Microsoft Power Virtual Agents is a powerful tool that enables users to create AI-driven chatbots and conversational agents without extensive coding knowledge. It offers a user-friendly interface with pre-built templates and a drag-and-drop design, making it accessible for both technical and non-technical users. Review collected by and hosted on G2.com.

Nothing as of now, everything is going good Review collected by and hosted on G2.com.

Creating the Chatbots in power virtual agent is so easy. Lots of predefined topics available in power virtual agent which is great to use. Integration of power automate flow inside power virtual agent chat bot is a great feature. Review collected by and hosted on G2.com.

Nothing to dislike much. Request to add more frequently used topics. Review collected by and hosted on G2.com.

Low code development, pre-built templates, proactive bots Review collected by and hosted on G2.com.

Complex scenarios, customisation constraints Review collected by and hosted on G2.com.

No code/Low code

Very Secure

Can be integrated with microsoft 365 Review collected by and hosted on G2.com.

Limitation in customization

Dependent on microsoft ecosystem Review collected by and hosted on G2.com.

It's user friendly, easy to build and easy to understand as well.

One will not require much training to learn building this. Review collected by and hosted on G2.com.

Everything is perfect. Nothing to dislike here. Review collected by and hosted on G2.com.

The common issues that are simpler to resolve can be done by utilising Microsoft Power Virtual Agents , lending a huge hand in issue management and simplifying customer experiences Review collected by and hosted on G2.com.

Nothing as such for now , except not much help provided for complex queries. Review collected by and hosted on G2.com.

It's a no code environment where it helps to build intelligent bots easily and quickly. Review collected by and hosted on G2.com.

Subscription and upgradation is required for more development and usage. Review collected by and hosted on G2.com.

We can create a chatbot using this. Also, we can deploy that within Office 365 services. It helps us with our business. Review collected by and hosted on G2.com.

Only Limited features are available here. Review collected by and hosted on G2.com.

Quick response

Reduce operational cost

Improve customer quality Review collected by and hosted on G2.com.

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In the course of the pandemic, we have often found every service to be provided online whether it is an inquiry or approval or others. Chatbot plays a major role in offering those services effectively to reduce cost, time and complexity. It is widely deployed in all industries to improve customer engagement and team support. It is a no-code graphical interface without the need for data scientists or developers. Review collected by and hosted on G2.com.

Nothing came cross so far, it is a proper licensed product with competes with many other low pricing products. Review collected by and hosted on G2.com.