--- title: Microsoft Quick Assist Reviews meta\_title: 'Microsoft Quick Assist Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 34 reviews by the users' company size, role or industry to find out how Microsoft Quick Assist works for a business like yours. aggregate\_rating: rating\_value: 4.4 review\_count: 34 scale: '5' date\_modified: '2026-08-10' parent\_category: name: IT Infrastructure url: https://www.g2.com/categories/it-infrastructure ---

### Microsoft Quick Assist Pros and Cons: Top Advantages and Disadvantages

#### Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users appreciate the **ease of use** of Microsoft Quick Assist, making remote support quick and straightforward. [(1 mentions)](https://www.g2.com/products/microsoft-quick-assist/reviews?filters%5Bsentiment_snippet%5D=2491961&qs=pros-and-cons#reviews)

Users value the **easy setup** of Microsoft Quick Assist, appreciating its seamless integration within Windows for quick access. [(1 mentions)](https://www.g2.com/products/microsoft-quick-assist/reviews?filters%5Bsentiment_snippet%5D=2491893&qs=pros-and-cons#reviews)

Users value the **quick and easy remote support** provided by MS Quick Assist, enhancing convenience without extra software. [(1 mentions)](https://www.g2.com/products/microsoft-quick-assist/reviews?filters%5Bsentiment_snippet%5D=2491955&qs=pros-and-cons#reviews)

### Top Pros or Advantages of Microsoft Quick Assist

##### 1. Ease of Use

Users appreciate the **ease of use** of Microsoft Quick Assist, making remote support quick and straightforward.
[
See 1 mentions
](https://www.g2.com/products/microsoft-quick-assist/reviews?filters%5Bsentiment_snippet%5D=2491961&qs=pros-and-cons#reviews)

See Related User Reviews

MN

Mandla N.

Small-Business (50 or fewer emp.)

5.0/5

"Quick, Easy Remote Support with Built-In Windows MS Quick Assist"

What do you like about Microsoft Quick Assist?

I like how quick and easy MS Quick Assist makes remote support. It’s already built into Windows, so there’s no need to install extra software, and it’

##### 2. Easy Setup

Users value the **easy setup** of Microsoft Quick Assist, appreciating its seamless integration within Windows for quick access.
[
See 1 mentions
](https://www.g2.com/products/microsoft-quick-assist/reviews?filters%5Bsentiment_snippet%5D=2491893&qs=pros-and-cons#reviews)

See Related User Reviews

MN

Mandla N.

Small-Business (50 or fewer emp.)

5.0/5

"Quick, Easy Remote Support with Built-In Windows MS Quick Assist"

What do you like about Microsoft Quick Assist?

I like how quick and easy MS Quick Assist makes remote support. It’s already built into Windows, so there’s no need to install extra software, and it’

##### 3. Remote Support

Users value the **quick and easy remote support** provided by MS Quick Assist, enhancing convenience without extra software.
[
See 1 mentions
](https://www.g2.com/products/microsoft-quick-assist/reviews?filters%5Bsentiment_snippet%5D=2491955&qs=pros-and-cons#reviews)

See Related User Reviews

MN

Mandla N.

Small-Business (50 or fewer emp.)

5.0/5

"Quick, Easy Remote Support with Built-In Windows MS Quick Assist"

What do you like about Microsoft Quick Assist?

I like how quick and easy MS Quick Assist makes remote support. It’s already built into Windows, so there’s no need to install extra software, and it’

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 ![Lokesh S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Lokesh S.")
LS

Lokesh S.

Senior Database Administrator

Small-Business (50 or fewer emp.)

4/14/2022

"MS quick support"

2.5/5

What do you like best about Microsoft Quick Assist?

Ms quite support quickly with current company infrastructure. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Quick Assist?

Too many option to redirect to a purticular solution Review collected by and hosted on G2.com.

What problems is Microsoft Quick Assist solving and how is that benefiting you?

Prblem solving

Easy to use

Frandly interface Review collected by and hosted on G2.com.

Show More

Validated ReviewerIncentivizedSource: G2 invite

 ![Verified User in Government Administration](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Government Administration")
AG

Verified User in Government Administration

Small-Business (50 or fewer emp.)

2/10/2022

"Good Free Remote Assist Tool for Windows 10 and 11"

4/5

What do you like best about Microsoft Quick Assist?

It costs you nothing and not difficult to use. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Quick Assist?

It requires the end user to start up the Quick Assist program before the IT can send them the remote request. Review collected by and hosted on G2.com.

Recommendations to others considering Microsoft Quick Assist:

The Quick Assist is a built-in tool in Windows 10 and 11. You don't have to install any software prioer the remote assist session. However, it only works on Windows 10 and 11. Review collected by and hosted on G2.com.

What problems is Microsoft Quick Assist solving and how is that benefiting you?

The Quick Assist can be used for remote troubleshooting and user training. This is good tool for 1 to 1 training. Review collected by and hosted on G2.com.

Show More

8/3/2023
Validated ReviewerIncentivizedSource: G2 invite

 ![Verified User in Writing and Editing](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Writing and Editing")
CW

Verified User in Writing and Editing

Small-Business (50 or fewer emp.)

4/10/2022

"Microsoft Assistant Review"

5/5

What do you like best about Microsoft Quick Assist?

I really the quick and easy access to the things that I use the most. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Quick Assist?

Right now there is nothing I don't like. Review collected by and hosted on G2.com.

What problems is Microsoft Quick Assist solving and how is that benefiting you?

I am able to realize the benefit of time and accessibility Review collected by and hosted on G2.com.

Show More

Validated ReviewerIncentivizedSource: G2 invite

 ![Verified User in Performing Arts](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Performing Arts")
UP

Verified User in Performing Arts

Small-Business (50 or fewer emp.)

12/6/2021

"Excellent tool to problem solve!"

4/5

What do you like best about Microsoft Quick Assist?

Very easy to use when having our IT department help us with an issue. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Quick Assist?

Nothing that stands out. Very easy to use and great tutorials. Review collected by and hosted on G2.com.

What problems is Microsoft Quick Assist solving and how is that benefiting you?

Usually software issues and upgrades that have to be fixed by our IT team. Review collected by and hosted on G2.com.

Show More

Validated ReviewerIncentivizedSource: G2 invite

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