---
title: Microsoft Teams Notifications Reviews
meta_title: 'Microsoft Teams Notifications Reviews 2026: Details, Pricing, & Features
  | G2'
meta_description: Filter 65 reviews by the users' company size, role or industry to
  find out how Microsoft Teams Notifications works for a business like yours.
aggregate_rating:
  rating_value: 4.4
  review_count: 65
  scale: '5'
date_modified: '2026-07-17'
parent_category:
  name: Marketplace Apps
  url: https://www.g2.com/categories/marketplace-apps
---

# Microsoft Teams Notifications Reviews
**Vendor:** Cybage Software  
**Category:** [ServiceNow Marketplace Apps](https://www.g2.com/categories/servicenow-store-apps)  
**Average Rating:** 4.4/5.0  
**Total Reviews:** 65
## About Microsoft Teams Notifications
Microsoft Teams Notifications is a ServiceNow application designed to enhance collaboration by integrating ServiceNow&#39;s IT service management capabilities directly into Microsoft Teams. This integration enables users to receive real-time notifications and perform routine ServiceNow tasks within the Teams environment, streamlining workflows and improving response times. Key Features and Functionality: - Real-Time Notifications: Users receive instant alerts in Microsoft Teams for ServiceNow incidents, changes, and updates, ensuring timely awareness and action. - Actionable Messages: Notifications include actionable options, allowing users to approve requests, add comments, or update records directly from Teams. - Seamless Integration: The application connects ServiceNow and Microsoft Teams without the need for complex configurations, facilitating a smooth user experience. - Enhanced Collaboration: Teams can discuss and resolve ServiceNow incidents within the Teams interface, reducing the need to switch between platforms. Primary Value and User Benefits: Microsoft Teams Notifications addresses the challenge of fragmented communication between IT service management and collaboration tools. By integrating ServiceNow with Microsoft Teams, it ensures that critical information is promptly delivered to the right personnel, enabling faster decision-making and issue resolution. This integration reduces response times, enhances team collaboration, and increases overall productivity by keeping all stakeholders informed and engaged within a unified platform.



## Microsoft Teams Notifications Pros & Cons
**What users like:**

- Users appreciate the **efficient communication** of Microsoft Teams Notifications, facilitating quick and effective interactions among colleagues. (2 reviews)
- Users find Microsoft Teams Notifications **easy to use** , facilitating quick communication and saving valuable time. (1 reviews)
- Users value the **real-time communication** in Microsoft Teams Notifications, enhanced by customizable settings and app compatibility. (1 reviews)
- Users find Microsoft Teams Notifications to be **easier and time-saving** compared to traditional emails for communication. (1 reviews)
- Users find Microsoft Teams Notifications to greatly enhance **productivity improvement** , streamlining communication and saving valuable time. (1 reviews)

**What users dislike:**

- Users experience **delays** and screen sharing issues, impacting the effectiveness of presentations and interactions. (1 reviews)
- Users often face **login issues** as Microsoft Teams Notifications randomly logs them out, disrupting their workflow. (1 reviews)
- Users often experience **screen issues** like lag or gray screens that hinder effective presentations and interactions. (1 reviews)

## Microsoft Teams Notifications Reviews
  ### 1. It was a good experience with microsoft teams notifications

**Rating:** 4.0/5.0 stars

**Reviewed by:** Anand G. | Customer Success Lead, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 12, 2021

**What do you like best about Microsoft Teams Notifications?**

It was a cool experience with teams. 
It notifies you instantly without any delay.
You can integrate teams with other apps and you will receive notifications about them as well.

**What do you dislike about Microsoft Teams Notifications?**

Sometimes there are too many notifications.

**Recommendations to others considering Microsoft Teams Notifications:**

Go for it without a doubt.

**What problems is Microsoft Teams Notifications solving and how is that benefiting you?**

It helps communicate with others very easily.

  ### 2. Industry Standard

**Rating:** 2.5/5.0 stars

**Reviewed by:** Verified User in Consumer Goods | Mid-Market (51-1000 emp.)

**Reviewed Date:** October 01, 2021

**What do you like best about Microsoft Teams Notifications?**

Everyone uses MS Teams for video conferencing

**What do you dislike about Microsoft Teams Notifications?**

There should be more backgrounds available.

**What problems is Microsoft Teams Notifications solving and how is that benefiting you?**

Video communication

  ### 3. Teams is here to stay in our WFH hybrid world - but staying in flow is critical.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Consumer Goods | Enterprise (> 1000 emp.)

**Reviewed Date:** November 03, 2020

**What do you like best about Microsoft Teams Notifications?**

Teams notifications has enough customization to allow for good Do-Not-Disturb features, while still whitelisting important partners. I like the opportunity to mute meeting chats, but still follow along.

**What do you dislike about Microsoft Teams Notifications?**

Default is that all notifications are "on."

**What problems is Microsoft Teams Notifications solving and how is that benefiting you?**

Managing many projects, many meetings and meetings that I'm not in but need to know what's happening. Multiple teams and projects and able to - at a glance - catch up quickly on new activity.

  ### 4. Microsoft Teams Notifications Settings Review

**Rating:** 5.0/5.0 stars

**Reviewed by:** ANIL P. | Independent Business Owner, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 08, 2019

**What do you like best about Microsoft Teams Notifications?**

Non Annoying but simple setup to get relevant notifications and if well connected and configured using connectors and tabs, easy to get all updates at one place when in need.

**What do you dislike about Microsoft Teams Notifications?**

One ultimate option is missing by which a beautiful GUI can be integrated to the organisation's website for customers of that business to reach out the seller and so the business can handle all incoming customer enquiries with the relevant team available at that particular time. I think even that may be very easy to build as an external app for a talented programmer or microsoft partner.

**Recommendations to others considering Microsoft Teams Notifications:**

You can configure notifications in a wide variety of methods  ( Both Outgoing from teams or Incoming to teams )

**What problems is Microsoft Teams Notifications solving and how is that benefiting you?**

I am currently on the ""beta"" stage of my customer support chat bot ( On my website at https://www.optanesystems.com ) which is inbuilt in teams as a connector called webchat. As that connector has a pre built integration code, it is very easy to integrate for anybody. So many other connectors are connected to my teams ( Yammer RSS etc ) and as all are providing various notification settings through various channels, all notifications reach me "on time" on any of my devices.

  ### 5. Easy to use & Convenient application

**Rating:** 4.5/5.0 stars

**Reviewed by:** Kate M. | Business Manager & Vendor Coordinator for University Marketing, Marketing and Advertising, Enterprise (> 1000 emp.)

**Reviewed Date:** November 25, 2019

**What do you like best about Microsoft Teams Notifications?**

I like that I can have a Teams tab open in my internet browser and switch back and forth from working within teams and using the instant messaging function to converse with colleagues.  I like that I receive a subtle sound reminder and see a red dot notification in the tab when a new message comes in. Teams is also linked to my OneDrive account, so I can easily find, share, attach files in messages, as well as tagging people using the "@" sign so they receive a notification as well.  

**What do you dislike about Microsoft Teams Notifications?**

There's not much to dislike!  It works very well for my needs while working. I suppose one feature I don't like is that if I don't have Teams open in my browser or through the application, I don't see any missed message alerts show up in my email inbox until several minutes have passed, so I'm not able to respond in a timely fashion if I don't have it open.

**Recommendations to others considering Microsoft Teams Notifications:**

Using Microsoft Teams Notifications helps me work productively and stay in touch with my colleagues in real time.  It's an easy to use interface and I prefer using it over opening a separate application for instant messaging, like Skype for Business or as an alternative to email which lends to receiving needed information much more slowly.  Teams is also nice to have on your phone as an app so you can be on the go and still receive notifications and respond right away with attachments or other comments.   

**What problems is Microsoft Teams Notifications solving and how is that benefiting you?**

Instant messaging, quick answers to questions or concerns, can insert memes, GIFs, emojis and more. Program can be implemented with other applications, specifically with one that I use daily, which is Smartsheet.  I can quickly create and manage teams, as the owner, and change permissions for users based on their needs.

  ### 6. Microsoft Teams Notifications: A substantial improvement to chatting in-office

**Rating:** 4.0/5.0 stars

**Reviewed by:** Brandon C. | Game Master, Mid-Market (51-1000 emp.)

**Reviewed Date:** December 09, 2019

**What do you like best about Microsoft Teams Notifications?**

It's streamlined and cuts out a lot of the clutter. If you want a straightforward chatting app that lets you have moderate customization, this is the way to go.

**What do you dislike about Microsoft Teams Notifications?**

It can be a bit confusing at first to set up the notifications, if you are used to other chatting apps like HipChat, then you may be used to a different style.

**Recommendations to others considering Microsoft Teams Notifications:**

It's as I said before. Just give it a chance and you will glad you did. It's simple and straight-forward.

**What problems is Microsoft Teams Notifications solving and how is that benefiting you?**

If your company has a wide variety of topics and departments to cover, you can pick and choose what you want to be notified on. Being able to set up my alerts to only inform me of information that is relevant to my dept. is integral to my work. I can also be updated on information that I want to learn more on. (If the coding dept. has a new trick or useful tip, I have that queued up as well.) The ease of sharing the information just makes it essential.

  ### 7. Microsoft Teams Notifications!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 19, 2019

**What do you like best about Microsoft Teams Notifications?**

Microsoft Teams Notifications allows for me to see when certain people are available! It is a great way of communication throughout my office. I am able to receive notifications so I can quickly respond to messages. This allows for me to label messages as "important" or "urgent" so my coworkers know that i need something done asap! I am grateful that we use this service!

**What do you dislike about Microsoft Teams Notifications?**

I havent run into any downsides of Microsoft teams notifications. I have been using it for about 9 months and its worked great!

**Recommendations to others considering Microsoft Teams Notifications:**

I would definitely recommend this product to others! It is very helpful when trying to get tasks done a the workplace.

**What problems is Microsoft Teams Notifications solving and how is that benefiting you?**

The easy communication of Microsoft Teams Notifications allows for a smooth communication throughout the office on a daily basis. Were are able to stay in contact throughout the day and react to certain tasks when they pop up through the notifications. 

  ### 8. MS Teams for the win

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Education Management | Enterprise (> 1000 emp.)

**Reviewed Date:** April 23, 2020

**What do you like best about Microsoft Teams Notifications?**

It allows me to see quickly what I need.

**What do you dislike about Microsoft Teams Notifications?**

Too many ways to connect with people and not sure where to go for it.

**Recommendations to others considering Microsoft Teams Notifications:**

Make sure you turn them on from the beginning.  Use the default settings until you know how you want to customize them .

**What problems is Microsoft Teams Notifications solving and how is that benefiting you?**

Notifications allow me quick access to questions to answer immediately.

  ### 9. MS Team Notification

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.)

**Reviewed Date:** November 19, 2019

**What do you like best about Microsoft Teams Notifications?**

I like that You can also turn on/off notifications for a specific type.  You can get many or as less as you want.  I also like that you can mention the entire team or an individual.  Private messages vs. group messages.

**What do you dislike about Microsoft Teams Notifications?**

Sometimes you do get too many notifications, but we are able to edit that per our needs.

**What problems is Microsoft Teams Notifications solving and how is that benefiting you?**

There are my problems that I am solving by using Teams Notification.  Mainly making sure that items due are completed in a timely manner and that notifications/reminder to team members are delivered.

  ### 10. Aesthetically Pleasing Product

**Rating:** 4.0/5.0 stars

**Reviewed by:** Chloe J. | Teacher, E-Learning, Enterprise (> 1000 emp.)

**Reviewed Date:** December 02, 2019

**What do you like best about Microsoft Teams Notifications?**

I like being able to communicate with various colleagues simultaneously.

**What do you dislike about Microsoft Teams Notifications?**

A dislike is that other software is more widely promoted for ease of access.

**What problems is Microsoft Teams Notifications solving and how is that benefiting you?**

It makes it easy to share OneDrive files and communicate about the items in real time, and in review. 

  ### 11. Impressive ways to notify user of notifications

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.)

**Reviewed Date:** December 10, 2019

**What do you like best about Microsoft Teams Notifications?**

There are many ways to set what behavior you would like to have happen upon notice of a notification.  Also these rules allow you to set for different kinds of notifications (chats, followings, mentions,...etc).  This allows me to concentrate on work instead of constant interruptions for what I can deem as trivial.  Nothing worse than constant interruptions when you are actually trying to get some work done.

**What do you dislike about Microsoft Teams Notifications?**

I wish there was a way to combine "Show in Feed" and "Email" together for a notification delivery option

**What problems is Microsoft Teams Notifications solving and how is that benefiting you?**

Less interruptions at work without sacrificing internal communications

  ### 12. Microsoft Teams is very efficient

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Education Management | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 22, 2019

**What do you like best about Microsoft Teams Notifications?**

The convenience is the best. Can log in anywhere or anytime to connect with my team. 

**What do you dislike about Microsoft Teams Notifications?**

I currently do not have any dislikes and neither does anyone on my team that I am aware of. 

**Recommendations to others considering Microsoft Teams Notifications:**

Highly recommended because of efficiency

**What problems is Microsoft Teams Notifications solving and how is that benefiting you?**

With Microsoft teams we are not all required to be in one place to meet. 

  ### 13. Microsoft Teams is the only way we communicate.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Education Management | Enterprise (> 1000 emp.)

**Reviewed Date:** December 17, 2019

**What do you like best about Microsoft Teams Notifications?**

It helps me keep organized and up-to-date with my colleagues.

**What do you dislike about Microsoft Teams Notifications?**

I wish I could get all my organizations in the same tenant.  If I have to jump back and forth, I can miss items.

**What problems is Microsoft Teams Notifications solving and how is that benefiting you?**

We are able to work globally with MS Teams.

  ### 14. work chat

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Accounting | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 26, 2019

**What do you like best about Microsoft Teams Notifications?**

i like that it gives me a way to know whether or not my work buds are messaging me

**What do you dislike about Microsoft Teams Notifications?**

there isn't really anything i don't like about it

**What problems is Microsoft Teams Notifications solving and how is that benefiting you?**

no problems, benefits are that we can communicate without sharing phone numbers

  ### 15. Useer Friendly

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Oil & Energy | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 19, 2019

**What do you like best about Microsoft Teams Notifications?**

Always available to co workers and easier to work from home if needed.

**What do you dislike about Microsoft Teams Notifications?**

It is very user friendly and at this time there are no dislikes.

**What problems is Microsoft Teams Notifications solving and how is that benefiting you?**

Work is easier if working from home


## Microsoft Teams Notifications Discussions
  - [What are the features of Microsoft teams?](https://www.g2.com/discussions/microsoft-teams-notifications-what-are-the-features-of-microsoft-teams)
  - [What are Microsoft teams notifications?](https://www.g2.com/discussions/what-are-microsoft-teams-notifications)
  - [What are the available notification settings in Microsoft teams?](https://www.g2.com/discussions/what-are-the-available-notification-settings-in-microsoft-teams)
  - [How do notifications work in Microsoft teams?](https://www.g2.com/discussions/how-do-notifications-work-in-microsoft-teams)
  - [What could Teams do to make notifications appear more lightly?](https://www.g2.com/discussions/37283-what-could-teams-do-to-make-notifications-appear-more-lightly) - 1 upvote

- [View Microsoft Teams Notifications pricing details and edition comparison](https://www.g2.com/products/microsoft-teams-notifications/reviews?page=2&section=pricing&secure%5Bexpires_at%5D=2026-08-01+19%3A33%3A59+-0500&secure%5Bsession_id%5D=1a6a4a65-d778-4c96-ac8c-a369ca420bf7&secure%5Btoken%5D=e3d1fa063df75d6cdcf1379f6e69d556720c3a523087e718730891e872694973&format=llm_user)

## Microsoft Teams Notifications Features
**ServiceNow Apps**
- ServiceNow Integration
- Value

**Agentic AI - ServiceNow Store Apps**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Proactive Assistance


