ease of use** of 8x8 Work, making daily communication efficient and straightforward. - Users value the **easy communication** capabilities of 8x8 Work, enabling seamless calls anywhere via integration with devices. - Users commend the **reliability** of 8x8 Work, noting minimal downtime and excellent overall service quality. - Users value the **quick and efficient customer support** , easily transitioning from chatbots to live representatives. - Users appreciate the **all-in-one communication platform** of 8x8 Work, simplifying remote collaboration and call management. ##### Cons - Users find the **slow response time of customer support** frustrating, affecting their overall experience and issue resolution. - Users often face **slow customer support** , leading to frustration when resolving issues and managing configurations. - Users experience **poor customer support** with slow responses, complicating issue resolution and impacting overall satisfaction. - Users find the **limited features** of 8x8 Work hinder effective CRM integration and advanced functionalities. - Users report **technical issues** including lag, login troubles, and cumbersome access to settings on 8x8 Work. #### What Are Recent G2 Reviews of 8x8 Work? **["Modern interface, easy configuration, and fast chat support"](https://www.g2.com/survey_responses/8x8-work-review-12980303)** **Rating:** 4.5/5.0 stars _— Leon K._ [Read full review](https://www.g2.com/survey_responses/8x8-work-review-12980303) **["Feature-Rich Phone System with Great Ring Groups & Analytics"](https://www.g2.com/survey_responses/8x8-work-review-13060988)** **Rating:** 5.0/5.0 stars _— Joseph A._ [Read full review](https://www.g2.com/survey_responses/8x8-work-review-13060988) #### What Are G2 Users Discussing About 8x8 Work? - [What is 8x8 X Series used for?](https://www.g2.com/discussions/what-is-8x8-x-series-used-for) - [Is 8x8 video conferencing secure?](https://www.g2.com/discussions/is-8x8-video-conferencing-secure) - 3 comments - [Why is 8x8 called 8x8?](https://www.g2.com/discussions/why-is-8x8-called-8x8) - [How do I set up an 8x8 conference call?](https://www.g2.com/discussions/how-do-i-set-up-an-8x8-conference-call) - 1 comment, 1 upvote - [Is 8x8 a good phone system?](https://www.g2.com/discussions/is-8x8-a-good-phone-system) - 2 comments ### [Adobe Connect](https://www.g2.com/products/adobe-connect/reviews) Adobe Connect empowers you with the true potential of virtual technology to craft unforgettable stories. Utilize its adaptable platform to create and present exceptional virtual experiences for diverse audiences. Elevate your training sessions, webinars, and meetings, making them extraordinary while ensuring secure outreach beyond the ordinary. Create Genuine Connections: Redefine audience engagement by crafting immersive virtual experiences using robust storyboarding and engagement design tools. Global Outreach: Harness the genuine power of virtual communication to connect with audiences from various backgrounds and abilities worldwide. All-in-One Solution: Your search ends here. A unified platform to plan, execute, and monitor your events. We've got all your event workflows covered. **Average Rating:** 4.0/5.0 **Total Reviews:** 918 #### How Do G2 Users Rate Adobe Connect? - **Has the product been a good partner in doing business?:** 7.8/10 (Category avg: 8.9/10) - **Presentations:** 8.9/10 (Category avg: 8.9/10) - **Participant Permissions:** 8.6/10 (Category avg: 8.8/10) - **Whiteboarding:** 8.3/10 (Category avg: 8.6/10) #### Who Is the Company Behind Adobe Connect? - **Seller:** [Adobe](https://www.g2.com/sellers/adobe) - **Year Founded:** 1982 - **HQ Location:** San Jose, CA - **Twitter:** @Adobe 956,842 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=4bd838466d461c6fe81e09c861e82adaaf56d5a567f856b855f9808677f90560&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F1480%2F&secure%5Burl_type%5D=linkedin_company_website) 42,087 employees on LinkedIn® - **Ownership:** NASDAQ:ADBE #### Who Uses This Product? - **Who Uses This:** Teacher, Instructor - **Top Industries:** Higher Education, Primary/Secondary Education - **Company Size:** 37% Medium, 33% Large #### What Do G2 Reviewers Say About Adobe Connect? _AI-generated summary from verified user reviews_ ##### Pros - Users appreciate the **ease of use** of Adobe Connect, facilitating efficient communication and project management seamlessly. - Users value the **rich features** of Adobe Connect, enhancing collaboration and efficiency in presentations and meetings. - Users appreciate the **high video quality** of Adobe Connect, enhancing collaboration and virtual meeting experiences significantly. - Users appreciate the **efficiency** of Adobe Connect, finding it ideal for effective collaboration and project presentation. - Users value the **high security** of Adobe Connect, ensuring confidentiality and safe collaboration in virtual environments. ##### Cons - Users find Adobe Connect to be **expensive** , especially for smaller organizations needing affordable meeting solutions. - Users find the **mobile app issues** frustrating, noting poor performance and limited functionality compared to desktop options. - Users dislike the **restrictive admin controls** that limit participant access and complicate their webinar experience. - Users experience **admin control issues** , such as limited access and inconsistent audio/video quality during webinars. - Users experience **application instability** on mobile devices and older laptops, hindering their overall user experience. #### What Are Recent G2 Reviews of Adobe Connect? **["Adobe Connect, a platform that helps you advance your projects and work goals."](https://www.g2.com/survey_responses/adobe-connect-review-11711543)** **Rating:** 5.0/5.0 stars _— Daniel K._ [Read full review](https://www.g2.com/survey_responses/adobe-connect-review-11711543) **["Share your stories and work projects using Adobe Connect's virtual communication features."](https://www.g2.com/survey_responses/adobe-connect-review-12717016)** **Rating:** 5.0/5.0 stars _— Amir S._ [Read full review](https://www.g2.com/survey_responses/adobe-connect-review-12717016) #### What Are G2 Users Discussing About Adobe Connect? - [What is Adobe Connect used for?](https://www.g2.com/discussions/what-is-adobe-connect-used-for) - 1 comment - [What is step away in Adobe Connect?](https://www.g2.com/discussions/what-is-step-away-in-adobe-connect) - 1 comment - [How do I use Adobe Connect?](https://www.g2.com/discussions/how-do-i-use-adobe-connect) - [Is Adobe Connect free?](https://www.g2.com/discussions/is-adobe-connect-free) - 1 comment - [What can Adobe Connect do?](https://www.g2.com/discussions/what-can-adobe-connect-do) - 1 comment ### [Pexip](https://www.g2.com/pt/products/pexip/reviews) A Pexip permite que qualquer sala participe de qualquer reunião através de interoperabilidade universal. Trabalhamos com os principais provedores e fabricantes de dispositivos, como Microsoft, Google, Zoom e Poly, para oferecer uma experiência de colaboração perfeita e segura, construída com tecnologia confiável e certificada. Casos de uso populares de interoperabilidade que a Pexip resolve: - Hardware do Google Meet para Reuniões do Teams - Salas Zoom para Reuniões do Teams - Salas do Teams para reuniões do Zoom e Webex - Dispositivos SIP da Cisco e Poly para Teams, Zoom, Webex e Google Meet O que diferencia a Pexip? As soluções de videoconferência da Pexip são projetadas para abordar alguns dos desafios de comunicação mais complexos, priorizando segurança, interoperabilidade e escalabilidade. As Reuniões Seguras da Pexip garantem que conversas de vídeo e dados sensíveis estejam protegidos, oferecendo controle de acesso avançado e conformidade com as regulamentações relevantes. O Pexip Connect quebra barreiras de plataforma, permitindo que os usuários colaborem de forma eficiente em diferentes soluções e sistemas. **Average Rating:** 4.4/5.0 **Total Reviews:** 92 #### How Do G2 Users Rate Pexip? - **the product tem sido um bom parceiro comercial?:** 9.0/10 (Category avg: 8.9/10) - **Apresentações:** 8.5/10 (Category avg: 8.9/10) - **Permissões de Participante:** 8.4/10 (Category avg: 8.8/10) - **Quadro de comunicações:** 8.3/10 (Category avg: 8.6/10) #### Who Is the Company Behind Pexip? - **Vendedor:** [Pexip](https://www.g2.com/pt/sellers/pexip) - **Website da Empresa:** www.pexip.com - **Ano de Fundação:** 2012 - **Localização da Sede:** Oslo, Norway - **Twitter:** @pexip 4,124 seguidores no Twitter - **Página do LinkedIn®:** [www.linkedin.com](https://www.g2.com/pt/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=5d819a3ca8570c682410d8aea641a74850e4abc5f0a8540d50855815340677ef&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F2914650%2F&secure%5Burl_type%5D=linkedin_company_website) 321 funcionários no LinkedIn® #### Who Uses This Product? - **Top Industries:** Tecnologia da Informação e Serviços, Software de Computador - **Company Size:** 42% Medium, 37% Small #### What Do G2 Reviewers Say About Pexip? _AI-generated summary from verified user reviews_ ##### Pros - Os usuários valorizam a **confiabilidade** do Pexip para reuniões de vídeo seguras e de alta qualidade em várias plataformas sem problemas. - Os usuários apreciam a **usabilidade direta** do Pexip, permitindo reuniões sem complicações técnicas. - Os usuários valorizam o Pexip por sua **segurança robusta** , garantindo reuniões de vídeo seguras e confiáveis em várias plataformas. - Os usuários elogiam a **configuração fácil** do Pexip, achando a instalação inicial simples e sem complicações. - Os usuários elogiam o Pexip por sua **integração perfeita entre plataformas** , aprimorando a colaboração por meio de reuniões de vídeo confiáveis e seguras. ##### Cons - Os usuários acham a **interface do usuário menos intuitiva** , tornando a configuração inicial e a navegação desafiadoras para iniciantes. - Os usuários enfrentam uma **curva de aprendizado acentuada** durante a configuração inicial, exigindo habilidades técnicas avançadas e navegação extensa na documentação. - Os usuários encontram **opções limitadas de personalização** no Pexip, levando a uma experiência menos personalizada e potencialmente frustrante. - Os usuários acham que o **suporte ao cliente** da Pexip carece de capacidade de resposta, especialmente durante os horários de pico, afetando a resolução de problemas. - Os usuários encontram **limitações de edição** com o Pexip, citando personalização restritiva e desafios de acessibilidade que dificultam a usabilidade. #### What Are Recent G2 Reviews of Pexip? **["Integração perfeita do Pexip com o Google Meet para nossas salas de reunião"](https://www.g2.com/pt/survey_responses/pexip-review-13191593)** **Rating:** 5.0/5.0 stars _— Mark C._ [Read full review](https://www.g2.com/pt/survey_responses/pexip-review-13191593) **["Configuração Pexip sem interrupções e desempenho sólido para salas de reunião com hardware do Google Meet"](https://www.g2.com/pt/survey_responses/pexip-review-13192808)** **Rating:** 5.0/5.0 stars _— Dean M._ [Read full review](https://www.g2.com/pt/survey_responses/pexip-review-13192808) #### What Are G2 Users Discussing About Pexip? - [Para que é usado o Pexip Engage?](https://www.g2.com/pt/discussions/what-is-pexip-engage-used-for) - 1 comment - [Você tem que pagar pelo Pexip?](https://www.g2.com/pt/discussions/do-you-have-to-pay-for-pexip) - 1 comment - [O Pexip é bom?](https://www.g2.com/pt/discussions/is-pexip-any-good) - 3 comments, 1 upvote - [Can you change background in Pexip?](https://www.g2.com/pt/discussions/can-you-change-background-in-pexip) - 2 comments - [Para que é usado o Pexip?](https://www.g2.com/pt/discussions/what-is-pexip-used-for) - 2 comments ### [Lifesize](https://www.g2.com/pt/products/lifesize/reviews) Por mais de uma década, a Lifesize tem estado na vanguarda da videoconferência, oferecendo tecnologia de alta qualidade projetada para unir as pessoas. Nossas soluções de conferência em nuvem oferecem facilidade de uso incomparável e qualidade superior para cada caso de uso de conferência de áudio, web e vídeo. Combinamos uma experiência de conferência em nuvem integrada e de melhor qualidade com sistemas de sala de reunião prontos para a nuvem e premiados, para que você possa se conectar com qualquer pessoa, em qualquer lugar e de qualquer dispositivo. É uma experiência de reunião como nenhuma outra. **Average Rating:** 4.6/5.0 **Total Reviews:** 466 #### How Do G2 Users Rate Lifesize? - **the product tem sido um bom parceiro comercial?:** 9.4/10 (Category avg: 8.9/10) - **Apresentações:** 9.4/10 (Category avg: 8.9/10) - **Permissões de Participante:** 9.1/10 (Category avg: 8.8/10) - **Quadro de comunicações:** 8.9/10 (Category avg: 8.6/10) #### Who Is the Company Behind Lifesize? - **Vendedor:** [Enghouse Systems](https://www.g2.com/pt/sellers/enghouse-systems) - **Ano de Fundação:** 1984 - **Localização da Sede:** Markham - **Twitter:** @EnghouseInterac 2,418 seguidores no Twitter - **Página do LinkedIn®:** [www.linkedin.com](https://www.g2.com/pt/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=f817d6a24efc2045479268e47e7124e25f84a6d65472505e9f62f8381960db96&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fenghouse%2F&secure%5Burl_type%5D=linkedin_company_website) 1,294 funcionários no LinkedIn® - **Propriedade:** ENGH (TSE) #### Who Uses This Product? - **Who Uses This:** Engenheiro de Software, Gerente de TI - **Top Industries:** Tecnologia da Informação e Serviços, Marketing e Publicidade - **Company Size:** 53% Medium, 24% Large #### What Do G2 Reviewers Say About Lifesize? _AI-generated summary from verified user reviews_ ##### Pros - Os usuários valorizam a **configuração fácil** do Lifesize, facilitando inícios rápidos para videoconferências produtivas e reuniões de equipe. - Os usuários valorizam a **facilidade de uso** do Lifesize, desfrutando de uma experiência sem interrupções que melhora a eficiência das reuniões e a comunicação. - Os usuários apreciam a **qualidade de vídeo e áudio cristalina** do Lifesize, aumentando o profissionalismo de suas reuniões. - Os usuários elogiam o Lifesize por sua **qualidade de áudio cristalina** , melhorando a naturalidade e o profissionalismo das reuniões. - Os usuários valorizam o **vídeo e áudio de alta qualidade** do Lifesize, melhorando a clareza e o engajamento durante reuniões e palestras. ##### Cons - Os usuários relatam **problemas de conectividade** com o Lifesize, afetando a qualidade do vídeo e a experiência geral da reunião, especialmente em dispositivos móveis. - Os usuários observam problemas significativos de **integração** com o Lifesize, afetando a usabilidade geral e a experiência em todos os dispositivos. - Os usuários observam uma **falta de recursos essenciais** no Lifesize, impactando a usabilidade e a experiência geral de colaboração. - Os usuários experimentam **falhas** como problemas de sincronização, bugs e recursos limitados, diminuindo a eficácia do Lifesize. - Os usuários frequentemente enfrentam **problemas de áudio** , incluindo problemas de sincronização e bugs que dificultam a comunicação eficaz durante as chamadas. #### What Are Recent G2 Reviews of Lifesize? **["Lifesize Oferece Vídeo em Tamanho Real com Contato Visual Natural e Áudio Espacial"](https://www.g2.com/pt/survey_responses/lifesize-review-12312599)** **Rating:** 4.5/5.0 stars _— balaji s._ [Read full review](https://www.g2.com/pt/survey_responses/lifesize-review-12312599) **["Seguro e Confiável, Perfeito para Reuniões de Alta Importância"](https://www.g2.com/pt/survey_responses/lifesize-review-12274556)** **Rating:** 5.0/5.0 stars _— robiu i._ [Read full review](https://www.g2.com/pt/survey_responses/lifesize-review-12274556) #### What Are G2 Users Discussing About Lifesize? - [Para que serve o Lifesize?](https://www.g2.com/pt/discussions/what-is-lifesize-used-for) - [What is Lifesize video conferencing?](https://www.g2.com/pt/discussions/what-is-lifesize-video-conferencing) - 2 comments - [O Lifesize é seguro?](https://www.g2.com/pt/discussions/is-lifesize-safe) - 3 comments, 1 upvote - [O Lifesize é gratuito para usar?](https://www.g2.com/pt/discussions/is-lifesize-free-to-use) - 3 comments - [O que é o aplicativo Lifesize?](https://www.g2.com/pt/discussions/what-is-lifesize-application) - 2 comments ### [Livestorm](https://www.g2.com/products/livestorm/reviews) Livestorm is where marketing teams run webinars: Powerful, secure, and built for events that drive pipeline. With Livestorm, unblock traditional online events silos by owning every steps of the journey, without relying on any external help. Get access to email templates and sequences, customizable registration pages, email delivery tracking, website widgets, built-in social sharing, instant transcript and content repurposing and much more. Forget boring webinars with little interaction. With Livestorm, you can choose from a host of features to engage participants: launch polls, answer questions, send emojis, share files, and much more. Finally, take data-driven decisions thanks to Livestorm's integrated dashboard to track registrations, attendance, and participant engagement. Integrate Livestorm with Salesforce, HubSpot, or any CRM to leverage the data from any event. Livestorm is built with ease of use in mind. We serve companies of all sizes, from startups to Fortune 500s. Respected brands like Shopify, Revolut, Zapier, and ElevenLabs trust Livestorm to organize webinars that drive engagement and real results. Livestorm is built for scaling and large companies and particularly loved by marketers in the Finance, Healthcare, and Software industries. Livestorm is available in 24 languages, connecting users all over the world. **Average Rating:** 4.4/5.0 **Total Reviews:** 1,651 #### How Do G2 Users Rate Livestorm? - **Has the product been a good partner in doing business?:** 8.8/10 (Category avg: 8.9/10) - **Presentations:** 8.9/10 (Category avg: 8.9/10) - **Participant Permissions:** 8.8/10 (Category avg: 8.8/10) - **Whiteboarding:** 8.6/10 (Category avg: 8.6/10) #### Who Is the Company Behind Livestorm? - **Seller:** [Livestorm](https://www.g2.com/sellers/livestorm) - **Year Founded:** 2016 - **HQ Location:** Paris - **Twitter:** @livestormapp 4,539 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=9c9fe2f86b6f8d3e2cb7dde923119e01ba3263a5d7397d4f16cba6531c8d4554&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F10625816%2F&secure%5Burl_type%5D=linkedin_company_website) 104 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** Marketing Manager, Customer Success Manager - **Top Industries:** Computer Software, Information Technology and Services - **Company Size:** 48% Medium, 45% Small #### What Do G2 Reviewers Say About Livestorm? _AI-generated summary from verified user reviews_ ##### Pros - Users value the **ease of use** with Livestorm, facilitating smooth and professional online meetings and webinars. - Users commend Livestorm for its **intuitive interface** , enabling effortless navigation and seamless engagement during webinars. - Users appreciate the **easy setup** of Livestorm, finding it smooth and straightforward for seamless online events. - Users appreciate the **seamless interactivity** of Livestorm for online meetings and webinars, enhancing engagement and functionality. - Users praise Livestorm for its **reliability** , ensuring smooth, interactive online meetings and seamless participant engagement. ##### Cons - Users find **customization options limited** in Livestorm, especially regarding branding and landing pages without higher-tier plans. - Users feel that Livestorm's **pricing is steep** for small teams, making it less accessible for frequent webinar hosts. - Users find Livestorm has **limited features** , particularly in customization, analytics, and flexible pricing for small teams. - Users feel the **branding options are limited** with Livestorm, restricting customization for smaller teams without upgrades. - Users are frustrated by the **missing features** in Livestorm, particularly with layout restrictions and basic form logic. #### What Are Recent G2 Reviews of Livestorm? **["Livestorm Makes Professional, Reliable Webinars Easy—With Powerful Automation and AI Insights"](https://www.g2.com/survey_responses/livestorm-review-13189947)** **Rating:** 4.5/5.0 stars _— Muhammed A._ [Read full review](https://www.g2.com/survey_responses/livestorm-review-13189947) **["Livestorm made our webinars more structured, but still has a few rough edges"](https://www.g2.com/survey_responses/livestorm-review-12764411)** **Rating:** 5.0/5.0 stars _— Alex K._ [Read full review](https://www.g2.com/survey_responses/livestorm-review-12764411) #### What Are G2 Users Discussing About Livestorm? - [What is Livestorm used for?](https://www.g2.com/discussions/what-is-livestorm-used-for) - 3 comments, 1 upvote - ‹ Prev‹ Prev - 1 - [2](/categories/video-conferencing/enterprise?open_modal_url=%2Fproducts%2Fmicrosoft365%2Fwishlists%3Fhost_path%3D%252Fcategories%252Fvideo-conferencing%252Fenterprise%26source%3Dcategory&order=g2_score&page=2#product-list) - [3](/categories/video-conferencing/enterprise?open_modal_url=%2Fproducts%2Fmicrosoft365%2Fwishlists%3Fhost_path%3D%252Fcategories%252Fvideo-conferencing%252Fenterprise%26source%3Dcategory&order=g2_score&page=3#product-list) - [4](/categories/video-conferencing/enterprise?open_modal_url=%2Fproducts%2Fmicrosoft365%2Fwishlists%3Fhost_path%3D%252Fcategories%252Fvideo-conferencing%252Fenterprise%26source%3Dcategory&order=g2_score&page=4#product-list) - [Next ›Next ›](/categories/video-conferencing/enterprise?open_modal_url=%2Fproducts%2Fmicrosoft365%2Fwishlists%3Fhost_path%3D%252Fcategories%252Fvideo-conferencing%252Fenterprise%26source%3Dcategory&order=g2_score&page=2#product-list) Spotlight Categories [Accounts Receivable Software](https://www.g2.com/categories/accounts-receivable) [Contract Management Software](https://www.g2.com/categories/contract-management) [Communication Platform as a Service (cPaaS) Platforms](https://www.g2.com/categories/communication-platform-as-a-service) [Lead Intelligence Software](https://www.g2.com/categories/lead-intelligence) [Demo Automation Software](https://www.g2.com/categories/demo-automation) Similar Categories - [Team Collaboration](/categories/team-collaboration) - [Other Collaboration](/categories/other-collaboration) - [Agentic AI Browser](/categories/agentic-ai-browser) - [AI Meeting Assistants](/categories/ai-meeting-assistants) - [AI Presentation Tools](/categories/ai-presentation-tools) - [Audio Conferencing](/categories/audio-conferencing) - [Board Management](/categories/board-management) - [Bookmark Manager](/categories/bookmark-manager) - [Browser](/categories/browsers) - [Business Scheduling](/categories/business-scheduling) - [Calendar](/categories/calendar-software) - [Cloud PBX Platforms](/categories/cloud-pbx-platforms) - [Collaborative Research Writing Tools](/categories/collaborative-research-writing-tools) - [Decision-Making](/categories/decision-making) - [Digital Adoption Platform](/categories/digital-adoption-platform) [Browse Video Conferencing Themes](/categories/video-conferencing/themes) ![Neeraja Prakash](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Neeraja Prakash") NP Researched and written by [Neeraja Prakash](https://research.g2.com/insights/author/neeraja-prakash) Updated Products classified in the overall Video Conferencing category are similar in many regards and help companies of all sizes solve their business problems. However, enterprise business features, pricing, setup, and installation differ from businesses of other sizes, which is why we match buyers to the right Enterprise Business Video Conferencing to fit their needs. Compare product ratings based on reviews from enterprise users or connect with one of G2's buying advisors to find the right solutions within the Enterprise Business Video Conferencing category. In addition to qualifying for inclusion in the Video Conferencing Software category, to qualify for inclusion in the Enterprise Business Video Conferencing Software category, a product must have at least 10 reviews left by a reviewer from an enterprise business. Top Tools at a Glance | | Integrated collaboration workspace | User Review "Google Workspace Provides Seamless Collaboration Across Email, Drive, and Meetings." | | | Enterprise chat and meetings | User Review "The ultimate all-in-one hub for team collaboration and file sharing." | | | Structured enterprise meetings | User Review "Dependable All-in-One Collaboration with Webex Suite" | | | Easy video meetings with recording | User Review "Zoom Makes Live Learning Personal and Interactive" | | | Simple video calls | User Review "A Cost-Effective, Enterprise-Grade Video Conferencing Solution" | | | Productivity suite with meeting access | User Review "Microsoft 365: A Comprehensive, Secure Collaboration Ecosystem Powered by Copilot" | | | Simple remote meeting access | User Review "Easy to Implement, Efficient Phone Service with Seamless iOS/Android Integration" | | | AWS-aligned meeting communication | User Review "Frictionless Meeting Links and Smooth Calendar Integration" | | | Webinars and online meetings | User Review "Sharing my screen saves me from a lot of back-and-forth" | * * * Show More * * * ## How Do You Choose the Right Video Conferencing Software? ### What You Should Know About Video Conferencing Software ### What is Video Conferencing Software? Video conferencing software enables online communication for audio meetings, video meetings, and seminars, with built-in features such as chat, screen sharing, and recording. This software can be an incredibly flexible tool in a business’s software ecosystem. Video conferencing solutions eliminate the need for in-person attendance, adding convenience to daily schedules for all involved, improving client relationships, and ensuring open and consistent communication between teams. These solutions can be used for internal check-ins, conference calls, external meetings, and presentations. Many video conferencing tools also offer additional functionality outside of video conferencing itself, providing file sharing and instant communication features that support collaboration within teams. Some video conferencing systems offer integrations with [marketing automation software](https://www.g2.com/categories/marketing-automation) and [CRM software](https://www.g2.com/categories/crm) to sync critical business data into relevant conferences and allow for streamlined follow-up communications and updates to contact accounts. Outside of the straightforward video calling capability, many video conferencing products come with extensive feature sets that support collaboration and communication on several fronts. This can include the option for simple audio calling without video, whiteboarding and screen sharing, and call recording tools. Understanding which of these features the business might need outside of video conferencing is key to finding the best product. ### What are the Common Features of Video Conferencing Software? The following are some core features within video conferencing software that enable users to communicate and collaborate in real time: **Video calling:** Apart from face-to-face meetings, high-quality video calls are the next best thing for one-on-ones or team meetings. Video calling not only enhances collaboration but helps teams feel more connected when they are unable to meet in person. **Audio calling** : Many video conferencing tools will offer the option to attend a video conference via audio only by joining via a dial-in number. These calls are akin to a typical phone call or phone system, and utilize VoIP software. Similarly, most products will give participants the option to join a conference call with either audio only or video and audio. **Recording:** Products with this feature will allow users to record a video or audio conference call so it can be reviewed later. Some products will even host the recorded video within the platform with the option to download it to share either within or outside of the organization. **Screen sharing:** This feature allows participants to share their screens alongside, or instead of, a webcam feed. [Screen sharing software](https://www.g2.com/categories/screen-sharing) is a great collaborative tool, especially for remote or hybrid teams that participate in frequent online meetings.  **Document sharing:** Document sharing features will occasionally be built inside of a text chat function, but this is not a hard-and-fast rule. Some video conferencing software will offer straightforward document sharing without a text chat. **Scheduling:** The ability to schedule meetings in-app comes with some video conferencing tools. Others will integrate with external scheduling or [calendar software](https://www.g2.com/categories/calendar). **Text chat:** Some video conferencing tools provide a live text chat for participants to use alongside or instead of audio. These text chats can be recorded and referred to later. Some video conferencing products will allow for peer-to-peer or peer-to-group instant messaging outside of video meetings as well. **Presentations:** While some video conferencing tools will allow for presentation hosting via integration with external [presentation software](https://www.g2.com/categories/presentation), others will allow users to build and present slideshows within the application. **Subtitles and closed captions:** Some video conferencing products offer subtitles and closed captions, which is not only inclusive but allows global teams to reduce friction around language barriers or cultural differences. In some cases, live transcription may be available as well. However, the supported languages may differ from one product to another. **Other Features of Video Conferencing Software:** [Hand Raising](https://www.g2.com/categories/video-conferencing/f/hand-raising), [Presentations](https://www.g2.com/categories/video-conferencing/f/presentations), [Whiteboarding](https://www.g2.com/categories/video-conferencing/f/whiteboarding) ### What are the Benefits of Video Conferencing Software? **Save costs:** Video conferencing software can be a financially beneficial tool as it can save users the costs associated with long distance and international calls. For businesses, this means no hiccups in communication for remote employees, potential prospects, or outside stakeholders, regardless of travel capability. Video conferencing software can also reduce travel costs by allowing employees to attend meetings from the comfort of their office. This can be especially useful for small businesses looking to grow without exorbitant travel costs. Another financial benefit of some video conferencing platforms is the ability to utilize this software in replacement of traditional [webinar software](https://www.g2.com/categories/webinar). If a company needs to host a webinar or virtual event but doesn’t necessarily need all of the bells and whistles of a traditional webinar tool, using video conferencing software can result in substantial savings. Furthermore, savings can increase significantly if a company can get by on a free plan vs paid plan as many video conferencing tools offer free plans (with limitations, of course). **Maximize time and resources:** By utilizing video conferencing software, colleagues can easily meet for a quick one-on-one or hold a last-minute virtual meeting. Others can boost team collaboration by screen sharing, file sharing, and using collaborative whiteboards—all without leaving their desks or having to book meeting rooms unnecessarily. This can save time and free up conference rooms for those who need them.  **Empower remote and hybrid teams:** In addition to enhancing collaboration, video conferencing enables teams to work together while working remotely. Employees are no longer required to work from the same office building or even the same state, or country, for that matter. In a post-pandemic world that is shifting to remote and hybrid teams, video conferencing tools are critical for connection and collaboration. Additionally, these tools allow companies to pursue prospects outside of a specific location, which can boost talent acquisition. ### Who Uses Video Conferencing Software? **Most businesses:** A variety of businesses and industries, regardless of size, can benefit from video conferencing tools. Client-facing businesses, such as consulting and advisory firms, legal firms, and other services providers, can leverage these tools as a means to reduce unnecessary travel and work with clients near and far. Video conferencing software is also used by growing businesses to expand their prospects and check in with employees, regardless of location. Even mid-market and enterprise-level businesses use video conferencing in their daily operations to connect with stakeholders and prospects.   **Freelancers:** Many free video conferencing options are available as well, making them an appealing tool for small businesses, freelancers, and other self-employed individuals. Free versions of video conferencing offerings usually provide less extensive functionality and limit the number of participants, making these plans more suitable for single users or small teams. **Schools:** Video conferencing tools are sometimes built into [online learning platforms](https://www.g2.com/categories/online-learning-platform) or [learning management systems](https://www.g2.com/categories/learning-management-system-lms) as a medium to connect teachers with their students. These offerings are more specialized to the online learning environment, often providing additional collaboration tools such as file sharing, polling, and whiteboarding capability to effectively simulate a physical learning space. ### Challenges with Video Conferencing Software  Video conferencing solutions can come with their own set of challenges, including:  **Call quality:** One of the most common issues with video conferencing software is call quality. While the software itself can be robust, the quality of the video or audio itself is highly dependent on the internet speed of the users involved. It’s critical to ensure that users have access to reliable internet when using video conferencing software to prevent potential frustration. **Security concerns:** As with any software used for internal and confidential communication, buyers need to assess a product’s security protocol. While video conferencing tools have been the subject of security breaches in the past, vendors have taken steps to enhance meeting security, such as requiring passcodes to enter a meeting, implementing the use of waiting rooms, and strengthening administrative controls. ### What are the top video conferencing software options for remote teams? For remote teams, the best video conferencing software offers reliability, strong collaboration features, and seamless integration across devices and tools. Based on G2 reviews, these platforms are top choices for distributed workforces: - [Google Meet](https://www.g2.com/products/google-meet/reviews): A simple, browser-based solution that integrates with Google Workspace, offering real-time captions, screen sharing, and easy calendar-based scheduling for remote collaboration. - [Skype](https://www.g2.com/products/skype/reviews): Known for its familiarity and ease of use, Skype supports HD video and chat for smaller teams needing a straightforward communication tool without added complexity. - [Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews): Combines video conferencing, team chat, file sharing, and app integrations in one platform, ideal for remote teams already using Microsoft 365. - [Zoom Workplace](https://www.g2.com/products/zoom-workplace/reviews): Delivers consistently high-quality video and audio, along with breakout rooms, recordings, and strong security controls, making it a remote work staple for businesses of all sizes. ### What is the best video conferencing app for small businesses? For everyday meetings and client calls, [small businesses](https://www.g2.com/categories/video-conferencing/small-business) value simplicity, reliability, and strong core features. According to G2 reviews, these tools deliver exactly that: - [Zoho Meeting](https://www.g2.com/products/zoho-meeting/reviews): A browser-based platform that offers secure video meetings, screen sharing, and webinar tools—well-suited for small teams looking for affordability and ease of use without sacrificing essential features. - [Webex Suite](https://www.g2.com/products/cisco-webex-suite/reviews): Provides HD video, built-in AI enhancements (like background noise removal), and whiteboarding tools, all in a scalable package that supports small businesses as they grow. - [BlueJeans Meetings](https://www.g2.com/products/bluejeans-meetings/reviews): Delivers crisp audio and video quality with Dolby Voice, along with meeting analytics and calendar integrations,ideal for small businesses prioritizing call clarity and professionalism. ### How to Buy Video Conferencing Software  #### Requirements Gathering (RFI/RFP) for Video Conferencing Software Whether a company is just starting to explore video conferencing software or looking for a more appropriate solution for its needs, G2.com can help inform buyers of the market and assist them in selecting the best software for their business. The first step in deciding what kind of video conferencing software a buyer should look at is to assess the needs of the organization as a whole. Does the organization already use this kind of software? If so, what works and what doesn’t? Is this the first time the organization will be using video conferencing software? If that’s the case, buyers will need to determine how they plan to implement this software and whether or not their current systems are compatible. Some points to consider are: **Company size:** Buyers will need to ensure that the products they are looking at will suit the size and need of the organization. When purchasing software, it’s important to ensure the product has the appropriate scalability to adapt to changing needs.  **Integrations:** Many companies need to leverage adaptable solutions that easily fit into an existing software ecosystem. To ensure that a new product is adopted and properly utilized by employees, it’s critical to ensure that the new tool is compatible with a company’s devices and applications, such as calendars, [email software](https://www.g2.com/categories/email), [CRM software](https://www.g2.com/categories/crm), and [project management software](https://www.g2.com/categories/project-management). Additionally, buyers must confirm that the new conferencing system is compatible with existing technology such as room systems, mobile devices (iOS and Android), operating systems such as PC and Mac, as well as common web browsers such as Safari and Chrome. This will help to reduce any potential friction users frequently face when implementing new technology.  #### Compare Video Conferencing Software Products **Create a long list** The first step to finding the perfect video conferencing software is to create a preliminary list of products that fit the buyer’s general needs. The next step is to narrow down the list by selecting specific features that are must haves or requirements for the buyer. G2.com provides information about the best video conferencing software, allowing buyers to filter options as well as user reviews to help narrow down the product list to a more relevant selection. **Create a short list** Creating a short list of products is an important step in the buying process. While it may be daunting to filter through various products, users can get help by utilizing G2’s compare feature. This feature will take products of choice and display them side by side so the buyer can easily determine which software ticks the important boxes on the list. **Conduct demos** Once the buyer has narrowed down the product list, the next step is to conduct a demo. Demos allow buyers to see a product and its features in more detail. To ensure a buyer gets the most out of a demo, it’s important to go in prepared. Buyers should have a business scenario ready that will fully test each product in consideration. Additionally, buyers should inquire about cost, vendor support, and any concerns they have about the product. Adequate preparation will make it easier for a buyer to compare products after the demos are completed. #### Selection of Video Conferencing Software **Choose a selection team** Video conferencing software is very practical and widely used in many businesses. With that in mind, a good starting point would be to select three to five team members from various departments and seniority levels (such as IT, upper management, and associates) to be part of the selection team. The more varied the selection team is, the better a company can assess how well a product will meet its needs. **Negotiation** Once the selection team has narrowed down their software picks, it’s time to discuss customization options, pricing, and the type of support needed from the vendor. It’s always important to address pricing options, even when they are listed on a vendor’s website. Many software vendors will provide discounts and custom pricing options based on what the buyer is looking to purchase.  **Final decision** Once a buyer has made the final decision on a product and is ready to move forward with a purchase, it is recommended that they conduct a final demo, inquire about a trial run, and determine what the next steps are if the product doesn’t ultimately fit their needs. It's also important to look into the kind of support the vendor provides following implementation. Most vendors will provide customer support services, such as video chat, to ensure ease of use as well as a pleasant customer experience. These steps can provide a buyer with an additional sense of security and confidence when making a final decision. ### Video Conferencing Software Trends **Focus on security and privacy** Due to remote work and hybrid teams becoming more common, companies will begin to permanently rely on video conferencing software for everyday communications. As a result, privacy and security are becoming increasingly important to businesses. Following some well-known security concerns in 2020, such as the infamous [FBI warning](https://www.fbi.gov/contact-us/field-offices/boston/news/press-releases/fbi-warns-of-teleconferencing-and-online-classroom-hijacking-during-covid-19-pandemic) about hackers and the hijacking of online meetings, software vendors are continuing to implement changes to ensure customers are protected from outside threats. Features such as end-to-end encryption, passcodes, and multi-factor authentication are becoming more common across various video conferencing tools.  **Enhanced user experience** Vendors are utilizing advanced artificial intelligence (AI) and machine learning to enhance audio and video functionality and quality, which is vital now that so many people are working from home who rely on these tools daily. For example, natural language processing, a subset of AI, can automatically detect unwanted sounds, toning down the background noise for those who are not on mute and enhancing the speaker’s voice. Visually, computer vision is used to blur the user’s background or add a virtual backdrop, adjust color and lighting, and even touch up the user’s appearance. These advanced features take HD video conferencing solutions to a new level.