Dhananjay R.
DR
Dhananjay R.
Chief Technology & Security Officer
Mid-Market (51-1000 emp.)
"Microsoft Ofiice: The Global Productivity Suite of Suites"
5/5
What do you like best about Microsoft 365?

It is the WORLD STANDARD

Cross Compatibility with Almost ALL Operating Systems

Easy to learn - Even Kids use it

Advanced features - Average users end up using only 12-15% of them

It has set the standard in Office Productivity Tools

Integrates with Claude, CoPilot

Accountants can not LIVE without Microsoft Excel

But - It does not come cheap! and I am unhappy about that Review collected by and hosted on G2.com.

What do you dislike about Microsoft 365?

Cost can be more economical, given the fact it holds the largest market share

Linux Cross-Compatibility is still poor

Security vulnerabilities are frequent - and need patching

Sometimes the AI becomes irritating Review collected by and hosted on G2.com.

Ashraf S.
AS
Ashraf S.
System administrators
Information Technology and Services
Small-Business (50 or fewer emp.)
"Microsoft 365: Simple, Secure Collaboration in One Ecosystem"
5/5
What do you like best about Microsoft 365?

Microsoft 365 brings together integrated applications like Word, Excel, PowerPoint, Outlook, and Teams in one ecosystem. It’s easy to use, with a familiar, straightforward interface for employees, which reduces the need for lengthy training. The cloud features are also practical: you can upload files to OneDrive or SharePoint and access them from anywhere. File sharing and collaboration are smooth, allowing employees to work instantly on the same document. Meetings are simple to set up and run through Teams, with chat, video calls, and calendar integration. On top of that, security is strong, with advanced data protection and full control over access and permissions. In short, it offers everything employees need: simplicity, collaboration, and security. Review collected by and hosted on G2.com.

What do you dislike about Microsoft 365?

The ongoing subscription cost is a drawback for me. Also, the frequent updates can be confusing at times and may leave users unsure about what has changed. Review collected by and hosted on G2.com.

Asma  B.
AB
Asma B.
Data Annotator
Enterprise (> 1000 emp.)
"Unmatched Ecosystem Synergy with Seamless Offline-to-Cloud Sync"
5/5
What do you like best about Microsoft 365?

The best thing about Microsoft 365, in my experience, is its unmatched ecosystem synergy. It seamlessly brings together powerful, offline-capable desktop apps like Word, Excel, and Outlook with robust cloud storage and Al tools. I can work on a complex file offline and, as soon as I reconnect, it syncs across all my devices without any extra effort. Review collected by and hosted on G2.com.

What do you dislike about Microsoft 365?

When evaluating Microsoft 365, both user and expert reviews frequently point to a few recurring friction points. The subscription-based model, occasional performance issues, and general organizational clutter are often cited as some of the most significant drawbacks. Review collected by and hosted on G2.com.

Verified User in Leisure, Travel & Tourism
GL
Verified User in Leisure, Travel & Tourism
Enterprise (> 1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
Guest users or non-business users of the software, not included in G2 scores.
"Streamlined Workflows, But Watch For Sync Glitches"
4/5
What do you like best about Microsoft 365?

I use Microsoft 365 for creating reports in Excel, drafting documents in Word, managing emails with Outlook, and collaborating with my team using Teams. It helps keep everything organized and makes communication and work tracking much easier. Excel helps me manage and analyze data for reports, Word is used for creating clear documents, Outlook keeps all communication organized, and Teams makes it easy to collaborate and share quickly. Together, these make my daily work more structured and reduce a lot of manual efforts and follow-ups. The initial setup was fairly straightforward. Review collected by and hosted on G2.com.

What do you dislike about Microsoft 365?

What doesn't always work well with Microsoft 365 is that some apps can feel a bit heavy and slow, especially with large file syncing issues on OneDrive or Teams also happen sometimes, which can be frustrating. Also, there are so many features that it can feel overwhelming and not very intuitive for new users. Sometimes has sync issues and version conflicts and Teams can lag or delay updates. Review collected by and hosted on G2.com.

Oscar A.
OA
Oscar A.
Enginner
Small-Business (50 or fewer emp.)
"Intuitive Admin Platform for Easy User Management, Licensing, and MFA"
4.5/5
What do you like best about Microsoft 365?

I like that it's easy to create, modify, and delete users, assign licenses, and activate MFA. My experience has been very good; the administration platform is intuitive. Implementing user licenses has been easy. Generally, I assign a temporary password and require the user to change it upon logging in. This is very useful for ensuring users are responsible for their data. When users forget their password, it's very easy to reset it as an administrator, I Have never used the customer support. Review collected by and hosted on G2.com.

What do you dislike about Microsoft 365?

The most common problem is that the Microsoft Authenticator stops working and I have to reset the MFA parameters. Review collected by and hosted on G2.com.

LA
Leticia A.
Senior Developer
Small-Business (50 or fewer emp.)
"Effortless File Management with Autosave and Smart Add-ins"
5/5
What do you like best about Microsoft 365?

I love the autosaving feature in Microsoft 365 because it boosts my productivity and gives me peace of mind, as I no longer have to worry about forgetting to save files. I also really enjoy the new Claude Add-in, which makes it super easy to communicate what I need and get the job done, especially since it helps in finding broken formulas. Additionally, I found the initial setup of Microsoft 365 to be very easy and fast. Review collected by and hosted on G2.com.

What do you dislike about Microsoft 365?

I would like it to be easier to pick the location where I want a file to be saved because sometimes it's hard to find where it saved the files. Also, making it searchable and improving the recent file list to reduce navigation time would be nice. Review collected by and hosted on G2.com.

Saddam H.
SH
Saddam H.
Founder And Dev
Design
Small-Business (50 or fewer emp.)
"The Gold Standard for Professional Productivity and Cloud Collaboration"
4.5/5
What do you like best about Microsoft 365?

The seamless integration between Word, Excel, and Teams is excellent. I specifically like how real-time cloud syncing through OneDrive ensures my technical documentation is always updated and accessible across all my devices without version conflicts. Review collected by and hosted on G2.com.

What do you dislike about Microsoft 365?

The desktop applications can be quite resource-intensive, occasionally leading to slow load times or lag when working with very large datasets or complex spreadsheets. Review collected by and hosted on G2.com.

LOKESH G.
LG
LOKESH G.
Engineer.SGB TCS-FS CORE BANKING,Production
Information Technology and Services
Enterprise (> 1000 emp.)
"All-in-One Productivity Platform for the Modern Workplace"
5/5
What do you like best about Microsoft 365?

One of the best things about Microsoft 365 is how smoothly it syncs across all my devices. I can start working on a document on my laptop, make quick edits on my phone, and then present it through Teams—without ever leaving the ecosystem. The regular updates and built-in security features give me peace of mind, especially when dealing with sensitive files. I also love how the AI tools in Word and Excel help me work faster and smarter it really boosts productivity Review collected by and hosted on G2.com.

What do you dislike about Microsoft 365?

Sometimes it feels a bit heavy on system resources, especially on older machines. The pricing can be a bit high for individual users, and occasional syncing issues between OneDrive and desktop files can be frustrating. Also, with so many features, the learning curve can be steep for new users. Review collected by and hosted on G2.com.

Jesus Alberto G.
JG
Jesus Alberto G.
admission specialist
Education Management
Small-Business (50 or fewer emp.)
"Microsoft 365: A Reliable Daily Lifesaver with Room for Improvement"
2.5/5
What do you like best about Microsoft 365?

I like Microsoft 365 because it offers plenty of options that are genuinely useful for my day-to-day tasks. I use OUTLOOK every day to send emails to numerous prospects at the same time, and it really saves my life—especially when I’m handling communication, paperwork, and CRM-related tasks. Review collected by and hosted on G2.com.

What do you dislike about Microsoft 365?

theres like some sort of glitches screen frzes sometimes on engage app Review collected by and hosted on G2.com.

Fida F.
FF
Fida F.
Quality controller
Mid-Market (51-1000 emp.)
"Seamless Microsoft 365 Integration for Easy Collaboration and Anywhere Access"
4/5
What do you like best about Microsoft 365?

The best part of Microsoft 365 is that all applications like MS Word, Excel, Outlook, and Teams integrate well with one another, which makes it really easy to collaborate and share documents. The cloud storage facility provided by OneDrive is also a big advantage, allowing you to access your files from anywhere. Review collected by and hosted on G2.com.

What do you dislike about Microsoft 365?

One thing that I don’t like about Microsoft 365 is that it can be expensive to purchase a subscription, especially when you are an individual user. Sometimes, it also requires a stable internet connection to run the applications smoothly. Review collected by and hosted on G2.com.