Verified User in Higher Education
UH
Verified User in Higher Education
Mid-Market (51-1000 emp.)
"Impressive synthesis of meetings and Excel, but Office integration sometimes capricious"
3.5/5
What do you like best about Microsoft Copilot?

What really amazes me is the way the tool manages to synthesize hours of Teams meetings into a structured report with precise action points for each participant. Its ability to analyze endless Excel spreadsheets to extract trends or create charts through a simple natural language command is quite a phenomenal time saver. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Copilot?

The integration of Microsoft Copilot into the Office suite can sometimes be fickle, with suggestions appearing somewhat unexpectedly when one is trying to concentrate alone. The cost of the license for Microsoft Copilot remains a significant investment for a small organization, and one sometimes wonders if the return on investment is immediate for all profiles. Review collected by and hosted on G2.com.

Waqas F.
WF
Waqas F.
Sales Specialist - Microsoft D365/Business Central
Information Technology and Services
Small-Business (50 or fewer emp.)
"Seamless Integration and Smart Summaries Make Copilot a Standout"
4.5/5
What do you like best about Microsoft Copilot?

One of the best features of Copilot it how it integrates with MS Teams and summarize the meeting for you. Not only that, it also highlights the key points discussed in the meetings. Integration with Dynamics 365 CRM could be the best feature of Copilot, as it helps with the existing and new leads as per the market segment and demographics due to its cognitive intelligence, picks the data in real time. It extremely easy to use for all sorts of users! Review collected by and hosted on G2.com.

What do you dislike about Microsoft Copilot?

MS Copilot is bit on the expensive side and needs proper subscription to use all the features. It heavily relies on data which it has access too means sometimes you can not get the correct information which you are looking for. Review collected by and hosted on G2.com.

Alvaro P.
AP
Alvaro P.
Técnico de soporte IT
Enterprise (> 1000 emp.)
"A very useful tool for solving problems at work"
5/5
What do you like best about Microsoft Copilot?

It is a very useful tool for solving problems at work when a solution cannot be found. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Copilot?

It doesn't work as fast as other tools in the same sector. Review collected by and hosted on G2.com.

Armando L.
AL
Armando L.
Psicoterapeuta
Mid-Market (51-1000 emp.)
"Excellent for working with file managers of the same ecosystem, direct and precise"
5/5
What do you like best about Microsoft Copilot?

it is excellent for working and redefining files within the same ecosystem. I like that it is direct, precise Review collected by and hosted on G2.com.

What do you dislike about Microsoft Copilot?

I feel that they limit a lot in terms of the text you can input and constantly forget the files you upload, you have to upload them continuously. Review collected by and hosted on G2.com.

Anny G.
AG
Anny G.
Marketing Officer
Manufacturing
Small-Business (50 or fewer emp.)
Guest users or non-business users of the software, not included in G2 scores.
"Easy to Navigate with Clear Answers and Top-Notch Support"
5/5
What do you like best about Microsoft Copilot?

I love Copilot. It’s easy to navigate, and the answers are clear. When they aren’t, it usually corrects itself, which makes the experience smoother overall. The support of the platform is top notch when you need it. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Copilot?

Occasionally, the answers aren’t as detailed as they are at other times. I’m looking to get a clear, consistent answer to every question. Review collected by and hosted on G2.com.

CS
charlotte s.
operations assistant
Small-Business (50 or fewer emp.)
"Saves Time Drafting Content and Shaping Emails with Ease"
4.5/5
What do you like best about Microsoft Copilot?

It fits with my working currently. it save me time drafting content. use it to shape the tone of emails and assist with creating spreadsheets in a more in depth way then i could before. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Copilot?

Not all of the answers were what I was looking for, although that could be user error on my part if I didn’t provide enough information. Some of the responses didn’t seem to match what I asked. Review collected by and hosted on G2.com.

PB
Paul B.
Customer Experience Manager
Small-Business (50 or fewer emp.)
"Microsoft Copilot adds real value to our community communications"
5/5
What do you like best about Microsoft Copilot?

At Me And My Golf, I have used Microsoft Copilot alongside Perplexity, ChatGPT, Grok, and Gemini to manage community communications. What sets Copilot apart is its smooth integration with everyday tools, allowing me to create content directly within Outlook or Word, quickly summarize discussions, and draft messages efficiently. It assists me in organizing posts, responding to questions, and maintaining active conversations, all without the need to constantly switch between different platforms. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Copilot?

At times, I find that Copilot’s responses can be less adaptable or imaginative than those from Perplexity or ChatGPT, particularly when dealing with topics that require more nuance or context. Adjusting the tone or tailoring the output often requires a bit more work as well. Review collected by and hosted on G2.com.

Mapy B.
MB
Mapy B.
Student
Mid-Market (51-1000 emp.)
"Excellent Summaries and Writing Feedback That Improve Results"
4.5/5
What do you like best about Microsoft Copilot?

It can summarize long texts and extract key points. It can also review writing and suggest ways to improve it, even providing examples. Finally, if you give it the rubric, it can estimate an expected grade on projects and point out what you should work on to earn a better grade. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Copilot?

Sometimes it takes a long time to load, and it can also make mistakes. Review collected by and hosted on G2.com.

MM
Matthew M.
CTO
Mid-Market (51-1000 emp.)
"Unparalleled Microsoft 365 & Dynamics Integration with World-Class Security"
4.5/5
What do you like best about Microsoft Copilot?

The integration with Microsoft 365 and Dynamics apps is unparalleled. The security and data privacy are also world-class. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Copilot?

The pricing structure is confusing and difficult to use effectively. The overall price is also high, especially when considering the total cost of going all in on Microsoft. Review collected by and hosted on G2.com.

DJ
Daniel J.
Member Services Rep
Mid-Market (51-1000 emp.)
"Easy Access to Company Info with Seamless Internal Database Integration"
4.5/5
What do you like best about Microsoft Copilot?

It is great for many different things. It allows me to access company information easily due to integration with our internal database. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Copilot?

The time it takes for an answer sometimes is longer than I would like. Other than that, I don't know that there is anything else I dislike. Review collected by and hosted on G2.com.