--- title: Microsoft Dynamics 365 Business Central Reviews meta_title: 'Microsoft Dynamics 365 Business Central Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 908 reviews by the users' company size, role or industry to find out how Microsoft Dynamics 365 Business Central works for a business like yours. aggregate_rating: rating_value: 4.0 review_count: 908 scale: '5' date_modified: '2026-08-14' parent_category: name: ERP url: https://www.g2.com/categories/erp --- # Microsoft Dynamics 365 Business Central Reviews **Vendor:** Microsoft **Category:** [ERP Systems](https://www.g2.com/categories/erp-systems) **Average Rating:** 4.0/5.0 **Total Reviews:** 908 ## About Microsoft Dynamics 365 Business Central Grow your business with Microsoft Dynamics 365 Business Central—the first comprehensive business management solution that uses Microsoft Copilot to boost productivity, spark creativity, and improve business performance with next-generation AI. Connect finance, sales, service, and operations teams within a single easy-to-use application that streamlines processes and empowers data-driven decisions. Work seamlessly with Microsoft 365 including Outlook, Excel, and Teams, so employees can get the information they need without switching between applications. Drive continuous improvement and innovation backed by the world-class security, flexibility, and scalability of the Microsoft cloud. Join more than 40,000 small and medium-sized businesses that have moved to the cloud with Dynamics 365 Business Central to work smarter, adapt faster, and perform better. ## Microsoft Dynamics 365 Business Central Pros & Cons **What users like:** - Users love the **user-friendly interface** of Microsoft Dynamics 365 Business Central, making business management effortless. (68 reviews) - Users appreciate the **seamless integrations** of Microsoft Dynamics 365 Business Central with Microsoft products and other platforms. (51 reviews) - Users praise the **efficiency in financial management** provided by Microsoft Dynamics 365, streamlining accounting and performance monitoring. (42 reviews) - Users appreciate the **seamless integration** of Microsoft Dynamics 365 Business Central with Microsoft products and external systems. (41 reviews) - Users value the **seamless integration features** of Microsoft Dynamics 365 Business Central, enhancing workflow with external systems. (38 reviews) - Users appreciate the **comprehensive and customizable functionality** of Microsoft Dynamics 365, enhancing business efficiency and accuracy. (36 reviews) - Users enjoy the **seamless integration** of Microsoft Dynamics 365 Business Central with various tools, enhancing productivity and efficiency. (36 reviews) - Cloud-Based (28 reviews) - Users praise the **robust financial management** features of Dynamics 365, enhancing productivity and integration across platforms. (27 reviews) - Accounting Management (23 reviews) **What users dislike:** - Users often face a **steep learning curve** , making onboarding challenging for those unfamiliar with ERP systems. (42 reviews) - Users find the **learning difficulty** significant, as initial setup is complex and requires ongoing support for improvement. (28 reviews) - Users note the **missing features** in Microsoft Dynamics 365 Business Central, limiting functionality and requiring third-party solutions. (26 reviews) - Users find the **expensive licensing** to be a barrier, especially for smaller businesses with limited budget options. (25 reviews) - Users find **difficult customization** in Microsoft Dynamics 365 Business Central hinders usability and integration for non-experienced teams. (18 reviews) - Users face **integration issues** , particularly with non-Microsoft platforms, complicating data transfer and system usability. (15 reviews) - Limited Customization (14 reviews) - Users find Microsoft Dynamics 365 Business Central **not user-friendly** , struggling with an unintuitive UI and complex customizations. (14 reviews) - Setup Difficulties (14 reviews) - Slow Performance (14 reviews) ## Microsoft Dynamics 365 Business Central Discussions - [Is there an easy way to get the year end closing to go more smoothly?](https://www.g2.com/discussions/32400-is-there-an-easy-way-to-get-the-year-end-closing-to-go-more-smoothly) - 1 comment, 1 upvote - [what does clearing option do in financial module of GP?](https://www.g2.com/discussions/26482-what-does-clearing-option-do-in-financial-module-of-gp) - 1 comment, 1 upvote - [Are there any plans to build out Dynamics to compete with Salesforce?](https://www.g2.com/discussions/are-there-any-plans-to-build-out-dynamics-to-compete-with-salesforce) - 1 comment, 1 upvote - [What is Microsoft Dynamics 365 used for?](https://www.g2.com/discussions/microsoft-dynamics-365-business-central-what-is-microsoft-dynamics-365-used-for) - 2 comments - [What is the difference between Dynamics 365 and Business Central?](https://www.g2.com/discussions/what-is-the-difference-between-dynamics-365-and-business-central) - 1 comment - [View Microsoft Dynamics 365 Business Central pricing details and edition comparison](https://www.g2.com/products/microsoft-microsoft-dynamics-365-business-central/reviews?filters%5Bnps_score%5D%5B%5D=2&page=2§ion=pricing&secure%5Bexpires_at%5D=2026-08-14+12%3A36%3A26+-0500&secure%5Bsession_id%5D=9e5e1c3f-2bdf-4ef8-9bbb-c3e160b7bb9c&secure%5Btoken%5D=f3278059747be428b86a4ac72f7b31d0197b141569e929f2310087b5f5c25cec&format=llm_user) ## Microsoft Dynamics 365 Business Central Integrations - [3CX](https://www.g2.com/products/3cx/reviews) - [Airtable](https://www.g2.com/products/airtable/reviews) - [Avalara](https://www.g2.com/products/avalara/reviews) - [Dynamics 365 Sales](https://www.g2.com/products/dynamics-365-sales/reviews) - [FedEx Ship Manager](https://www.g2.com/products/fedex-ship-manager/reviews) - [Infor CloudSuite LN](https://www.g2.com/products/infor-cloudsuite-ln/reviews) - [Jira](https://www.g2.com/products/jira/reviews) - [Lobster Data Platform](https://www.g2.com/products/lobster-data-platform/reviews) - 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Chart of Accounts - AP Automation - AR Automation - Journal Entries - Tags & Dimensions - Cash Management - Payment Batches - Payments Scheduling - Payment Settlements - Payment Methods **Accounting ** - Chart of Accounts - AP Automation - AR Automation - Order Entry - Tags & Dimensions - Cash Management - Payment Batches - Payments Scheduling - Payment Settlements - Payment Methods - Warehouse Management - eCommerce Management - Financial Management - Stock Management - Order Management - Supply Chain Management - Distribution Management - Supplier Management - Project Management - Import/Export Management - Inventory Management - Invoice Management - Shipping Management - Returns Management - Sales Order Management **Accounting** - AP Automation - AR Automation - Audit Trail - Budgeting / Forecasting - Collections Automation - Financial Statements - Invoice Customization - Journal Entries - Monitor Cash Positions - Multi-Entity / Consolidation - Payment Processing - Recognition Rules - Reconciliations - Tags / Dimensions - Payments Scheduling - Payment Batches - Payment Settlements - Payment Methods - Business Process Automation - Sales Automation - Marketing Automation **Agentic AI - Accounting & Finance** - Autonomous Task Execution **AI Assistant - Accounting** - AI Accounting Assistant **Accounts Receivable** - Invoice Customization - AR Automation - Collections Automation **Inventory** - Inventory Tracking - Inventory Costing - Product Master - Inventory Forecasting - Integrations - Sales Forecasting - Third-Party Integrations **Inventory & Warehouse** - Inventory Tracking - Inventory Costing - Product Master - Inventory Forecasting - Integrations **Back Office** - Allocation - Asset Register - Lean Management - Organization Management - Payroll - Portfolio Mix - Purchase Orders - Requisition - Shift Scheduling - Sourcing - Status - Time & Attendance Tracking - Inventory Management - Support Ticket Management - Calendar Management - Financial Management - Client Management - Workflow Management - Time Off Management - Training Management - Employee Management - Vendor Management - Supply Chain Management - Payroll Management - Compliance Management - Document Management - Communication Management - Warehouse Management - Enterprise Asset Management - Sales Management - Project Management - Distribution Management - Marketing Management - Resource Scheduling **Accounts Payable** - AP Automation - Payment Processing - Purchase Orders - Invoice Processing - Purchase Order Management - ACH Payment Processing - Electronic Payments - Electronic Payments - Credit Card Processing **Warehousing** - Locations - Multi-Warehouse - Third-Party **Purchasing** - Demand - Purchase Orders - In Transit - Receiving **Front Office** - ATP - Checkout Process - Configuration Rules - Contact & Account Management - Product & Price List Management - Product Catalog - Promotions and Discounts - Quote & Order Management - Returns / Refunds - Territory & Quota Management - HR Management - Task Management - Customizable Fields - Purchase Order Management **Purchasing** - Demand - Purchase Orders - In Transit - Purchasing & Receiving **Sales & Marketing** - Customer Master - ATP - Order History - Returns - Credit Limits - Pricing & Discounts **Integration** - Breadth of Partner Applications - Data Import and Export Tools - Integration APIs - Productivity Tools - Real-Time Data - Collaboration Tools - Data Analysis Tools **Other Functionality** - Inventory Tracking / Ordering - Inventory Pricing and Costing - Inventory Reporting - Multi-Entity / Consolidation - Recognition Rules - Reconciliations - Payroll - Time and Expense - Cost Tracking - Time Tracking - Status Tracking - Budget Tracking **Sales & Marketing** - Customer Master - ATP - Order History - Returns - Credit Limits - Pricing & Discounts **Manufacturing** - WIP - Work Orders - MRP - BOM - MPS - Shop Floor **Logistics** - Centralized Inventory Database - In Transit - Inventory Forecasting - Inventory Pricing and Costing - Inventory Reporting - Inventory Tracking / Ordering - Picking Methods - Picking Planning - Receiving - Shipping Options - Manufacturing Planning **Reporting & Analytics** - Financial Statements - Custom Reporting - Budgeting / Forecasting - Dashboards - Financial Reporting - Activity Dashboard **Assembly** - BOM - Kitting - Disassembly **Quality Management** - Inspections - Rework - Waste - Defects **Platform** - Customization - Internationalization - Output Document Generation - Performance and Reliability - User, Role, and Access Management - Workflow Capability - Mobile Access **Platform** - Customization - Workflow Capability - User, Role, and Access Management - Internationalization - Performance and Reliability - Output Document Generation - Mobile Access **Logistics ** - Picking & Packing - Packaging - Shipping - Routing - Tracking - Cost Tracking - Activity Tracking - Order Tracking **Distribution** - Picking & Packing - Shipping - Tracking **Production** - BOM - Defects - Identify Demand - Inspections - Manage Resources - MPS - MRP - Production Plans - Rework - Shop Floor - Waste - WIP **Integration** - Data Import and Export Tools - Integration APIs - Breadth of Partner Applications - Collaboration Tools - Third-Party Integrations - Accounting Integration - Third-Party Integrations **HR** - Payroll - Workforce Management - Time & Attendance - Workflow Management **HR** - Payroll - Workforce Management - Time & Attendance **Reporting & Analytics** - Custom Reporting - Dashboards - Integration - Activity Dashboard **Cash Flow** - Track Cash Flow - Income and Expenses - File Exports **Generative AI ** - AI Text Generation - AI Text Summarization **Generative AI** - AI Text Generation - AI Text Summarization - Generative AI **Generative AI** - AI Text Generation - AI Text Summarization - Generative AI **Budgeting & Forecasting** - Budgeting / Forecasting - Data Import - Versioning - Historical Data **Agentic AI - ERP Systems** - Decision Making **Agentic AI - Discrete ERP** - Cross-system Integration - Natural Language Interaction - Decision Making **Agentic AI - Distribution ERP** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning **Additional Functionality** - Data Import/Export - Reminders - AI Copilot - Performance Metrics - Accounting - Billing & Invoicing - Point of Sale (POS) - Quotes/Estimates - Customizable Templates - Reporting & Statistics - Customizable Branding - Drag & Drop - Access Controls/Permissions - CRM - Integrated Business Operations - Multi-Location - Bills of Material - Reporting/Analytics - Customizable Reports - Visual Analytics - Business Intelligence **Additional Functionality** - Barcode Recognition - Multi-Currency - Accounting - Quotes/Estimates - API - Document Storage - Customizable Fields - Data Import/Export - CRM - Real-Time Reporting - Order Processing - Customizable Reports - Reporting & Statistics - Access Controls/Permissions - Barcoding/RFID - Activity Dashboard - Inventory Optimization - Real-Time Data - Barcode/Ticket Scanning - Bills of Material - Real-Time Analytics - AI Copilot **Revenue** - Revenue Types - Revenue Allocation - Scheduling **Payroll** - Direct Deposit - Check/W-2 Printing - Tax Calculation - Reporting and Dashboards **AI** - Data Extraction - Invoice Processing - Expense Management - Fraud Detection - Tax Compliance - Support Chatbots - Bank Reconciliations - Report Generation - Customizable Alerts - Predictive Analytics - Receipt Management - Workflow Management - Payroll Management - Sales Tax Management - Audit Management - Tax Management - Fixed Asset Management - Reporting/Analytics - Order Management - Sales Order Management - Cash Flow Management - Cash Management - Real-Time Data - Vendor Management - Credit Card Processing - Financial Consolidation & Close Management - Transaction Management **Mobile Applications - Accounting** - Cloud Integration - Notifications - UI - Offline - Expense Tracking - Invoice Management - Compliance Management - Inventory Tracking - Inventory Management - Financial Management - Activity Tracking - Document Management - Compliance Tracking - Notes Management **Agentic AI - Accounting** - Autonomous Task Execution **Additional Functionality** - Multi-Location - Generative AI - Accounts Payable - Fund Accounting - Quotes/Estimates - Approval Process Control - AI Copilot - Chart of Accounts - Project Accounting - Encryption - Accounts Receivable - Recurring/Subscription Billing - Billing & Invoicing - Reminders - Multi-Currency - Access Controls/Permissions - Income & Balance Sheet - Data Security - General Ledger - Currency Conversion - Customizable Templates - Accounting - Estimating - Reporting & Statistics - Financial Analysis - Transaction History - Expense Claims - Document Storage - SSL Security - Categorization/Grouping - Automatic Billing - Purchasing & Receiving - Customer Database - For Distributors - Bills of Material - Financial Data Protection - Inventory Control - AI/Machine Learning - Mobile App - Client Portal - For CPA Firms - Remote Access/Control - Cash Flow Analysis - Performance Metrics - Multi-Company - For Small Businesses ## Top Microsoft Dynamics 365 Business Central Alternatives - [NetSuite](https://www.g2.com/products/oracle-netsuite/reviews) - 4.1/5.0 (4,763 reviews) - [Acumatica](https://www.g2.com/products/acumatica/reviews) - 4.4/5.0 (1,920 reviews) - [SAP Cloud ERP (SAP S/4HANA Cloud)](https://www.g2.com/products/sap-cloud-erp-sap-s-4hana-cloud/reviews) - 4.4/5.0 (945 reviews)