Ashutosh K.
AK
Ashutosh K.
Specialist - Cloud and Infra Management
Mid-Market (51-1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Most lightweight and easy to use remote access tool"
5/5
What do you like best about Microsoft Quick Assist?

Microsoft QuickAssist is the inbuilt remote access tool of Windows 10 and Windows 11, which is totally free of cost. What I like most about QuickAssist it, that it is very lightweight and doesn't need installation separately. Also, you can quickly launch it by pressing Windows+ctrl+Q keys. The screen quality of the remote PC looks clear and lag free. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Quick Assist?

There are plenty of things that I dislike about QuickAssist. One of them is that you can't use shortcuts from the host PC to the remote PC directly, you would have to paste the content in the quickassist text transfer box and then send it to the other pc and then copy the text from the other PC. Also, what I don't like about QuickAssist is that it doesn't have any option to transfer files between the PCs. It doesn't have the option to control the color quality and streaming quality as well which might have helped the users with low internet speeds. Also, there should not be any restriction to use Microsoft account to assist the others. Rest of the things are good. Review collected by and hosted on G2.com.

PW
Paul W.
Student
Small-Business (50 or fewer emp.)
"Already integrated into Windows 10 &11. Teamviewer like simplicity."
4.5/5
What do you like best about Microsoft Quick Assist?

Teamviewer like simplicity. Already there in windows, no installs. Provides an expiring code to connect to another user Review collected by and hosted on G2.com.

What do you dislike about Microsoft Quick Assist?

No advanced functions like blanking out the screen, disabling keyboard and mouse input, reboot persistance. Review collected by and hosted on G2.com.

Adarsh M.
AM
Adarsh M.
senior product engineer
Enterprise (> 1000 emp.)
"This is best and fast for taking the access"
5/5
What do you like best about Microsoft Quick Assist?

just enter the one code and access will be their security is also the best part of quick assist. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Quick Assist?

Sometimes while entering the Microsoft ID password it is not identifying the user the very first time. after entering the same ID multiple times it will identify then. Review collected by and hosted on G2.com.

Gaurav S.
GS
Gaurav S.
Investment Banking Associate
Enterprise (> 1000 emp.)
"Remote Easy Support"
5/5
What do you like best about Microsoft Quick Assist?

The best thing about Quick assist is it's easy use and one doesn't need to install it. Also, it is very light and the quality of the remote PC is good too and that it is cost-free. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Quick Assist?

There isn;t anything that i dislike about this as it is providing great features at this current level. Review collected by and hosted on G2.com.

16120 R.
1R
16120 R.
Legal Associate
Small-Business (50 or fewer emp.)
"Smooth remote access"
4/5
What do you like best about Microsoft Quick Assist?

It's an easy and less complex platform to remotely access a desktop Review collected by and hosted on G2.com.

What do you dislike about Microsoft Quick Assist?

Certain features like audio, etc are better off in other softwares like anydesk, etc. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Verified User in Information Technology and Services
Small-Business (50 or fewer emp.)
"Quick Assist is ideal solution for fast and simple troubleshooting remotely."
4.5/5
What do you like best about Microsoft Quick Assist?

Quick Assist is pre-installed within Windows 10 and 11, so unlike other remote assistance applications which needs to be installed on the interacting machines first, Quick Assist is available right out of the box Review collected by and hosted on G2.com.

What do you dislike about Microsoft Quick Assist?

Most firewalls & NAT will be bypassed by Quick Assist and this great when the access is in the right hands, in the wrong hands, it is an easy security loophole. Review collected by and hosted on G2.com.

Marcel R.
MR
Marcel R.
Head Chef
Small-Business (50 or fewer emp.)
"The right tool for an extra hand"
4.5/5
What do you like best about Microsoft Quick Assist?

How easy was it to use the first time. This helps me a lot with a computer project. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Quick Assist?

That I was not aware of this software before. Review collected by and hosted on G2.com.

Kjetil S.
KS
Kjetil S.
Technical Support Engineer
Enterprise (> 1000 emp.)
"Microsoft Quick Assist - a simple yet a very useful successor to Remote Assistance"
5/5
What do you like best about Microsoft Quick Assist?

I like that it is easy to use and straigtforward. It comes built-in to Windows 10. There is no need for additional license or applications to install. It is based in the cloud. You only need a Microsoft service-based account to be able to start using it.

There is security in that it does not allow for unattended access. The end user needs to approve of the remote session and has the ability to pause it momentarily when needed.

There is an option to annotate, which is very helpful in traning sessions. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Quick Assist?

I don't see anything to dislike about this application. It just serves its purpose right. Review collected by and hosted on G2.com.

Verified User in Retail
UR
Verified User in Retail
Enterprise (> 1000 emp.)
"Microsoft Quick Assist lives up to its name."
5/5
What do you like best about Microsoft Quick Assist?

What I like best about Microsoft Quick Assist is that it allows users to get fast and efficient solutions to Computer issues through remote connection. In addition, all you have to do is download the application if you are already operating Microsoft. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Quick Assist?

What I dislike about Microsoft Quick Assist is that it is only compatible with a device that can operate Microsoft. Therefore, other softwares are more suitable for people who use IOS and MacOs instead. Review collected by and hosted on G2.com.

JS
Josh S.
MEMCM Administrator
Enterprise (> 1000 emp.)
"Very easy"
4.5/5
What do you like best about Microsoft Quick Assist?

It's built into the operating system which makes it easy to use. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Quick Assist?

There is very little information you can find about it. Very little to no Microsoft documentation which makes troubleshooting hard. Review collected by and hosted on G2.com.