Charles  B.
CB
Charles B.
Director
Mid-Market (51-1000 emp.)
"Great Unified Interface, but Overall Experience Needs Improvement"
2.5/5
What do you like best about Microsoft Dynamics 365 Business Central?

What I love best about Microsoft Dynamics 365 Business Central is how it acts as the "connective tissue" for an entire organization, bridging the gap between finance, sales, and operations within a single, unified interface. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Dynamics 365 Business Central?

The "Scalability Ceiling": While it’s fantastic for small-to-mid-sized businesses, organizations often find that once they reach a certain level of global complexity or scale, they outgrow it faster than expected. If you hit that ceiling, you’re looking at a major, disruptive migration to a more robust platform like Dynamics 365 Finance and Operations. Review collected by and hosted on G2.com.

Verified User in Manufacturing
CM
Verified User in Manufacturing
Mid-Market (51-1000 emp.)
"Steep Learning Curve and Complex Dimensions Slow Business Central Adoption"
2.5/5
What do you like best about Microsoft Dynamics 365 Business Central?

The best part of Business Central is its seamless integration with the Microsoft 365 stack. Being able to manage quotes, invoices, and customer data directly within Outlook or export live data to Excel for real-time manipulation is a massive productivity booster. It removes the 'silo' feel of traditional ERPs and makes the data accessible to the team in tools they already use daily. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Dynamics 365 Business Central?

The initial learning curve can be quite steep for users transitioning from simpler accounting software. While the interface is familiar to Microsoft users, the depth of the settings and the logic behind 'Dimensions' requires significant training and time to master before a team can feel truly proficient Review collected by and hosted on G2.com.

Verified User in Education Management
AE
Verified User in Education Management
Mid-Market (51-1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Microsoft Dynamics 365 Business Central: ERP for Improved Productivity"
4.5/5
What do you like best about Microsoft Dynamics 365 Business Central?

The best feature about MS Dynamics 365 Business Central is the ERP capability. The feature of connecting various departments into one centralized system. This makes generating reports so much easier because data is consolidated from various departments. Once it is setup and configured, it is very easy to use and makes work so much easier. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Dynamics 365 Business Central?

The main part I do not like about MS Dynamics 365 Business Central is the setup or configuration process. It is a quite involving. I think it can be made simpler than it is. Review collected by and hosted on G2.com.

Sahil R.
SR
Sahil R.
Technical Consultant
Small-Business (50 or fewer emp.)
"The Best ERP Solution for Our Business"
4/5
What do you like best about Microsoft Dynamics 365 Business Central?

It's best ERP platform, especially for developers like me as it has clean ,structured and Extentions based AL Language which helps to extend standard's functionality easily and helps in customization. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Dynamics 365 Business Central?

The think i disliked is not about MSD 365 Business Central but it's related to it's documentation and lack of learning resources.

Also reporting (especially RDLC layouts) can sometimes be challenging and time-consuming. Review collected by and hosted on G2.com.

Muhammad T.
MT
Muhammad T.
Senior Project Manager
"Powerful Integration Capabilities, Steady Learning Curve"
3.5/5
What do you like best about Microsoft Dynamics 365 Business Central?

I really like Microsoft Dynamics 365 Business Central's seamless integration with all the tools, especially in the Microsoft ecosystem. The SaaS deployment is great as it removes the need for infrastructure management, patching, and upgrade projects, letting teams focus completely on deliverability and value creation. The financials have a solid and simple structure, which I find reliable with strong governance through posting logic, dimensions, and audit trails. The personalized dashboards and Power BI integration allow for clean, crisp, and beautiful dashboards. AL extensions and APIs enable customization while protecting the base application with future updates. It also supports organizations as they mature, without forcing an early move, which I appreciate. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Dynamics 365 Business Central?

There are a few product aspects of Microsoft Dynamics 365 Business Central that could be improved. One issue is that its simplicity is sometimes too much, and it needs a bit more for users who want more functionality. Managing multiple customizations and ISVs along with updates becomes cumbersome. Operational users often struggle, as the UI, while logical, is not always intuitive for warehousing. Advanced manufacturing and warehousing often require third-party apps. The standard reports are adequate but very limited, requiring a lot of customizations. Integrations are complex, and Microsoft updates, while beneficial, can disrupt customizations. High transaction values can bottleneck the system, causing performance degradation. Early design decisions like COA dimensions and posting groups are hard to reverse and can impact long-term usability if rushed. Review collected by and hosted on G2.com.

RAEES K.
RK
RAEES K.
Senior Finance Executive GCC- Silkor Group
"Streamlined Finance with Seamless MS Integration"
4.5/5
What do you like best about Microsoft Dynamics 365 Business Central?

I like that Microsoft Dynamics 365 Business Central is more user-friendly and makes handling large amounts of data easier, especially with Power BI. Its seamless integration with Microsoft tools like Excel, Outlook, Power BI, and Teams makes everyday tasks faster and familiar, which reduces the learning curve for users. I also like that I can manage finances, sales, purchases, inventory, and reporting in one centralized, easy-to-use system, eliminating data silos, improving accuracy, and providing real-time visibility into the business. This feature significantly aids decision-making and boosts efficiency. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Dynamics 365 Business Central?

Certain customizations and advanced configurations still require technical experts or partner support, which can add time and cost. Additionally, sometimes needs external tools like Power BI to achieve more advanced insights. Review collected by and hosted on G2.com.

Fahad N.
FN
Fahad N.
Senior Database and Information Management Assistant (DTM)
"Empowers Collaborative Work with Ease"
5/5
What do you like best about Microsoft Dynamics 365 Business Central?

I love the everything online concept of Microsoft Dynamics 365 Business Central. It helps me and my team to work together on the same files online, avoiding the creation of duplicates. All our data is online, so it's never lost, and the collaboration features are the best. I love all the apps because they help me be more productive and I don't have to worry about file version control as Microsoft Dynamics 365 Business Central does it all automatically for me in SharePoint. The initial setup is also pretty easy and straightforward. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Dynamics 365 Business Central?

The online syncing of OneDrive could be improved. When many people are working on the same file, sometimes it creates conflict. As a result, sometimes we end up losing work as we have to go to a previous version of a file. Review collected by and hosted on G2.com.

JP
Justin P.
Systems and Network Analysts
Mid-Market (51-1000 emp.)
"Manage your business finances automatically and professionally with Dynamics 365 resources."
5/5
What do you like best about Microsoft Dynamics 365 Business Central?

Microsoft Dynamics 365 is an amazing financial platform that facilitates the administration and management of all your business finances, allowing you to automatically record all income related to your business practices.

In addition, this platform offers accessible and reliable record keeping, integrating efficiently with the financial and commercial applications you use to complete your financial transactions. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Dynamics 365 Business Central?

I think this platform offers the most advanced and effective financial resources of its kind, I have nothing negative to say about the performance of all its virtual functions. Review collected by and hosted on G2.com.

Vaishalee V.
VV
Vaishalee V.
Procurement Analyst
Small-Business (50 or fewer emp.)
"Balanced & Professional - “A Solid ERP Solution for Growing Businesses”"
5/5
What do you like best about Microsoft Dynamics 365 Business Central?

What I like best about Microsoft Dynamics 365 Business Central is its seamless integration with the Microsoft ecosystem. Being able to work fluidly across Outlook, Excel, and Teams makes daily operations incredibly efficient. The platform also offers real-time financial insights, which helps businesses make smarter decisions faster. Plus, its customization capabilities—from extensions to Power Apps—mean it can adapt to a wide range of industries and workflows. It's a powerful tool for small to mid-sized businesses aiming to unify their operations. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Dynamics 365 Business Central?

One aspect I find challenging about Microsoft Dynamics 365 Business Central is the complexity involved in its initial setup and configuration, particularly for teams that do not have previous experience with ERP systems. The learning curve is quite steep, and although there is documentation available, it frequently does not provide enough detail when it comes to more advanced customizations. Review collected by and hosted on G2.com.

malik m.
MM
malik m.
Assistant Manager
Mid-Market (51-1000 emp.)
"Use for systematic run organizations"
4/5
What do you like best about Microsoft Dynamics 365 Business Central?

End to end entry-level at bottom stage to final stage. Get entry done in system.easu to manage and understand. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Dynamics 365 Business Central?

Get slower when multiple user interact with same server. Work get delayed. Review collected by and hosted on G2.com.