Daniel A.
DA
Daniel A.
Construction Project Manager
Construction
Small-Business (50 or fewer emp.)
"Superior to any other office suite out there but still not as good as the desktop version"
4.5/5
What do you like best about Microsoft 365?

What I like best about Microsoft 365 is that in it's totality it's based in the cloud so your ability to access it from any computer, smartphone or any other device is convenient. Review collected by and hosted on G2.com.

What do you dislike about Microsoft 365?

The one thing that I dislike about it is that there is a little bit of a learning curve. The software on Microsoft 365 is not the same as the desktop version as it is a slimmed down version. Review collected by and hosted on G2.com.

Verified User in Construction
UC
Verified User in Construction
Small-Business (50 or fewer emp.)
"Microsoft 365: Fast, Reliable, and Easy for Daily Workflows"
5/5
What do you like best about Microsoft 365?

Microsoft 365 is a great suite of products, 365 is easy to use and i use it on a daily basis for most of my tasks. Its always up to tackle small or larger jobs without an issue, never notice it slowing down even when multiple things are open at once which is great for my work flow.

The support is great and always happy to help if i run into a problem, which is not very often. Review collected by and hosted on G2.com.

What do you dislike about Microsoft 365?

I wish you could pin your favourite 365 products on the homepage. and wish publisher could be compatible with word and power point. Review collected by and hosted on G2.com.

Verified User in Performing Arts
AP
Verified User in Performing Arts
Mid-Market (51-1000 emp.)
"Microsoft 365 is the perfect tool for any organisation."
5/5
What do you like best about Microsoft 365?

It's easy to use and user friendly. So easy to implement to our organisation and integrate.

It seldom presents issues or problems for us and always performs incredibly well.

The pricing is reasonable and reflective of the quality of the service you get. No huge prices for small quality products.

Microsoft support team is fast, responsive and often addresses any issues really fast, although there is rarely any issues to address.

Co-Pilot is a little bit limited compared to other AI models and engines however, it fits the purpose and is incredibly helpful. Review collected by and hosted on G2.com.

What do you dislike about Microsoft 365?

It would be great if Microsoft could open and convert documents with different file extensions (for example Apple pages is coded with the .pages file extension). Or at least an automatic conversion tool.

I also think Microsoft TEAM's needs some looking at as it is clunky and slow at times and at others down-right unusable. I believe this is an issue with the application itself and not my usage of it as I have a top of the line computer. Review collected by and hosted on G2.com.

Violeta C.
VC
Violeta C.
Intérprete
Mid-Market (51-1000 emp.)
"User-Friendly, Versatile, and Essential for Collaboration"
5/5
What do you like best about Microsoft 365?

I really like how Microsoft 365 allows multiple users to access and work together on the same pages. It's easy to synchronize, which makes collaboration smooth. I appreciate being able to work from home or from my laptop with ease, and find Microsoft 365 very user-friendly. It's also easy to learn how to master it. Using Microsoft 365 with Slack makes sharing files with the team straightforward, and they can be easily modified. This real-time access and modification are very beneficial to keep everyone up to date. It's a really great software that I've been using for quite some time and have no intentions of changing. I also use it at home, both for personal tasks like managing household budgets and for family meetings. Setting it up was actually very easy, and it's something you can get hands-on with right away. Review collected by and hosted on G2.com.

What do you dislike about Microsoft 365?

Constant updates and subscription cost. Review collected by and hosted on G2.com.

Hassan S.
HS
Hassan S.
Senior Account Manager
Small-Business (50 or fewer emp.)
"All My Tools in One Place: Email, Calendar, OneDrive, CRM, and Marketing"
5/5
What do you like best about Microsoft 365?

having all my tools connected into one software amail calendar and also my one drive

being able to use other available tools like CRM and email marketing 360 dynamic since i work with marketing Review collected by and hosted on G2.com.

What do you dislike about Microsoft 365?

sharing from one drive to outside the organization sometimes crack and the link is broken other than that all is ok Review collected by and hosted on G2.com.

Sree K.
SK
Sree K.
Software Development Engineer in Test III
Computer Software
Mid-Market (51-1000 emp.)
"All-in-One Microsoft 365 Hub That Keeps Work Flowing Smoothly"
4.5/5
What do you like best about Microsoft 365?

What I like most is how Microsoft 365 brings my day-to-day work into one place, so I’m not juggling apps all day. Outlook handles email and calendar, Teams covers chat and meetings, OneDrive and SharePoint keep files organized, and Word, Excel, and PowerPoint take care of documents—all connected under the same sign-in. I can open a file in OneDrive, co-edit it with a teammate while we’re chatting in Teams, and then send a quick calendar invite without having to constantly context-switch. Overall it feels smoother than it used to; performance is better than a few years back, and small touches like presence and commenting across apps make collaboration feel natural instead of forced.

Getting set up on new machines is straightforward for me. I sign in, policies apply, and my mail, files, and apps sync down. I’m not spending a whole morning tweaking settings; most of the time it works out of the box. File sharing is cleaner too: I send links within the org, permissions carry over, and we avoid the old problem of five different versions floating around. When I move between devices—desktop to web to mobile—the experience stays consistent enough that I don’t lose my place. That ease of implementation is real, and it saves me time every quarter when we refresh laptops.

Feature-wise, it’s packed but still usable. Co-authoring in Word and Excel is a big win, comments and track changes feel less messy, and version history has saved me more than once when someone edits the wrong thing. Teams meetings with screen sharing and captions are solid, Outlook rules and delay send help keep client mail tidy, and Power Automate lets me set up quick flows to cut manual steps, like filing attachments or pinging a channel when a doc changes. Search across mail and files has improved—still not perfect, but good enough that I can find an old deck or thread quickly. The real value is the integration across apps: it keeps me moving without glue code or a dozen extensions. I’m in Microsoft 365 basically every workday, and it feels like far less friction than trying to stitch together a bunch of separate tools. Review collected by and hosted on G2.com.

What do you dislike about Microsoft 365?

I don’t have many dislikes, but I do want to call out the occasional sign-in loop or sync hiccup. Every so often, OneDrive gets stuck and a file will show as syncing forever until I quit the app and restart it, and then it clears. I’ve also had rare moments where licensing checks keep nagging even though I’m already signed in; again, a restart usually fixes it. Updates can sometimes shuffle a button or menu around, which steals a few minutes while I relearn where a setting moved. None of this is a deal breaker for me—just small bumps that tend to show up at the wrong time, make me sigh, and then I keep going. Review collected by and hosted on G2.com.

gaurav a.
GA
gaurav a.
Content Creator
Small-Business (50 or fewer emp.)
Guest users or non-business users of the software, not included in G2 scores.
"Seamless Cloud Collaboration and Integrated Apps in One Platform"
5/5
What do you like best about Microsoft 365?

I like Microsoft 365 most because it combines cloud access, real-time collaboration, and integrated apps into one seamless platform that makes working and studying much easier. Review collected by and hosted on G2.com.

What do you dislike about Microsoft 365?

I dislike Microsoft 365 because it depends heavily on the internet and can feel complex or overwhelming due to its many features and subscription-based cost Review collected by and hosted on G2.com.

Verified User in Pharmaceuticals
UP
Verified User in Pharmaceuticals
Enterprise (> 1000 emp.)
"Best in Industry when it comes to productivity tools"
5/5
What do you like best about Microsoft 365?

M365 is a complete package of productivity tools that I regularly use. It is most widely used and the files are almost universally compatible. Great collaboration capabilities in the industry currently. Excellent customer support and support channels are also available. The apps can be integrated to maximize productivity and provide AI-like capabilities. Review collected by and hosted on G2.com.

What do you dislike about Microsoft 365?

High subscription cost is a downside. Also, Microsoft is slow in implementing productive improvement suggestions; unfortunately, some product enhancements are not accepted. Review collected by and hosted on G2.com.

AA
abdeslam a.
quality manager
Mid-Market (51-1000 emp.)
"A Comprehensive and Collaborative Productivity Platform"
5/5
What do you like best about Microsoft 365?

What I like best about Microsoft 365 is how it brings together productivity, collaboration, and security in one integrated ecosystem.

The seamless integration between tools like Outlook, Teams, SharePoint, and OneDrive makes daily work more efficient, while the cloud-based approach ensures accessibility from anywhere and strong data protection. Review collected by and hosted on G2.com.

What do you dislike about Microsoft 365?

Sometimes complex, but powerful once fully mastered Review collected by and hosted on G2.com.

SN
Sreeju N.
Chief eSolution Officer
Small-Business (50 or fewer emp.)
"Enables a Connected Workplace with Seamless Real-Time Collaboration"
5/5
What do you like best about Microsoft 365?

It enables connected workplace. With this it helps makes my work easier, share documents with collegues, all working at the same time, and i get realtime updates. Review collected by and hosted on G2.com.

What do you dislike about Microsoft 365?

The Teams app need to be improved. Also for the calls, if it is possible to work with lesser bandwidth, that will be helpful. Review collected by and hosted on G2.com.