Verified User in Health, Wellness and Fitness
AH
Verified User in Health, Wellness and Fitness
Small-Business (50 or fewer emp.)
"Microsoft Copilot Studio: Easy AI Automation with Powerful Integrations, but Some Learning Curve"
4.5/5
What do you like best about Microsoft Copilot Studio?

Microsoft Copilot Studio makes it incredibly easy to build and customize AI-powered copilots without deep coding expertise. The best part is its seamless integration with Microsoft 365, Power Platform, and Azure services, allowing teams to automate workflows and enhance productivity using natural language prompts. The low-code interface and prebuilt connectors help quickly create conversational experiences tailored to business needs. It’s a game-changer for boosting efficiency and automating repetitive tasks. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Copilot Studio?

While powerful, some advanced customizations still require familiarity with Azure or Power Automate. The setup can be slightly complex for first-time users, and documentation could provide more real-world use cases. Performance occasionally slows down with larger data models, and pricing may be a consideration for smaller teams. Review collected by and hosted on G2.com.

Aastha S.
AS
Aastha S.
Technical Recruiter
Enterprise (> 1000 emp.)
"Copilot can draft emails, create reports, summarize resumes, and even generate job descriptions."
5/5
What do you like best about Microsoft Copilot Studio?

For my work, it help in understanding the client requirements as per the Job Description. It helps in summarizing the candidate experience and resume. Its also helps in tasks and answering the questions. In all, it help in my day to day activity related to the work. Customer support is provided if facing some issues. Copilot can ease the implementation of tasks, processes, and even new systems—especially in roles like yours where efficiency and accuracy. It helps increase and sustain it by being consistently useful, accessible, and easy to integrate into daily workflows. it use more frequently in many workplaces. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Copilot Studio?

Copilot cannot be 100% accurate, especially with the recent or niche topics. Relying too much can reduce critical thinking or creativity of a person. Review collected by and hosted on G2.com.

RS
Rishab S.
Technical Lead
Computer Software
Small-Business (50 or fewer emp.)
"Easy Low-Code Custom AI Copilots—No Extensive AI Knowledge Needed"
4.5/5
What do you like best about Microsoft Copilot Studio?

I like how easy it is to build custom AI copilots without needing extensive AI knowledge. The low-code interface makes them simple to integrate into my daily routine, especially for smaller tasks. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Copilot Studio?

One area for improvement would be greater transparency around how prompts are handled behind the scenes. Review collected by and hosted on G2.com.

RC
Roberta C.
Office Administrator
Small-Business (50 or fewer emp.)
"CoPilot is AMAZING"
5/5
What do you like best about Microsoft Copilot Studio?

The upside of CoPilot Studio is I can access CoPilot through multiple products and utilize them all at the same time. I can utilize CoPilot in Outlook while using it in Word, Excel, etc. I have made multiple requests for information in several of these products and had substantially terrific results. One for instance was checking out multiple potential warehousing locations for some products that require both short term and long term storage in for our company, with maintaining a reasonable proximity from the main plant. I was provided with a wealth of information for multiple locations in a very rapid time frame> I was impressed with the speed and accuracy of the content requested. I was able to act quickly in securing and forwarding accurate information to management for review. I am very impressed with CoPilot. I use it a home quite often for other types of requests and have had amazing results. Suffice if to say... I love CoPilot! Review collected by and hosted on G2.com.

What do you dislike about Microsoft Copilot Studio?

I was frustrated with inaccuracy within Excel. I had to reframe the same question in multiple queries; it kept repeating incorrect data. I finally gave up using that particular application. This seems to be an area that needs more time to develop better data information. Review collected by and hosted on G2.com.

Juan Pablo  M.
JM
Juan Pablo M.
Ingeniero de sistemas
Enterprise (> 1000 emp.)
"Efficient Automation, Advanced Logic Limited"
4.5/5
What do you like best about Microsoft Copilot Studio?

I like that with Microsoft Copilot Studio I can automate tasks, integrate data, build flows, and deploy solutions. These features allow me to convert manual processes into automated flows without having to develop them from scratch. Additionally, data integration helps me connect with different sources and external systems, which is a great advantage. I also found that the initial setup was simple. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Copilot Studio?

When you need very advanced logic, sometimes it falls short. For workflows that require chained steps, retries, fine control, and advanced error handling. Review collected by and hosted on G2.com.

CA Ayush G.
CG
CA Ayush G.
Transaction Advisory Services Consultant
Mid-Market (51-1000 emp.)
"Miscrosoft Co Pilot: Smarter, Faster, and Surprisingly Human"
4.5/5
What do you like best about Microsoft Copilot Studio?

Its an easy to use and implement software. Helps in generating drafts, summarizing lengthy paragraphs etc.

It also analyze the data and helps in creating charts and summary and hence is used on daily basis.

The outputs are very easy to integrate with other softwares.

Since I work on reports, It helps me summarizing long reports, finding out the key pointers. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Copilot Studio?

Sometimes the output provided are vague and not useful. It also has limit set for some of the features. Review collected by and hosted on G2.com.

Abhishek T.
AT
Abhishek T.
"Transformative for SEO Schema Markup, Free and Easy Setup"
5/5
What do you like best about Microsoft Copilot Studio?

I use Microsoft Copilot Studio for creating schema markup for website SEO, and it helps a lot by getting the proper data searching online. I just give it the website and tell it to create, and it is fine. I like that it is free. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Copilot Studio?

Sometimes the data fetched is not correct. Review collected by and hosted on G2.com.

HJ
Honey J.
Software Developer
Information Technology and Services
Mid-Market (51-1000 emp.)
"A New Era of AI-Powered App Building"
5/5
What do you like best about Microsoft Copilot Studio?

"I appreciate how Copilot Studio bridges AI and low-code development. It provides an easy way to integrate LLMs and natural language workflows into apps without heavy coding. The ability to customize copilots, call APIs, and connect with Microsoft services like SharePoint and Power Automate makes it very versatile." Review collected by and hosted on G2.com.

What do you dislike about Microsoft Copilot Studio?

The abstraction is great for low-code users, but as a developer, I find the flexibility somewhat restricted. Customizing behavior beyond the standard tools can be challenging, especially when working with dynamic data or trying to extend functionality using code. Review collected by and hosted on G2.com.

Shubham J.
SJ
Shubham J.
SDE
Enterprise (> 1000 emp.)
"Copilot Studio was one of the best experience"
4.5/5
What do you like best about Microsoft Copilot Studio?

What I really like about Microsoft Copilot Studio is how easy it makes building and customizing AI-powered copilots without needing deep technical skills. The drag-and-drop interface is super intuitive, and the ability to integrate with Power Platform and external APIs is a huge plus. I was able to automate a few repetitive workflows in just a couple of hours, which would’ve normally taken days. Also, the way it uses natural language to help define logic and responses feels surprisingly fluid—like you’re explaining something to a colleague. It definitely speeds things up and makes the whole process feel more approachable. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Copilot Studio?

While overall it’s a great tool, there are a few things that could be better. Sometimes the interface can feel a bit slow or clunky, especially when working on more complex flows with multiple branches. I’ve also run into limitations when trying to deeply customize certain behaviors — it’s great for standard use cases, but if you want to go beyond that, it can feel a bit boxed in. Also, the documentation could be clearer in a few areas, especially around integration with third-party APIs. It’s not a dealbreaker, but there’s definitely room for improvement. Review collected by and hosted on G2.com.

Nisitha W.
NW
Nisitha W.
Finished Goods Warehouse Executive
Warehousing
Mid-Market (51-1000 emp.)
"Review: Microsoft Copilot Studio – Building Smarter Bots with Less Code"
4.5/5
What do you like best about Microsoft Copilot Studio?

What stands out most is how easy it is to create powerful, business-specific AI copilots without needing deep coding skills. Microsoft Copilot Studio brings together the simplicity of a low-code interface with the robustness of Azure AI and Power Platform. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Copilot Studio?

While Microsoft Co-pilot Studio is a powerful platform, there are a few limitations and areas for improvement:

Steep learning curve for advanced customization: Although the platform is low-code, customizing complex logic or integrating with external APIs can still require technical knowledge or developer support.

Limited flexibility outside Microsoft ecosystem: It’s deeply tied to Microsoft services, so integration with third-party tools (like Slack, Salesforce, or Google services) can be more complex or limited compared to other AI chatbot platforms.

Occasional performance lags: In larger bots with multiple topics and flows, the design interface can become sluggish or unresponsive at times.

Documentation and support gaps: While Microsoft is improving documentation, it can still be inconsistent—especially for new features or advanced use cases like GPT integration or adaptive cards.

Cost scaling: For organizations with high usage or multiple bots, licensing and usage-based pricing can get expensive quickly. Review collected by and hosted on G2.com.