Amanda H.
AH
Amanda H.
Music Teacher
Higher Education
Small-Business (50 or fewer emp.)
Guest users or non-business users of the software, not included in G2 scores.
"Seamless Integration Makes Work Effortless"
5/5
What do you like best about Microsoft 365?

I like how Microsoft 365 is tied together with all of the programs. Because it is a tied-together system, it makes it extremely easy to operate the different programs like Word, PowerPoint, and Excel.

I love that everything is saved, easy for me to utilize, and it is easy to find. It has an extremely seamless integration. I am able to complete tasks for personal use, as well as for work. The majority of the time, I am using Microsoft 365 to complete work tasks. I primarily am grading student assignments, which are turned in on an online system. The online system is clunky, so Microsoft 365 makes it easier to transfer the assignments over and grade them without the distraction of all of the task bars and other elements incorporated into the online system we use.

My employee does not pay for any additional resources or aid for completing tasks, so 365 comes out of our pocket. I love that I am able to share an account with my husband, as he finds utilizing it beneficial, as well. I love how the account does not require me to use one app alone. I am able to log into each individual app. This helps me keep things separated, which is better for how I think and process things.

As previously stated, implementing Microsoft 365 is extremely easy--literally the click of a button. I utilize it approximately 5 days a week.

As far as customer support goes, we have had no issues, thus far, that would require the need for customer support. However, it is extremely easy to find the information for customer support, should the need arise. Review collected by and hosted on G2.com.

What do you dislike about Microsoft 365?

If there was one thing that I would say is a disadvantage to Microsoft 365 it would be the cost. Otherwise, I enjoy everything about this software and have no complaints thus far. Review collected by and hosted on G2.com.

Vicente A.
VA
Vicente A.
Legislative Assistant
Mid-Market (51-1000 emp.)
"Convenient, Affordable, and User-Friendly"
5/5
What do you like best about Microsoft 365?

I really appreciate the affordability of Microsoft 365 because it's a big help to me living in the Philippines, where cost is a big concern for both personal and company finances. Microsoft 365 offers a ton of products and services for what I actually pay, which feels very economical. Another great feature I like is its ease of use. You don't need very advanced tech skills to use it as long as you have a basic understanding of the technology, it's accessible for both work and personal life. This convenience is fantastic when I'm on the go, like when working in a cafe where I can create and back up documents, and easily share them with colleagues. Plus, the tools like Word, Excel, and PowerPoint make it easy to convey ideas to clients, no matter their background. Review collected by and hosted on G2.com.

What do you dislike about Microsoft 365?

I liked the interface of Microsoft 365 before. There's something about it that people were familiar with, being a legacy brand. The recent upgrades, despite their aim to provide more convenience across age groups, introduce limitations and create a gap in familiarity with the interface or system, affecting the established identity of the brand. Review collected by and hosted on G2.com.

Niha N.
NN
Niha N.
Designer, Marketing and Advertising Expert
Marketing and Advertising
Small-Business (50 or fewer emp.)
"All-in-One Platform for Efficient Work Management"
4.5/5
What do you like best about Microsoft 365?

I use Microsoft Excel, Word, and PowerPoint most, and they help me in management and generating my required files. I like having everything I need in one place with Microsoft 365. It helps me manage my work to-do list and handle business mathematics, which boosts my efficiency and effectiveness. The initial setup was quite easy and just took me minutes. I also find Excel to be the best for my work as it offers more options than Google Sheets. Review collected by and hosted on G2.com.

What do you dislike about Microsoft 365?

AI integration can be improved to automate processes and save time. I find the plugins less relatable and limited, especially in web browsers, which affects customer experience. Review collected by and hosted on G2.com.

Verified User in Consumer Services
UC
Verified User in Consumer Services
Mid-Market (51-1000 emp.)
"Essential, Seamlessly Integrated Suite for Team Collaboration Anywhere"
4.5/5
What do you like best about Microsoft 365?

Microsoft 365 is absolutely essential to how our team operates day to day, and honestly we wouldn't be able to function without it. The whole package is phenomenal. We rely on Outlook, Word, PowerPoint, Excel, and OneDrive constantly, and we also get our Windows license through the tool, which is a huge bonus. What stands out most is the seamless integration across all of these apps. They work together effortlessly so moving between email, documents, spreadsheets, and cloud storage is completely frictionless. I especially love the fully online option, which lets us access and collaborate on everything from anywhere without being tied to a single machine. Overall we are very happy with it. Review collected by and hosted on G2.com.

What do you dislike about Microsoft 365?

Honestly the only real negative is the pricing. The package is excellent and we depend on it, but it is quite expensive, and the cost can add up significantly as your team grows. Review collected by and hosted on G2.com.

Vinay J.
VJ
Vinay J.
Commodity Manager
Mid-Market (51-1000 emp.)
"Microsoft 365: Versatile and Accessible, But Outlook Needs Tweaks"
4.5/5
What do you like best about Microsoft 365?

I use Microsoft 365 mainly to send emails and prepare Excel sheets and PowerPoint presentations. I find it helpful that I can access my emails and work on data through my mobile phone. I particularly like using Outlook because it makes writing emails easy and is good for business communications. Excel is invaluable to me as I maintain all business data in it, which is useful for business analysis. Review collected by and hosted on G2.com.

What do you dislike about Microsoft 365?

Sometimes in Outlook, regular emails are flagged as junk and moved to junk and vice versa. Review collected by and hosted on G2.com.

Shiv K.
SK
Shiv K.
DevOps Engineer
Mid-Market (51-1000 emp.)
"Empowers Teams with Robust Features and Seamless Collaboration"
5/5
What do you like best about Microsoft 365?

microsoft 365 is centralized platform for manage user and email with multiple domain support and can integared with active directory for user syncing and with advance feature like device onboarding and compliance managemen with intune including MAM and MDM.

with Conditional Access policies and Role-Based Access Control Review collected by and hosted on G2.com.

What do you dislike about Microsoft 365?

365 tightly integrated to Microsoft Intra so i can not use any other IDP in 365 for SSO and cost also higher as compare to amazon mail or zoho for small organization. Review collected by and hosted on G2.com.

Brian C.
BC
Brian C.
Branch Operations Lead
Mid-Market (51-1000 emp.)
"Helpful Communication Tool with Smart AI Integration"
4.5/5
What do you like best about Microsoft 365?

It’s a helpful way to communicate, especially when AI technology is incorporated into the program. Review collected by and hosted on G2.com.

What do you dislike about Microsoft 365?

Sometimes it can be difficult to find older emails when I need to look something up. Review collected by and hosted on G2.com.

Balaji T.
BT
Balaji T.
PKI & CLM Specialist
Information Technology and Services
Mid-Market (51-1000 emp.)
"So Many Useful Apps—Microsoft 365 Works Brilliantly"
5/5
What do you like best about Microsoft 365?

There are so many applications present in Microsoft 365. The latest addition github co-pilot is really helpfull in coding related usecases Review collected by and hosted on G2.com.

What do you dislike about Microsoft 365?

No Dislikes. Most of the things present in Microsoft 365 functions really well Review collected by and hosted on G2.com.

Verified User in Publishing
UP
Verified User in Publishing
Small-Business (50 or fewer emp.)
"Teams Brings Files, Chat, and Office Apps Together for Easy Collaboration"
4/5
What do you like best about Microsoft 365?

The integration of shared files, communication, and the most commonly used office programs into one platform. I recommend Teams to bring your team together and make it easier to share and work on collaborative files. Work in the browser if you don't mind the pared-down programs, or export to the desktop versions (which will still sync well with the online versions in most cases). Review collected by and hosted on G2.com.

What do you dislike about Microsoft 365?

If you're used to desktop-only programs and file management, there is a learning curve to the online versions and OneDrive. And if your internet connection isn't consistent--to say nothing of occasional Microsoft outages that take out the whole platform--your frustration will increase significantly. I think the Calendar feature needs to be simpler when adding personal events (e.g., I'll be out of the office for a dentist appointment or vacation) rather than scheduling official meetings. Review collected by and hosted on G2.com.

Ildiko  M.
IM
Ildiko M.
Management Accountant
Small-Business (50 or fewer emp.)
"Microsoft 365: Seamless Collaboration and Cloud Productivity in One Ecosystem"
5/5
What do you like best about Microsoft 365?

What I like best about Microsoft 365 is how it brings all the essential productivity tools together in one ecosystem. Apps like Word, Excel, PowerPoint, and Teams work seamlessly together, making it easy to create, share, and collaborate on documents in real time. The cloud integration with OneDrive also means you can access files from anywhere and never worry about losing work. Overall, it improves both productivity and teamwork by keeping everything connected and up to date. Review collected by and hosted on G2.com.

What do you dislike about Microsoft 365?

One thing I dislike about Microsoft 365 is the ability for organisations to track employee activity through tools like Microsoft Teams. Features such as activity status, usage reports, or monitoring when someone is online can sometimes feel intrusive and may make employees feel like they’re being constantly monitored rather than trusted to manage their own work. Review collected by and hosted on G2.com.