Recommendations to others considering Microsoft Dynamics 365 Customer Voice:
Just ask the question to yourself: "Do I need advanced functionality to send surveys, analyze the responses and automatically send the responses forms based on a trigger?" If your answer is yes, then Forms Pro is for you!
Again, most of this could potentially be done without Forms Pro by manually exporting the results and building Power Business Intelligence reports then manually creating emails in Flow, but why would you do all of that ?, when everything can be done by the software itself. Review collected by and hosted on G2.com.
What problems is Microsoft Dynamics 365 Customer Voice solving and how is that benefiting you?
We have been using it extensively to get Employee details, personal details like, educational qualification, blood group, address for the purpose of employee screening during pre-interview selection round. Employee financial profile building by going deeper into the details like satisfaction, motivation level, productivity, utilization, quality audits, etc. Review collected by and hosted on G2.com.