# Best Enterprise AI Agent Builders Software *By [Bijou Barry](https://research.g2.com/insights/author/bijou-barry)* The leading AI agent builder in 2026 is Salesforce Agentforce, rated 4.3 out of 5 on G2 based on 1,100+ verified reviews. For RPA-native orchestration, UiPath Agentic Automation edges ahead at 4.6 stars, while Zapier dominates the no-code segment with strong cross-app automation capabilities. 1. Salesforce Agentforce — 4.3/5 (1,100+ reviews): Salesforce-native autonomous agent building and deployment 2. UiPath Agentic Automation — 4.6/5 (7,500+ reviews): RPA-native agentic orchestration with human-in-the-loop 3. OutSystems — 4.5/5 (1,700+ reviews): Visual agentic app development with low-code 4. ServiceNow AI Agents — 4.3/5 (400+ reviews): ServiceNow-native agentic ITSM workflow automation 5. Zapier — 4.5/5 (2,000+ reviews): No-code agent-building with cross-app workflow automation *Updated June 2026. Based on 2026 G2 verified review data across 5 products.* Products classified in the overall AI Agent Builders category are similar in many regards and help companies of all sizes solve their business problems. However, enterprise business features, pricing, setup, and installation differ from businesses of other sizes, which is why we match buyers to the right Enterprise Business AI Agent Builders to fit their needs. Compare product ratings based on reviews from enterprise users or connect with one of G2's buying advisors to find the right solutions within the Enterprise Business AI Agent Builders category. In addition to qualifying for inclusion in the AI Agent Builders Software category, to qualify for inclusion in the Enterprise Business AI Agent Builders Software category, a product must have at least 10 reviews left by a reviewer from an enterprise business. ## Top AI Agent Builders Software at a Glance | # | Product | Rating | Best For | What Users Say | |---|---------|--------|----------|----------------| | 1 | [Salesforce Agentforce](https://www.g2.com/products/salesforce-agentforce/reviews) | 4.3/5.0 (1,163 reviews) | Salesforce-native autonomous agent building and deployment | "[Autonomous AI Agents That Streamline Workflows Across the Salesforce Ecosystem](https://www.g2.com/survey_responses/salesforce-agentforce-review-12739909)" | | 2 | [UiPath Agentic Automation](https://www.g2.com/products/uipath-agentic-automation/reviews) | 4.6/5.0 (6,137 reviews) | RPA-native agentic orchestration with human-in-the-loop | "[Extending RPA Capabilities with Agentic AI](https://www.g2.com/survey_responses/uipath-agentic-automation-review-13049861)" | | 3 | [OutSystems](https://www.g2.com/products/outsystems/reviews) | 4.5/5.0 (1,622 reviews) | Visual agentic app development with low-code | "[OutSystems Speeds Delivery with a Powerful Visual Low-Code Platform](https://www.g2.com/survey_responses/outsystems-review-12858810)" | | 4 | [ServiceNow AI Agents](https://www.g2.com/products/servicenow-ai-agents/reviews) | 4.3/5.0 (436 reviews) | ServiceNow-native agentic ITSM workflow automation | "[ServiceNow AI Agents Streamline Workflows and Reduce Manual Effort](https://www.g2.com/survey_responses/servicenow-ai-agents-review-12617915)" | | 5 | [Databricks](https://www.g2.com/products/databricks/reviews) | 4.6/5.0 (1,323 reviews) | — | "[Helpful for Managing and Analyzing Operational Data](https://www.g2.com/survey_responses/databricks-review-13090803)" | | 6 | [Zapier](https://www.g2.com/products/zapier/reviews) | 4.5/5.0 (2,062 reviews) | No-code agent-building with cross-app workflow automation | "[Zapier has changed a lot recently!](https://www.g2.com/survey_responses/zapier-review-12997643)" | | 7 | [Asana](https://www.g2.com/products/asana/reviews) | 4.4/5.0 (13,245 reviews) | AI-automated cross-team workflow orchestration | "[Asana Keeps Me Organized—Fast, Fair-Priced, and Great Support](https://www.g2.com/survey_responses/asana-review-13108618)" | | 8 | [Jotform AI Agents](https://www.g2.com/products/jotform-ai-agents/reviews) | 4.5/5.0 (641 reviews) | No-code conversational agent deployment with trainable knowledge bases | "[Interactive, Smart AI Agents That Seamlessly Integrate with Jotform Apps](https://www.g2.com/survey_responses/jotform-ai-agents-review-13063306)" | | 9 | [ClickUp](https://www.g2.com/products/clickup/reviews) | 4.6/5.0 (12,634 reviews) | — | "[Integrated screen recording that streamlines bug reporting in QA](https://www.g2.com/survey_responses/clickup-review-13140987)" | | 10 | [CloseBot](https://www.g2.com/products/closebot/reviews) | 4.8/5.0 (180 reviews) | Goal-based lead qualification and conversational appointment-booking | "[CloseBot Makes AI Chatbots Fast to Build with Powerful Automation](https://www.g2.com/survey_responses/closebot-review-13126365)" | --- ## What Are the Most Common Questions About AI Agent Builders Software? *AI-generated · Last updated: May 26, 2026* ### Ai tools for building agents? Based on G2 reviews, buyers looking into AI agent builders most often mention tools that help automate support, sales follow-up, workflow execution, and data-heavy tasks without requiring deep engineering effort. According to verified users, strong options in this category stand out for low-code setup, integrations with systems like CRMs, knowledge bases, and collaboration tools, plus the ability to handle repetitive work at scale. G2 reviewers mention that some products are especially valued for conversational support and lead handling, while others are chosen for orchestration, document processing, or broader automation. The right fit depends on whether your priority is customer service, internal operations, voice automation, or cross-system workflow management. ### I want the easiest ai agent builder for onboarding agents, which software has the simplest UI? Based on G2 reviews, [Salesforce Agentforce](https://www.g2.com/products/salesforce-agentforce/reviews/salesforce-agentforce-review-12854878) appears most often among recently reviewed eligible products, and verified users frequently describe setup as straightforward once testing is in place. According to verified users across the category, the easiest interfaces are usually described as low-code or no-code, with visual builders, guided setup, and minimal switching between tools. G2 reviewers mention that ease of use often comes down to whether teams need simple onboarding bots or more advanced workflows, because some platforms are intuitive for first builds but become more technical as complexity grows. For onboarding-focused agents, buyers should look for clear workflow builders, reusable templates, and integrations that reduce manual setup work. ### What’s the best ai agent builder platform for a non-coder to spin up customer support bots? Based on G2 reviews, non-coders usually favor platforms that pair easy setup with strong support use cases such as FAQ handling, ticket deflection, and always-on website chat. According to verified users, the strongest options for customer support bots reduce the need for heavy coding by offering drag-and-drop builders, prebuilt flows, and knowledge-base connections. G2 reviewers mention that support teams value tools that can answer routine questions quickly, escalate when needed, and maintain a natural conversation style. Ease of training and deployment is also a recurring theme in reviews, especially for teams without dedicated developers. The best fit depends on whether you need chat, voice, or omnichannel support automation inside your existing service workflow. **Here are some of the top-rated products on G2:** - [Salesforce Agentforce](https://www.g2.com/products/salesforce-agentforce/reviews/salesforce-agentforce-review-12856902) – often used to automate support queues, case deflection, and knowledge-base driven customer help - [Jotform AI Agents](https://www.g2.com/products/jotform-ai-agents/reviews/jotform-ai-agents-review-12805226) – frequently used for FAQ bots and customer support assistants with simple setup - [CloseBot](https://www.g2.com/products/closebot/reviews/closebot-review-12680437) – commonly used for conversational intake and appointment-booking support flows ### Ai agent builders comparison which platform has the most reliable multi-agent orchestration? Based on G2 reviews, reliability in multi-agent orchestration is most often tied to how well a platform manages workflows across agents, systems, and approvals rather than just chat responses. According to verified users, products in this category are praised when they can coordinate agents with automation layers, handle structured handoffs, and support more complex business processes without excessive manual intervention. G2 reviewers mention strengths such as orchestration dashboards, reusable agents, and the ability to connect AI-driven steps with traditional workflow logic. Buyers comparing platforms for this need should prioritize review signals around governance, workflow visibility, and cross-system execution, especially if the use case involves multiple teams, long-running processes, or a mix of AI and human-in-the-loop actions. ### Best ai agent builder app for mobile so i can manage and tweak agents from my phone? Based on G2 reviews, mobile management is mentioned less often than desktop workflow building, so buyers should expect stronger support for monitoring and light updates than full agent design from a phone. According to verified users, some platforms are appreciated for accessible interfaces, quick navigation, and integrations that keep key workflows visible even when away from a desk. G2 reviewers mention mobile usefulness mainly in the context of notifications, reviewing activity, staying on top of tasks, and responding quickly, while deeper workflow setup is still often easier on desktop. If mobile access matters, buyers should look for products with responsive interfaces, simple dashboards, and integrations that let teams monitor conversations, tasks, or automations without needing a full workstation. **Here are some of the top-rated products on G2:** - [Salesforce Agentforce](https://www.g2.com/products/salesforce-agentforce/reviews/salesforce-agentforce-review-12814554) – mentioned by users for organized workflows and interest in more mobile-friendly, on-the-go use - [Zapier](https://www.g2.com/products/zapier/reviews/zapier-review-12584216) – used to monitor and automate recurring tasks with lightweight troubleshooting and notifications ### Best no-code ai agent builder software to embed on my website chat widget? Based on G2 reviews, no-code buyers looking for website chat widgets tend to value fast setup, easy training, and the ability to answer visitor questions without constant human involvement. According to verified users, the best experiences come from platforms that let teams publish quickly, connect knowledge sources, and manage conversational flows without heavy engineering work. G2 reviewers mention website chat use cases such as customer support, lead qualification, intake, and booking, often highlighting drag-and-drop interfaces or simple setup steps. Buyers should pay close attention to review themes around embedding, branding, response quality, and whether the tool can manage repetitive queries while still escalating or handing off when conversations become more complex. **Here are some of the top-rated products on G2:** - [Jotform AI Agents](https://www.g2.com/products/jotform-ai-agents/reviews/jotform-ai-agents-review-12752794) – often used to create website chatbots from uploaded files or site content with minimal setup - [Botpress](https://www.g2.com/products/botpress/reviews/botpress-review-12418677) – frequently used for customer-facing chat flows that automate answers and improve lead capture - [CloseBot](https://www.g2.com/products/closebot/reviews/closebot-review-12680437) – commonly embedded for conversational intake, appointment booking, and real-time website responses ### Which ai agent builder is actually worth paying for if i want sales outreach agents, not just toy demos? Based on G2 reviews, [Salesforce Agentforce](https://www.g2.com/products/salesforce-agentforce/reviews/salesforce-agentforce-review-12854878) shows the strongest recent review presence among eligible products, making it the clearest single-product signal for buyers looking beyond lightweight experimentation. According to verified users, platforms worth paying for are the ones tied to measurable workflow outcomes such as lead qualification, CRM updates, approvals, and follow-up automation rather than novelty demos. G2 reviewers mention that serious sales use cases depend on strong integrations, reliable execution, and the ability to work with live business data. Buyers should favor products repeatedly described as useful for lead handling, deal prep, or sales workflow automation, especially if they need a tool that can move from pilot to everyday operational use. ### Top-rated ai agent builder platforms for saas companies that need workflow automation? Based on G2 reviews, SaaS teams evaluating agent builders for workflow automation consistently focus on platforms that connect apps, reduce repetitive operational work, and let teams automate structured processes at scale. According to verified users, the most useful products in this scenario are those that support app integrations, orchestration, data movement, and reusable workflows across support, operations, and go-to-market teams. G2 reviewers mention benefits such as centralizing workflows, reducing manual handoffs, improving response consistency, and moving faster without depending on custom development for every new process. For SaaS environments, buyers should look for signals around integration breadth, workflow visibility, low-code setup, and support for scaling automations across multiple internal teams and customer-facing operations. **Here are some of the top-rated products on G2:** - [UiPath Agentic Automation](https://www.g2.com/products/uipath-agentic-automation/reviews/uipath-agentic-automation-review-12825539) – often used to automate end-to-end workflows that combine AI, RPA, and human review - [Zapier](https://www.g2.com/products/zapier/reviews/zapier-review-12669014) – frequently used by teams to connect apps, route leads, trigger follow-ups, and keep workflows synchronized - [n8n](https://www.g2.com/products/n8n/reviews/n8n-review-12691118) – commonly chosen for flexible workflow automation across APIs, data sources, and AI-driven processes ### What ai agent builder software do startups use for automated onboarding and product tours? Based on G2 reviews, startups tend to favor tools that are quick to stand up, easy to customize, and capable of handling onboarding steps or guided support without requiring large implementation teams. According to verified users, onboarding-related use cases often center on answering repetitive questions, guiding users through forms or setup flows, and reducing manual follow-up. G2 reviewers mention that startup teams value products with low-code builders, reusable workflows, and integrations that keep operational overhead down. For product-tour and onboarding scenarios, buyers should look for review evidence around conversational guidance, easy deployment, and the ability to keep customer or internal onboarding information consistent across channels while scaling beyond manual support. ### Cheapest ai agent builder tools that still have solid integrations with slack and hubspot? Based on G2 reviews, budget-conscious buyers still want strong integration depth, especially with go-to-market and collaboration tools. According to verified users, lower-cost or more cost-flexible options are often praised when they connect cleanly with Slack, CRMs, and other core business apps while remaining approachable for small teams. G2 reviewers mention that pricing pressure shows up frequently in this category, so buyers should weigh not only entry cost but also whether workflows, task volumes, or AI usage scale predictably. Affordable options are most attractive when they reduce manual work quickly and fit into existing workflows without requiring major engineering effort. For Slack and HubSpot-heavy teams, integration quality and ease of setup matter as much as sticker price. **Here are some of the top-rated products on G2:** - [Zapier](https://www.g2.com/products/zapier/reviews/zapier-review-12687921) – often used to connect HubSpot, Slack, and other tools for lead routing and workflow automation - [Relay.app](https://www.g2.com/products/relay-app/reviews/relay-app-review-12585150) – praised for easy workflow setup, affordability, and broad connections across common business tools - [n8n](https://www.g2.com/products/n8n/reviews/n8n-review-12845138) – valued for self-hosting flexibility and lower-cost automation across APIs and collaboration systems ## G2 Grid® for AI Agent Builders Software ![G2 Grid® for AI Agent Builders Software plotting products by satisfaction and market presence](https://www.g2.com/categories/ai-agent-builders/grids.png?focus%5B%5D=1408921&focus%5B%5D=6218&focus%5B%5D=1408919&focus%5B%5D=3803&focus%5B%5D=122376&focus%5B%5D=10470&focus%5B%5D=1235692&focus%5B%5D=278) Highlighted products: Salesforce Agentforce, UiPath Agentic Automation, ServiceNow AI Agents, OutSystems, Microsoft Copilot Studio, Databricks, IBM watsonx Orchestrate, and Asana. Underlying data: [Grid® JSON](https://www.g2.com/categories/ai-agent-builders/grids.json?focus%5B%5D=salesforce-agentforce&focus%5B%5D=uipath-agentic-automation&focus%5B%5D=servicenow-ai-agents&focus%5B%5D=outsystems&focus%5B%5D=microsoft-microsoft-copilot-studio&focus%5B%5D=databricks&focus%5B%5D=ibm-watsonx-orchestrate&focus%5B%5D=asana&segment=enterprise) ## How Many AI Agent Builders Software Products Does G2 Track? **Total Products under this Category:** 396 ### Category Stats (Jul 2026) - **Average Rating**: 4.64/5 (↓0.01 vs Jun 2026) The average rating of products in this category, based on all submitted ratings - **Top Trending Product**: Abacus.ai (+1.36%) - Among all products in this category, Abacus.ai recorded the largest rating increase compared to last month *Last updated: July 21, 2026* ## How Does G2 Rank AI Agent Builders Software Products? **Why You Can Trust G2's Software Rankings:** - 30 Analysts and Data Experts - 84,600+ Authentic Reviews - 396+ Products - Unbiased Rankings G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category. --- **Sponsored** ### Cloudera Cloudera is the only hybrid data and AI platform company that large organizations trust to bring AI to their data anywhere it lives. Unlike other providers, Cloudera delivers a consistent cloud experience that converges public clouds, on-prem data centers, and the edge, leveraging a proven open-source foundation. As the pioneer in big data, Cloudera empowers businesses to apply AI and assert control over 100% of their data, in all forms, improving security, governance, and real-time and predictive insights. 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[Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list&secure%5Bcategory_id%5D=1009956&secure%5Bchosen_at%5D=2026-07-22T07%3A20%3A14Z&secure%5Bdisplayable_resource_id%5D=1009956&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=page_category&secure%5Bplacement_resource_ids%5D%5B%5D=1009956&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=1886&secure%5Bresource_id%5D=1009956&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=llm_category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fai-agent-builders%2Fenterprise%3Fopen_modal_url%3D%252Fproducts%252Fmicrosoft-microsoft-copilot-studio%252Fwishlists%253Fhost_path%253D%25252Fcategories%25252Fai-agent-builders%25252Fenterprise%2526source%253Dcategory&secure%5Btoken%5D=f37667ea051b0e3cc2665b44feb1f9748e5617a1b0a70147c477c8e5f12159b8&secure%5Burl%5D=https%3A%2F%2Fwww.cloudera.com%2Fproducts%2Fcloudera-data-platform%2Fcdp-demos.html%3Finternal_link%3Dp18%23get-started&secure%5Burl_type%5D=custom_url) --- ## What Are the Top-Rated AI Agent Builders Software Products in 2026? ### 1. [Salesforce Agentforce](https://www.g2.com/products/salesforce-agentforce/reviews) Salesforce Agentforce is an enterprise agentic AI software platform that helps organizations build, deploy, manage, and govern AI agents that can autonomously assist customers, employees, and partners across digital and voice channels. Agentforce is designed for enterprises that want to operationalize AI agents at scale while maintaining control, security, and trust. It brings together humans, applications, AI models, and business data into a unified system where agents can reason, take action, and collaborate with people. The platform supports the full agent lifecycle—from creation and testing to deployment, supervision, and continuous improvement—using both low-code and pro-code tools. Agentforce is used by teams across customer service, sales, IT, operations, HR, marketing, and industry-specific workflows. Agentforce enables organizations to deploy AI agents that work continuously, execute business logic, and integrate with existing systems. Agents can handle structured and unstructured data, reason through complex tasks, and hand off to humans when needed. Key capabilities and components include: - Agent development and orchestration tools that support building, testing, deploying, supervising, and scaling AI agents using conversational, low-code, and pro-code experiences. - Hybrid reasoning architecture that combines deterministic workflows with large language model (LLM) reasoning to ensure predictable execution while handling nuance and natural language interactions. - Multichannel and voice support, allowing agents to engage users across web, mobile, chat, and phone with consistent behavior and brand-aligned voice experiences. - Intelligent Context processing, which extracts and structures information from unstructured and multimodal data sources so agents can respond accurately and take relevant actions. - Lifecycle management and supervision, including batch testing, performance monitoring, and tools to refine agent behavior over time. Agentforce includes built-in trust, governance, and security features to support enterprise requirements: - Configurable guardrails to reduce hallucinations, bias, and off-topic responses. - Data protection and governance controls such as grounding, access controls, auditability, and privacy safeguards. - Enterprise-grade reliability and compliance, built on the broader Salesforce platform. Common use cases include customer support automation, sales development, employee support, deep research tasks, coaching and learning, product recommendations, appointment scheduling, and event or attendee support. Agentforce can also be tailored for industry-specific workflows by leveraging existing data models, APIs, and business logic. Overall, Salesforce Agentforce is an enterprise agentic AI platform for organizations seeking to deploy trusted, autonomous digital labor that integrates with their existing systems and operates at scale. **Average Rating:** 4.3/5.0 **Total Reviews:** 1,163 **Who Is the Company Behind Salesforce Agentforce?** - **Seller:** [Salesforce](https://www.g2.com/sellers/salesforce) - **Company Website:** https://www.salesforce.com/ - **Year Founded:** 1999 - **HQ Location:** San Francisco, CA - **Twitter:** @salesforce (579,511 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/3185/ (83,223 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Salesforce Developer, Salesforce Administrator - **Top Industries:** Information Technology and Services, Financial Services - **Company Size:** 39% Mid-Market, 31% Enterprise #### What Are Recent G2 Reviews of Salesforce Agentforce? **"[Autonomous AI Agents That Streamline Workflows Across the Salesforce Ecosystem](https://www.g2.com/survey_responses/salesforce-agentforce-review-12739909)"** **Rating:** 5.0/5.0 stars *— Aniket N.* [Read full review](https://www.g2.com/survey_responses/salesforce-agentforce-review-12739909) --- **"[Agentforce Makes Enterprise AI with Salesforce Truly Headless](https://www.g2.com/survey_responses/salesforce-agentforce-review-12717613)"** **Rating:** 4.0/5.0 stars *— Manjunath G.* [Read full review](https://www.g2.com/survey_responses/salesforce-agentforce-review-12717613) --- ### 2. [UiPath Agentic Automation](https://www.g2.com/products/uipath-agentic-automation/reviews) UiPath (NYSE: PATH) is a global leader in agentic automation, empowering enterprises to harness the full potential of AI agents to autonomously execute and optimize complex business processes. The UiPath Platform™ uniquely combines controlled agency, developer flexibility, and seamless integration to help organizations scale agentic automation safely and confidently. Committed to security, governance, and interoperability, UiPath supports enterprises as they transition into a future where automation delivers on the full potential of AI to transform industries. For more information, visit www.uipath.com. Agentic testing is an AI-powered approach to software quality assurance that leverages autonomous agents to generate, execute, and evolve tests across the entire testing lifecycle. By partnering intelligent agents with human testers, agentic testing dramatically increases test coverage, accelerates release cycles, improves system resilience, and enables continuous testing at enterprise scale. It empowers teams to shift from manual, reactive testing to proactive, scalable quality engineering—driving faster innovation with higher confidence. **Average Rating:** 4.6/5.0 **Total Reviews:** 6,137 **Who Is the Company Behind UiPath Agentic Automation?** - **Seller:** [UiPath](https://www.g2.com/sellers/uipath) - **Company Website:** https://www.uipath.com - **Year Founded:** 2005 - **HQ Location:** New York - **Twitter:** @UiPath (108,104 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/1523656/ (5,134 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** RPA Developer, Software Engineer - **Top Industries:** Information Technology and Services, Computer Software - **Company Size:** 51% Enterprise, 29% Mid-Market #### What Are UiPath Agentic Automation's Pros and Cons? **Pros:** - Automation (337 reviews) - Ease of Use (285 reviews) - Automation Focus (261 reviews) - Automation Ease (235 reviews) - Efficiency (166 reviews) **Cons:** - Expensive (138 reviews) - Learning Curve (118 reviews) - Complexity (76 reviews) - Pricing Issues (64 reviews) - Licensing Issues (62 reviews) ### What Do G2 Reviewers Say About UiPath Agentic Automation? *AI-generated summary from verified user reviews* **Pros:** - Users praise UiPath Agentic Automation for its **advanced AI integration** , making automation of complex tasks seamless and efficient. - Users highlight the **ease of use** of UiPath Agentic Automation, facilitating smoother integration and workflow for developers. - Users value the **adaptive and seamless automation** of UiPath Agentic Automation, effectively managing complex tasks with AI integration. - Users praise the **automation ease** of UiPath Agentic Automation, highlighting its advanced AI and orchestration capabilities. - Users value the **efficiency** of UiPath Agentic Automation, significantly reducing time and effort in business processes. **Cons:** - Users find UiPath Agentic Automation to be **expensive** , especially in comparison to other RPA tools, impacting accessibility. - Users find the **learning curve steep** , with challenges in agent training and programming knowledge for non-technical users. - Users find the **complexity** of UiPath Agentic Automation overwhelming, particularly when managing advanced features and setup processes. - Users feel the **pricing is too high** for UiPath Agentic Automation, suggesting adjustments for better accessibility. - Users find the **licensing issues confusing** , which complicates the initial setup and increases the learning curve. #### What Are Recent G2 Reviews of UiPath Agentic Automation? **"[Extending RPA Capabilities with Agentic AI](https://www.g2.com/survey_responses/uipath-agentic-automation-review-13049861)"** **Rating:** 4.5/5.0 stars *— Muhammad A.* [Read full review](https://www.g2.com/survey_responses/uipath-agentic-automation-review-13049861) --- **"[Transformative Automation with AI Decision Making](https://www.g2.com/survey_responses/uipath-agentic-automation-review-12980416)"** **Rating:** 4.5/5.0 stars *— Arti P.* [Read full review](https://www.g2.com/survey_responses/uipath-agentic-automation-review-12980416) --- #### What Are G2 Users Discussing About UiPath Agentic Automation? - [What are the most impactful use-cases of UiPath's RPA in automating repetitive business processes?](https://www.g2.com/discussions/what-are-the-most-impactful-use-cases-of-uipath-s-rpa-in-automating-repetitive-business-processes) - 2 comments - [What is robotic process automation RPA and when is it beneficial?](https://www.g2.com/discussions/what-is-robotic-process-automation-rpa-and-when-is-it-beneficial) - 1 comment - [Which business process can be automated with RPA?](https://www.g2.com/discussions/which-business-process-can-be-automated-with-rpa) - 2 comments - [What is RPA in UiPath?](https://www.g2.com/discussions/what-is-rpa-in-uipath) - 2 comments - [Is UiPath an RPA tool?](https://www.g2.com/discussions/is-uipath-an-rpa-tool) - 2 comments ### 3. [ServiceNow AI Agents](https://www.g2.com/products/servicenow-ai-agents/reviews) ServiceNow AI Agents act autonomously to get work done across IT, HR, customer service, app development, and every corner of your business. They proactively solve problems, drive exponential productivity, and handle everything from routine tasks to complex, multi-step processes. Built on a unified, open platform that combines AI, data, workflows, and security, ServiceNow AI Agents have real-time access to enterprise data from 450+ systems. Grounded in your business context, rules, and knowledge, they don't just recommend next steps. They execute work across any system in your enterprise, governed by your policies at every step. Choose from out-of-the-box agents or build custom ones with AI Agent Studio using natural language. Set guardrails, automate workflows, and deploy AI with governance and security built in from day one. The AI Agent Orchestrator coordinates teams of specialized agents to handle complex, multi-step workflows that single-agent solutions can't manage. For over 20 years, ServiceNow has powered work for the world's leading companies. 85% of the Fortune 500 trust ServiceNow, powering 80 billion workflows annually and over 100,000 AI use cases. Put AI to work for your people with ServiceNow. **Average Rating:** 4.3/5.0 **Total Reviews:** 436 **Who Is the Company Behind ServiceNow AI Agents?** - **Seller:** [ServiceNow](https://www.g2.com/sellers/servicenow) - **Company Website:** https://www.servicenow.com/ - **Year Founded:** 2004 - **HQ Location:** Santa Clara, CA - **Twitter:** @servicenow (55,548 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/29352/ (35,081 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Software Engineer - **Top Industries:** Information Technology and Services, Computer Software - **Company Size:** 34% Enterprise, 17% Mid-Market #### What Are ServiceNow AI Agents's Pros and Cons? **Pros:** - Efficiency (21 reviews) - Ease of Use (17 reviews) - Messaging Automation (14 reviews) - Easy Integrations (11 reviews) - Helpful (7 reviews) **Cons:** - Inaccuracy (10 reviews) - Poor Understanding (9 reviews) - Complex Configuration (8 reviews) - Limited AI (8 reviews) - Complex Usability (5 reviews) ### What Do G2 Reviewers Say About ServiceNow AI Agents? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **efficiency** of ServiceNow AI Agents, benefiting from easy setup and powerful workflow automation. - Users appreciate the **ease of use** of ServiceNow AI Agents, enabling efficient task automation and seamless workflows integration. - Users value the **automation of repetitive tasks** with ServiceNow AI Agents, enhancing efficiency and reducing manual errors. - Users appreciate the **easy integrations** of ServiceNow AI Agents, enhancing workflows and boosting efficiency for support teams. - Users find ServiceNow AI Agents **highly effective for automating workflows** , enhancing speed and accuracy in issue resolution and communication. **Cons:** - Users find that the **inaccuracy** of ServiceNow AI Agents leads to confusion and reduces trust in its effectiveness. - Users express frustration with the **poor understanding** of ServiceNow AI Agents, leading to generic responses and confusion. - Users find the **complex configuration** of ServiceNow AI Agents time-consuming and challenging for effective real-world application. - Users find the **limited responsiveness** of ServiceNow AI Agents frustrating, as they struggle with nuanced questions and customization. - Users find the **setup and customization process complex** , requiring significant learning and background knowledge to navigate effectively. #### What Are Recent G2 Reviews of ServiceNow AI Agents? **"[ServiceNow AI Agents Streamline Workflows and Reduce Manual Effort](https://www.g2.com/survey_responses/servicenow-ai-agents-review-12617915)"** **Rating:** 4.5/5.0 stars *— Pradip G.* [Read full review](https://www.g2.com/survey_responses/servicenow-ai-agents-review-12617915) --- **"[Native AI agents that finally run on governed platform data](https://www.g2.com/survey_responses/servicenow-ai-agents-review-12776657)"** **Rating:** 5.0/5.0 stars *— rajesh s.* [Read full review](https://www.g2.com/survey_responses/servicenow-ai-agents-review-12776657) --- ### 4. [OutSystems](https://www.g2.com/products/outsystems/reviews) What if you could build custom, AI-powered solutions that fit your business perfectly, without the risk or costly lock-in? The OutSystems AI-powered low-code development platform eliminates the compromises of building and buying, enabling your teams to turn ideas into mission-critical applications and agents that drive revenue, efficiency, and customer impact. By combining a trusted low-code foundation with powerful AI capabilities, you can build custom solutions up to 10x faster, with the speed of innovation and control you need to compete in the AI-centric future. **Average Rating:** 4.5/5.0 **Total Reviews:** 1,622 **Who Is the Company Behind OutSystems?** - **Seller:** [OutSystems](https://www.g2.com/sellers/outsystems) - **Company Website:** https://www.outsystems.com - **Year Founded:** 2001 - **HQ Location:** Boston, MA - **Twitter:** @OutSystems (25,276 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/16663/ (2,209 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Software Engineer, Developer - **Top Industries:** Information Technology and Services, Computer Software - **Company Size:** 40% Mid-Market, 35% Enterprise #### What Are OutSystems's Pros and Cons? **Pros:** - Ease of Use (194 reviews) - Speed of Development (158 reviews) - Fast Development (136 reviews) - Speed (136 reviews) - App Development (130 reviews) **Cons:** - Expensive (75 reviews) - Cost Issues (64 reviews) - Licensing Issues (50 reviews) - Missing Features (47 reviews) - Limited Customization (43 reviews) ### What Do G2 Reviewers Say About OutSystems? *AI-generated summary from verified user reviews* **Pros:** - Users enjoy the **ease of use** of OutSystems, enabling rapid development and integration for effective solutions. - Users value the **speed of development** with OutSystems, streamlining processes and enhancing productivity across various applications. - Users value the **fast development** capabilities of OutSystems, allowing quick implementation and efficient application creation. - Users appreciate the **rapid app development speed** with OutSystems, enabling quick transformation of ideas into functional applications. - Users value the **speed and ease of app development** with OutSystems, allowing rapid solutions and accessibility for non-technical users. **Cons:** - Users find OutSystems **expensive for small businesses** , limiting accessibility and growth opportunities due to high licensing costs. - Users highlight the **high costs** associated with OutSystems, feeling it isn't affordable for all companies. - Users find the **licensing costs high and inflexible** , making it difficult for smaller companies to adopt OutSystems. - Users criticize the **missing authentication features** in OutSystems, complicating integration and increasing costs for development. - Users find the **limited customization** options frustrating, impacting flexibility and overall usability of OutSystems. #### What Are Recent G2 Reviews of OutSystems? **"[OutSystems Speeds Delivery with a Powerful Visual Low-Code Platform](https://www.g2.com/survey_responses/outsystems-review-12858810)"** **Rating:** 4.0/5.0 stars *— Faizan A.* [Read full review](https://www.g2.com/survey_responses/outsystems-review-12858810) --- **"[OutSystems: A Game-Changer for Swift, Scalable, and Personalized Development](https://www.g2.com/survey_responses/outsystems-review-8895217)"** **Rating:** 4.0/5.0 stars *— José R.* [Read full review](https://www.g2.com/survey_responses/outsystems-review-8895217) --- #### What Are G2 Users Discussing About OutSystems? - [What is OutSystems used for?](https://www.g2.com/discussions/what-is-outsystems-used-for) - 1 comment - [How much does OutSystems cost?](https://www.g2.com/discussions/how-much-does-outsystems-cost) - 2 comments - [Are OutSystems free?](https://www.g2.com/discussions/are-outsystems-free) - 6 comments - [What uses OutSystems?](https://www.g2.com/discussions/what-uses-outsystems) - 1 comment - [What is OutSystems platform?](https://www.g2.com/discussions/what-is-outsystems-platform) - 1 comment ### 5. [Microsoft Copilot Studio](https://www.g2.com/products/microsoft-microsoft-copilot-studio/reviews) Microsoft Copilot Studio is a low-code platform designed to empower users to create and customize AI-driven agents that automate tasks and processes across various applications and services. By leveraging natural language processing and generative AI, Copilot Studio enables the development of intelligent agents capable of handling complex workflows, enhancing productivity, and streamlining operations within organizations. Key Features and Functionality: - Low-Code Development: Offers an intuitive graphical interface that allows users to build agents without extensive coding knowledge, making AI development accessible to a broader audience. - Integration with Microsoft Ecosystem: Seamlessly connects with Microsoft 365 applications, Azure services, and other platforms, enabling agents to interact with existing tools and data sources. - Customizable Agents: Users can tailor agents to specific business needs by defining custom workflows, integrating with APIs, and utilizing pre-built or custom connectors. - Multi-Channel Deployment: Agents can be deployed across various channels, including websites, mobile apps, social media platforms, and internal business applications, ensuring broad accessibility. - Advanced Analytics and Monitoring: Provides dashboards and AI-driven insights to monitor agent performance, user interactions, and effectiveness, facilitating continuous improvement. Primary Value and Solutions Provided: Microsoft Copilot Studio addresses the need for efficient automation and intelligent assistance within organizations. By enabling the creation of custom AI agents, it helps businesses: - Enhance Productivity: Automate repetitive tasks and processes, allowing employees to focus on higher-value activities. - Improve Customer Engagement: Deploy agents that provide instant support and information to customers across multiple channels, enhancing satisfaction and responsiveness. - Streamline Operations: Integrate agents with existing systems to facilitate seamless workflows and data management, reducing manual intervention and errors. - Foster Innovation: Empower teams to develop and iterate on AI solutions rapidly, promoting a culture of innovation and continuous improvement. By providing a versatile and user-friendly platform for AI agent development, Microsoft Copilot Studio enables organizations to harness the power of artificial intelligence to solve complex challenges and drive business success. **Average Rating:** 4.4/5.0 **Total Reviews:** 153 **Who Is the Company Behind Microsoft Copilot Studio?** - **Seller:** [Microsoft](https://www.g2.com/sellers/microsoft) - **Year Founded:** 1975 - **HQ Location:** Redmond, Washington - **Twitter:** @microsoft (13,091,739 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/microsoft/ (231,632 employees on LinkedIn®) - **Ownership:** MSFT **Who Uses This Product?** - **Top Industries:** Information Technology and Services, Computer Software - **Company Size:** 39% Small-Business, 33% Enterprise #### What Are Microsoft Copilot Studio's Pros and Cons? **Pros:** - Ease of Use (51 reviews) - Easy Integrations (24 reviews) - Easy Setup (17 reviews) - AI Integration (15 reviews) - Automation (15 reviews) **Cons:** - Expensive (11 reviews) - Limited Customization (11 reviews) - Learning Curve (10 reviews) - Complex Workflows (8 reviews) - Integration Issues (8 reviews) ### What Do G2 Reviewers Say About Microsoft Copilot Studio? *AI-generated summary from verified user reviews* **Pros:** - Users find Microsoft Copilot Studio's **ease of use** essential for quick and effective low-code bot development. - Users appreciate the **easy integrations** of Microsoft Copilot Studio, boosting productivity and enabling quick AI implementation. - Users value the **easy setup** of Microsoft Copilot Studio, finding it self-explanatory and quick to configure. - Users value the **easy-to-use low-code development** of Microsoft Copilot Studio, enhancing their AI project efficiency and speed. - Users appreciate the **flexible automation** capabilities of Microsoft Copilot Studio, enhancing productivity while ensuring security and compliance. **Cons:** - Users find the **pricing structures** of Microsoft Copilot Studio can be a drawback, especially for smaller organizations. - Users find the **limited customization** options of Microsoft Copilot Studio restricting their experience and usability. - Users find the **learning curve challenging** , especially when trying to utilize advanced features and integrations effectively. - Users find the **complex workflows** of Microsoft Copilot Studio overwhelming, especially with integration and performance issues. - Users face **integration issues** with Microsoft Copilot Studio, making setup and configuration challenging and time-consuming. #### What Are Recent G2 Reviews of Microsoft Copilot Studio? **"[Easy-to-Customize AI Agents for Sales, Support, and Product Knowledge](https://www.g2.com/survey_responses/microsoft-copilot-studio-review-12725601)"** **Rating:** 5.0/5.0 stars *— Matthew W.* [Read full review](https://www.g2.com/survey_responses/microsoft-copilot-studio-review-12725601) --- **"[Seamless Integration with Room for UX Improvement](https://www.g2.com/survey_responses/microsoft-copilot-studio-review-12737098)"** **Rating:** 4.0/5.0 stars *— Babu S.* [Read full review](https://www.g2.com/survey_responses/microsoft-copilot-studio-review-12737098) --- #### What Are G2 Users Discussing About Microsoft Copilot Studio? - [Is power virtual agents included in Office 365?](https://www.g2.com/discussions/is-power-virtual-agents-included-in-office-365) - [What is a power virtual agent session?](https://www.g2.com/discussions/what-is-a-power-virtual-agent-session) - [Is Microsoft Power virtual agents free?](https://www.g2.com/discussions/is-microsoft-power-virtual-agents-free) - [What can power virtual agents do?](https://www.g2.com/discussions/what-can-power-virtual-agents-do) - 1 comment ### 6. [Databricks](https://www.g2.com/products/databricks/reviews) Databricks is a unified data and AI platform that helps organizations build, govern and scale data pipelines, analytics, machine learning, AI applications and agents. More than 20,000 organizations worldwide — including adidas, AT&T, Bayer, Block, Mastercard, Rivian, Unilever, and 70% of the Fortune 500 — rely on Databricks to work with enterprise data and AI at scale. Headquartered in San Francisco with 30+ offices around the globe, Databricks offers a unified platform that includes Agent Bricks, Lakeflow, Lakehouse, Lakebase, Genie and Unity Catalog. Founded in 2013 by the original creators of Apache Spark™, Delta Lake, MLflow and Unity Catalog, Databricks is built on an open lakehouse architecture that brings data, analytics and AI together. The platform is used by data engineers, data scientists, analysts, developers, machine learning teams, AI teams and business users to collaborate across the full data and AI lifecycle. Key Databricks capabilities include: - Data engineering: Build, automate and manage reliable batch, streaming and real-time data pipelines. - Analytics and business intelligence: Run SQL analytics, create dashboards and enable business teams to explore data. - Data governance: Discover, secure and manage data and AI assets across teams, clouds and workloads. - Machine learning and AI: Develop models, build generative AI applications and create production-grade AI agents. - Data applications: Build and deploy data-driven applications using governed enterprise data. Available across AWS, Azure and Google Cloud, Databricks helps organizations work across clouds, reduce data silos and simplify collaboration across teams and tools. Customers use Databricks for use cases such as customer personalization, fraud detection, predictive maintenance, real-time analytics, cybersecurity, healthcare research, financial risk management, supply chain optimization and AI-powered decision-making. Databricks is used across industries including financial services, healthcare and life sciences, retail, manufacturing, energy and the public sector. Organizations use the platform to modernize data infrastructure, accelerate AI adoption and turn enterprise data into business value. **Average Rating:** 4.6/5.0 **Total Reviews:** 1,323 **Who Is the Company Behind Databricks?** - **Seller:** [Databricks Inc.](https://www.g2.com/sellers/databricks-inc) - **Company Website:** https://databricks.com - **Year Founded:** 2013 - **HQ Location:** San Francisco, CA - **Twitter:** @databricks (92,269 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/3477522/ (15,627 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Data Engineer, Data Analyst - **Top Industries:** Information Technology and Services, Financial Services - **Company Size:** 48% Enterprise, 38% Mid-Market #### What Are Databricks's Pros and Cons? **Pros:** - Features (192 reviews) - Ease of Use (154 reviews) - Integrations (141 reviews) - Collaboration (114 reviews) - Analytics (112 reviews) **Cons:** - Learning Curve (78 reviews) - Expensive (71 reviews) - Steep Learning Curve (64 reviews) - Complexity (45 reviews) - Complex Setup (35 reviews) ### What Do G2 Reviewers Say About Databricks? *AI-generated summary from verified user reviews* **Pros:** - Users praise the **ease of use** and **comprehensive features** of Databricks for data warehousing and ML applications. - Users praise the **ease of use** of Databricks, enhancing their experience with intuitive interfaces and reliable services. - Users appreciate the **seamless integrations** of Databricks with AWS and other tools, enhancing daily operations and efficiency. - Users value the **seamless collaboration** offered by Databricks, enhancing teamwork on data projects with real-time insights. - Users praise the **integrated analytical features** of Databricks, enhancing collaborative data processing and insight visualization. **Cons:** - Users note a **steep learning curve** initially, with confusing permissions and compute modes affecting usability. - Users note that the **costs can be quite high** for utilizing Databricks effectively, especially for large data projects. - Users find a **steep learning curve** with Databricks, especially challenging for newcomers to big data tools. - Users find the **complexity** of Databricks challenging, especially for smaller teams and initial setup processes. - Users face **complex setup** challenges initially, though support helps simplify the experience over time. #### What Are Recent G2 Reviews of Databricks? **"[Helpful for Managing and Analyzing Operational Data](https://www.g2.com/survey_responses/databricks-review-13090803)"** **Rating:** 4.5/5.0 stars *— Vishaka C.* [Read full review](https://www.g2.com/survey_responses/databricks-review-13090803) --- **"[Streamlined Legal Workflow with Databricks](https://www.g2.com/survey_responses/databricks-review-13090519)"** **Rating:** 5.0/5.0 stars *— Pranjal S.* [Read full review](https://www.g2.com/survey_responses/databricks-review-13090519) --- #### What Are G2 Users Discussing About Databricks? - [What does Databricks software do?](https://www.g2.com/discussions/what-does-databricks-software-do) - 3 comments, 1 upvote - [What is Databricks unified analytics platform?](https://www.g2.com/discussions/what-is-databricks-unified-analytics-platform) - 3 comments - [What is Lakehouse in Databricks?](https://www.g2.com/discussions/what-is-lakehouse-in-databricks) - 4 comments, 2 upvotes - [What are the features of Databricks?](https://www.g2.com/discussions/what-are-the-features-of-databricks) - 4 comments, 2 upvotes ### 7. [IBM watsonx Orchestrate](https://www.g2.com/products/ibm-watsonx-orchestrate/reviews) IBM® watsonx Orchestrate® puts AI to work for automating complex workflows and processes at scale, without changing your existing systems and tools. IBM watsonx Orchestrate helps you build, deploy and manage powerful AI assistants and agents, enabling seamless collaboration between them, to create one unified user experience. It can easily integrate with your existing business systems by connecting to multiple proprietary and third-party AI models or automation tools from 100+ enterprise apps. This allows the solution to adapt to your business needs instead of forcing you to adapt to generative AI. It is built on top of watsonx, which is a generative AI solution that allows the user to access multiple foundation models while emphasizing on enterprise-grade security, governance, and compliance. The outcome? Less manual work. Faster decisions. Increased AI productivity. A more efficient business— at scale. IBM watsonx Orchestrate offers the following: - Multi-agent orchestration - Easily deploy, manage, and govern a heterogenous network of AI assistants and agents, across their lifecycle. Enable smooth collaboration amongst multiple AI assistants and agents, whether they are built in-house or from third-party vendors, for a unified user experience. Work across hybrid cloud environments while integrating with complex tech stacks, wherever they reside. Empower employees with self-service access to AI assistants and agents so that they can focus more on what matters most to them. - Low-code agent builder and pre-built agents – Quickly build and deploy custom-built or pre-built AI agents using a range of low-code to pro-code tools, designed for everyday business users as well as professional developers. Easily leverage a software development kit (SDK) that includes tools, documentation, and code samples for faster turnaround times. Accelerate your agentic automation journey with pre-built agents built for specific business domains like human resources, sales, procurement, customer service and more. - Complex business workflow and process automation optimization - Streamline essential processes and reduce manual workflows to get faster ROIs by integrating with current systems or multiple third-party models. Simplify access to several tools and leverage ready-made integrations with 100+ leading enterprise apps including those from Microsoft, Salesforce, SAP, ServiceNow, Workday and more. Key Highlights: 1. Several tools and ready-to-use integrations designed for connecting with 100+ leading enterprise apps, for faster time to value. 2. A set of pre-built agents for specific business domains (like human resources, procurement, sales and more), as well as custom agent building capabilities including a range of low-code to pro-code authoring tools, for adapting to enterprise specific needs. 3. Multi-agent orchestration to enable hassle-free collaboration between several AI assistants, agents, and applications for a unified user experience. **Average Rating:** 4.4/5.0 **Total Reviews:** 368 **Who Is the Company Behind IBM watsonx Orchestrate?** - **Seller:** [IBM](https://www.g2.com/sellers/ibm) - **Company Website:** https://www.ibm.com - **Year Founded:** 1911 - **HQ Location:** Armonk, New York, United States - **Twitter:** @IBMSecurity (74,660 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/1009/ (328,202 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Software Engineer, Senior Software Engineer - **Top Industries:** Information Technology and Services, Computer Software - **Company Size:** 42% Enterprise, 38% Small-Business #### What Are IBM watsonx Orchestrate's Pros and Cons? **Pros:** - Ease of Use (66 reviews) - Easy Integrations (33 reviews) - AI Integration (29 reviews) - Automation (29 reviews) - Efficiency (24 reviews) **Cons:** - Learning Curve (25 reviews) - Complexity (19 reviews) - Integration Issues (13 reviews) - Expensive (12 reviews) - Missing Features (12 reviews) ### What Do G2 Reviewers Say About IBM watsonx Orchestrate? *AI-generated summary from verified user reviews* **Pros:** - Users find **ease of use** in IBM watsonx Orchestrate, creating bots and deploying projects effortlessly without coding. - Users value the **easy integrations** of IBM watsonx Orchestrate, which enhance productivity by streamlining connections between tools. - Users appreciate the **seamless AI integration** of IBM watsonx Orchestrate, enhancing automation and tool compatibility effortlessly. - Users appreciate the **easy automation** capabilities of IBM watsonx Orchestrate, enabling efficient task management with minimal coding. - Users value the **efficiency** of IBM watsonx Orchestrate, appreciating its fast and accurate responses for streamlined support. **Cons:** - Users find the **high learning curve** challenging, with insufficient educational resources for effective platform mastery. - Users find the **steep learning curve** challenging, especially when integrating with complex enterprise systems. - Users face **integration issues** that hinder smooth operation and require additional workflows for effective use of the platform. - Users find IBM watsonx Orchestrate to be **expensive** , making it less accessible for smaller firms and outside integrations. - Users find the **missing features** in IBM watsonx Orchestrate, such as limited integrations and cumbersome node management, frustrating. #### What Are Recent G2 Reviews of IBM watsonx Orchestrate? **"[good product, steep learning curve but worth it](https://www.g2.com/survey_responses/ibm-watsonx-orchestrate-review-12594759)"** **Rating:** 4.5/5.0 stars *— Harsh C.* [Read full review](https://www.g2.com/survey_responses/ibm-watsonx-orchestrate-review-12594759) --- **"[Intuitive AI Skills and Seamless Integrations That Streamline Marketing Workflows](https://www.g2.com/survey_responses/ibm-watsonx-orchestrate-review-12592830)"** **Rating:** 4.5/5.0 stars *— bhagyashri d.* [Read full review](https://www.g2.com/survey_responses/ibm-watsonx-orchestrate-review-12592830) --- #### What Are G2 Users Discussing About IBM watsonx Orchestrate? - [What is IBM Watson Assistant used for?](https://www.g2.com/discussions/what-is-ibm-watson-assistant-used-for) - 1 comment - [Is IBM Watson assistant free?](https://www.g2.com/discussions/is-ibm-watson-assistant-free) - 2 comments - [What are three applications of IBM Watson?](https://www.g2.com/discussions/ibm-watson-assistant-what-are-three-applications-of-ibm-watson) - 1 comment - [What is IBM Watson assistant?](https://www.g2.com/discussions/what-is-ibm-watson-assistant) - 1 comment ### 8. [Asana](https://www.g2.com/products/asana/reviews) Asana is a leading work management platform for human + AI collaboration. Over 170,000 customers like Accenture, Amazon, Anthropic, and Suzuki rely on Asana to align teams and accelerate organizational impact. Whether it’s managing strategic initiatives, cross-functional programs, or company-wide goals, Asana helps organizations bring clarity to complexity—turning plans into action with AI working alongside teams every step of the way. To learn more, visit www.asana.com. **Average Rating:** 4.4/5.0 **Total Reviews:** 13,245 **Who Is the Company Behind Asana?** - **Seller:** [Asana](https://www.g2.com/sellers/asana) - **Company Website:** https://asana.com - **Year Founded:** 2008 - **HQ Location:** San Francisco, CA - **Twitter:** @Asana (119,913 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/807257/ (4,369 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Project Manager, Owner - **Top Industries:** Marketing and Advertising, Information Technology and Services - **Company Size:** 57% Small-Business, 31% Mid-Market #### What Are Asana's Pros and Cons? **Pros:** - Ease of Use (1382 reviews) - Task Management (1379 reviews) - Project Management (1248 reviews) - Team Collaboration (1113 reviews) - Task Tracking (1027 reviews) **Cons:** - Missing Features (562 reviews) - Learning Curve (555 reviews) - Limited Features (498 reviews) - Not Intuitive (360 reviews) - Task Management (351 reviews) ### What Do G2 Reviewers Say About Asana? *AI-generated summary from verified user reviews* **Pros:** - Users find Asana to have a **user-friendly interface** that enhances collaboration and simplifies task management effectively. - Users appreciate **effective task management** with Asana, enhancing collaboration and helping avoid burnout in daily activities. - Users appreciate the **workflow features** of Asana, finding it user-friendly and effective for project management and team collaboration. - Users value the **effective team collaboration** features of Asana, enhancing project connections and overall workflow management. - Users value the **user-friendly task tracking** in Asana, which simplifies managing deadlines and enhances overall productivity. **Cons:** - Users express frustration over the **missing features** like time tracking and duplicating rules within projects. - Users find the **learning curve steep** due to unclear guidelines and complex functionalities, hindering effective use. - Users feel that Asana has **limited features** available without a costly upgrade and a tough learning curve. - Users find the **UI not intuitive** , making navigation and task management more cumbersome than necessary. - Users find the **search functionality lacking** , making it difficult to efficiently locate projects and tasks. #### What Are Recent G2 Reviews of Asana? **"[Asana Keeps Me Organized—Fast, Fair-Priced, and Great Support](https://www.g2.com/survey_responses/asana-review-13108618)"** **Rating:** 5.0/5.0 stars *— Sarah M.* [Read full review](https://www.g2.com/survey_responses/asana-review-13108618) --- **"[Seamless Project Management and Team Alignment](https://www.g2.com/survey_responses/asana-review-13096463)"** **Rating:** 5.0/5.0 stars *— Ish M.* [Read full review](https://www.g2.com/survey_responses/asana-review-13096463) --- #### What Are G2 Users Discussing About Asana? - [How does Asana help organizations track OKRs and strategic goals?](https://www.g2.com/discussions/how-does-asana-help-organizations-track-okrs-and-strategic-goals) - 1 comment, 2 upvotes - [What apps and tools does Asana integrate with?](https://www.g2.com/discussions/what-apps-and-tools-does-asana-integrate-with) - 1 comment, 2 upvotes - [How does Asana use AI to help teams manage work?](https://www.g2.com/discussions/how-does-asana-use-ai-to-help-teams-manage-work) - 1 comment, 2 upvotes - [What makes Asana different from other project management and work management tools?](https://www.g2.com/discussions/what-makes-asana-different-from-other-project-management-and-work-management-tools) - 1 comment, 2 upvotes - [Is Asana worth it?](https://www.g2.com/discussions/is-asana-worth-it) - 13 comments, 18 upvotes ### 9. [Workato](https://www.g2.com/products/workato/reviews) Workato is the #1-rated iPaaS and the leader in Enterprise MCP — the platform enterprises trust to unify integration, automation, and AI in one secure, cloud-native runtime. Trusted by over 12,000 customers including half the Fortune 500, Workato connects every system, process, and data source with 14,000+ pre-built connectors. What sets Workato apart: Enterprise MCP turns proven business processes into governed, agent-ready skills that any AI agent — Claude, ChatGPT, Cursor, or custom-built — can execute safely and predictably. No rip-and-replace required. Whether modernizing legacy integrations or deploying agentic AI at scale, Workato delivers the orchestration, governance, and trust needed in the enterprise. **Average Rating:** 4.7/5.0 **Total Reviews:** 750 **Who Is the Company Behind Workato?** - **Seller:** [Workato](https://www.g2.com/sellers/workato) - **Company Website:** https://www.workato.com - **Year Founded:** 2013 - **HQ Location:** Mountain View, California - **Twitter:** @Workato (3,641 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/3675685 (1,401 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Software Engineer, Senior Software Engineer - **Top Industries:** Computer Software, Information Technology and Services - **Company Size:** 43% Mid-Market, 33% Enterprise #### What Are Workato's Pros and Cons? **Pros:** - Ease of Use (240 reviews) - Easy Integrations (173 reviews) - Integrations (171 reviews) - Features (156 reviews) - Automation (149 reviews) **Cons:** - Complexity (70 reviews) - Learning Curve (58 reviews) - Data Limitations (55 reviews) - Missing Features (55 reviews) - Steep Learning Curve (48 reviews) ### What Do G2 Reviewers Say About Workato? *AI-generated summary from verified user reviews* **Pros:** - Users find Workato to be **user-friendly and efficient** , allowing easy automation without technical expertise. - Users love the **easy integrations** offered by Workato, making automation between tools simple and efficient. - Users value the **ease of integrations** with Workato, appreciating its user-friendly interface and extensive pre-built connectors. - Users appreciate Workato's **user-friendly design and automation capabilities** , enhancing productivity and simplifying complex workflows. - Users love the **ease of automation** in Workato, saving hours by effortlessly integrating various tools and systems. **Cons:** - Users find the **complexity** of Workato daunting, especially regarding terminology and pricing structures that confuse newcomers. - Users find the **learning curve steep** , with complex workflows and overwhelming onboarding complicating initial use. - Users express frustration over **data limitations** in Workato, hindering email sends and file transfers for larger tasks. - Users find the **limited application library** of Workato restrictive, requiring manual setup for less common integrations. - Users face a **steep learning curve** with Workato, finding onboarding and initial setup quite overwhelming and complex. #### What Are Recent G2 Reviews of Workato? **"[Workato helps us building complex integrations at lightning speed.](https://www.g2.com/survey_responses/workato-review-10305521)"** **Rating:** 5.0/5.0 stars *— Sreenath B.* [Read full review](https://www.g2.com/survey_responses/workato-review-10305521) --- **"[The Platform That Grew With Us](https://www.g2.com/survey_responses/workato-review-12941177)"** **Rating:** 5.0/5.0 stars *— Anshu b.* [Read full review](https://www.g2.com/survey_responses/workato-review-12941177) --- #### What Are G2 Users Discussing About Workato? - [What does Workato do?](https://www.g2.com/discussions/what-does-workato-do) - [How much does Workato cost?](https://www.g2.com/discussions/how-much-does-workato-cost) - 1 comment - [What is a Workato recipe?](https://www.g2.com/discussions/what-is-a-workato-recipe) - 3 comments - [What is Workato used for?](https://www.g2.com/discussions/what-is-workato-used-for) ### 10. [Notion](https://www.g2.com/products/notion/reviews) Notion is the connected AI workspace that brings all work together in a tool that adapts to every team—with AI to find answers and automate busywork. It's one place for search, manage projects, capture notes and company knowledge, and collaborate as a team. Millions love Notion because it increases productivity, reduces tools & costs, and empowers everyone to do their best work. Unlike fragmented, rigid software, Notion connects work into one tool that’s customizable and people love to use. Now you have beautiful tools to build your life’s work. **Average Rating:** 4.6/5.0 **Total Reviews:** 11,121 **Who Is the Company Behind Notion?** - **Seller:** [Notion](https://www.g2.com/sellers/notion-7effc4fe-47b3-4888-8ef0-ce4addda94db) - **Company Website:** https://www.notion.com/ - **Year Founded:** 2016 - **HQ Location:** San Francisco, California - **Twitter:** @NotionHQ (518,653 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/notionhq/ (5,802 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Software Engineer, Student - **Top Industries:** Computer Software, Information Technology and Services - **Company Size:** 60% Small-Business, 25% Mid-Market #### What Are Notion's Pros and Cons? **Pros:** - Ease of Use (4751 reviews) - Features (2739 reviews) - AI Features (2436 reviews) - Useful (2353 reviews) - Organization (2247 reviews) **Cons:** - Learning Curve (1895 reviews) - Limited Features (1027 reviews) - Learning Difficulty (941 reviews) - Missing Features (934 reviews) - Usage Limitations (851 reviews) ### What Do G2 Reviewers Say About Notion? *AI-generated summary from verified user reviews* **Pros:** - Users find Notion's **ease of use** enhances collaboration and organization, making workflows more intuitive and efficient. - Users appreciate the **versatile features** of Notion, enhancing organization and productivity across various projects and documentation. - Users appreciate the **AI integration** in Notion, enhancing organization and automating repetitive tasks effectively. - Users find Notion **intuitive and easy to use** , significantly improving organization and enhancing overall productivity for their businesses. - Users value the **organizational capabilities** of Notion, enhancing workflow and productivity through versatile features and AI tools. **Cons:** - Users find the **learning curve challenging** , often struggling with navigation and editing in Notion's expansive features. - Users find Notion's **limited features** restrictive, hoping for enhanced design options and AI integration improvements. - Users find Notion's interface **difficult to navigate** , with a steep learning curve for new users and formatting challenges. - Users find Notion lacking in **essential features** , leading to workarounds and a less optimized experience for complex tasks. - Users struggle with **usage limitations** , particularly when managing larger projects and basic document creation tasks in Notion. #### What Are Recent G2 Reviews of Notion? **"[A great tool for staying organized.](https://www.g2.com/survey_responses/notion-review-13131383)"** **Rating:** 4.5/5.0 stars *— Adalberto B.* [Read full review](https://www.g2.com/survey_responses/notion-review-13131383) --- **"[Notion Turns Scattered Knowledge into a Searchable, AI-Powered Team Hub](https://www.g2.com/survey_responses/notion-review-13130590)"** **Rating:** 5.0/5.0 stars *— Anna E.* [Read full review](https://www.g2.com/survey_responses/notion-review-13130590) --- ### 11. [Guru](https://www.g2.com/products/guru/reviews) Guru is the AI Source of Truth for your company—an AI knowledge platform that connects everything your teams know, makes it accessible everywhere you work, and keeps it accurate automatically. Guru unifies your company’s apps, chats, and docs into one governed knowledge layer, delivering cited, permission-aware answers, chat, and research across Slack, Teams, your browser, or even other AIs like ChatGPT and Claude. Every answer is grounded in verified knowledge, with built-in verification and lineage to ensure trust, compliance, and confidence at scale. Connect your knowledge. Access it everywhere. Build trust—automatically. **Average Rating:** 4.7/5.0 **Total Reviews:** 2,260 **Who Is the Company Behind Guru?** - **Seller:** [Guru](https://www.g2.com/sellers/guru) - **Company Website:** https://www.getguru.com - **Year Founded:** 2013 - **HQ Location:** Philadelphia, PA - **Twitter:** @Guru_HQ (4,242 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/5129180/ (2,537 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Customer Service Representative, Customer Success Manager - **Top Industries:** Computer Software, Information Technology and Services - **Company Size:** 59% Mid-Market, 29% Enterprise #### What Are Guru's Pros and Cons? **Pros:** - Ease of Use (742 reviews) - Helpful (411 reviews) - Comprehensive Information (310 reviews) - Easy Access (298 reviews) - Information Accuracy (283 reviews) **Cons:** - Search Functionality (152 reviews) - Inefficient Search (149 reviews) - Search Functionality Issues (134 reviews) - Inefficient Searching (132 reviews) - Organizational Challenges (109 reviews) ### What Do G2 Reviewers Say About Guru? *AI-generated summary from verified user reviews* **Pros:** - Users find the **ease of use** in Guru impressive, thanks to its intuitive interface and straightforward navigation. - Users appreciate the **speed and reliability** of Guru, enhancing workflow efficiency with easily accessible, verified information. - Users love Guru for its **comprehensive information management** , making it easy to capture, organize, and retrieve knowledge effectively. - Users value the **easy access** to information with Guru, enhancing daily productivity and training efficiency. - Users value the **accuracy of information** provided by Guru, enabling quick, reliable answers within their workflow. **Cons:** - Users find the **search functionality can be slow** , particularly when managing extensive content and collections. - Users find the **search inefficient** , often experiencing slow results and irrelevant matches despite having saved content. - Users encounter **search functionality issues** with slow results and poor keyword recognition, complicating information retrieval. - Users find the **inefficient searching** in Guru frustrating as it often provides generic results and requires constant team effort. - Users find **organizational challenges** in Guru, with slow search and complicated content management for larger collections. #### What Are Recent G2 Reviews of Guru? **"[A fast and user-friendly knowledge platform with room to grow](https://www.g2.com/survey_responses/guru-review-11254414)"** **Rating:** 5.0/5.0 stars *— Iasmin L.* [Read full review](https://www.g2.com/survey_responses/guru-review-11254414) --- **"[Automated Verification Keeps Our Knowledge Repository Trustworthy](https://www.g2.com/survey_responses/guru-review-12959405)"** **Rating:** 5.0/5.0 stars *— Dairon P.* [Read full review](https://www.g2.com/survey_responses/guru-review-12959405) --- #### What Are G2 Users Discussing About Guru? - [What does Guru do?](https://www.g2.com/discussions/what-does-guru-do) - 3 comments - [How do I use the Guru app?](https://www.g2.com/discussions/how-do-i-use-the-guru-app) - 1 upvote - [What is Guru platform?](https://www.g2.com/discussions/guru-what-is-guru-platform) - 2 comments - [What is Guru software?](https://www.g2.com/discussions/what-is-guru-software) - 1 upvote ### 12. [Automation Anywhere Agentic Process Automation](https://www.g2.com/products/automation-anywhere-agentic-process-automation/reviews) Automation Anywhere is the global leader in Agentic Process Automation (APA), transforming how organizations put AI to work. Our platform combines specialized AI agents, generative AI, and end-to-end process automation—including process discovery, RPA, document processing, and advanced analytics—all built on a foundation of security and governance. We empower businesses worldwide to unlock productivity, elevate customer experiences, and drive new revenue streams. Guided by our vision to fuel the future of work, we unleash human potential through Agentic AI-powered automation. Learn more at https://www.automationanywhere.com. **Average Rating:** 4.5/5.0 **Total Reviews:** 4,054 **Who Is the Company Behind Automation Anywhere Agentic Process Automation?** - **Seller:** [Automation Anywhere](https://www.g2.com/sellers/automation-anywhere) - **Company Website:** https://www.AutomationAnywhere.com - **Year Founded:** 2003 - **HQ Location:** San Jose, CA - **Twitter:** @AutomationAnywh (55,050 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/208639/ (4,314 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** RPA Developer, Software Engineer - **Top Industries:** Information Technology and Services, Computer Software - **Company Size:** 59% Enterprise, 23% Mid-Market #### What Are Automation Anywhere Agentic Process Automation's Pros and Cons? **Pros:** - Ease of Use (84 reviews) - Automation (71 reviews) - Efficiency (43 reviews) - Automation Ease (42 reviews) - User Interface (42 reviews) **Cons:** - Expensive (28 reviews) - Learning Curve (27 reviews) - Missing Features (25 reviews) - Software Bugs (22 reviews) - Bot Issues (20 reviews) ### What Do G2 Reviewers Say About Automation Anywhere Agentic Process Automation? *AI-generated summary from verified user reviews* **Pros:** - Users find the **ease of use** in Automation Anywhere Agentic Process Automation makes bot development simple and efficient. - Users love the **ease of automating tasks** with Automation Anywhere, enjoying its intuitive interface and time-saving capabilities. - Users appreciate the **efficiency** of Automation Anywhere, simplifying automation and enhancing process performance across various applications. - Users admire the **ease of automation** with Automation Anywhere, enabling non-coders to effortlessly create bots. - Users appreciate the **intuitive user interface** of Automation Anywhere, enhancing automation ease and efficiency across processes. **Cons:** - Users find the **pricing model complex and high** , which can be challenging for small teams or individuals. - Users face a **steep learning curve** with Automation Anywhere, particularly when navigating advanced features and complex workflows. - Users note the **missing features** in Automation Anywhere, impacting functionality and complicating automation tasks. - Users frequently face **software bugs** that disrupt automation tasks and lead to frustrating experiences throughout the process. - Users struggle with **bot issues** like complex UI, debugging challenges, and the steep learning curve for beginners. #### What Are Recent G2 Reviews of Automation Anywhere Agentic Process Automation? **"[Excellent Efficiency Gains, But Onboarding Needs Simplification](https://www.g2.com/survey_responses/automation-anywhere-agentic-process-automation-review-12949275)"** **Rating:** 4.0/5.0 stars *— Joel A.* [Read full review](https://www.g2.com/survey_responses/automation-anywhere-agentic-process-automation-review-12949275) --- **"[Helping Teams Focus on Higher-Value Work](https://www.g2.com/survey_responses/automation-anywhere-agentic-process-automation-review-12995566)"** **Rating:** 4.0/5.0 stars *— pavan k.* [Read full review](https://www.g2.com/survey_responses/automation-anywhere-agentic-process-automation-review-12995566) --- #### What Are G2 Users Discussing About Automation Anywhere Agentic Process Automation? - [What are the most significant impacts of Automation Anywhere's RPA on business process efficiency?](https://www.g2.com/discussions/automation-anywhere-rpa-robotic-process-automation-what-are-the-most-significant-impacts-of-automation-anywhere-s-rpa-on-business-process-efficiency) - 1 comment - [What are the most significant impacts of Automation Anywhere's RPA on business process efficiency?](https://www.g2.com/discussions/what-are-the-most-significant-impacts-of-automation-anywhere-s-rpa-on-business-process-efficiency) - 3 comments - [What is Automation Anywhere - RPA | Robotic Process Automation used for?](https://www.g2.com/discussions/what-is-automation-anywhere-rpa-robotic-process-automation-used-for) - 1 comment - [Can RPA be used for test automation?](https://www.g2.com/discussions/can-rpa-be-used-for-test-automation) - 4 comments, 1 upvote - [How is RPA different from automation?](https://www.g2.com/discussions/how-is-rpa-different-from-automation) ## What Is AI Agent Builders Software? [ Agentic AI Software](https://www.g2.com/categories/agentic-ai) ## What Software Categories Are Similar to AI Agent Builders Software? - [iPaaS Software](https://www.g2.com/categories/ipaas) - [Chatbots Software](https://www.g2.com/categories/chatbots) - [AI Agents For Business Operations](https://www.g2.com/categories/ai-agents-for-business-operations) - [AI Chatbots Software](https://www.g2.com/categories/ai-chatbots) - [Generative AI Infrastructure Software](https://www.g2.com/categories/generative-ai-infrastructure) - [AI Customer Support Agents Software](https://www.g2.com/categories/ai-customer-support-agents) - [AI Orchestration Software](https://www.g2.com/categories/ai-orchestration) --- ## How Do You Choose the Right AI Agent Builders Software? ### What You Should Know About AI Agent Builders Software ### AI Agent Builders buying insights at a glance [AI Agent Builders Software](https://www.g2.com/categories/ai-agent-builders) helps organizations design, deploy, and manage autonomous AI agents that can execute tasks, retrieve information, and automate workflows across business systems. These platforms allow teams to configure AI-driven agents that interact with internal [knowledge bases](https://www.g2.com/categories/knowledge-base-software), [CRM systems](https://www.g2.com/categories/CRM), support tools, and operational data sources to perform work such as answering questions, routing requests, completing workflows, or generating responses. As businesses increasingly operationalize generative AI, **AI agent builders** are becoming essential infrastructure for teams that want AI to move beyond experimentation and into everyday business processes. Organizations often adopt **AI agent builder software** to reduce manual work, streamline repetitive workflows, and give employees or customers faster access to accurate information. Across G2 user reviews, buyers frequently highlight benefits such as easier workflow automation, improved access to internal knowledge, and the ability to deploy AI-driven assistants without extensive engineering support. The **best AI agent building tools** stand out when they combine flexible automation logic, strong integrations, and reliable AI responses that support real operational tasks. In practice, the most effective **AI agent builder platforms** function as an automation layer that connects systems, workflows, and AI reasoning within a single environment. Pricing varies depending on automation complexity, agent usage volume, integration requirements, and governance features. Many vendors offer tiered subscription plans combined with usage-based pricing tied to messages, [API](https://www.g2.com/categories/api-development) calls, or workflow executions. Organizations evaluating **AI agent builder platforms** often also factor in implementation support, model usage costs, and long-term administration effort when estimating the total cost of ownership. ### **Top 5 FAQs from software buyers:** - What features should I look for in the best AI agent builders? - How do AI agent builder tools connect with internal business systems? - What’s the difference between AI agent builder software and chatbot platforms? - How do AI agent builder platforms manage automation workflows and decision logic? - How long does it take to deploy AI agents using modern AI agent builders? G2's top-rated AI Agent Builders, based on verified reviews, include [Salesforce Agentforce](https://www.g2.com/products/salesforce-agentforce/reviews), [UiPath Agentic Automation](https://www.g2.com/products/uipath-agentic-automation/reviews), [Lindy](https://www.g2.com/products/lindy-lindy/reviews), [IBM watsonx.ai](https://www.g2.com/products/ibm-watsonx-ai/reviews), and [Workato](https://www.g2.com/products/workato/reviews). [(Source 2)](https://company.g2.com/news/g2-winter-2026-reports) ### What are the top-reviewed AI Agent Builders on G2? Based on review volume in this category, these are the most-reviewed products: [Salesforce Agentforce](https://www.g2.com/products/salesforce-agentforce/reviews) - Reviews: 625 - Satisfaction: 99 - Market Presence: 99 - G2 Score: 99 [UiPath Agentic Automation](https://www.g2.com/products/uipath-agentic-automation/reviews) - Reviews: 98 - Satisfaction: 66 - Market Presence: 69 - G2 Score: 68 [Lindy](https://www.g2.com/products/lindy-lindy/reviews) - Reviews: 116 - Satisfaction: 79 - Market Presence: 55 - G2 Score: 67 [IBM watsonx.ai](https://www.g2.com/products/ibm-watsonx-ai/reviews) - Reviews: 18 - Satisfaction: 53 - Market Presence: 75 - G2 Score: 64 [Workato](https://www.g2.com/products/workato/reviews) - Reviews: 37 - Satisfaction: 64 - Market Presence: 54 - G2 Score: 59 **Satisfaction** reflects user-reported ratings, including ease of use, support, and feature fit. ([Source 2](https://www.g2.com/reports)) **Market Presence** scores combine review and external signals that indicate market momentum and footprint. ([Source 2](https://www.g2.com/reports)) **G2 Score** is a weighted composite of Satisfaction and Market Presence. ([Source 2](https://www.g2.com/reports)) Learn how G2 scores products. ([Source 1](https://documentation.g2.com/docs/research-scoring-methodologies?_gl=1*5vlk6s*_gcl_au*MTAwMzU5MzUxLjE3NjM0MTg0NzYuNjY0NTIxMTY0LjE3NjQ2MTc0NzcuMTc2NDYxNzQ3Nw..*_ga*NzY1MDU0NjE3LjE3NjM0NzQ3ODM.*_ga_MFZ5NDXZ5F*czE3NjYwODk1MTMkbzY3JGcxJHQxNzY2MDkyMjQyJGo1NyRsMCRoMA..)) ### What I Often See in AI Agent Building Tools #### **Feedback Pros: What Users Consistently Appreciate** - **Low-code workflow builders enable rapid creation of AI-powered agents** - _"The low-code/no-code platform makes it incredibly easy to build and deploy AI agents without extensive programming knowledge. I really appreciate the pre-built agent frameworks and the seamless integration with our existing CRM and enterprise systems. The enterprise-grade security and built-in responsible AI features give us confidence in deploying these agents in production. The multi-agent automation capabilities have significantly streamlined our workflows, especially for customer support and data analysis tasks."_ - [Harsh Chaudhari](https://www.g2.com/products/lyzr-lyzr-ai/reviews/lyzr-ai-review-12226428), Lyzr Review - **Strong integrations with CRM, support platforms, and internal knowledge sources** - _"Lindy's flexibility is its biggest flex. Unlike other automation tools that are super clunky and rigid, Lindy lets you build 'agents' that actually get the context. I use it to completely automate our new client onboarding process. When a new contract is signed in our CRM, a Lindy is triggered: it sends a welcome email, sets up a Google Drive folder, adds the client to our project tool, and schedules the first kick-off meeting. The integrations are rock solid, and the ability to chain multiple complex actions together is straight-up game-changing."_ - [Osmar Gonçalves](https://www.g2.com/products/lindy-lindy/reviews/lindy-review-11783253), Lindy Review - **Automation reduces repetitive support tasks and accelerates internal workflows** - _"I like using UiPath Agentic Automation because it allows me to build intelligent automation workflows that go beyond simple rule-based RPA. It helps me automate repetitive tasks and handle data and documents more efficiently. I really appreciate how easily it combines RPA with AI-driven decision making, making workflows more flexible and intelligent. It's powerful but still easy to learn and experiment with. I also like how well everything is integrated into a single platform, making it easy to build, test, and scale automations without much friction. The learning resources and community support are another big plus."_ - [SUPREETH GOLLAPALLY](https://www.g2.com/products/uipath-agentic-automation/reviews/uipath-agentic-automation-review-12293268), UiPath Agentic Automation Review #### **Cons: Where Many Platforms Fall Short** - **Advanced workflow configuration can require technical knowledge or experimentation** - _"While it promises low-code automation, creating advanced workflows often requires a deeper understanding of the platform, leading to a steep learning curve."_ - [Sumit Kumar Shukla](https://www.g2.com/products/ibm-watsonx-orchestrate/reviews/ibm-watsonx-orchestrate-review-11965989), IBM watsonx Orchestrate Review - **Initial setup and integration planning may take longer than expected** - _"The main thing to be aware of is that while the basic functionality is very straightforward, there's a bit of a steep learning curve for the more advanced features and custom integrations. The platform is incredibly powerful, which also means it can be a little overwhelming at first. For someone who isn't very technical, creating a more complex "skill flow" can take some time to get the hang of. Also, while the integrations are a big selling point, the initial setup process for some of our non-IBM applications was a bit more complex than we anticipated. It's nothing that can't be figured out, but it's worth noting."_ - [Shubham Verma](https://www.g2.com/products/ibm-watsonx-orchestrate/reviews/ibm-watsonx-orchestrate-review-11521587), IBM watsonx Orchestrate - **Prompt tuning and agent logic refinement require ongoing monitoring** - _"Prompts need a lot of tuning, especially when agents are exposed via customer-facing portals, which can expect any kind of open questions. But once turned, it works great."_ - [Verified User](https://www.g2.com/products/salesforce-agentforce/reviews/salesforce-agentforce-review-12213295), Salesforce Agentforce Review ### Expert Takeaway AI agent builders deliver the most value when organizations treat them as workflow orchestration platforms rather than simple conversational tools. The strongest implementations combine AI reasoning with structured automation logic, allowing teams to route requests, trigger actions, retrieve data, and complete tasks without manual intervention. Review sentiment reflects strong overall adoption. The category maintains a high average star rating above 4.5, alongside strong usability signals, including high scores for ease of use, ease of setup, and quality of support. Likelihood to recommend also trends high, suggesting that many buyers see clear productivity gains once agents are deployed successfully. Friction typically occurs during the transition from pilot use cases to production-scale automation. Teams that struggle often underestimate the effort required to structure workflows, define agent responsibilities, and maintain prompt or knowledge configurations. High-performing teams approach **AI agent builder software** with clear automation goals, defined data sources, and governance rules that keep agents reliable as usage grows. The **best AI agent builders** tend to succeed when they balance flexibility with operational reliability. Strong **AI agent-building tools** enable teams to iterate quickly while maintaining control over workflows, integrations, and response quality. As adoption grows across IT, operations, customer support, and revenue teams, **AI agent builder platforms** are increasingly becoming foundational infrastructure for organizations looking to operationalize AI-driven automation. ### AI Agent Builders Software FAQs #### Can I build an AI agent on my own? Yes, you can build an AI agent on your own using modern AI agent builder platforms. Many tools now provide visual workflows, prebuilt integrations, and natural-language configuration that allow teams to design and deploy agents without writing extensive code. Most platforms include features such as prompt configuration, workflow logic, API integrations, and deployment tools for chat interfaces or internal automation. This allows teams to create agents that answer questions, automate tasks, retrieve knowledge, or trigger workflows across business systems. However, building reliable agents usually requires planning around data sources, integrations, and workflow logic. Many organizations still rely on **ai agent builder software** to simplify deployment, manage integrations, and maintain governance as usage grows. #### Which AI tool is best for building AI agents and automation projects? Some of the strongest platforms for building AI agents and automation workflows include: - [Salesforce Agentforce](https://www.g2.com/products/salesforce-agentforce/reviews) – Designed for enterprise automation and AI-powered agents that connect deeply with Salesforce data and business processes. - [UiPath Agentic Automation](https://www.g2.com/products/uipath-agentic-automation/reviews) – Combines AI agents with robotic process automation (RPA) to automate complex enterprise workflows. - [Lindy](https://www.g2.com/products/lindy-lindy/reviews) – Focused on building task-oriented AI assistants that automate operational workflows and productivity tasks. - [IBM watsonx.ai](https://www.g2.com/products/ibm-watsonx-ai/reviews) – Enterprise AI development platform for building and deploying AI agents, models, and automation pipelines. - [Workato](https://www.g2.com/products/workato/reviews) – Integration-led automation platform that allows teams to orchestrate AI-driven workflows across business applications. - [Zapier](https://www.g2.com/products/zapier/reviews) – Popular no-code automation platform used to connect thousands of applications and automate tasks without coding. The best option typically depends on your environment, integration requirements, and whether you need enterprise-scale automation or lightweight workflow orchestration. #### What’s the best no-code AI agent builder software for website chatbots? Several platforms allow teams to build conversational AI agents and deploy them to websites without coding. Here are some widely used options: - [Voiceflow](https://www.g2.com/products/voiceflow/reviews) – Popular for building conversational AI assistants and deploying chat or voice agents across websites and digital channels. - [CloseBot](https://www.g2.com/products/closebot/reviews) – Designed for creating AI-powered chat agents for websites and customer support automation. - [Stack AI](https://www.g2.com/products/stack-ai/reviews) – Visual builder that helps teams design AI workflows and deploy AI-powered assistants without code. - [SmythOS](https://www.g2.com/products/smythos/reviews) – Platform focused on building autonomous AI agents with visual workflows and automation logic. - [Lindy](https://www.g2.com/products/lindy-lindy/reviews) – Enables teams to create task-based AI assistants that automate operational processes and messaging workflows. These tools focus on **visual workflow builders, prompt configuration, and easy chatbot deployment** , which makes them suitable for teams that want to launch AI agents without writing code. #### Which AI agent builder tools integrate with Slack and HubSpot? Some AI agent builder platforms are specifically designed to integrate with communication and CRM tools such as Slack and HubSpot. Examples include: - [Zapier](https://www.g2.com/products/zapier/reviews) – Connects Slack, HubSpot, and thousands of other applications to automate workflows and data synchronization. - [Workato](https://www.g2.com/products/workato/reviews) – Enterprise integration platform used to automate processes across applications like CRMs, messaging tools, and operational systems. - [Salesforce Agentforce](https://www.g2.com/products/salesforce-agentforce/reviews) – Supports deploying AI agents within Slack to interact with teams directly in their collaboration environment. These platforms work well for organizations that want AI agents to trigger workflows, update CRM records, or respond to internal requests directly inside collaboration tools. #### Which AI agent builder platforms are best for workflow automation? Several AI agent builder platforms are designed specifically for workflow automation and process orchestration. Here are some of the most commonly used options: - [UiPath Agentic Automation](https://www.g2.com/products/uipath-agentic-automation/reviews) – An Enterprise automation platform that combines AI agents with robotic process automation to manage complex business workflows. - [Workato](https://www.g2.com/products/workato/reviews) – Known for orchestrating cross-application workflows and integrating automation across large enterprise tech stacks. - [Zapier](https://www.g2.com/products/zapier/reviews) – No-code automation platform that connects thousands of apps to automate repetitive tasks and workflows. - [Salesforce Agentforce](https://www.g2.com/products/salesforce-agentforce/reviews) – Designed to automate workflows across CRM, support, and operational processes using AI agents. These platforms are typically used to automate tasks such as customer support routing, sales follow-ups, internal approvals, onboarding workflows, and operational task automation. ### Sources 1. [G2 Scoring Methodologies](https://documentation.g2.com/docs/research-scoring-methodologies?_gl=1*5ky9es*_gcl_au*MTY2NDg2MDY3Ny4xNzU1MDQxMDU4*_ga*MTMwMTMzNzE1MS4xNzQ5MjMyMzg1*_ga_MFZ5NDXZ5F*czE3NTUwOTkzMjgkbzQkZzEkdDE3NTUwOTk3NzYkajU3JGwwJGgw) 2. [G2 Winter 2026 Reports](https://company.g2.com/news/g2-winter-2026-reports) Researched By: [Bijou Barry](https://research.g2.com/insights/author/bijou-barry) Last updated on March 16, 2026