Timothy S.
TS
Timothy S.
Special Processing Unit
Enterprise (> 1000 emp.)
"Microsoft 365 Makes Teamwork Easy with Powerful Tools and Plenty of Cloud Storage"
5/5
What do you like best about Microsoft 365?

Having access to Microsoft 265 has been so beneficial for me! I love being able to use applications like Word, Excel, and PowerPoint! I literally use these applications everyday and without them my team wouldn't be able to get any work done! It is seamless how easy it is to get accustom to these applications and they are the best to use by far! Review collected by and hosted on G2.com.

What do you dislike about Microsoft 365?

I think cloud services should be free and shouldnt cost any money at all. I believe it is ridiculous to think that someone would need to pay any money i order to save data. It is very nice that a good amount of starting storage is available to you buy. Review collected by and hosted on G2.com.

Robert Z.
RZ
Robert Z.
President
Automotive
Small-Business (50 or fewer emp.)
"Office Suite for the Cloud with AI Integration (powerful offerings!)"
4.5/5
What do you like best about Microsoft 365?

It’s a cloud suite of programs that you can access from anywhere you have an internet connection. You can also install the desktop programs on computers you use frequently, and with one license you can install the desktop Office apps on up to five devices. If you’re signed into 365, you can still use the Office programs right in the browser and open Excel, Word, PowerPoint, and other files in a browser window.

It also includes tools for managing your network devices and Windows. Lately they’ve been adding a lot of AI integration, and that’s been the most useful newer addition for me, since my document workflows can live inside Copilot AI. Updates on this front seem to be coming almost daily. Review collected by and hosted on G2.com.

What do you dislike about Microsoft 365?

Most people like using Outlook as their main portal for information, but Microsoft has moved away from making Outlook the central hub. Instead, they built Microsoft Teams for virtual meetings, and it also integrates with calendars and groups. Then they introduced the Microsoft Copilot app, which is another hub for AI, along with document search and access to other software.

In my opinion, all of this should have been built into Outlook, since users are already most familiar with it for task management, notes, reminders, and daily workflow. These additional programs confuse many non-technical people. The OneDrive and SharePoint offerings are powerful as well, but they aren’t set up in a user-friendly way, which adds even more confusion. Review collected by and hosted on G2.com.

Ashlee H.
AH
Ashlee H.
Marketing Manager
Small-Business (50 or fewer emp.)
"Seamless Outlook-Teams-SharePoint Integration That Keeps Work Moving"
4/5
What do you like best about Microsoft 365?

Honestly, it’s the integration piece for me. Everything just works together—emails, files, chats—so I’m not wasting time jumping between platforms. I can hop from an Outlook email straight into a Teams conversation, pull in a file from SharePoint, and keep everything moving without breaking my flow.

It’s also been really reliable performance-wise, which makes a difference when you’re in it all day—whether I’m managing multiple projects, sharing large files, or jumping between meetings, it holds up without slowing things down.

And from a pricing standpoint, it’s a solid ROI. Instead of paying for separate tools for communication, storage, and collaboration, it’s all built in. It simplifies everything and honestly just makes day-to-day work a lot more efficient. Review collected by and hosted on G2.com.

What do you dislike about Microsoft 365?

The AI features have potential, but they’re not fully there yet. Tools like Microsoft Copilot can be helpful, but sometimes the results feel inconsistent, and it takes extra time to refine what it gives you. It doesn’t always feel like a true time-saver yet. Review collected by and hosted on G2.com.

Verified User in Food & Beverages
UF
Verified User in Food & Beverages
Enterprise (> 1000 emp.)
"Microsoft 365: Integrated Tools and Copilot That Boost Daily Productivity"
4.5/5
What do you like best about Microsoft 365?

Microsoft 365 is one of the main tools I use for daily operations.. I use it for handling emails, spreadsheets, reports, and daily other documents. Outlook helps me manage communication efficiently, while Excel is useful for reviewing and organizing operational data. I also like that files can be accessed across different devices, making it easier to continue working whether I am at my cabin or using a mobile device. Having multiple productivity tools integrated into a single ecosystem makes daily work much more convenient. Copilot also works really well. Microsoft Copilot has also been a useful addition, helping me summarize information and improve written communication. Review collected by and hosted on G2.com.

What do you dislike about Microsoft 365?

Microsoft Copilot does not work equally well across all Microsoft 365 applications. The experience can vary depending on which app you are using. Review collected by and hosted on G2.com.

Greg W.
GW
Greg W.
Managing Partner
Consulting
Small-Business (50 or fewer emp.)
"A strong foundation for modern business operations"
5/5
What do you like best about Microsoft 365?

Microsoft 365 gives us a professional, all-in-one operating environment for email, document management, collaboration, meetings, and day-to-day business operations. Its biggest strength is how tightly the tools work together. Outlook, Teams, Word, Excel, SharePoint, and OneDrive form a connected ecosystem that makes it much easier to keep communication, files, and workflows organized, without constantly jumping between disconnected platforms. It has helped us operate more efficiently and present a more polished, enterprise-level experience both internally and externally. It also integrates seamlessly with our tech stack. Review collected by and hosted on G2.com.

What do you dislike about Microsoft 365?

Some parts of the platform can feel a bit fragmented, especially since admin settings, user settings, and security controls are located in different places rather than being grouped together. Review collected by and hosted on G2.com.

Hemant Pratap S.
HS
Hemant Pratap S.
Sr. Associate
Enterprise (> 1000 emp.)
"MS 365 Engineer review at TCS"
4/5
What do you like best about Microsoft 365?

The user profile management has gotten better. The profiles sync seamlessly. Review collected by and hosted on G2.com.

What do you dislike about Microsoft 365?

The synchronization from on-prem to cloud can be bit faster. Review collected by and hosted on G2.com.

Adolfo M.
AM
Adolfo M.
Entrepreneur
Small-Business (50 or fewer emp.)
Guest users or non-business users of the software, not included in G2 scores.
"Comprehensive and User-Friendly, But Pricing Model Needs Improvement"
5/5
What do you like best about Microsoft 365?

I like Microsoft 365 because they've updated a lot of things, and the security system is good. Plus, the easy way to recover files is wonderful. Most of the times, when you delete something, even from the recycle bin, you can still find it in the deleted files, and I find that really cool. Also, having Microsoft 365 in one device means you can access it on every other device, which is convenient. I find the innovation impressive, especially when you compare the old Office versions to the new ones, it makes everyday tasks more simple and easy. Also, it's user-friendly, making the initial setup so simple and easy. Review collected by and hosted on G2.com.

What do you dislike about Microsoft 365?

I have a paid membership, which I pay monthly, but sometimes it doesn't work. There are some specific features which still require me to pay or upgrade, and I find it inconvenient. If they can improve for that one payment to have access to everything, that'll be good. Review collected by and hosted on G2.com.

MA
Mohammad A.
Network Engineer
Small-Business (50 or fewer emp.)
"Microsoft 365: Making Work Easier and Smarter"
5/5
What do you like best about Microsoft 365?

Microsoft 365 is a cloud-based platform that allows users to access emails, files, and applications from anywhere using the internet. It includes popular tools like Word, Excel, PowerPoint, and Teams for everyday work. Multiple users can collaborate on the same document in real time, which improves productivity. It also provides strong security features such as multi-factor authentication and data protection. Files can be stored and shared easily using cloud storage through OneDrive. Review collected by and hosted on G2.com.

What do you dislike about Microsoft 365?

Microsoft 365 depends heavily on an internet connection, so users may face difficulties when the network is slow or unavailable. It works on a subscription model, which means organizations need to pay regularly to continue using the services. Some users find the platform complex because of the large number of features and settings. Data stored in the cloud may raise privacy concerns for some organizations. Occasional service outages or synchronization issues can also affect productivity. Review collected by and hosted on G2.com.

Vishal K.
VK
Vishal K.
Devops Intern
Small-Business (50 or fewer emp.)
"Comprehensive Suite for Collaboration and Productivity"
4.5/5
What do you like best about Microsoft 365?

I use Microsoft 365 as my primary productivity and collaboration suite. I really appreciate that it covers a wide range of daily tasks and academic workflows, from document creation and editing to email communication, project and file management, and automation workflows. The cross-platform access, along with its security and compliance features, stands out to me. What I find most advantageous is that Microsoft 365 provides a single integrated ecosystem for communication, document management, and collaboration, reducing tool fragmentation. Real-time co-authoring on Word, Excel, and PowerPoint has solved previous version control issues. The integration with OneDrive and SharePoint ensures documents are stored in central, secure locations, available from anywhere on any device. I find the initial setup straightforward and efficient compared to other enterprise suites, with its cloud-based nature eliminating the need for a heavy client installation. This has truly been beneficial as users can log in with their organization credentials and start using apps immediately, making Microsoft 365 central to our workflows. Review collected by and hosted on G2.com.

What do you dislike about Microsoft 365?

There are a few areas where I feel Microsoft 365 could be improved. The performance in Teams, especially during large meetings and when switching between multiple channels, can feel heavy and consume significant system resources. A faster experience would help. Also, the complex licensing and plans can be confusing for academic institutions and small teams. Clearer pricing tiers and simpler plan structures would reduce overhead. Review collected by and hosted on G2.com.

Essameldin M.
EM
Essameldin M.
Business travel specialist
Mid-Market (51-1000 emp.)
"Microsoft 365: Seamless Collaboration, Strong Security, and Anywhere Access"
5/5
What do you like best about Microsoft 365?

What I like most about Microsoft 365

- Everything works together smoothly — Word, Excel, Teams, Outlook all connect naturally.

- Real‑time teamwork — you can edit the same file with others without version problems.

- Strong security — protection is built in and doesn’t require effort.

- Access anywhere — your files stay synced through OneDrive.

- Smart AI tools — they help you work faster and cleaner.

If you want it even shorter or in a different tone, I can adjust it Review collected by and hosted on G2.com.

What do you dislike about Microsoft 365?

- Some apps feel heavy and can slow down older devices.

- Frequent interface changes make features hard to track.

- Needs strong internet for the best experience.

- Too many alerts from Teams and Outlook if not adjusted.

If you want it even more concise or in a specific tone, I can reshape it. Review collected by and hosted on G2.com.