Verified User in Food & Beverages
AF
Verified User in Food & Beverages
Mid-Market (51-1000 emp.)
"Customizable ERP"
4.5/5
What do you like best about Microsoft Dynamics 365 Business Central?

It is a great product for SMB. We have sales,purchases,BOM,Projects. We can customize the functionality by code or no code, using the Power Platform. We can use also Power BI as our reporting tool. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Dynamics 365 Business Central?

IT could be cheaper, and there some characteristics that you expect in an ERP, but really it needs customization in order to obtain it. Permissions management is quite hard. Review collected by and hosted on G2.com.

DK
Daniel K.
Administrative Manager
Mid-Market (51-1000 emp.)
"Control your finances, record your payments and optimize your financial processes with Dynamics 365."
5/5
What do you like best about Microsoft Dynamics 365 Business Central?

Since I started using Microsoft Dynamics 365 I have noticed how my company's finances are running more efficiently, the financial advisory service offered by its automated systems allows me to correct my technical mistakes and control our finances with total effectiveness.

In addition, Microsoft Dynamics 365 offers a comprehensive central platform that you can customize to adjust its features to your main preferences and requirements, improving your user experience and facilitating the use of all its digital tools. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Dynamics 365 Business Central?

I can't point to any flaws or problems related to the features of Microsoft Dynamics 365, it's an efficient and high quality financial program. Review collected by and hosted on G2.com.

GB
Gudrun B.
Technical Process Supervisor
Mid-Market (51-1000 emp.)
"Upgrade the quality of your financial practices with the digital features of Microsoft Dynamics 365."
5/5
What do you like best about Microsoft Dynamics 365 Business Central?

The benefits that Microsoft Dynamics 365 offers in the management and financial supervision of your daily operations are remarkable and very effective, this financial system quickly integrates with your work systems and financial applications, allowing you to execute all types of financial activities related to your sales and program its virtual options to automate the financial recording processes of your choice. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Dynamics 365 Business Central?

I can't think of any negative points related to the digital functions and solutions of this system at the moment, I am satisfied with the quality of its financial services. Review collected by and hosted on G2.com.

JB
Julia B.
Web Designer
Mid-Market (51-1000 emp.)
"Implement new financial management methods with Microsoft Dynamics 365 digital resources."
5/5
What do you like best about Microsoft Dynamics 365 Business Central?

One of the strengths of Microsoft Dynamics 365's financial management resources is the integration it offers for all types of devices and work systems, its features allow for the automation and recording of all financial operations carried out by your business, offer detailed support for each of your requirements and allows you to view all the assets that form part of your business's equity. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Dynamics 365 Business Central?

To be honest, I have nothing negative or bad to say about the digital functions and integrations that this system offers for all our financial operations, it is reliable and very cost effective. Review collected by and hosted on G2.com.

Alyssa A.
AA
Alyssa A.
Accounting Manager
Mid-Market (51-1000 emp.)
"Older Software - Good for Small Companies"
2.5/5
What do you like best about Microsoft Dynamics 365 Business Central?

Unified Platform

It connects finance, sales, purchasing, inventory, and operations in one centralized system—ideal for small to mid-sized businesses that want end-to-end visibility.

Integration with Microsoft 365

Business Central works effortlessly with Outlook, Excel, Teams, and SharePoint. You can create quotes or invoices directly from Outlook, analyze data in Excel, or collaborate on Teams without needing to switch systems.

Customizable and Scalable

It allows easy customization through extensions and offers scalability as your company grows. You can start with the essentials and add modules or apps later. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Dynamics 365 Business Central?

Steep Learning Curve

While the interface is modern, the system can feel overwhelming at first—especially for users without prior ERP experience. Initial training is usually required to navigate it effectively.

Limited Out-of-the-Box Reporting

The built-in reports often need customization to meet specific business needs. Many users end up relying on Power BI or custom report development, which may require IT or consultant support. Review collected by and hosted on G2.com.

Karuneshree T.
KT
Karuneshree T.
Manager
Mid-Market (51-1000 emp.)
"Easy Journal Uploads and Flexible Dimensional Setup"
4/5
What do you like best about Microsoft Dynamics 365 Business Central?

The ease of uploading journal entries and having the dimensional setup according to office department location committee Review collected by and hosted on G2.com.

What do you dislike about Microsoft Dynamics 365 Business Central?

The inventory accounting feature is a bit complicated to follow. Also the integration with outside module is a bit complex Review collected by and hosted on G2.com.

Verified User in Automotive
EA
Verified User in Automotive
Mid-Market (51-1000 emp.)
"Really helps use replace some legacy platforms quickly. Maybe dont focus too much on the AI element"
3.5/5
What do you like best about Microsoft Dynamics 365 Business Central?

The ability to have one central, easy to use ecosystem aligned to our 365 licensing structure. Low learning curve, easy to integrate. Support and performance all very standard microsoft and some of the new AI features are proving useful Review collected by and hosted on G2.com.

What do you dislike about Microsoft Dynamics 365 Business Central?

It can get a little too bespoke. We've allowed users to probably customise and request too much Review collected by and hosted on G2.com.

AA
amit A.
AM -IT Infra.
Banking
Mid-Market (51-1000 emp.)
"Highly Customizable, Powerful ERP for Mid-Sized Business"
5/5
What do you like best about Microsoft Dynamics 365 Business Central?

Microsoft Dynamics 365 is a most customizable, powerful ERP platform, best suited for our mid-sized business. user friendly and easy to use for end user. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Dynamics 365 Business Central?

Microsoft Dynamics 365 Business Central setup installation and data migration can be time-consuming and its very difficult. expensive licensing price. Review collected by and hosted on G2.com.

Andrii L.
AL
Andrii L.
Product strategy analyst
Information Technology and Services
Mid-Market (51-1000 emp.)
"fast and reliable ERP system"
4.5/5
What do you like best about Microsoft Dynamics 365 Business Central?

That is organical component to add to MS Office suite to bring it to new level of highly scalable ERP applicable to most industries. MS Dynamicas project can be delivered very fast within 3-6 months. Modest license pricing and copilot use has prospect for RPA automations. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Dynamics 365 Business Central?

Could be awesome to have industry specific editions and warehouse automation tools. Needs more financial report templates and pre-configured dashboard to aggregate data flow. Needs gateways for regional banks for operation not only file impropted but using pre-set gateway fof data exhange with CEE banking software to load statements or post transactions. Review collected by and hosted on G2.com.

Verified User in Food Production
AF
Verified User in Food Production
Small-Business (50 or fewer emp.)
"Empowers Fast Customization and Automation"
4.5/5
What do you like best about Microsoft Dynamics 365 Business Central?

Being able to write code and directly insert it into BC, without having to go through implementing/consulting partner. This allows for us to make faster and cheaper upgrades or fixes to our system.

Custom API's allow for any table to be easily exported, as well as automation of custom processes.

BC has a marketplace with a variety of apps, which can be easily installed into your environment. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Dynamics 365 Business Central?

After an order is fully invoiced, the order document itself is deleted and sent to an archive. With how the archive works, it is more of a pain to track down the difference between a Sales Order and the corresponding invoice.

On document pages, as soon as any action is performed or any field populated, the document is automatically created. I prefer to have to click a save/create button to initialize a document. Review collected by and hosted on G2.com.