Verified User in Consulting
UC
Verified User in Consulting
Mid-Market (51-1000 emp.)
"Easy Microsoft 365 Integration for Automated, Custom HTML Emails"
3/5
What do you like best about Microsoft Power Automate?

I like how easily it connects to the Microsoft 365 environment. The authorization works best when using an MS Office account.

From my use case, I’ve been using it to automatically build HTML emails that reach clients’ inboxes daily at a specified time. T

he designs I can create using HTML code are great, I can make them more engaging and highly customizable.

I can also include multiple recipients for these daily emails and easily attach Excel files, MS Word documents and other MS tools. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Power Automate?

It feels quite technical. For someone who doesn’t know how to write HTML code, creating engaging designs like this wouldn’t be easy. I’m also a non-technical person, but I use AI tools like Claude to generate the code and then paste it correctly into the module.

I have also used the Make automation tool, which is much easier to use than Microsoft Power Automate. Additionally, the price is relatively high compared to other tools that offer more user-friendly features, AI capabilities, and innovative options. Review collected by and hosted on G2.com.

Alberto Z.
AZ
Alberto Z.
Coordinador de procesos y mejora continua
Mid-Market (51-1000 emp.)
"Ease of Use and Integration, But Improvement Needed in Coding"
5/5
What do you like best about Microsoft Power Automate?

I like the ease of use of Microsoft Power Automate and how easy it is to integrate it with other tools like SharePoint and Power Apps. The web environment is very intuitive, especially the previous model I used. I also appreciate the number of tips available for each option and how easy it is to add actions in each box. Additionally, the initial setup was very easy, practically without any intervention. Overall, I find that the tool helps me manage emails in real-time to streamline operations. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Power Automate?

I think it's the part of variable coding within actions. It's not always intuitive and sometimes knowing DAX or HTML is not enough. Rather, you have to experiment. Perhaps more support at the moment of doing it or providing videos with examples of how to do it. Review collected by and hosted on G2.com.

BJ
Bindu Madhuri J.
Graduate Assistant
Small-Business (50 or fewer emp.)
"Easy Low-Code Automations with Reliable Integrations and Smart Guidance"
5/5
What do you like best about Microsoft Power Automate?

I like that Microsoft Power Automate gives me an easy‑to‑use, low‑code interface for building flows, so I can automate work without being a developer. Its integrations are especially valuable: I use it to connect Omatic Cloud, Raiser's Edge, and email so data moves automatically and the right communications go out based on that data, instead of doing everything manually. In day‑to‑day use, flows generally run reliably and on schedule, which improves performance of our processes and reduces errors, and the time saved across repetitive tasks makes the licensing cost worthwhile from an ROI standpoint. The built‑in templates, documentation, and community resources make onboarding much easier, and when combined with AI‑driven guidance and expressions suggestions, it feels like a smart assistant that helps me design and refine automations rather than just a basic workflow tool. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Power Automate?

I dislike that Microsoft Power Automate becomes quite complex and fragile once you move beyond simple flows. Debugging errors and working with data types can be confusing, and limits on actions, run duration, and connectors sometimes get in the way of more advanced automations. Pricing and licensing for premium connectors can also add up quickly, which makes it harder to justify certain integrations outside the core Microsoft stack. Review collected by and hosted on G2.com.

Mariano Guillermo P.
MP
Mariano Guillermo P.
Audio engineer (specializing in restoration and dubbing)
Media Production
Enterprise (> 1000 emp.)
"Automation powerful and easy to integrate"
4.5/5
What do you like best about Microsoft Power Automate?

What I highlight the most is its native integration capability with the entire Microsoft 365 ecosystem, which is what we use here in the company. The ease of creating automated workflows between SharePoint, Excel, and Outlook without the need to write complex code is really a great help. Additionally, the visual interface is intuitive. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Power Automate?

Sometimes, debugging complex flows can be a bit tedious because error messages are not always specific and I have to track down where the error is. Sometimes it tells me where the errors are, but many other times it doesn't. Learning advanced functions or logical expressions is not very intuitive and requires a considerable investment of time to learn how to do it. Review collected by and hosted on G2.com.

Tim J.
TJ
Tim J.
Sharepoint Administrator
Enterprise (> 1000 emp.)
"Versatile Connectors and Custom HTTP Calls with a Flexible UI"
4/5
What do you like best about Microsoft Power Automate?

It has a wide variety of pre-built connectors and triggers with the ability to make your own HTTP/HTTPS calls for integrations as well. The new UI is decent, but they allow you to disable if you prefer the classic experience. Has Copilot connections as well. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Power Automate?

The new "modern" interface is a little clunky and attempts to shoehorn AI/Copilot into the workflow even if it doesn't apply.

There is a lag time for the "instant" triggers, though this is normal among all iPaas soltuions.

The knowledge base provided by Microsoft is lacking specifics and examples. Review collected by and hosted on G2.com.

Louis C.
LC
Louis C.
Senior Web Producer
Enterprise (> 1000 emp.)
"Strong Microsoft Integration, but Limited Connectors and a Dated UX"
3.5/5
What do you like best about Microsoft Power Automate?

It integrates well with the Microsoft suite, so if you’re based in that ecosystem, it’s one of the better ways to connect Microsoft tools together. Overall, performance is fairly stable, with the occasional time when it doesn’t run. They’ve also added some AI features, which is a nice addition. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Power Automate?

Compared to other automation platforms, there are fewer connectors and features. The UX feels like classic Microsoft—meaning it’s not especially inspiring or intuitive. I haven’t needed support yet, but if it’s anything like their other products, I’d expect it to take a while. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Verified User in Information Technology and Services
Mid-Market (51-1000 emp.)
"Easy, No-Code Automation with Seamless Microsoft 365 Integration"
4.5/5
What do you like best about Microsoft Power Automate?

What I like most about Microsoft Power Automate is how easy it makes automation even for non-developers. The drag-and-drop interface and ready-made connectors help in quickly building workflows without heavy coding knowledge. It integrates very well with Microsoft tools like Outlook, Excel, and SharePoint, which makes it highly practical for day-to-day business tasks. Another strong point is its ability to handle repetitive processes like email notifications, file handling, and approvals efficiently, saving a lot of manual effort. The cloud-based execution and scheduling features also make it reliable for unattended automation.

Overall, it strikes a good balance between simplicity and capability, making automation accessible while still being powerful enough for more advanced use cases. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Power Automate?

One drawback of Microsoft Power Automate is that it can become slow and less responsive when dealing with complex or large workflows. Debugging issues is also not very straightforward, especially when flows have multiple nested steps. Additionally, the cost of premium connectors and licensing can be high for advanced use cases. There are also some limitations in customization compared to more developer-focused automation tools. Review collected by and hosted on G2.com.

Prasanth K.
PK
Prasanth K.
Enterprise Architect | Cloud Transformation Leader | Driving Multi-Cloud Strategy, Solutions | DevSecOps Excellence | Innovation Resilient Infrastructure at Scale
Information Technology and Services
Enterprise (> 1000 emp.)
"Power Automate Streamlined Our AWS Governance and Account Workflows"
5/5
What do you like best about Microsoft Power Automate?

Power Automate makes it incredibly easy to orchestrate workflows across our AWS account‑tracking process, automating notifications, approvals, and data updates without custom scripting.

Power Automate has reduced manual coordination across our AWS footprint, improved data consistency, and created a predictable workflow for capturing account‑level information. It saves time, enforces governance, and keeps our cloud operations team aligned without needing custom automation or scripting. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Power Automate?

Power Automate can become slow or complex when orchestrating flows across hundreds of AWS accounts, especially when API calls stack up or connectors require custom handling. Debugging multi‑step flows isn’t always intuitive, and AWS integrations aren’t as seamless as Azure‑native connectors. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Verified User in Information Technology and Services
Enterprise (> 1000 emp.)
"Intuitive Automation with Seamless Integrations"
4.5/5
What do you like best about Microsoft Power Automate?

I mainly use Microsoft Power Automate as an automation tool for my workflows, which include sending weekly or monthly report emails and tracking folder changes. I love that it helps me automate tasks rather than spending precious man hours on repetitive work. It's really easy to use even as a beginner, thanks to its user-friendly UI and UX. The good support and documentation make the experience even better. I also appreciate the quick building of workflows without needing deep coding knowledge. The drag-and-drop of actions makes the automation process intuitive. The super strong integrations work well with Excel, Power Apps, and all, making the implementation aspect much faster compared to custom coding, and the deployment is easier. The initial setup was very easy for me, which is another plus. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Power Automate?

Sometimes the debugging aspect is not so efficient, errors aren't always clear which makes solving them difficult. Another major issue I face is the quota timeout when so many flows run on short recurring time. Review collected by and hosted on G2.com.

Bill L.
BL
Bill L.
Vice President of Sales and Operations
Information Services
Small-Business (50 or fewer emp.)
"Time-Saving Automation with a Learning Curve"
3.5/5
What do you like best about Microsoft Power Automate?

I like how Microsoft Power Automate removes all the manual work and reduces the time it takes to complete tasks. It automates what used to take five minutes and now completes it in seconds. This elimination of manual and repetitive steps allows my team to manage many different events simultaneously with very little effort. What really stands out for me is the way it captures the sign-up, registration, and emails event instructors all in one process, significantly reducing the hands-on time needed to manage it. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Power Automate?

It took me awhile to understand the set up - it can be complex depending on what you're looking to have it set up to do. I would suggest a 1 day course on the flow set up as it really helped us by doing that. Troubleshooting information was a bit confusing to understand what and where the errors were. Review collected by and hosted on G2.com.