shiva r.
SR
shiva r.
Content Marketing Manager
Small-Business (50 or fewer emp.)
"Clarity: Gives clarified information than just data"
4.5/5
What do you like best about Microsoft Clarity?

Microsoft clarity is not just another heatmap based analytics tool, it gives more than it. It gives you actionable information. Which heatmap means what? What is the user most probably doing at a given section and a small tidbit on the same as well.

The recent updates on editable sections are insightful as well. I'm able to map out not just which sections my users are spending more time on but what per cent (compared to other sections) are they spending time on.

The best parts are

1. It's free

2. GDPR Compliant

3. Can integrate easily with Google Analytics

4. Has good UTM tracking mechanisms (thanks to GA integrations) tells you which user came from where and help diagnose good issues. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Clarity?

While Microsoft clarity is great, it is more or less a basic version compared to such analytics. It also lacks important features such as audience segmentation, error reporting and most importantly, goal-based funnel analysis. Review collected by and hosted on G2.com.

Response from Microsoft Clarity of Clarity

Hi Shiva,

Thanks for your review and feedback! We would love to understand more about your suggestion of 'audience segmentation and goal-based funnels', please feel free to reach out to us at ClarityMS@microsoft.com.

Brandon G.
BG
Brandon G.
SEO Manager
Small-Business (50 or fewer emp.)
"Get Clarity on what users are doing on your website"
5/5
What do you like best about Microsoft Clarity?

Microsoft's Clarity is a fantastic piece of software for reviewing user's sessions and seeing how users are interacting with your website via heatmaps. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Clarity?

There is not much to dislike about Microsoft Clarity. It could have more features and the ability to help troubleshoot sessions right within Clarity. Review collected by and hosted on G2.com.

John G.
JG
John G.
Project Team Lead
Mid-Market (51-1000 emp.)
"Truly clarifies Business Decision"
5/5
What do you like best about Microsoft Clarity?

I like the precision in the sorting of data based on on-site activities. With clarity, I can know the aspect of my business that is the most sought after. Easy to set up and use. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Clarity?

To delete information, you must delete the entire project. The download button is not always working. Make the report also available in PDF. in the report aspect. Review collected by and hosted on G2.com.

Response from Microsoft Clarity of Clarity

Hi John,

Thanks for your review and we truly appreciate your feedback!

We wanted to help address the downloading issues you are facing, please feel free to reach out to us with your project details at ClarityMS@microsoft.com.

Additionally, Clarity does support report downloads in PDF format. If you are running into issues related to it, please contact us at your earliest.

Verified User in Furniture
AF
Verified User in Furniture
Small-Business (50 or fewer emp.)
"Super useful and great for new insights"
5/5
What do you like best about Microsoft Clarity?

It's amazing being able to see what your customers are experiencing on your website - there's no better way to gather data on problem points or where customers need more help. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Clarity?

I haven't come across any disadvantages yet! However, upon first getting set up, it would be nice if there was something to walk you through features on how to get the best use of it. Review collected by and hosted on G2.com.

Pradeep C.
PC
Pradeep C.
Subject Matter Expert & Master Trainer
Small-Business (50 or fewer emp.)
"The best free Heatmaps and Analytics tool integrated with Google"
5/5
What do you like best about Microsoft Clarity?

Gives you immense information about real user interaction through heatmaps. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Clarity?

None that I dont like. Heatmaps along with Click analytics, user interaction, time spent on certain parts are all good features. Review collected by and hosted on G2.com.