Milan P.
MP
Milan P.
Growth Marketer
Small-Business (50 or fewer emp.)
"See what your users are doing!"
4/5
What do you like best about Microsoft Clarity?

Its much more simple when compared to Analytics and the recordings, and other user behaviours help a lot to improve the page experience for the users. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Clarity?

The data has some small accuracy issues, but overall okay Review collected by and hosted on G2.com.

Sam K.
SK
Sam K.
Digtal Marketing Executive
Mid-Market (51-1000 emp.)
"My Experience with Microsoft Clarity"
3.5/5
What do you like best about Microsoft Clarity?

This is a free tool. I used session logs to see how people were interacting with the website in real time. This helped me identify specific issues that users were facing and see how they were using the website. It helps me to know the strength of my website. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Clarity?

Sometimes we can watch the session, but we can't watch it after a month. It is slow to use. I think maybe making it a paid service would get the data right. Review collected by and hosted on G2.com.

Verified User in Wholesale
UW
Verified User in Wholesale
Enterprise (> 1000 emp.)
"Game changer for understanding a customer journey"
5/5
What do you like best about Microsoft Clarity?

Finally a free solution to finding blockers in the customer's user journey. The heatmaping and click data is crucial to making layout changes to support the user journey. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Clarity?

It is great at giving you the data but it would be good to introduce some AI to suggest website changes to improve UX and increase performance on goals you set. Review collected by and hosted on G2.com.

Ram M.
RM
Ram M.
Manager - Digital Marketing
Mid-Market (51-1000 emp.)
"Great Platform for Finding User Journey"
4.5/5
What do you like best about Microsoft Clarity?

Best product for getting user behaviors videos and getting the entire insights about the user Review collected by and hosted on G2.com.

What do you dislike about Microsoft Clarity?

Only random videos are avalaible in the account Review collected by and hosted on G2.com.

Verified User in Printing
UP
Verified User in Printing
Small-Business (50 or fewer emp.)
"Great free tool for website analytics"
4.5/5
What do you like best about Microsoft Clarity?

It is free, and very easy to use, it automatically integrates and connects with the GA4 property. Plus the feature of unlimited visitor recording and tracking was not available in any free tool. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Clarity?

Nothing particular, it is a awesome tool little basic in terms of feature, but it does well in recording sessions which is the most important reason for using it Review collected by and hosted on G2.com.

Saba N.
SN
Saba N.
Sr. SEO Executive
Small-Business (50 or fewer emp.)
"Improve customer behavior with best Heatmap tool"
4.5/5
What do you like best about Microsoft Clarity?

The best party is you can connect clarity with analytics tools to explore sessions and bounce rate and also you check user behaviour on website with easy to use heatmap Review collected by and hosted on G2.com.

What do you dislike about Microsoft Clarity?

there is nothing to dislike and when it comes with Mircosoft then we can say google support and best service Review collected by and hosted on G2.com.

Abhishek K.
AK
Abhishek K.
Search Engine Optimization Consultant
Mid-Market (51-1000 emp.)
"Best and free heatmap tool"
4.5/5
What do you like best about Microsoft Clarity?

It's very easy to use and we can connect google analytics to analyse user behaviour to improve our customers aquisition Review collected by and hosted on G2.com.

What do you dislike about Microsoft Clarity?

Nothing to dislike about it and it's free to use Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Verified User in Information Technology and Services
Small-Business (50 or fewer emp.)
"Improve Website Performance and Engagement with Microsoft Clarity"
5/5
What do you like best about Microsoft Clarity?

Its an amazing web analytics tool that offers website owners valuable benefits by tracking user behavior and providing insights into user engagement. With its ability to monitor user sessions and gather data on pageviews and click-through rates, website owners can gain a better understanding of user behavior on their site. This information can be used to optimize the website for an improved user experience, resulting in increased engagement and better conversion rates. Additionally, Microsoft Clarity provides heat maps and click maps, allowing website owners to see how users are interacting with their site visually. These features make Microsoft Clarity a powerful tool for website owners looking to improve user experience and drive conversions. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Clarity?

I have not noticed any negatives i this tool yet. Review collected by and hosted on G2.com.

Verified User in Health, Wellness and Fitness
UH
Verified User in Health, Wellness and Fitness
Small-Business (50 or fewer emp.)
"A must have for unlocking deeper insights"
5/5
What do you like best about Microsoft Clarity?

Ability to view recordings and access to advanced stats, very easy to setup (you don't need to know coding) Review collected by and hosted on G2.com.

What do you dislike about Microsoft Clarity?

Sometimes the recordings are buggy, it tells me that the session was 13 mins long but the video doesn't sync with that Review collected by and hosted on G2.com.

MANORAMA S.
MS
MANORAMA S.
Small-Business (50 or fewer emp.)
"Precise discovery of your customer journey"
5/5
What do you like best about Microsoft Clarity?

It help in finding our the ux/ui errors while creating the website.

Explaind the detail journey of a person vivsiting your website. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Clarity?

The time required to understand the platform is a bit high Review collected by and hosted on G2.com.