Essameldin M.
EM
Essameldin M.
Business travel specialist
Mid-Market (51-1000 emp.)
"Microsoft 365: Seamless Collaboration, Strong Security, and Anywhere Access"
5/5
What do you like best about Microsoft 365?

What I like most about Microsoft 365

- Everything works together smoothly — Word, Excel, Teams, Outlook all connect naturally.

- Real‑time teamwork — you can edit the same file with others without version problems.

- Strong security — protection is built in and doesn’t require effort.

- Access anywhere — your files stay synced through OneDrive.

- Smart AI tools — they help you work faster and cleaner.

If you want it even shorter or in a different tone, I can adjust it Review collected by and hosted on G2.com.

What do you dislike about Microsoft 365?

- Some apps feel heavy and can slow down older devices.

- Frequent interface changes make features hard to track.

- Needs strong internet for the best experience.

- Too many alerts from Teams and Outlook if not adjusted.

If you want it even more concise or in a specific tone, I can reshape it. Review collected by and hosted on G2.com.

Rohan G.
RG
Rohan G.
Senior Graphic Designer
Design
Enterprise (> 1000 emp.)
"Microsoft 365: Smooth Integration and Real-Time Collaboration That Boosts Productivity"
5/5
What do you like best about Microsoft 365?

Honestly, what I like most about Microsoft 365 is that everything works smoothly together. I use Word, Excel, and PowerPoint almost daily, and it makes my work much faster. Especially PowerPoint — creating client presentations becomes easy because of templates, formatting tools, and cloud access.

The best part is real-time collaboration. I can share files with clients or team members and we can edit at the same time without confusion about versions. OneDrive backup also gives peace of mind since files are safe and accessible from anywhere.

Overall, it saves time, improves productivity, and feels reliable for day-to-day professional work. Review collected by and hosted on G2.com.

What do you dislike about Microsoft 365?

Nope—so far, I don’t have anything I dislike about Microsoft 365. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
GI
Verified User in Information Technology and Services
Enterprise (> 1000 emp.)
"Seamless Integration, Robust Enterprise Solution"
5/5
What do you like best about Microsoft 365?

I like the seamless integration across the entire Microsoft 365 ecosystem. The way Teams, Outlook, SharePoint, and OneDrive connect with each other makes user collaboration and document management incredibly smooth. For me, as an IT analyst, being able to manage identity, security, and compliance for all these tools through a single Microsoft Entra ID admin center is a massive advantage. The integration eliminates silos and saves time, like sharing a SharePoint file directly within a Teams chat or scheduling a Teams meeting from my Outlook calendar with one click. I also appreciate Microsoft's deployment guides and automated migration tools, which made our large-scale migration highly manageable. Despite the complex licensing and resource-heavy desktop apps, I rate Microsoft 365 a 10 out of 10 for its deep integration and security offerings. Review collected by and hosted on G2.com.

What do you dislike about Microsoft 365?

The main areas for improvement are the overly complex licensing structures and occasional resource heaviness. Figuring out the exact features included in different enterprise tiers (E3 vs E5, add-ons) can be confusing. Also, desktop apps like Teams can sometimes be heavy on system memory (RAM), impacting performance on older hardware. Review collected by and hosted on G2.com.

Carolina L.
CL
Carolina L.
Engineer
Industrial Automation
Enterprise (> 1000 emp.)
"Driving Industrial Automation 4.0 through Unified Data & AI Workflows"
4.5/5
What do you like best about Microsoft 365?

As an engineer at an automation leader like Festo, the most valuable aspect of Microsoft 365 is its "technical interoperability". It isn't just an office suite; it’s an engineering collaboration hub.

-Power Platform & PLC Data:

The ability to bridge industrial data from the factory floor into "Power BI" for real-time predictive maintenance dashboards is unmatched. We can transform raw SCADA/PLC outputs into actionable executive insights without leaving the ecosystem.

-Copilot for Technical Documentation:

In 2026, "Microsoft 365 Copilot" has become essential for drafting complex technical specifications and summarizing lengthy ISO compliance updates, saving hours of manual research.

-Teams as a Digital Twin Hub:

Using Teams to host 3D model reviews (integrated with CAD viewers) allows our global offices to collaborate on pneumatic and electric drive designs in a synchronized environment. Review collected by and hosted on G2.com.

What do you dislike about Microsoft 365?

-SharePoint Logic Complexity:

While powerful, the architecture for deep file nesting in SharePoint can sometimes be counter-intuitive for large-scale engineering projects with thousands of technical drawings, requiring

strict internal naming conventions to remain searchable.

-Resource Overhead:

The desktop versions of Outlook and Teams remain resource-heavy. When running heavy simulation software like FluidSIM or Siemens TIA Portal simultaneously, there is a noticeable strain on system memory (RAM).

-Licensing Granularity:

Navigating the specific features between E3 and E5 licenses can be cumbersome when trying to determine which security features are necessary for protecting proprietary automation IP. Review collected by and hosted on G2.com.

David B.
DB
David B.
Co-Founder & CEO
Management Consulting
Small-Business (50 or fewer emp.)
"Office 365 is great for all types of businesses"
4.5/5
What do you like best about Microsoft 365?

I have been using Microsoft products for in excess of 25 years personally within our businesses, and I still personally think Microsoft makes some of the best software applications. Five years ago, we upgraded our servers and mail services from on-premises equipment to Office365 cloud solutions. This change was very simple and one of the best decisions we have made. We still have full control over our services without the hassle of owning expensive servers and licensing, and of course, the upkeep and maintenance of the equipment and services. We login to the 365 portal a few times a week, to check on settings, or make required updates.

We utilise most of the Office 365 services available to us, and we have very few service-level issues.

- The software is simple to use

- Very cost-effective compared to legacy solutions

- Robust

- Innovation - Microsoft are always looking at new tools or making existing processes better

- Integration - Integrates well with other 3rd parties software

- Great mobile Apps for access on the move

- Cloud-based, thus reducing ownership costs. Review collected by and hosted on G2.com.

What do you dislike about Microsoft 365?

We had one technical issue with a registered Domain on the Office 365 platform, even after deleting the domain it was showing up as still being connected on the Microsoft Exchange server. I have contacted support a dozen times and still no fix to date.

Apart from the above issue the support has been excellent, the products are robust and you get a lot of bang for your dollar. Review collected by and hosted on G2.com.

Matt S.
MS
Matt S.
HR Manager
Small-Business (50 or fewer emp.)
"Microsoft Office is the best!"
5/5
What do you like best about Microsoft 365?

I use Word and Excel daily. I couldn't imagine getting my work done without them. I have tried using low-cost/free competitors, but they aren't in the same league. I write status reports, track attendance, calculate hours worked into PTO earned, just about everything in my day-to-day is in Word or Excel. I also use Power Point for the occasional presentation, or for items that require just a quick graphical touch. Office 365 just seems to work, and it allows more flexibility than the freebie apps. Review collected by and hosted on G2.com.

What do you dislike about Microsoft 365?

My only real dislikes with Office are in Word. I am still not a fan of the menu ribbon that was added a few years ago. Sometimes, it can be difficult to find the functionality that I'm searching for. Also, in Word, if you try to add images to documents, all sorts of crazy formatting errors can occur. I think that's something we've all learned to live with at this point. Review collected by and hosted on G2.com.

Prakhar A.
PA
Prakhar A.
SDE
Enterprise (> 1000 emp.)
"A package which gives access to ms word, excel, powerpoint at one stop"
4.5/5
What do you like best about Microsoft 365?

It gives access to excel, word files, ppt at one stop only Review collected by and hosted on G2.com.

What do you dislike about Microsoft 365?

The worst part is that if you don’t have a subscription, it creates a lot of hurdles when you’re trying to get work done in Microsoft products. Review collected by and hosted on G2.com.

Kenneth W.
KW
Kenneth W.
IT Security Manager
Banking
Mid-Market (51-1000 emp.)
"Unified, Secure Cloud Productivity with Microsoft 365"
4.5/5
What do you like best about Microsoft 365?

Microsoft 365 provides a unified, identity-centric platform for productivity and collaboration. It has enabled us to move away from on-premises applications and adopt a more cloud-focused delivery model. The admin UI offers clear visibility into user activity with a strong security focus. There are also several prebuilt vendor integrations that make onboarding and support easier. Review collected by and hosted on G2.com.

What do you dislike about Microsoft 365?

What I dislike about Microsoft 365 is that new features often come with an additional cost. That makes it hard to predict what we should budget for going forward. I’ve also noticed that the Admin UI tends to slow down in the afternoon, when more people are using it. Review collected by and hosted on G2.com.

Harsh S.
HS
Harsh S.
Market Intelligence Specialist
Small-Business (50 or fewer emp.)
"Powerful, Widely Usable Tools That Help Work Get Done Efficiently"
5/5
What do you like best about Microsoft 365?

What stands out most about Microsoft is how it builds tools that are both powerful and widely usable—from Windows to Microsoft Office and Azure helping individuals and businesses get real work done efficiently. Review collected by and hosted on G2.com.

What do you dislike about Microsoft 365?

One technical drawback of Microsoft 365 is its occasional sync inconsistencies between apps like OneDrive and SharePoint, which can lead to version conflicts or delays in reflecting updates across devices. Review collected by and hosted on G2.com.

Anbuselvam S.
AS
Anbuselvam S.
LLM Trainer
Information Technology and Services
Enterprise (> 1000 emp.)
Guest users or non-business users of the software, not included in G2 scores.
"All-in-One Tool for Smooth Work"
5/5
What do you like best about Microsoft 365?

What I like most about Microsoft 365 is how all the apps work together in one place. Tools like Word, Excel, and Teams make collaboration very easy, especially with real-time editing.

The most helpful feature is OneDrive cloud storage, which lets me access and share files from anywhere. It saves time, keeps everything organized, and makes my daily work much smoother. Review collected by and hosted on G2.com.

What do you dislike about Microsoft 365?

One thing I dislike about Microsoft 365 is that it can sometimes feel heavy and slow, especially on low-performance systems. Apps like Teams and Outlook may take time to load and occasionally lag during use.

Another downside is the frequent updates and interface changes, which can be confusing and disrupt workflow. Also, the subscription cost can feel expensive for individual users. Improving performance optimization and providing more stable, consistent UI experiences would make it better. Review collected by and hosted on G2.com.