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Microsoft 365

By Microsoft

4.6 out of 5 stars

How would you rate your experience with Microsoft 365?

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Microsoft 365 Reviews & Product Details

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Pricing

Pricing provided by Microsoft 365.

Microsoft 365 Business Basic

$6.00
1 User Per Month

Microsoft 365 Business Standard

$12.50
1 User Per Month

Microsoft 365 Integrations

(128)
Integration information sourced from real user reviews.

Microsoft 365 Media

Microsoft 365 Demo - Microsoft Teams
Microsoft Teams video conference with screenshare
Microsoft 365 Demo - Microsoft Teams
Microsoft Teams collaborative chat
Microsoft 365 Demo - Microsoft Outlook
Microsoft Outlook
Microsoft 365 Demo - Microsoft Word
Microsoft Word with Editor
Microsoft 365 Demo - Microsoft PowerPoint
Microsoft PowerPoint
Microsoft 365 Demo - Microsoft Excel
Microsoft Excel
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Microsoft 365 Reviews (5,659)

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Reviews

Microsoft 365 Reviews (5,659)

View 12 Video Reviews
4.6
5,659 reviews

Pros & Cons

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Shakti Prasad P.
SP
Support Specialist
Enterprise (> 1000 emp.)
"Seamless Collaboration and Productivity with Microsoft 365"
What do you like best about Microsoft 365?

What I appreciate most about Microsoft 365 is the effortless, real-time integration it offers across all my devices, turning a suite of apps into a cohesive, unified workspace. Whether I’m composing a document in Word, overseeing a complex project in Teams, or analyzing data in Excel, the real-time co-authoring feature with colleagues—alongside the generous 1 TB of OneDrive cloud storage—ensures I never have to worry about version control or being confined to a single location. With the introduction of Copilot AI in 2025, this experience has been enhanced even further. Copilot serves as an "on-demand assistant," capable of summarizing meetings, drafting emails, and automating repetitive tasks, which lets me dedicate more time to creative work instead of administrative duties. Review collected by and hosted on G2.com.

What do you dislike about Microsoft 365?

What I find most frustrating about Microsoft 365 is the persistent sense of "subscription fatigue," combined with a suite that seems to grow more bloated and intrusive over time. Since it operates under a Software-as-a-Service (SaaS) model, you never actually "own" the software, and the endless cycle of required updates can be a mixed blessing. These updates often relocate familiar buttons, alter default fonts—such as the recent switch to Aptos—or automatically install applications you have no use for. In 2025, the forceful integration of Copilot AI and OneDrive has become especially bothersome, as the software regularly pushes you toward using cloud storage or AI features, even when you would rather work locally or keep things straightforward. This increasing bloat can cause noticeable slowdowns, with even powerful PCs experiencing lag or stuttering in programs like Outlook or Excel, making the suite feel more like a cumbersome web portal than a responsive desktop application. Review collected by and hosted on G2.com.

NS
System Administrator
Mid-Market (51-1000 emp.)
"Outstanding Experience from Start to Finish"
What do you like best about Microsoft 365?

I appreciate Microsoft 365 because it simplifies work and helps keep everything organized. By bringing together apps like Word, Excel, PowerPoint, Outlook, Teams, and OneDrive in a single platform, it ensures that all the tools work seamlessly together. I find it especially useful that I can work from anywhere, securely share files, and even collaborate on documents in real time. The cloud storage feature is particularly helpful, as it automatically saves my work and allows me to access it from any device. All in all, I find Microsoft 365 to be a convenient, efficient, and dependable solution for both personal and professional tasks. Review collected by and hosted on G2.com.

What do you dislike about Microsoft 365?

One aspect I find challenging about Microsoft 365 is that it can be somewhat overwhelming for newcomers due to the sheer number of features and applications available. Additionally, updates occasionally alter the interface, which may lead to confusion. Another point to consider is that a reliable internet connection is necessary to get the most out of the service, and the subscription fee might be expensive for some users. Review collected by and hosted on G2.com.

Varun Teja B.
VB
A
Enterprise (> 1000 emp.)
"Seamless Collaboration and Productivity with Microsoft 365"
What do you like best about Microsoft 365?

Microsoft 365 provides a well-integrated ecosystem that makes daily works smooth and efficent.Tools like Outlook, teams,word,excel and Onedrive work seamlessly together,making collaboration,communication and document management very easy. Real time co-authoring ,cloud access and strong enterprise-level security are big advantages that help me stay productive and organised Review collected by and hosted on G2.com.

What do you dislike about Microsoft 365?

At times, Microsoft 365 can feel heavy and overwhelming because of the number of tools and frequent updates. Some applications consume significant system resources, and occasional sync or login issues can interrupt work flow. Also advance features are not always intuitive which can create a learning curve for new users. Review collected by and hosted on G2.com.

satyam m.
SM
Pre Sales Engineer
Mid-Market (51-1000 emp.)
"Data Protection, Easy Collaboration and Access Anywhere"
What do you like best about Microsoft 365?

M365 lets me work from any device, no matter where I am. My files are automatically saved so I don’t lose any of my work. The apps the I use the most like Word, Excel, Teams, and Outlook they all connect together well, which makes it easy and faster to work. I also like that I can share files with other people in real time, so we can edit documents together without sending the changed files again and again. Review collected by and hosted on G2.com.

What do you dislike about Microsoft 365?

It is sometime slow and the search feature in the apps like excel and word is not too good. I have to do a web search to find the answer. Review collected by and hosted on G2.com.

NB
Biostatistician
Enterprise (> 1000 emp.)
"Seamless Collaboration and Accessibility with Microsoft 365"
What do you like best about Microsoft 365?

What I appreciate most about Microsoft 365 is how it brings all the Microsoft apps together in one place, making my work much easier. Another major advantage is that Microsoft 365 is cloud-based, allowing me to access my work files—such as Excel spreadsheets, presentations, and Word documents—from anywhere. I can update these files on the go, and at the same time, others can access the updated versions, which makes collaboration incredibly simple. Review collected by and hosted on G2.com.

What do you dislike about Microsoft 365?

At the moment, I find the pricing to be a bit high for me. Review collected by and hosted on G2.com.

Ranit D.
RD
Trainee Analyst
Information Technology and Services
Small-Business (50 or fewer emp.)
"Seamless Productivity and Effortless Collaboration with Microsoft 365"
What do you like best about Microsoft 365?

What I like best about Microsoft 365 is how seamlessly everything works together to make daily tasks easier. Whether you're writing in Word, analyzing data in Excel, or collaborating in Teams, all the apps feel connected, and your files follow you wherever you go. The cloud syncing is smooth, the built-in AI features save a lot of time, and real-time collaboration makes group work feel effortless. Overall, it’s a clean, reliable, and productivity-focused ecosystem that helps you get things done without unnecessary friction. Review collected by and hosted on G2.com.

What do you dislike about Microsoft 365?

What I dislike about Microsoft 365 is that it can sometimes feel heavier than it needs to be. The apps are powerful, but that also means they can be slow to load or overwhelming with features you might not use often. The subscription model can feel expensive over time, especially for people who only need the basics. And while cloud integration is great, it also means you’re relying a lot on stable internet and Microsoft’s ecosystem, which can feel restrictive. Overall, it’s incredibly capable—but not always the simplest or lightest experience. Review collected by and hosted on G2.com.

Liliana C.
LC
Teacher / YouTuber
Small-Business (50 or fewer emp.)
Guest users or non-business users of the software, not included in G2 scores.
"Beyond Office: A Review of the Microsoft 365 Cloud Ecosystem"
What do you like best about Microsoft 365?

The wide range of applications and services that can be integrated in the workflow, from the well-known Microsoft Office apps to the cloud services as OneDrive and Microsoft-Teams. Also it's portability liberates you from working from your PC and wherever you need one of your files, practically you have it at the tip of your fingers. Review collected by and hosted on G2.com.

What do you dislike about Microsoft 365?

While Microsoft 365 offers a powerful and unified environment, adopting it comes with two primary challenges. First, there is a learning curve to fully utilize all the integrated services, especially when moving beyond the core Office apps into platforms like Teams and SharePoint; however, with regular use, mastery becomes significantly easier. Second, cost is a significant factor as it operates on a subscription model, which must be weighed against alternatives like the free, basic web versions of the Office apps or competing free productivity suites. Review collected by and hosted on G2.com.

Ranu S.
RS
Software Developer, AI and ML Engineer.
Information Technology and Services
Mid-Market (51-1000 emp.)
"365 days of Office Management and Home Management Tool"
What do you like best about Microsoft 365?

We recently transitioned from G Suite to the Microsoft 365 environment. As a key member of the process, I found that although the transition took some time due to the large amount of data involved, it ultimately went smoothly. Some of the benefits we've experienced include having greater control over documents, improved formatting options, enhanced functions, and a more user-friendly interface. We no longer need to open everything in a browser, which is convenient. Team collaboration and notifications have also improved thanks to MS Teams and Outlook. Additionally, OneDrive's cloud storage has been helpful for storing important files and backing up data to prevent loss from device failure. Integrating multiple users within our organization has also become much easier. Review collected by and hosted on G2.com.

What do you dislike about Microsoft 365?

I appreciate most of the features, but I especially enjoy the mailing aspect of the Apple environment, which allows you to continue working on your documents across multiple devices. Review collected by and hosted on G2.com.

JG
IT SYSTEMS ANAYLST
Information Technology and Services
Mid-Market (51-1000 emp.)
"Seamless Collaboration and Cloud Access with Microsoft 365"
What do you like best about Microsoft 365?

Microsoft 365 is a fantastic product for several key reasons. Firstly, it has seamless integrations between other existing Microsoft apps that makes collaboration smooth. Secondly, it is cloud based so you can access your files from anywhere in the world as long as you have access to the internet. It also allows others to collaborate simultaneously in word, excel power point, etc.. Microsoft Teams is a great collaboration tool with chat integration, a platform to share and access files through a structure of channels. Review collected by and hosted on G2.com.

What do you dislike about Microsoft 365?

There are not many drawbacks to Microsoft 365 but one of the are add-on costs. You may need a higher tier plan which will cost more depending on the type of business you are running and operating. Review collected by and hosted on G2.com.

SP
International Business development executive
Enterprise (> 1000 emp.)
"Seamless Collaboration and Productivity Across All Devices"
What do you like best about Microsoft 365?

This is a highly useful tool. What I appreciate most is the ability to use Word, SharePoint, Outlook, Teams, and Excel on any device, which makes it extremely convenient. It also enables seamless collaboration within teams, making it accessible for all types of communication. Another advantage is the integration of Microsoft Copilot, which helps me refine my emails or draft responses, saving me valuable time. Additionally, the integration ecosystem is robust and effective. Review collected by and hosted on G2.com.

What do you dislike about Microsoft 365?

So far, I don't have any dislikes; everything appears to be going well for me. Review collected by and hosted on G2.com.

Pricing Options

Pricing provided by Microsoft 365.

Microsoft 365 Business Basic

$6.00
1 User Per Month

Microsoft 365 Business Standard

$12.50
1 User Per Month

Microsoft 365 Business Premium

$22.00
1 User Per Month
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Microsoft 365 Features
Cloud collaboration
Annotations
Simultaneously editing
Basic applications
Suite access
Templates
Web Interface
File Type Support
Auto save
Revision History
Document Editor
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Microsoft 365
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