The G2 on Microsoft Forms

Microsoft Forms Pros and Cons: Top Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users find Microsoft Forms extremely user-friendly, appreciating its intuitive design and quick setup for creating forms. (18 mentions)

Users value the seamless integrations of Microsoft Forms with Office 365, enhancing overall usability and efficiency. (9 mentions)

Users find Microsoft Forms incredibly intuitive, enabling quick form creation and easy data analysis without technical expertise. (8 mentions)

Users find Microsoft Forms simple and efficient for collecting data quickly and tracking responses in real time. (8 mentions)

Users find the ease of creation in Microsoft Forms invaluable, enabling quick and simple development of surveys and polls. (7 mentions)

Users appreciate the easy integrations of Microsoft Forms, seamlessly connecting with various environments and tools. (7 mentions)

Users highlight the easy implementation of Microsoft Forms, simplifying data collection and integration across the organization. (4 mentions)

Users love the quick setup of Microsoft Forms, making it easy to create and customize surveys for efficient data collection. (4 mentions)

Users appreciate the ease of use and versatile features of Microsoft Forms, making it ideal for various surveys and quizzes. (3 mentions)

Users value the active and fast customer support of Microsoft Forms, enhancing their overall experience with the product. (2 mentions)

Users find Microsoft Forms has limited customization, restricting design flexibility and integration with other tools. (10 mentions)

Users find Microsoft Forms lacking in advanced customization features, limiting design and analytics compared to competitors. (9 mentions)

Users find limited features in Microsoft Forms, with basic customization and fewer question types affecting usability. (6 mentions)

Users find the poor design of Microsoft Forms limiting and wish for better customization and UI improvements. (5 mentions)

Users find limitations in advanced customization and offline access hinder their experience with Microsoft Forms. (5 mentions)

Users find Microsoft Forms to have limited integrations and customization options compared to competitors like Google Forms. (3 mentions)

Users find the limited options in Microsoft Forms restricts their ability to create more engaging surveys. (3 mentions)

Users find the editing difficulty due to the lack of a mobile app for Microsoft Forms frustrating and limiting. (1 mentions)

Users find the subscription cost steep, suggesting it may not be affordable for everyone. (1 mentions)

Top Pros or Advantages of Microsoft Forms

1. Ease of Use

Users find Microsoft Forms extremely user-friendly, appreciating its intuitive design and quick setup for creating forms.

See 18 mentions

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Ayush S.

Enterprise (> 1000 emp.)

4.5/5

"Good alternative to Google Forms"

What do you like about Microsoft Forms?

The user experience of Microsoft Forms is better than that of other forms such as google forms, and its integration with other microsoft products help

Debrik C.

Small-Business (50 or fewer emp.)

4.5/5

"Simple tool for creating quick forms and surveys"

What do you like about Microsoft Forms?

Microsoft Forms is very easy to use, even for someone without technical experience. I like that I can create surveys, quizzes, or polls quickly with a

2. Integrations

Users value the seamless integrations of Microsoft Forms with Office 365, enhancing overall usability and efficiency.

See 9 mentions

See Related User Reviews

Ayush S.

Enterprise (> 1000 emp.)

4.5/5

"Good alternative to Google Forms"

What do you like about Microsoft Forms?

The user experience of Microsoft Forms is better than that of other forms such as google forms, and its integration with other microsoft products help

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Simple, Effective, and Easy to Use"

What do you like about Microsoft Forms?

Microsoft Forms offers a very clean and user-friendly interface that makes creating surveys, quizzes, and forms incredibly quick. It integrates well w

3. Intuitive

Users find Microsoft Forms incredibly intuitive, enabling quick form creation and easy data analysis without technical expertise.

See 8 mentions

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Francois v.

Mid-Market (51-1000 emp.)

5.0/5

"Exceptional tool for cross collaboration"

What do you like about Microsoft Forms?

The recent AI assist is genuinely useful. It can draft question sets from a short prompt and suggest answer options, which speeds up form creation. Li

Jatin K.

Mid-Market (51-1000 emp.)

4.5/5

"A Simple, Effective Form Solution"

What do you like about Microsoft Forms?

The user interface is extremely intuitive — you can spin up a form or quiz in minutes, even if you’re not a technical user.

4. Simple

Users find Microsoft Forms simple and efficient for collecting data quickly and tracking responses in real time.

See 8 mentions

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Arijit N.

Small-Business (50 or fewer emp.)

3.5/5

"Reliable Platform for Workplace Surveys and PKTs"

What do you like about Microsoft Forms?

Microsoft Forms is simple to set up and share, making it easy to collect PKTs and other data from teams quickly. The real-time response tracking and a

Dhruvil B.

Enterprise (> 1000 emp.)

5.0/5

"Information Collector as Master"

What do you like about Microsoft Forms?

It's a simply a good and easy to understand platform to get & provide a information by many ways like by multiple options, radio buttons, text box

5. Ease of Creation

Users find the ease of creation in Microsoft Forms invaluable, enabling quick and simple development of surveys and polls.

See 7 mentions

See Related User Reviews

Francois v.

Mid-Market (51-1000 emp.)

5.0/5

"Exceptional tool for cross collaboration"

What do you like about Microsoft Forms?

The recent AI assist is genuinely useful. It can draft question sets from a short prompt and suggest answer options, which speeds up form creation. Li

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Simple, Effective, and Easy to Use"

What do you like about Microsoft Forms?

Microsoft Forms offers a very clean and user-friendly interface that makes creating surveys, quizzes, and forms incredibly quick. It integrates well w

6. Easy Integrations

Users appreciate the easy integrations of Microsoft Forms, seamlessly connecting with various environments and tools.

See 7 mentions

See Related User Reviews

Ayush S.

Enterprise (> 1000 emp.)

4.5/5

"Good alternative to Google Forms"

What do you like about Microsoft Forms?

The user experience of Microsoft Forms is better than that of other forms such as google forms, and its integration with other microsoft products help

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Simple, Effective, and Easy to Use"

What do you like about Microsoft Forms?

Microsoft Forms offers a very clean and user-friendly interface that makes creating surveys, quizzes, and forms incredibly quick. It integrates well w

7. Easy Implementation

Users highlight the easy implementation of Microsoft Forms, simplifying data collection and integration across the organization.

See 4 mentions

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Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Simple, Effective, and Easy to Use"

What do you like about Microsoft Forms?

Microsoft Forms offers a very clean and user-friendly interface that makes creating surveys, quizzes, and forms incredibly quick. It integrates well w

CA Ayush G.

Mid-Market (51-1000 emp.)

4.0/5

"Got a Survey to share to Masses? Microsoft forms is here"

What do you like about Microsoft Forms?

The best feature is that it is very user friendly. Its very simple to set up a form for any survey or even setting up a form for a quick quiz. It als

8. Quick Setup

Users love the quick setup of Microsoft Forms, making it easy to create and customize surveys for efficient data collection.

See 4 mentions

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Verified User

Mid-Market (51-1000 emp.)

3.5/5

"Why would you use this survey tool? Because it's free."

What do you like about Microsoft Forms?

Microsoft is straightforward to use and quick to set up.

KamalKanth T.

Enterprise (> 1000 emp.)

5.0/5

"The best Forms for corporate culture"

What do you like about Microsoft Forms?

Easy adaptation of Questions for multiple choice and Descriptive questions with various customizations Also the users can save the response after s

9. Features

Users appreciate the ease of use and versatile features of Microsoft Forms, making it ideal for various surveys and quizzes.

See 3 mentions

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Nathalie G.

Mid-Market (51-1000 emp.)

5.0/5

"Great experience"

What do you like about Microsoft Forms?

It's a great tool in terms of surveys, it has helped us a lot receiving information

Verified User

Mid-Market (51-1000 emp.)

4.0/5

"Good, but lets take it a step further"

What do you like about Microsoft Forms?

I appreciate its versatility, as it can be used for a wide range of purposes, from quizzes to surveys, with various functionalities to choose from. Th

10. Customer Support

Users value the active and fast customer support of Microsoft Forms, enhancing their overall experience with the product.

See 2 mentions

See Related User Reviews

Anishat N.

Mid-Market (51-1000 emp.)

5.0/5

"Survey Solution Microsoft Forms"

What do you like about Microsoft Forms?

Microsoft Forms is easy to use in any browser in anywhere. It is also very easy to integrate and inplement in any type of environment. I like the anon

Aakash K.

Enterprise (> 1000 emp.)

5.0/5

"Exploring the pros and cons of Microsoft Forms."

What do you like about Microsoft Forms?

The best thing i like about Microsoft Forms is that its very easy to use and it helps you collect data from multiple people at once with such simplici

Top Cons or Disadvantages of Microsoft Forms

1. Limited Customization

Users find Microsoft Forms has limited customization, restricting design flexibility and integration with other tools.

See 10 mentions

See Related User Reviews

Arijit N.

Small-Business (50 or fewer emp.)

3.5/5

"Reliable Platform for Workplace Surveys and PKTs"

What do you dislike about Microsoft Forms?

While Microsoft Forms works well for basic data collection, it has limited customization and advanced analytics options compared to other survey tools

Michael K.

Small-Business (50 or fewer emp.)

4.0/5

"A good resource if you have the Office 365 suite"

What do you dislike about Microsoft Forms?

It can be clunky, and there are limitations on design. I prefer other forms that integrate more seemlessly with other software my organization uses li

2. Missing Features

Users find Microsoft Forms lacking in advanced customization features, limiting design and analytics compared to competitors.

See 9 mentions

See Related User Reviews

Arijit N.

Small-Business (50 or fewer emp.)

3.5/5

"Reliable Platform for Workplace Surveys and PKTs"

What do you dislike about Microsoft Forms?

While Microsoft Forms works well for basic data collection, it has limited customization and advanced analytics options compared to other survey tools

Debrik C.

Small-Business (50 or fewer emp.)

4.5/5

"Simple tool for creating quick forms and surveys"

What do you dislike about Microsoft Forms?

It’s a bit limited compared to tools like Google Forms. For example, design customization options are very basic, and there are fewer question types.

3. Limited Features

Users find limited features in Microsoft Forms, with basic customization and fewer question types affecting usability.

See 6 mentions

See Related User Reviews

Michael K.

Small-Business (50 or fewer emp.)

4.0/5

"A good resource if you have the Office 365 suite"

What do you dislike about Microsoft Forms?

It can be clunky, and there are limitations on design. I prefer other forms that integrate more seemlessly with other software my organization uses li

Rajkumar B.

Mid-Market (51-1000 emp.)

3.5/5

"Review after using Microsoft Forms."

What do you dislike about Microsoft Forms?

Although there are so many useful features, I also found some drawbacks. The customization is quite limited compared to Google Forms; you're mostly st

4. Poor Design

Users find the poor design of Microsoft Forms limiting and wish for better customization and UI improvements.

See 5 mentions

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Verified User

Mid-Market (51-1000 emp.)

5.0/5

"MS Forms are great!"

What do you dislike about Microsoft Forms?

The design feels clunky I wish you could adapt it.

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Simple, Effective, and Easy to Use"

What do you dislike about Microsoft Forms?

While it’s great for basic forms, Microsoft Forms lacks advanced customization features. The design options are quite limited—no deep styling or brand

5. Restrictions

Users find limitations in advanced customization and offline access hinder their experience with Microsoft Forms.

See 5 mentions

See Related User Reviews

Nishant T.

Enterprise (> 1000 emp.)

5.0/5

"A simple and secured surveys builder from MS ecosystem"

What do you dislike about Microsoft Forms?

- Lacks advance branding or themes leading minimal design options available for the users - Doesn't offer offline mode, making users to mandatory to

Verified User

Mid-Market (51-1000 emp.)

4.0/5

"Good, but lets take it a step further"

What do you dislike about Microsoft Forms?

One area that could be improved is the Likert scale, which currently supports only up to 7 measures. It would be beneficial if this limit were increas

6. Limited Integrations

Users find Microsoft Forms to have limited integrations and customization options compared to competitors like Google Forms.

See 3 mentions

See Related User Reviews

Rojan S.

Small-Business (50 or fewer emp.)

4.0/5

"Simple and effective tool for collecting responses quickly"

What do you dislike about Microsoft Forms?

The design customization is quite limited compared to other form tools. While it integrates well with Microsoft 365, it lacks some advanced features l

Debrik C.

Small-Business (50 or fewer emp.)

4.5/5

"Simple tool for creating quick forms and surveys"

What do you dislike about Microsoft Forms?

It’s a bit limited compared to tools like Google Forms. For example, design customization options are very basic, and there are fewer question types.

7. Limited Options

Users find the limited options in Microsoft Forms restricts their ability to create more engaging surveys.

See 3 mentions

See Related User Reviews

Nishant T.

Enterprise (> 1000 emp.)

5.0/5

"A simple and secured surveys builder from MS ecosystem"

What do you dislike about Microsoft Forms?

- Lacks advance branding or themes leading minimal design options available for the users - Doesn't offer offline mode, making users to mandatory to

Verified User

Mid-Market (51-1000 emp.)

4.0/5

"Good, but lets take it a step further"

What do you dislike about Microsoft Forms?

One area that could be improved is the Likert scale, which currently supports only up to 7 measures. It would be beneficial if this limit were increas

8. Editing Difficulty

Users find the editing difficulty due to the lack of a mobile app for Microsoft Forms frustrating and limiting.

See 1 mentions

See Related User Reviews

William H.

Mid-Market (51-1000 emp.)

4.5/5

"My top choice survey form."

What do you dislike about Microsoft Forms?

At the present time, Microsoft Forms lacks a mobile app. This makes it difficult to build , modify or edit forms on the go.

9. Expensive

Users find the subscription cost steep, suggesting it may not be affordable for everyone.

See 1 mentions

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Vijay S.

Mid-Market (51-1000 emp.)

4.0/5

"Safe and secure form builder"

What do you dislike about Microsoft Forms?

Nothing to dislike about microsoft forms, just that the suhscription is a little steep.

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Benish R.

Business Development Engineer and Porposal Engineer

Small-Business (50 or fewer emp.)

7/26/2025

"ms office"

5/5

What do you like best about Microsoft Forms?

easy to use, Ease of implementation, number of features Review collected by and hosted on G2.com.

What do you dislike about Microsoft Forms?

ease of integration, Customer support and slow down Review collected by and hosted on G2.com.

Mohd D.

Enterprise (> 1000 emp.)

7/3/2025

"Microsoft Forms"

5/5

What do you like best about Microsoft Forms?

Survey form, feedback in form and easily access and fill data for polling and survey and quezz. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Forms?

For filling mandatory mark is some difficult to fill data form only. Review collected by and hosted on G2.com.

Verified User in Civil Engineering

Mid-Market (51-1000 emp.)

7/30/2025

"very useful in large organization"

4/5

What do you like best about Microsoft Forms?

When we have an event or anything we just create form accordingly and share it with all the user and we will get the count or details within a timeline.

Before we use to send the email and get the details. we maintain in excel. it was very hectic. Now it is very simple and cool. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Forms?

Nothing bad in this. MS has made it very cool Review collected by and hosted on G2.com.

Manoj K.

DevOps Engineer

Enterprise (> 1000 emp.)

7/29/2025

"Microsoft forms for surveys and user inputs"

5/5

What do you like best about Microsoft Forms?

It is very user friendly, quick and easy to setup and Excellent for surveys and user inputs and puzzles Review collected by and hosted on G2.com.

What do you dislike about Microsoft Forms?

We cannot do advanced logic designs or third party workflows. Only for Microsoft office 365 applications Review collected by and hosted on G2.com.

Pranav K.

Associate Cosultant

Information Technology and Services

Mid-Market (51-1000 emp.)

8/7/2025

"My review of Microsoft Forms"

5/5

What do you like best about Microsoft Forms?

The things I like about Microsoft Forms are its assistance in data collection, conducting quizzes, and many more. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Forms?

It is straightforward, that's why I dislike it. Review collected by and hosted on G2.com.

rutuja k.

BIM Engineer

Mid-Market (51-1000 emp.)

7/6/2025

"Excellent"

4.5/5

What do you like best about Microsoft Forms?

I like that Microsoft Forms is very easy to use and looks clean. It shows answers in real time with simple charts.It also works well with Excel and other Microsoft tools.its very easy to use. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Forms?

Sometimes Microsoft Forms has limited design and layout options.

It doesn’t support advanced question types like file uploads in all versions.

Also, it lacks deep data analysis tools unless used with Excel. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services

Mid-Market (51-1000 emp.)

7/29/2025

"Simple and great for quick surveys"

5/5

What do you like best about Microsoft Forms?

I have been using Microsoft Forms from last 7 years of my HR experience, mainly for internal surveys, quick polls and event feedback forms. what I really like about it is that no steep learning curve, just click and go. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Forms?

The design options are pretty limited and if you are looking to brand your form or make it look more polished, you might feel a bit restricted Review collected by and hosted on G2.com.

Alecia C.

Chief Executive Officer

Mid-Market (51-1000 emp.)

7/3/2025

"Microsft Forms Streamline Business Decisions"

5/5

What do you like best about Microsoft Forms?

I like the forms are customizable and can be sent directly to employees and the results are easily integrated. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Forms?

Employees sometimes feel as if their information is not confidential. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services

Mid-Market (51-1000 emp.)

7/25/2025

"Microsoft forms - Easy to use"

5/5

What do you like best about Microsoft Forms?

As a HR, I have been using microsoft forms regularly for collecting data, running surveys and getting quick feedback from employees.Overall it is a very handy tool with great advantages.It gives quick summary and basic analysis of responses. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Forms?

While it gives a summary, for deeper analysis we need to export the data to excel. Review collected by and hosted on G2.com.

Pratiksha K.

AM- procurement

Small-Business (50 or fewer emp.)

7/4/2025

"Review for Microsoft Forms"

4/5

What do you like best about Microsoft Forms?

Its easy to use. Collecting data from multiple users is very faster. We can implement any process with the same. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Forms?

It should add more functions for the better and fast use of application, Review collected by and hosted on G2.com.