--- title: Microsoft Quick Assist Reviews meta\_title: 'Microsoft Quick Assist Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 34 reviews by the users' company size, role or industry to find out how Microsoft Quick Assist works for a business like yours. aggregate\_rating: rating\_value: 4.4 review\_count: 34 scale: '5' date\_modified: '2026-08-10' parent\_category: name: IT Infrastructure url: https://www.g2.com/categories/it-infrastructure --- ### Microsoft Quick Assist Pros and Cons: Top Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users appreciate the **ease of use** of Microsoft Quick Assist, making remote support quick and straightforward. [(1 mentions)](https://www.g2.com/products/microsoft-quick-assist/reviews?filters%5Bsentiment_snippet%5D=2491961&qs=pros-and-cons#reviews) Users value the **easy setup** of Microsoft Quick Assist, appreciating its seamless integration within Windows for quick access. [(1 mentions)](https://www.g2.com/products/microsoft-quick-assist/reviews?filters%5Bsentiment_snippet%5D=2491893&qs=pros-and-cons#reviews) Users value the **quick and easy remote support** provided by MS Quick Assist, enhancing convenience without extra software. [(1 mentions)](https://www.g2.com/products/microsoft-quick-assist/reviews?filters%5Bsentiment_snippet%5D=2491955&qs=pros-and-cons#reviews) ### Top Pros or Advantages of Microsoft Quick Assist ##### 1. Ease of Use Users appreciate the **ease of use** of Microsoft Quick Assist, making remote support quick and straightforward. [ See 1 mentions ](https://www.g2.com/products/microsoft-quick-assist/reviews?filters%5Bsentiment_snippet%5D=2491961&qs=pros-and-cons#reviews) See Related User Reviews MN Mandla N. Small-Business (50 or fewer emp.) 5.0/5 "Quick, Easy Remote Support with Built-In Windows MS Quick Assist" What do you like about Microsoft Quick Assist? I like how quick and easy MS Quick Assist makes remote support. It’s already built into Windows, so there’s no need to install extra software, and it’ ##### 2. Easy Setup Users value the **easy setup** of Microsoft Quick Assist, appreciating its seamless integration within Windows for quick access. [ See 1 mentions ](https://www.g2.com/products/microsoft-quick-assist/reviews?filters%5Bsentiment_snippet%5D=2491893&qs=pros-and-cons#reviews) See Related User Reviews MN Mandla N. Small-Business (50 or fewer emp.) 5.0/5 "Quick, Easy Remote Support with Built-In Windows MS Quick Assist" What do you like about Microsoft Quick Assist? I like how quick and easy MS Quick Assist makes remote support. It’s already built into Windows, so there’s no need to install extra software, and it’ ##### 3. Remote Support Users value the **quick and easy remote support** provided by MS Quick Assist, enhancing convenience without extra software. [ See 1 mentions ](https://www.g2.com/products/microsoft-quick-assist/reviews?filters%5Bsentiment_snippet%5D=2491955&qs=pros-and-cons#reviews) See Related User Reviews MN Mandla N. Small-Business (50 or fewer emp.) 5.0/5 "Quick, Easy Remote Support with Built-In Windows MS Quick Assist" What do you like about Microsoft Quick Assist? I like how quick and easy MS Quick Assist makes remote support. It’s already built into Windows, so there’s no need to install extra software, and it’ ## Top-Rated Alternatives [ ![TeamViewer](https://images.g2crowd.com/uploads/product/hd_favicon/2d6f572fdd0b0f850dce61e168209cb2/teamviewer.svg "TeamViewer") TeamViewer 4.5/5(4,152) ](https://www.g2.com/products/teamviewer/reviews) [ ![AnyDesk](https://images.g2crowd.com/uploads/product/hd_favicon/3188fa6e676a4d59bcc012231f4b06c3/anydesk.svg "AnyDesk") AnyDesk 4.5/5(1,103) ](https://www.g2.com/products/anydesk/reviews) [ ![LogMeIn Rescue](https://images.g2crowd.com/uploads/product/hd_favicon/69f8f077573b236ed8d34c97f8e726ac/logmein-rescue.svg "LogMeIn Rescue") LogMeIn Rescue 4.6/5(209) ](https://www.g2.com/products/logmein-rescue/reviews) [ View All Alternatives ](https://www.g2.com/products/microsoft-quick-assist/competitors/alternatives) ![Ashutosh K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ashutosh K.") AK Ashutosh K. Specialist - Cloud and Infra Management Mid-Market (51-1000 emp.) 11/14/2021 Business partner of the seller or seller's competitor, not included in G2 scores. "Most lightweight and easy to use remote access tool" 5/5 What do you like best about Microsoft Quick Assist? Microsoft QuickAssist is the inbuilt remote access tool of Windows 10 and Windows 11, which is totally free of cost. What I like most about QuickAssist it, that it is very lightweight and doesn't need installation separately. Also, you can quickly launch it by pressing Windows+ctrl+Q keys. The screen quality of the remote PC looks clear and lag free. Review collected by and hosted on G2.com. What do you dislike about Microsoft Quick Assist? There are plenty of things that I dislike about QuickAssist. One of them is that you can't use shortcuts from the host PC to the remote PC directly, you would have to paste the content in the quickassist text transfer box and then send it to the other pc and then copy the text from the other PC. Also, what I don't like about QuickAssist is that it doesn't have any option to transfer files between the PCs. It doesn't have the option to control the color quality and streaming quality as well which might have helped the users with low internet speeds. Also, there should not be any restriction to use Microsoft account to assist the others. Rest of the things are good. Review collected by and hosted on G2.com. Recommendations to others considering Microsoft Quick Assist: If you are planning to switch to QuickAssist, I would recommend it. The reason is, that it would save a lot of money that companies spend on remote access software. QuickAssist is free for everyone and is available to be used for commercial and personal usage purpose. Everyone who is using Windows 10 or 11 can easily use QuickAssist without having to worry about installing bulky remote access software and paying huge license charges. It is smooth, easy to use, efficient and fulfills all the requirements that a remote access software need. Review collected by and hosted on G2.com. What problems is Microsoft Quick Assist solving and how is that benefiting you? While I was working with Microsoft as a Tech Support Associate, I was using QuickAssist to help the customers remotely with ease. Still, I use QuickAssist to help my friends and colleagues to fix their PC problems remotely. The benefit of QuickAssist is that if the users are using Windows 10 or 11, they won't have to install any other application for remote access and QuickAssist is pretty fast to establish the remote access, it is secure too. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic PW Paul W. Student Small-Business (50 or fewer emp.) 3/29/2022 "Already integrated into Windows 10 &11. Teamviewer like simplicity." 4.5/5 What do you like best about Microsoft Quick Assist? Teamviewer like simplicity. Already there in windows, no installs. Provides an expiring code to connect to another user Review collected by and hosted on G2.com. What do you dislike about Microsoft Quick Assist? No advanced functions like blanking out the screen, disabling keyboard and mouse input, reboot persistance. Review collected by and hosted on G2.com. What problems is Microsoft Quick Assist solving and how is that benefiting you? Simple remote support issue: Printer issues, clear printer queue, restart, make sure printer works as expected. Benefits are that it is already there in windows 10 and 11, no emails, or files transfers needed just a code that can be given over the phone. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Adarsh M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Adarsh M.") AM Adarsh M. senior product engineer Enterprise (\> 1000 emp.) 5/25/2022 "This is best and fast for taking the access" 5/5 What do you like best about Microsoft Quick Assist? just enter the one code and access will be their security is also the best part of quick assist. Review collected by and hosted on G2.com. What do you dislike about Microsoft Quick Assist? Sometimes while entering the Microsoft ID password it is not identifying the user the very first time. after entering the same ID multiple times it will identify then. Review collected by and hosted on G2.com. Recommendations to others considering Microsoft Quick Assist: Highly recommended if you wanna take access in fully secure way you can use quick assist. Review collected by and hosted on G2.com. What problems is Microsoft Quick Assist solving and how is that benefiting you? Taking the access to client machines in a very quick time and resolving their concerns in a very quick response. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Gaurav S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Gaurav S.") GS Gaurav S. Investment Banking Associate Enterprise (\> 1000 emp.) 4/18/2022 "Remote Easy Support" 5/5 What do you like best about Microsoft Quick Assist? The best thing about Quick assist is it's easy use and one doesn't need to install it. Also, it is very light and the quality of the remote PC is good too and that it is cost-free. Review collected by and hosted on G2.com. What do you dislike about Microsoft Quick Assist? There isn;t anything that i dislike about this as it is providing great features at this current level. Review collected by and hosted on G2.com. What problems is Microsoft Quick Assist solving and how is that benefiting you? It helps in gaining access to other person's systems and i can edit their work easily. This way file doesn't need to be shared again and again and the work gets done easily. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![16120 R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "16120 R.") 1R 16120 R. Legal Associate Small-Business (50 or fewer emp.) 4/19/2022 "Smooth remote access" 4/5 What do you like best about Microsoft Quick Assist? It's an easy and less complex platform to remotely access a desktop Review collected by and hosted on G2.com. What do you dislike about Microsoft Quick Assist? Certain features like audio, etc are better off in other softwares like anydesk, etc. Review collected by and hosted on G2.com. What problems is Microsoft Quick Assist solving and how is that benefiting you? Microsoft quick assist helps me remotely access my desktop and use any documents therein. Although the best part is my IT issues can be solved in minutes without anyone being around physically. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services") UI Verified User in Information Technology and Services Small-Business (50 or fewer emp.) 11/18/2021 "Quick Assist is ideal solution for fast and simple troubleshooting remotely." 4.5/5 What do you like best about Microsoft Quick Assist? Quick Assist is pre-installed within Windows 10 and 11, so unlike other remote assistance applications which needs to be installed on the interacting machines first, Quick Assist is available right out of the box Review collected by and hosted on G2.com. What do you dislike about Microsoft Quick Assist? Most firewalls & NAT will be bypassed by Quick Assist and this great when the access is in the right hands, in the wrong hands, it is an easy security loophole. Review collected by and hosted on G2.com. Recommendations to others considering Microsoft Quick Assist: It is a great option since it is built in Windows 10 and 11 so you dont need extra applications even when assisting a user with a new machine. Review collected by and hosted on G2.com. What problems is Microsoft Quick Assist solving and how is that benefiting you? Remote troubleshooting has been made seamless without the need for extra payment for third-party remote assistance applications. Review collected by and hosted on G2.com. Show More 11/22/2021 Current UserValidated ReviewerIncentivizedSource: G2 invite ![Marcel R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Marcel R.") MR Marcel R. Head Chef Small-Business (50 or fewer emp.) 4/10/2022 "The right tool for an extra hand" 4.5/5 What do you like best about Microsoft Quick Assist? How easy was it to use the first time. This helps me a lot with a computer project. Review collected by and hosted on G2.com. What do you dislike about Microsoft Quick Assist? That I was not aware of this software before. Review collected by and hosted on G2.com. What problems is Microsoft Quick Assist solving and how is that benefiting you? Easy communication between colleagues and it is a problem fixer for my needs. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Kjetil S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kjetil S.") KS Kjetil S. Technical Support Engineer Enterprise (\> 1000 emp.) 8/14/2021 "Microsoft Quick Assist - a simple yet a very useful successor to Remote Assistance" 5/5 What do you like best about Microsoft Quick Assist? I like that it is easy to use and straigtforward. It comes built-in to Windows 10. There is no need for additional license or applications to install. It is based in the cloud. You only need a Microsoft service-based account to be able to start using it. There is security in that it does not allow for unattended access. The end user needs to approve of the remote session and has the ability to pause it momentarily when needed. There is an option to annotate, which is very helpful in traning sessions. Review collected by and hosted on G2.com. What do you dislike about Microsoft Quick Assist? I don't see anything to dislike about this application. It just serves its purpose right. Review collected by and hosted on G2.com. Recommendations to others considering Microsoft Quick Assist: If you need a simple tool to share your screen whenever you need some quick assistance with your PC, or for a quick training, this tool is just right for you. No frills. It just serves what it's intended to do. Review collected by and hosted on G2.com. What problems is Microsoft Quick Assist solving and how is that benefiting you? This tool provides a solution to simple remote assistance needs. It does not cost anything. With this tool, you can provide remote support to corporate users very quickly and easily. Not only that, this tool can also be used for mentoring or training. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Retail](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Retail") UR Verified User in Retail Enterprise (\> 1000 emp.) 12/28/2021 "Microsoft Quick Assist lives up to its name." 5/5 What do you like best about Microsoft Quick Assist? What I like best about Microsoft Quick Assist is that it allows users to get fast and efficient solutions to Computer issues through remote connection. In addition, all you have to do is download the application if you are already operating Microsoft. Review collected by and hosted on G2.com. What do you dislike about Microsoft Quick Assist? What I dislike about Microsoft Quick Assist is that it is only compatible with a device that can operate Microsoft. Therefore, other softwares are more suitable for people who use IOS and MacOs instead. Review collected by and hosted on G2.com. What problems is Microsoft Quick Assist solving and how is that benefiting you? The problems being solved through this software are any technical errors that arrive when operating the compute for workflow. It allows me to give remote access to another individual so that they may correct any issues that arrive through Microsoft or the PC itself. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite JS Josh S. MEMCM Administrator Enterprise (\> 1000 emp.) 11/18/2021 "Very easy" 4.5/5 What do you like best about Microsoft Quick Assist? It's built into the operating system which makes it easy to use. Review collected by and hosted on G2.com. What do you dislike about Microsoft Quick Assist? There is very little information you can find about it. Very little to no Microsoft documentation which makes troubleshooting hard. Review collected by and hosted on G2.com. What problems is Microsoft Quick Assist solving and how is that benefiting you? QuickAssist is our backup to when we are having issues remoting in with other tools. It also helps for users that are not connected to our VPN. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ## Work at Microsoft? Claim this profile to respond to reviews, update product info, and reach in-market buyers. 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