Verified User in Events Services
UE
Verified User in Events Services
Mid-Market (51-1000 emp.)
"A Powerful Automation Tool with a Learning Curve"
5/5
What do you like best about Microsoft Power Automate?

I really like Microsoft Power Automate because it makes automating repetitive tasks simple and efficient. Its ease of use is great for beginners, and the templates make implementation quick. I use it frequently since it saves a lot of time, and it integrates seamlessly with Microsoft 365 apps and many third-party services. It’s also feature-rich, offering everything from simple workflows to advanced AI-powered automations. The customer support, through documentation and community forums, is helpful when I need guidance. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Power Automate?

On the downside, Power Automate can get complicated when building advanced flows, and troubleshooting errors can be frustrating since messages aren’t always clear. Some of the most useful features are only available in paid plans, which can limit what you can do on the free version. Multi-app integrations can be tricky to debug, and flows sometimes fail if there’s an internet disruption. Overall, while it’s powerful, there’s a noticeable learning curve and occasional limitations that can slow things down. Review collected by and hosted on G2.com.

Hafiz Arsalan A.
HA
Hafiz Arsalan A.
Process Automation Engineer, Integrated Solutions | Avery Dennison Smartrac
Apparel & Fashion
Enterprise (> 1000 emp.)
"Streamlined Workflows with Robust Integration"
4/5
What do you like best about Microsoft Power Automate?

I like Microsoft Power Automate because of its ease of integration with existing Microsoft tools and enterprise systems. It allows me to quickly build scalable workflows without heavy development, which means I can standardize processes across multiple teams. The ease of integration allows me to connect engineering, quality, and operations systems without complex development or IT dependency, making it very valuable for automating internal workflows and approval processes. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Power Automate?

One area that could be improved is handling very complex workflows with multiple conditional branches. That can become hard to manage. I think performance can be slower when processing large volumes of data. So I think faster execution and better error handling would make it even more valuable. Review collected by and hosted on G2.com.

Eriks U.
EU
Eriks U.
Demand Planner
Small-Business (50 or fewer emp.)
"Time-Saving Automation with Room for Improvement"
3.5/5
What do you like best about Microsoft Power Automate?

I like using Microsoft Power Automate for automation, particularly the cloud version. It saves me loads of time by automating my day-to-day reports and emails. With sometimes getting 300 emails a day, it helps a lot by going through them and getting my ISBNs. I also appreciate how it opens my Excel files and refreshes power queries, streamlining those tasks for me. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Power Automate?

If there is a Windows update, then in the morning a lot of failed flows. The initial setup was not so easy, had to spend some time, but later it got easier. Review collected by and hosted on G2.com.

Rishabh G.
RG
Rishabh G.
Senior Data Analyst
Mid-Market (51-1000 emp.)
"Simplified Automation with Room for Improvement"
5/5
What do you like best about Microsoft Power Automate?

I love using Microsoft Power Automate because it significantly enhances productivity and efficiency by automating complex tasks in a seamless way. The ability to create flows with a simple, no-code user interface is particularly beneficial, allowing for easy construction of automation processes without requiring technical expertise. I appreciate the vast variety of triggers and actions available, which cater to diverse automation needs and simplify multi-stage business processes. The new interface is fantastic for handling errors and exceptions easily, and it efficiently maintains parallel actions within a single trigger. The initial setup of Microsoft Power Automate was extremely easy, making the transition into using the tool smooth and stress-free. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Power Automate?

I find the formula language in Microsoft Power Automate quite complex, particularly when dealing with advanced expressions. It doesn't exactly follow the syntax of familiar languages like Python, Excel, DAX, or JavaScript, which adds a learning curve. Additionally, if a trigger fails, alerts are not immediately sent, which hampers timely resolution of issues. Furthermore, the Copilot integration could be improved for better functionality and user experience. Review collected by and hosted on G2.com.

Panagiotis L.
PL
Panagiotis L.
Customer Support Representative
Small-Business (50 or fewer emp.)
"Great tool for saving time on daily tasks"
4.5/5
What do you like best about Microsoft Power Automate?

I really like how it connects perfectly with Outlook and Excel. It saves me a lot of time because I can automate simple tasks, like saving email attachments to my OneDrive, without writing any code. Also, the best part is the ready-to-use templates. You don't need to be a programmer to start. You just pick a template, connect your accounts, and it works immediately. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Power Automate?

Sometimes the error messages are very hard to understand. When a flow fails, it is difficult to find exactly what went wrong if you are not an expert so i need to search expert solutions in Google. Moreover, i don't like the fact that numerous features require Premium subscription. Review collected by and hosted on G2.com.

Fadilat B.
FB
Fadilat B.
"Effortless Task Automation with Microsoft Power Automate"
4.5/5
What do you like best about Microsoft Power Automate?

I find Microsoft Power Automate very useful for automating tasks, helping me with data analysis projects, and connecting files seamlessly. It's very easy to use, with a straightforward interface that doesn't require coding skills to set up triggers or perform automations. I think the best thing about it is how it simplifies automation, allowing my colleagues with little to no coding knowledge to set it up easily. The initial setup is particularly easy, especially when specifying the apps you're using, which is great because it makes it accessible to everyone on my team. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Power Automate?

The last time, one of the issues I had was emails. Trying to incorporate it with my Power BI to work on a specific column and help triggers emails to that column. I actually had issues there because I have to start a course on that so I could do it. So I think it should be more pretty straightforward. Review collected by and hosted on G2.com.

VISHNUPRASHOB S.
VS
VISHNUPRASHOB S.
Software Engineer
Mid-Market (51-1000 emp.)
"Frictionless Connectivity That Glues Hundreds of Apps Together—No Code Needed"
4/5
What do you like best about Microsoft Power Automate?

The best thing about Power Automate is its frictionless connectivity. It acts as the "glue" for the modern workplace, allowing you to link hundreds of apps—from Outlook and Teams to niche SQL databases—without writing a single line of code. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Power Automate?

The "High Marks" (Selected Items)

These are the areas where Power Automate generally shines and aligns with what I mentioned earlier:

Ease of Use: Its visual, "building block" style is its biggest selling point for non-developers.

Number of Features: Between Cloud Flows, Desktop RPA, and AI Builder, the sheer volume of tools available is massive.

Ease of Integration: As the "Digital Glue," its ability to talk to both Microsoft 365 and third-party apps is top-tier.

The "Room for Improvement" (Unselected Items)

The items left unselected often represent the more nuanced or challenging parts of the platform:

Ease of Implementation: While using it is easy, implementing it at an enterprise level (dealing with Environment Strategies, Data Loss Prevention policies, and the complex licensing I mentioned) can be a headache.

Customer Support: Because the community is so large, users often find answers on forums faster than through official tickets, which can feel impersonal.

Frequency of Use: This is a bit of a double-edged sword. Ideally, you build a flow and never have to look at it again (it just works in the background), so "Frequency of Use" for the builder interface might actually be low if your automations are successful. Review collected by and hosted on G2.com.

Jeni J.
JJ
Jeni J.
Software Dev , Ai Agents Builder
Information Technology and Services
Mid-Market (51-1000 emp.)
"Effortless Automation with Impressive Integrations"
4.5/5
What do you like best about Microsoft Power Automate?

I like Microsoft Power Automate because it's easy to automate tasks and has a wide range of apps for integration, especially with Microsoft tools. It offers many ready-made templates, making it possible to build workflows without much coding. The simple interface and low-code approach make it easy to create and modify workflows, even without deep technical knowledge. The wide app integration lets different tools work together smoothly. The initial setup was also very easy, with clear instructions that didn't take much time to follow. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Power Automate?

Some workflows can be hard to debug when something fails. Complex automation takes time to understand, and error messages are not always very clear. Clearer and more detailed execution logs would help, showing exactly where a flow fails to make troubleshooting easier. A better testing mode and suggestions to fix common errors would also improve handling complex automations. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
AI
Verified User in Information Technology and Services
Enterprise (> 1000 emp.)
"Powerful, No-Code Automation with Connectors and a Clear Visual Builder"
4.5/5
What do you like best about Microsoft Power Automate?

What I like most about Microsoft Power Automate is how effectively it simplifies automation across different applications without requiring deep programming knowledge. It provides a wide range of built-in connectors, so it’s easy to integrate services like Outlook, SharePoint, and Teams, as well as many third-party tools. Another major strength is the visual workflow builder, which allows users to design, monitor, and manage automated processes through a clear, well-structured interface. I also appreciate the ability to set up automated approval workflows and notifications, since this helps teams streamline routine processes and keep work moving without unnecessary delays. Overall, it cuts down on manual effort, boosts productivity, and helps ensure repetitive tasks are handled consistently and efficiently. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Power Automate?

One drawback of Microsoft Power Automate is that, as automation expands across multiple services and conditions, some workflows can become difficult to manage. For new users, it can take time to understand how triggers, actions, and connectors fit together, especially when you need to troubleshoot errors in more advanced flows. Another limitation is that certain premium connectors and advanced features require additional licensing, which can raise costs for organizations that depend heavily on automation. There may also be occasional delays in flow execution, depending on the trigger type or the specific service integration. Overall, the platform is powerful and flexible, but maintaining and optimizing larger workflows often requires careful planning and a bit of experience. Review collected by and hosted on G2.com.

OK
Oscar K.
"Powerful Automation with Strong Integration, but Needs Better Documentation"
4/5
What do you like best about Microsoft Power Automate?

I like how Microsoft Power Automate allows me to customize and deeply integrate with the features that Microsoft offers. I use it for automating business tasks, such as getting data from a form to a CSV, and putting data from a form into Microsoft SharePoint CSV. I find it especially beneficial that it integrates smoothly with Excel, PowerPoint, SharePoint, the main office apps, and of course Microsoft Outlook. The initial setup was relatively easy, even though adding user connections was a bit fiddly, it was pretty straightforward overall. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Power Automate?

I had to use quite a few AI tools to find the relevant information I needed due to the accessibility issues with the documentation. It would be great if it were more accessible. An easier table of contents and more accessible links or resources would help. Maybe Microsoft could provide tutorials on platforms like YouTube. Review collected by and hosted on G2.com.