Microsoft 365 Reviews & Product Details

I use Word and Excel daily. I couldn't imagine getting my work done without them. I have tried using low-cost/free competitors, but they aren't in the same league. I write status reports, track attendance, calculate hours worked into PTO earned, just about everything in my day-to-day is in Word or Excel. I also use Power Point for the occasional presentation, or for items that require just a quick graphical touch. Office 365 just seems to work, and it allows more flexibility than the freebie apps. Review collected by and hosted on G2.com.

My only real dislikes with Office are in Word. I am still not a fan of the menu ribbon that was added a few years ago. Sometimes, it can be difficult to find the functionality that I'm searching for. Also, in Word, if you try to add images to documents, all sorts of crazy formatting errors can occur. I think that's something we've all learned to live with at this point. Review collected by and hosted on G2.com.

What I like most about Microsoft 365 is how all the apps work together in one place. Tools like Word, Excel, and Teams make collaboration very easy, especially with real-time editing.

The most helpful feature is OneDrive cloud storage, which lets me access and share files from anywhere. It saves time, keeps everything organized, and makes my daily work much smoother. Review collected by and hosted on G2.com.

One thing I dislike about Microsoft 365 is that it can sometimes feel heavy and slow, especially on low-performance systems. Apps like Teams and Outlook may take time to load and occasionally lag during use.

Another downside is the frequent updates and interface changes, which can be confusing and disrupt workflow. Also, the subscription cost can feel expensive for individual users. Improving performance optimization and providing more stable, consistent UI experiences would make it better. Review collected by and hosted on G2.com.

Microsoft 365 brings together integrated applications like Word, Excel, PowerPoint, Outlook, and Teams in one ecosystem. It’s easy to use, with a familiar, straightforward interface for employees, which reduces the need for lengthy training. The cloud features are also practical: you can upload files to OneDrive or SharePoint and access them from anywhere. File sharing and collaboration are smooth, allowing employees to work instantly on the same document. Meetings are simple to set up and run through Teams, with chat, video calls, and calendar integration. On top of that, security is strong, with advanced data protection and full control over access and permissions. In short, it offers everything employees need: simplicity, collaboration, and security. Review collected by and hosted on G2.com.

The ongoing subscription cost is a drawback for me. Also, the frequent updates can be confusing at times and may leave users unsure about what has changed. Review collected by and hosted on G2.com.

I like that it's easy to create, modify, and delete users, assign licenses, and activate MFA. My experience has been very good; the administration platform is intuitive. Implementing user licenses has been easy. Generally, I assign a temporary password and require the user to change it upon logging in. This is very useful for ensuring users are responsible for their data. When users forget their password, it's very easy to reset it as an administrator, I Have never used the customer support. Review collected by and hosted on G2.com.

The most common problem is that the Microsoft Authenticator stops working and I have to reset the MFA parameters. Review collected by and hosted on G2.com.

What I like most is how Microsoft 365 brings my day-to-day work into one place, so I’m not juggling apps all day. Outlook handles email and calendar, Teams covers chat and meetings, OneDrive and SharePoint keep files organized, and Word, Excel, and PowerPoint take care of documents—all connected under the same sign-in. I can open a file in OneDrive, co-edit it with a teammate while we’re chatting in Teams, and then send a quick calendar invite without having to constantly context-switch. Overall it feels smoother than it used to; performance is better than a few years back, and small touches like presence and commenting across apps make collaboration feel natural instead of forced.

Getting set up on new machines is straightforward for me. I sign in, policies apply, and my mail, files, and apps sync down. I’m not spending a whole morning tweaking settings; most of the time it works out of the box. File sharing is cleaner too: I send links within the org, permissions carry over, and we avoid the old problem of five different versions floating around. When I move between devices—desktop to web to mobile—the experience stays consistent enough that I don’t lose my place. That ease of implementation is real, and it saves me time every quarter when we refresh laptops.

Feature-wise, it’s packed but still usable. Co-authoring in Word and Excel is a big win, comments and track changes feel less messy, and version history has saved me more than once when someone edits the wrong thing. Teams meetings with screen sharing and captions are solid, Outlook rules and delay send help keep client mail tidy, and Power Automate lets me set up quick flows to cut manual steps, like filing attachments or pinging a channel when a doc changes. Search across mail and files has improved—still not perfect, but good enough that I can find an old deck or thread quickly. The real value is the integration across apps: it keeps me moving without glue code or a dozen extensions. I’m in Microsoft 365 basically every workday, and it feels like far less friction than trying to stitch together a bunch of separate tools. Review collected by and hosted on G2.com.

I don’t have many dislikes, but I do want to call out the occasional sign-in loop or sync hiccup. Every so often, OneDrive gets stuck and a file will show as syncing forever until I quit the app and restart it, and then it clears. I’ve also had rare moments where licensing checks keep nagging even though I’m already signed in; again, a restart usually fixes it. Updates can sometimes shuffle a button or menu around, which steals a few minutes while I relearn where a setting moved. None of this is a deal breaker for me—just small bumps that tend to show up at the wrong time, make me sigh, and then I keep going. Review collected by and hosted on G2.com.

What I like most about Microsoft 365 is how everything works together smoothly. Word, Excel, PowerPoint, and Outlook are very reliable and easy to use for both personal and office work. Cloud storage with OneDrive makes it simple to access files from anywhere, and real-time collaboration helps a lot when working with teams. It saves time and improves productivity. Review collected by and hosted on G2.com.

The main downside is the subscription cost, which can feel expensive for individual users. Sometimes updates change the interface slightly, which takes time to adjust. Also, Microsoft 365 works best with a stable internet connection, and some advanced features are not very beginner-friendly without proper guidance. Review collected by and hosted on G2.com.

I like how Microsoft 365 is tied together with all of the programs. Because it is a tied-together system, it makes it extremely easy to operate the different programs like Word, PowerPoint, and Excel.

I love that everything is saved, easy for me to utilize, and it is easy to find. It has an extremely seamless integration. I am able to complete tasks for personal use, as well as for work. The majority of the time, I am using Microsoft 365 to complete work tasks. I primarily am grading student assignments, which are turned in on an online system. The online system is clunky, so Microsoft 365 makes it easier to transfer the assignments over and grade them without the distraction of all of the task bars and other elements incorporated into the online system we use.

My employee does not pay for any additional resources or aid for completing tasks, so 365 comes out of our pocket. I love that I am able to share an account with my husband, as he finds utilizing it beneficial, as well. I love how the account does not require me to use one app alone. I am able to log into each individual app. This helps me keep things separated, which is better for how I think and process things.

As previously stated, implementing Microsoft 365 is extremely easy--literally the click of a button. I utilize it approximately 5 days a week.

As far as customer support goes, we have had no issues, thus far, that would require the need for customer support. However, it is extremely easy to find the information for customer support, should the need arise. Review collected by and hosted on G2.com.

If there was one thing that I would say is a disadvantage to Microsoft 365 it would be the cost. Otherwise, I enjoy everything about this software and have no complaints thus far. Review collected by and hosted on G2.com.

microsoft 365 is centralized platform for manage user and email with multiple domain support and can integared with active directory for user syncing and with advance feature like device onboarding and compliance managemen with intune including MAM and MDM.

with Conditional Access policies and Role-Based Access Control Review collected by and hosted on G2.com.

365 tightly integrated to Microsoft Intra so i can not use any other IDP in 365 for SSO and cost also higher as compare to amazon mail or zoho for small organization. Review collected by and hosted on G2.com.

What I appreciate most about Microsoft 365 is the effortless, real-time integration it offers across all my devices, turning a suite of apps into a cohesive, unified workspace. Whether I’m composing a document in Word, overseeing a complex project in Teams, or analyzing data in Excel, the real-time co-authoring feature with colleagues—alongside the generous 1 TB of OneDrive cloud storage—ensures I never have to worry about version control or being confined to a single location. With the introduction of Copilot AI in 2025, this experience has been enhanced even further. Copilot serves as an "on-demand assistant," capable of summarizing meetings, drafting emails, and automating repetitive tasks, which lets me dedicate more time to creative work instead of administrative duties. Review collected by and hosted on G2.com.

What I find most frustrating about Microsoft 365 is the persistent sense of "subscription fatigue," combined with a suite that seems to grow more bloated and intrusive over time. Since it operates under a Software-as-a-Service (SaaS) model, you never actually "own" the software, and the endless cycle of required updates can be a mixed blessing. These updates often relocate familiar buttons, alter default fonts—such as the recent switch to Aptos—or automatically install applications you have no use for. In 2025, the forceful integration of Copilot AI and OneDrive has become especially bothersome, as the software regularly pushes you toward using cloud storage or AI features, even when you would rather work locally or keep things straightforward. This increasing bloat can cause noticeable slowdowns, with even powerful PCs experiencing lag or stuttering in programs like Outlook or Excel, making the suite feel more like a cumbersome web portal than a responsive desktop application. Review collected by and hosted on G2.com.

I appreciate Microsoft 365 because it simplifies work and helps keep everything organized. By bringing together apps like Word, Excel, PowerPoint, Outlook, Teams, and OneDrive in a single platform, it ensures that all the tools work seamlessly together. I find it especially useful that I can work from anywhere, securely share files, and even collaborate on documents in real time. The cloud storage feature is particularly helpful, as it automatically saves my work and allows me to access it from any device. All in all, I find Microsoft 365 to be a convenient, efficient, and dependable solution for both personal and professional tasks. Review collected by and hosted on G2.com.

One aspect I find challenging about Microsoft 365 is that it can be somewhat overwhelming for newcomers due to the sheer number of features and applications available. Additionally, updates occasionally alter the interface, which may lead to confusion. Another point to consider is that a reliable internet connection is necessary to get the most out of the service, and the subscription fee might be expensive for some users. Review collected by and hosted on G2.com.