--- title: Microsoft Quick Assist Reviews meta\_title: 'Microsoft Quick Assist Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 34 reviews by the users' company size, role or industry to find out how Microsoft Quick Assist works for a business like yours. aggregate\_rating: rating\_value: 4.4 review\_count: 34 scale: '5' date\_modified: '2026-08-10' parent\_category: name: IT Infrastructure url: https://www.g2.com/categories/it-infrastructure --- ### Microsoft Quick Assist Pros and Cons: Top Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users appreciate the **ease of use** of Microsoft Quick Assist, making remote support quick and straightforward. [(1 mentions)](https://www.g2.com/products/microsoft-quick-assist/reviews?filters%5Bsentiment_snippet%5D=2491961&qs=pros-and-cons#reviews) Users value the **easy setup** of Microsoft Quick Assist, appreciating its seamless integration within Windows for quick access. [(1 mentions)](https://www.g2.com/products/microsoft-quick-assist/reviews?filters%5Bsentiment_snippet%5D=2491893&qs=pros-and-cons#reviews) Users value the **quick and easy remote support** provided by MS Quick Assist, enhancing convenience without extra software. [(1 mentions)](https://www.g2.com/products/microsoft-quick-assist/reviews?filters%5Bsentiment_snippet%5D=2491955&qs=pros-and-cons#reviews) ### Top Pros or Advantages of Microsoft Quick Assist ##### 1. Ease of Use Users appreciate the **ease of use** of Microsoft Quick Assist, making remote support quick and straightforward. [ See 1 mentions ](https://www.g2.com/products/microsoft-quick-assist/reviews?filters%5Bsentiment_snippet%5D=2491961&qs=pros-and-cons#reviews) See Related User Reviews MN Mandla N. Small-Business (50 or fewer emp.) 5.0/5 "Quick, Easy Remote Support with Built-In Windows MS Quick Assist" What do you like about Microsoft Quick Assist? I like how quick and easy MS Quick Assist makes remote support. It’s already built into Windows, so there’s no need to install extra software, and it’ ##### 2. Easy Setup Users value the **easy setup** of Microsoft Quick Assist, appreciating its seamless integration within Windows for quick access. [ See 1 mentions ](https://www.g2.com/products/microsoft-quick-assist/reviews?filters%5Bsentiment_snippet%5D=2491893&qs=pros-and-cons#reviews) See Related User Reviews MN Mandla N. Small-Business (50 or fewer emp.) 5.0/5 "Quick, Easy Remote Support with Built-In Windows MS Quick Assist" What do you like about Microsoft Quick Assist? I like how quick and easy MS Quick Assist makes remote support. It’s already built into Windows, so there’s no need to install extra software, and it’ ##### 3. Remote Support Users value the **quick and easy remote support** provided by MS Quick Assist, enhancing convenience without extra software. [ See 1 mentions ](https://www.g2.com/products/microsoft-quick-assist/reviews?filters%5Bsentiment_snippet%5D=2491955&qs=pros-and-cons#reviews) See Related User Reviews MN Mandla N. Small-Business (50 or fewer emp.) 5.0/5 "Quick, Easy Remote Support with Built-In Windows MS Quick Assist" What do you like about Microsoft Quick Assist? I like how quick and easy MS Quick Assist makes remote support. It’s already built into Windows, so there’s no need to install extra software, and it’ ## Top-Rated Alternatives [ ![TeamViewer](https://images.g2crowd.com/uploads/product/hd_favicon/2d6f572fdd0b0f850dce61e168209cb2/teamviewer.svg "TeamViewer") TeamViewer 4.5/5(4,151) ](https://www.g2.com/products/teamviewer/reviews) [ ![AnyDesk](https://images.g2crowd.com/uploads/product/hd_favicon/3188fa6e676a4d59bcc012231f4b06c3/anydesk.svg "AnyDesk") AnyDesk 4.5/5(1,102) ](https://www.g2.com/products/anydesk/reviews) [ ![LogMeIn Rescue](https://images.g2crowd.com/uploads/product/hd_favicon/69f8f077573b236ed8d34c97f8e726ac/logmein-rescue.svg "LogMeIn Rescue") LogMeIn Rescue 4.6/5(209) ](https://www.g2.com/products/logmein-rescue/reviews) [ View All Alternatives ](https://www.g2.com/products/microsoft-quick-assist/competitors/alternatives) ![Sandipan R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sandipan R.") SR Sandipan R. Product Security Engineer Enterprise (\> 1000 emp.) 1/30/2024 "Quick Assist's charm lies in its simplicity." 4.5/5 What do you like best about Microsoft Quick Assist? It's similar to carrying around a technological genie! You only need a short code to share your screen and work together—no sorcery or sorcery spells. From the keyboard of a reliable buddy, troubleshooting is made simple with annotations, conversation, and even complete control. It saves the day, is easy to use, and is free! ✨ Review collected by and hosted on G2.com. What do you dislike about Microsoft Quick Assist? Even while Quick Assist excels in simplicity, there are a few oddities with it: Periodic glitches can cause sessions to become unproductive and aggravating lag fests. Second, the hate list can include privacy issues and limited control alternatives. Review collected by and hosted on G2.com. What problems is Microsoft Quick Assist solving and how is that benefiting you? Quick Assist addresses common PC issues such as configuration errors and program glitches. Consider it a quick route to actual assistance, save me irritation, time, and valuable output. It gives me the confidence to overcome any future digital difficulties, just like having a tech-savvy friend at my disposal! Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Amit s.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Amit s.") AS Amit s. AR analyst Accounting Mid-Market (51-1000 emp.) 1/11/2024 "Click, Zap, Poof! Tech Troubles Begone with Microsoft Quick Assist's Heroic Help" 4/5 What do you like best about Microsoft Quick Assist? Quick Assist, a digital hero at your fingertips! Tech troubles vanish like smoke with its friendly wizardry. Stuck with settings or software woes? No worries, just a click and presto! A helping hand beams in, guiding you with crystal-clear whispers. No tech jargon, just easy steps like baking a cake. Soon, you're back to dancing on your digital daisies, all thanks to Quick Assist's tech-taming magic. A must-have for every PC adventurer! Review collected by and hosted on G2.com. What do you dislike about Microsoft Quick Assist? While Quick Assist offers a helping hand, it can sometimes leave you hanging. Glitches can interrupt the connection, turning a magic trick into a frustrating disappearing act. Privacy concerns linger, like sharing your screen feels like exposing your sock drawer. And if your tech troubles are deep-rooted, its basic tools might leave you scratching your head, wishing for a tech whisperer with a toolbox. It's great for simple fixes, but for complex woes, you might need a more robust remote warrior. Review collected by and hosted on G2.com. What problems is Microsoft Quick Assist solving and how is that benefiting you? Microsoft Quick Assist, the digital knight slaying tech dragons! No more solo battles with settings or software monsters. A click summons a friendly wizard, dispelling confusion with crystal-clear guidance. Gone are tech jargon spells, replaced by easy steps anyone can follow. It's like having a tech-savvy friend always beside you, keeping your PC humming like a happy tune. For me, it's a time-saver, a stress-reliever, and a confidence booster. Now, tech troubles no longer hold me back, thanks to Quick Assist's friendly magic Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Fishery](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Fishery") UF Verified User in Fishery Enterprise (\> 1000 emp.) 1/8/2024 "Quick assist for simple and quick Remote troubleshooting" 4/5 What do you like best about Microsoft Quick Assist? It's easy to use interface is the best feature, It's easy to initiate the connection without hassle. Quick Assist is built-in the Windows 10, So it is easily accessible without the need to install additional software. It enables real-time collaboration by allowing one user to view and control the desktop of another user, sufficient for trouble shooting and training neeeds. And it is compatible with variuos windows devices. Review collected by and hosted on G2.com. What do you dislike about Microsoft Quick Assist? Quick assist only offers basic set of functionalities compared to some third-party remote assistance tools. For advanced trouble shooting, user might need to look for other remote tools. Earlier versions of windows 10 doesn't have access to quick assist, which can be challenging. Plus, cross-platform support is not available. Security might be a concern and remote sessions need a user from both ends for proper authentication. Review collected by and hosted on G2.com. What problems is Microsoft Quick Assist solving and how is that benefiting you? As IT person, users might face technical issues when working remotely, and some users are not tech-savvy. For them to start a session with quick assist is very simplified and quick. This reduces frusturation and saves a lot of time. Being a tech person, i do not want a complicated system to connect to a user, knowing that i have to join a remote session for 10 different tickets in a single day. Quick assist has benifitted me for training purposes as well. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Piyush H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Piyush H.") PH Piyush H. Associate | Digital Products Analytics Enterprise (\> 1000 emp.) 1/20/2024 "Seemless remote resolution" 4/5 What do you like best about Microsoft Quick Assist? I am a loyal Microsoft Windows user, and a tech savvy person. I used to use third party applications to connect with my friends and family to assist them, but it always came with data security risks. Having quick assist built into the Microsoft Windows environment takes away the security concern, and provides a seemless experience when connecting to a remote desktop. Review collected by and hosted on G2.com. What do you dislike about Microsoft Quick Assist? Sometimes, the connection lags, resulting in delayed response. This interrupts the flow of a task. Review collected by and hosted on G2.com. What problems is Microsoft Quick Assist solving and how is that benefiting you? Data safety and security is one of the biggest problems being solved by Quick Assist. It doesn't require running a third party application. It is well integrated with the windows ecosystem, which makes it a smooth experience. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![DaniSh S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "DaniSh S.") DS DaniSh S. Design engineer Small-Business (50 or fewer emp.) 2/1/2024 "It helped me to resolve and install software's on my students laptop without having to meet them." 4/5 What do you like best about Microsoft Quick Assist? The connectivity is fast, ease of use, easy to implement, avaible freely. Review collected by and hosted on G2.com. What do you dislike about Microsoft Quick Assist? The features of Microsoft Quick Assist are same for a long time, some new features should be added to it. Review collected by and hosted on G2.com. What problems is Microsoft Quick Assist solving and how is that benefiting you? I am helping students to learn new skills and tools. This tool has helped me to install the softwares on their laptop remotely and easily. Review collected by and hosted on G2.com. Show More 8/1/2024 Current UserValidated ReviewerIncentivizedSource: G2 invite ![Verified User in Consulting](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Consulting") UC Verified User in Consulting Small-Business (50 or fewer emp.) 5/25/2024 "Microsoft quick" 4.5/5 What do you like best about Microsoft Quick Assist? Frankly to say interface of the product is way more better compare to other products.Always shows real time updates for trouble shooting. Review collected by and hosted on G2.com. What do you dislike about Microsoft Quick Assist? Microsoft quick assist is only used for desktop screens itself doesn't support any smartphones. Company should think about this implement this if possible. Review collected by and hosted on G2.com. What problems is Microsoft Quick Assist solving and how is that benefiting you? For installating third party applications and other stuff related to work it makes a vital role connecting with internal team in short period of time. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Shekh A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Shekh A.") SA Shekh A. Information Technology Team Lead Mid-Market (51-1000 emp.) 1/27/2024 "Loved the experience, easy to use, very reliable" 5/5 What do you like best about Microsoft Quick Assist? User friendly, easy to use and guide Helping users6in the organisation when need of help Review collected by and hosted on G2.com. What do you dislike about Microsoft Quick Assist? Latency issue is there and unable to elevate to admin mode Review collected by and hosted on G2.com. What problems is Microsoft Quick Assist solving and how is that benefiting you? Technical issue which can be resolved remotely Review collected by and hosted on G2.com. Show More 7/29/2024 Current UserValidated ReviewerIncentivizedSource: G2 invite ![Verified User in Arts and Crafts](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Arts and Crafts") UA Verified User in Arts and Crafts Small-Business (50 or fewer emp.) 1/26/2024 "Wonderfull tool for end users" 4.5/5 What do you like best about Microsoft Quick Assist? Its simplicity and effectiveness in providing remote assistance, making it easier for users to receive help or troubleshoot issues on Windows devices Review collected by and hosted on G2.com. What do you dislike about Microsoft Quick Assist? I find Microsoft Quick Assist a bit limited in terms of features compared to other remote assistance tools. It could benefit from additional functionalities for a more comprehensive support experience. Review collected by and hosted on G2.com. What problems is Microsoft Quick Assist solving and how is that benefiting you? Microsoft Quick Assist solves issues related to remote assistance, enabling users to seek help or assist others with troubleshooting on Windows devices. This benefits me by facilitating smoother problem resolution, saving time and effort in resolving technical issues efficiently. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Nitin A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nitin A.") NA Nitin A. Senior Engineer Enterprise (\> 1000 emp.) 4/18/2022 Business partner of the seller or seller's competitor, not included in G2 scores. "Microsoft one stop solution to get connected" 5/5 What do you like best about Microsoft Quick Assist? The best thing I liked about Microsoft quick assist is, that it is free to use and you don't have to install it externally as it is pre-installed by default in Microsoft windows supported versions. Also, it supports multiple machines on a target machine and gives us the privilege to decide whether we want to view a selected screen or view all at once. Review collected by and hosted on G2.com. What do you dislike about Microsoft Quick Assist? The only thing I dislike about Microsoft Quick Assist is it didn't support this feature in smartphones, and the majority of audience are using smartphones for their day-to-day activities. Review collected by and hosted on G2.com. Recommendations to others considering Microsoft Quick Assist: I will highly recommend this software to my friends and colleagues and many of them who switched to windows from other OS like Ubuntu have started using Quick assist. Review collected by and hosted on G2.com. What problems is Microsoft Quick Assist solving and how is that benefiting you? My organization didn't provide direct access to install any 3rd party software or any other stuff due to security reasons, so Microsoft Quick Assist plays a vital role in connecting with the admin team to get the things done within a small duration of time using quick assist. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Jordyn F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jordyn F.") JF Jordyn F. Financial Planning Processing Specialist Mid-Market (51-1000 emp.) 4/22/2022 "Perfect for assisting coworkers" 5/5 What do you like best about Microsoft Quick Assist? It allows me to assist coworkers even though I am not IT. Without Quick Assist I would have to use screen control features in a video call software, which can be slow due to loading times. Review collected by and hosted on G2.com. What do you dislike about Microsoft Quick Assist? The only flaw is that all desktops show in one window, so the desktops end up looking pretty small. The easy fix is you can zoom in or select a specific monitor. Review collected by and hosted on G2.com. What problems is Microsoft Quick Assist solving and how is that benefiting you? I have been able to assist coworkers with minor issues without having to start a help ticket through IT department. It is also easier to use this program than trying to walk someone else through steps. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ## Work at Microsoft? Claim this profile to respond to reviews, update product info, and reach in-market buyers. 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