It offers multiple solutions for everyday work and is easy to use, making it simple to get tasks finished with ease. Review collected by and hosted on G2.com.

The classic Outlook has a lot of problems with emails, especially when OST files get large. Review collected by and hosted on G2.com.

What I appreciate most about Microsoft 365 is the effortless, real-time integration it offers across all my devices, turning a suite of apps into a cohesive, unified workspace. Whether I’m composing a document in Word, overseeing a complex project in Teams, or analyzing data in Excel, the real-time co-authoring feature with colleagues—alongside the generous 1 TB of OneDrive cloud storage—ensures I never have to worry about version control or being confined to a single location. With the introduction of Copilot AI in 2025, this experience has been enhanced even further. Copilot serves as an "on-demand assistant," capable of summarizing meetings, drafting emails, and automating repetitive tasks, which lets me dedicate more time to creative work instead of administrative duties. Review collected by and hosted on G2.com.

What I find most frustrating about Microsoft 365 is the persistent sense of "subscription fatigue," combined with a suite that seems to grow more bloated and intrusive over time. Since it operates under a Software-as-a-Service (SaaS) model, you never actually "own" the software, and the endless cycle of required updates can be a mixed blessing. These updates often relocate familiar buttons, alter default fonts—such as the recent switch to Aptos—or automatically install applications you have no use for. In 2025, the forceful integration of Copilot AI and OneDrive has become especially bothersome, as the software regularly pushes you toward using cloud storage or AI features, even when you would rather work locally or keep things straightforward. This increasing bloat can cause noticeable slowdowns, with even powerful PCs experiencing lag or stuttering in programs like Outlook or Excel, making the suite feel more like a cumbersome web portal than a responsive desktop application. Review collected by and hosted on G2.com.

I like that it offers multiple apps to match each of my business needs, and that the apps are seamlessly connected with one another. Review collected by and hosted on G2.com.

The copilot is not as good as other AI platforms, it is slow and don't understand the queries. Maybe I am not well versed enough on how to use co-pilot Review collected by and hosted on G2.com.

I appreciate Microsoft 365 because it simplifies work and helps keep everything organized. By bringing together apps like Word, Excel, PowerPoint, Outlook, Teams, and OneDrive in a single platform, it ensures that all the tools work seamlessly together. I find it especially useful that I can work from anywhere, securely share files, and even collaborate on documents in real time. The cloud storage feature is particularly helpful, as it automatically saves my work and allows me to access it from any device. All in all, I find Microsoft 365 to be a convenient, efficient, and dependable solution for both personal and professional tasks. Review collected by and hosted on G2.com.

One aspect I find challenging about Microsoft 365 is that it can be somewhat overwhelming for newcomers due to the sheer number of features and applications available. Additionally, updates occasionally alter the interface, which may lead to confusion. Another point to consider is that a reliable internet connection is necessary to get the most out of the service, and the subscription fee might be expensive for some users. Review collected by and hosted on G2.com.

the integration of the products and the familiarity. Recently we have begun to integrate Co-pilot into our business endeavours in a meaningful manner and have been finding a number of unexpected uses for it. Review collected by and hosted on G2.com.

I do not like some of the changes to the layout that have been made to Outlook - many of these seem like change for the sake of change rather than a better user interface/ experience. Review collected by and hosted on G2.com.

It handles most of my business needs with very little downtime. Review collected by and hosted on G2.com.

It's a bit overly complicated. There are a lot of licenses to choose from, which can be overwhelming. Review collected by and hosted on G2.com.

I like the ease of use of Microsoft 365. I also appreciate how their product range works together to give a rounded experience, whether I'm using Word, Excel, or Outlook. It's all tied together seamlessly. Additionally, the initial setup was very easy, thanks to the multiple migration tools that help with moving. Review collected by and hosted on G2.com.

I find the basic support lacking as there isn't an entry-level support option with a reasonable response time. This means I end up paying for someone to look into issues or have to go through a third party. Review collected by and hosted on G2.com.

In our law firm, I like using Microsoft 365 for almost everything. The integration with Excel, Word, and email makes our jobs easier. I appreciate being able to save everything on the web through Drive. The autosave feature for all documents is great because I don't have to worry about saving all the time or needing a backup. Setting it up was pretty easy, which is a plus. Review collected by and hosted on G2.com.

The updates sometimes are a trouble but besides that everything runs smooth. Review collected by and hosted on G2.com.

Microsoft 365 provides a well-integrated ecosystem that makes daily works smooth and efficent.Tools like Outlook, teams,word,excel and Onedrive work seamlessly together,making collaboration,communication and document management very easy. Real time co-authoring ,cloud access and strong enterprise-level security are big advantages that help me stay productive and organised Review collected by and hosted on G2.com.

At times, Microsoft 365 can feel heavy and overwhelming because of the number of tools and frequent updates. Some applications consume significant system resources, and occasional sync or login issues can interrupt work flow. Also advance features are not always intuitive which can create a learning curve for new users. Review collected by and hosted on G2.com.

I find Microsoft 365 very valuable for work as it allows me to edit documents across different environments and share them with co-workers. We can edit, comment, and add at the same time, which saves a lot of time from sharing back and forth. I like the easy access, online availability, and features it offers. The combination of both online and offline presence, user-friendliness, and cross-platform compatibility makes it very convenient. The initial setup was straightforward, easy, and fast. Review collected by and hosted on G2.com.

When you import documents or presentations from different formats, sometimes you get the non-printable characters which mess with your formatting and managing layout becomes difficult. Review collected by and hosted on G2.com.