---
title: Microsoft Forms Reviews
meta_title: 'Microsoft Forms Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 476 reviews by the users' company size, role or industry
  to find out how Microsoft Forms works for a business like yours.
aggregate_rating:
  rating_value: 4.4
  review_count: 476
  scale: '5'
date_modified: '2026-08-13'
parent_category:
  name: Content Management
  url: https://www.g2.com/categories/content-management
---


# Microsoft Forms Reviews
**Vendor:** Microsoft  
**Category:** [Online Form Builder Software](https://www.g2.com/categories/online-form-builder)  
**Average Rating:** 4.4/5.0  
**Total Reviews:** 476
## About Microsoft Forms
Microsoft Forms is a, cloud-based application that enables users to create custom surveys, quizzes, polls, and questionnaires with ease. Integrated within the Microsoft 365 suite, it allows for seamless data collection and analysis, making it an ideal tool for educational institutions, businesses, and individual users. With its user-friendly interface, Microsoft Forms simplifies the process of gathering feedback, assessing knowledge, and organizing events. Key Features and Functionality: - Survey and Quiz Creation: Design engaging surveys and quizzes with various question types, including multiple-choice, text, rating, and more. - Real-Time Collaboration: Share forms with others to collaborate on content creation and editing in real time. - Response Collection: Distribute forms via email, a direct link, or embed them into web pages to collect responses from participants across different platforms. - Data Analysis: Utilize built-in analytics to evaluate responses, view automatic charts, and export data to Excel for further analysis. - Integration with Microsoft 365: Seamlessly integrate with other Microsoft 365 applications, enhancing productivity and data management. Primary Value and User Solutions: Microsoft Forms addresses the need for efficient and straightforward data collection and analysis. By providing a platform to create and distribute forms quickly, it enables users to gather valuable insights, assess performance, and make informed decisions. Its integration with Microsoft 365 ensures a cohesive experience, allowing users to leverage familiar tools and workflows. Whether for educational assessments, customer feedback, or event planning, Microsoft Forms streamlines the process, saving time and enhancing productivity.



## Microsoft Forms Pros & Cons
**What users like:**

- Users appreciate the **intuitive interface** of Microsoft Forms, enabling easy and quick form creation without technical expertise. (31 reviews)
- Users highlight the **ease of creation** with Microsoft Forms, making survey design accessible for everyone. (17 reviews)
- Users appreciate the **seamless integration** of Microsoft Forms with Microsoft 365, enhancing collaboration and data analysis. (13 reviews)
- Users find Microsoft Forms **extremely intuitive** , allowing quick creation of surveys and quizzes without technical skills. (13 reviews)
- Users find Microsoft Forms a **simple and effective tool** for surveys, feedback, and internal polls, streamlining their processes. (12 reviews)
- Users find Microsoft Forms to be **simple and effective** , facilitating quick setup and seamless data collection effortlessly. (11 reviews)
- Users appreciate the **easy integrations** of Microsoft Forms, seamlessly connecting with various environments and tools. (8 reviews)
- Efficiency (8 reviews)
- Feedback Management (8 reviews)
- User Interface (8 reviews)

**What users dislike:**

- Users find the **limited customization** options restrictive, resulting in uniform and basic-looking forms that lack uniqueness. (14 reviews)
- Users find the **missing features** in Microsoft Forms limit customization, advanced logic, integrations, and data handling capabilities. (12 reviews)
- Users find the **limited features** of Microsoft Forms restrictive compared to other form-building tools. (10 reviews)
- Users criticize **poor design** in Microsoft Forms, seeking better customization and a more user-friendly interface. (9 reviews)
- Users face **limited integrations** with Microsoft Forms, particularly with Google tools and advanced features that enhance functionality. (7 reviews)
- Limited Templates (7 reviews)
- Users find the **restrictive sharing limit** of 100 people and lack of customization frustrating for their needs. (7 reviews)
- Integration Difficulty (6 reviews)
- Integration Issues (4 reviews)
- Layout Issues (4 reviews)

## Microsoft Forms Reviews
  ### 1. Flexible, User-Friendly Forms with Great Customization Options

**Rating:** 4.5/5.0 stars

**Reviewed by:** Raveena . | Agnext, Mid-Market (51-1000 emp.)

**Reviewed Date:** November 26, 2025

**What do you like best about Microsoft Forms?**

Microsoft Forms offers the flexibility to either create a new form from scratch or use one of the pre-made templates provided by Microsoft. What I appreciate most about Microsoft Forms is the range of options it gives you—you can select from multiple choice, short answer, checkboxes, and more, making it very convenient to tailor the form to your needs. Additionally, you can easily integrate the form in various places, whether by embedding it on a website, sharing it with a group, or simply copying and sending the link. Overall, it is straightforward and user-friendly.

**What do you dislike about Microsoft Forms?**

Overall, Microsoft Forms meets all my requirements, so at this time I don't have any dislikes about it.

**What problems is Microsoft Forms solving and how is that benefiting you?**

This tool lets you share your form and gather team feedback on a variety of topics. It also helps us gauge interest levels within the team. The option to submit anonymous responses is especially useful—if someone wants to ask a question but feels uncomfortable speaking up, they can submit it privately, ensuring management is still informed. This feature makes it possible to hear from every employee, as each response is valued.

  ### 2. Simple, Real-Time Surveys—But Limited Customization and Advanced Logic

**Rating:** 3.5/5.0 stars

**Reviewed by:** Shreya G. | Content Writer, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 18, 2026

**What do you like best about Microsoft Forms?**

What I like best about Microsoft Forms is how simple and intuitive it is to create surveys, quizzes, and feedback forms without any technical knowledge. The interface is clean and easy to navigate, which saves time and makes the whole process smooth. I also appreciate how quickly responses are collected and displayed in real time with clear charts and automatic summaries. It integrates well with other Microsoft tools, making it convenient to share forms, export data to Excel, and collaborate with teams efficiently.

**What do you dislike about Microsoft Forms?**

What I dislike about Microsoft Forms is that it offers limited customization in terms of design and layout, which can make forms look quite basic compared to other platforms. The branding options are minimal, and advanced features like complex logic, detailed formatting, or deeper analytics are somewhat restricted. It also lacks some flexibility when it comes to question types and integrations outside the Microsoft ecosystem, which can be limiting for more complex use cases.

**What problems is Microsoft Forms solving and how is that benefiting you?**

Microsoft Forms solves the problem of quickly collecting and organizing information without needing complex tools or technical skills. It makes it easy to gather feedback, conduct surveys, create quizzes, and track responses in one place. This benefits me by saving time, reducing manual data entry, and providing instant summaries and visual insights that help in making faster, more informed decisions.

  ### 3. The Go-To Tool for Quick, Integrated Surveys and Feedback

**Rating:** 5.0/5.0 stars

**Reviewed by:** Krisztián T. | Senior Electrical Commissioning Engineer, Consulting, Enterprise (> 1000 emp.)

**Reviewed Date:** November 23, 2025

**What do you like best about Microsoft Forms?**

It eliminates the need for another software license and is the perfect tool for HR check-ins, quick internal polls, and straightforward customer feedback forms. For a powerful, enterprise-grade VOC program, you might need something more robust, but for 90% of everyday feedback needs, Microsoft Forms is reliable, simple, and effective.

**What do you dislike about Microsoft Forms?**

While excellent for basic to intermediate surveys, it lacks the deep analytical and branding features of a dedicated platform like Qualtrics. The customisation options for fonts and themes are limited, which can be a minor drawback for customer-facing surveys where you want a fully branded experience. It's a tool for gathering data efficiently, not for complex customer experience (CX) program management.

**What problems is Microsoft Forms solving and how is that benefiting you?**

Vertiv used Microsoft Forms for quick feedback gathering. Its seamless integration with Microsoft 365 was a key strength. As an engineer, I used it to send simple forms to colleagues for quick feedback on technical procedures or tool availability. Our management team also used it to create customer service quality surveys. Creating a professional-looking form was quick, and the logic branching feature made customer surveys more relevant. The automatic compilation of results into easy-to-read charts in Excel made analysing the feedback effortless. For rapid data collection, it was perfect.

  ### 4. Constantly evolving form designer App.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Hosam K. | BI Developer, Information Technology and Services, Mid-Market (51-1000 emp.)

**Reviewed Date:** November 16, 2025

**What do you like best about Microsoft Forms?**

Microsoft Forms continues to add new and creative features, like the ability to include background music from a high‑quality music library. The form designer offers powerful tools and functionality, integrating seamlessly with OneDrive and most Microsoft 365 apps. This makes it easy for users to create and share responsive, multimedia forms that simplify communication and data collection.

**What do you dislike about Microsoft Forms?**

In Microsoft Forms, the designer interface has a lot of moving and interactive elements. Once you click on them, they become editable, which can make the interface feel cluttered or distracting if you click something by accident. It might be better if the interface were a bit more static to create a cleaner and more focused user experience.

**What problems is Microsoft Forms solving and how is that benefiting you?**

Microsoft Forms helps us create surveys, quizzes, and feedback forms, making data gathering quick and easy, whether shared directly after internal meetings or embedded in a client-side dashboard as a contact form or feedback tool. The Forms integration with 365 apps such as Excel saves time by automatically structuring responses and making data easy to manage and export in Excel format, helping everyone on the team focus more on the information at hand rather than on manual data entry or formatting.

  ### 5. Microsoft Forms Review

**Rating:** 5.0/5.0 stars

**Reviewed by:** Vibhor J. | Lead Support, Medical Devices, Mid-Market (51-1000 emp.)

**Reviewed Date:** January 30, 2026

**What do you like best about Microsoft Forms?**

1. The UI is very simple, so no technical skills are needed to create surveys, quizzes, or polls.
2. It also works smoothly with Excel, Teams, OneDrive, SharePoint, and Outlook, which makes collaboration easy.
3. We can share forms via link, QR code, or email, and they work well on mobile devices too.
4. On top of that, it comes with pre-designed templates and a variety of question types, which makes it a real time-saver.

**What do you dislike about Microsoft Forms?**

1. Although it comes with pre-designed templates, the selection feels limited and fairly basic compared to Google Forms or Typeform. 2. Also, it really only works for users who already have a Microsoft account—without one, there’s no access at all.
3. Finally, when it comes to editing individual responses or handling very large datasets, the process can be cumbersome and harder to manage than it should be.

**What problems is Microsoft Forms solving and how is that benefiting you?**

In my organization, we need a DCR (Data Change Request) form to collect customer data and forward it to the Engineering team. The form includes around 10–15 fields, and each field requires a specific type of response (number, email, ID, name, etc.).

I used Microsoft Forms to build the DCR form, and going forward, I’m planning to create a couple more forms as well.

  ### 6. Effortless Feedback Collection with MS Forms

**Rating:** 4.0/5.0 stars

**Reviewed by:** Lizzie P. | Senior Operations Analyst, Mid-Market (51-1000 emp.)

**Reviewed Date:** November 25, 2025

**What do you like best about Microsoft Forms?**

MS Forms is a great way to reach a large group of people to gather feedback, responses, etc. It has helped me to gauge interests, needs, and availability, amongst other things. It is pretty easy to use both from the creation and completion side of the forms, and has a lot of options within the form to meet what style you are looking for and the level of complexity. It also gives you options for receiving responses and reviewing responses, which is helpful.

**What do you dislike about Microsoft Forms?**

Not too many complaints at this time. The forms I have created are relatively simple/easy.

**What problems is Microsoft Forms solving and how is that benefiting you?**

It helps me to reach a group of people in a quick and easy way. Creating/sending a brief survey-type questionnaire makes the recipients more likely to complete and provide responses. It is easy to create the forms and easy to review the responses.

  ### 7. Microsoft Forms: Effortless, Customizable, and Built for Convenience

**Rating:** 4.5/5.0 stars

**Reviewed by:** Pratiksha K. | Product Development Engineer, Mid-Market (51-1000 emp.)

**Reviewed Date:** January 20, 2026

**What do you like best about Microsoft Forms?**

I find Microsoft Forms very easy to use, even without any technical knowledge. What I appreciate most about Microsoft is its customization options, which make creating forms much more flexible and efficient. I mainly use Microsoft products because they are user friendly and also allow me to attach files easily, which is very convenient.

**What do you dislike about Microsoft Forms?**

Only one thing I don’t like about Microsoft Forms is that it isn’t able to integrate directly with non-Microsoft applications.

**What problems is Microsoft Forms solving and how is that benefiting you?**

Microsoft Forms makes it easy to create and share surveys or quizzes without any technical skills. It saves me time, helps me collect responses efficiently, and the file attachment feature keeps everything organized, which is really convenient.

  ### 8. Effortless Form Creation with Stunning Interface and Real-Time Results

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ajit S. | Senior MDR, Enterprise (> 1000 emp.)

**Reviewed Date:** January 06, 2026

**What do you like best about Microsoft Forms?**

This is one of the easiest ways to create feedback forms, survey questionnaires, quizzes, and more, all with a visually appealing user interface. It offers a range of engaging features, such as dropdowns, options, and text boxes to choose from. Additionally, results can be viewed in real time.

**What do you dislike about Microsoft Forms?**

I can't think of anything to dislike about it. It serves its purpose quite well and does exactly what it's supposed to do.

**What problems is Microsoft Forms solving and how is that benefiting you?**

It is solving many problems for us, including employee feedback surveys, job test quizzes, engagement and fun quizzes, product surveys, process surveys, and much more.

  ### 9. Easy to Use for Academics, But Lacks Professional Aesthetics

**Rating:** 3.5/5.0 stars

**Reviewed by:** Bindiya S. | Research Software engineer, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 24, 2025

**What do you like best about Microsoft Forms?**

It is easier to make but the forms are just good for academic purposes. MS Teams integrated custom support is good. Comes with good amount of features, and well integrates with MS Teams environment.

**What do you dislike about Microsoft Forms?**

Not really aesthetic ones which one would use for client related purposes or corporate requirements. Teaching a new joinee about the usage might be cumbersome, but if you are a professional in MS teams management then it is easier.

**What problems is Microsoft Forms solving and how is that benefiting you?**

Collecting responses from org employees
Taking Quizzes and any other MCQ based exams
Analysing responses in easy way

  ### 10. Effortless Team Surveys with Microsoft Forms

**Rating:** 3.5/5.0 stars

**Reviewed by:** anish m.

**Reviewed Date:** January 10, 2026

**What do you like best about Microsoft Forms?**

I like that Microsoft Forms is integrated with Microsoft Teams, which allows us to easily vote in group chats without the need to log in or create separate forms. It's very accessible. Plus, it provides a chart to show which option has the most votes, making it straightforward to understand the consensus. It's easier to gather feedback directly in the chat, which encourages more interaction with the forms.

**What do you dislike about Microsoft Forms?**

I guess data saving was a problem back when I remember a few months back or year or two back.

**What problems is Microsoft Forms solving and how is that benefiting you?**

I use Microsoft Forms for easy data collection and consensus building within chats in Microsoft Teams, avoiding separate links. It's user-friendly, making interactions more frequent and accessible without extra logins.

  ### 11. Simple and effective tool for collecting responses quickly

**Rating:** 4.0/5.0 stars

**Reviewed by:** Rojan S. | Founder, Information Technology and Services, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 08, 2025

**What do you like best about Microsoft Forms?**

Microsoft Forms is incredibly easy to use, even for those with little technical experience. The interface is clean and intuitive, and creating surveys or quizzes takes just a few minutes. I especially like the real-time response tracking and built-in analytics, which make it easy to evaluate data without needing additional tools.

**What do you dislike about Microsoft Forms?**

The design customization is quite limited compared to other form tools. While it integrates well with Microsoft 365, it lacks some advanced features like conditional logic depth, robust design templates and third-party integrations. Also, exporting data to Excel sometimes requires manual cleanup for formatting.

**What problems is Microsoft Forms solving and how is that benefiting you?**

Microsoft Forms solves the problem of quickly gathering structured feedback, conducting surveys and creating simple quizzes without needing complex tools or technical skills. It eliminates the need for paper-based forms or expensive survey platforms. For me, it has streamlined data collection for meetings, training sessions and internal evaluations. The automatic data aggregation and Excel export save time and help with faster decision-making.

  ### 12. Simple tool for creating quick forms and surveys

**Rating:** 4.5/5.0 stars

**Reviewed by:** Debrik C. | Recent Graduate, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 07, 2025

**What do you like best about Microsoft Forms?**

Microsoft Forms is very easy to use, even for someone without technical experience. I like that I can create surveys, quizzes, or polls quickly with a clean, simple interface. The drag-and-drop style is intuitive, and I don’t need any tutorials to figure things out. It also automatically collects responses and shows data in neat charts, which is helpful for basic analysis.

**What do you dislike about Microsoft Forms?**

It’s a bit limited compared to tools like Google Forms. For example, design customization options are very basic, and there are fewer question types. Also, the integration with Excel is good, but it sometimes takes a few clicks to access detailed analytics.

**What problems is Microsoft Forms solving and how is that benefiting you?**

Microsoft Forms helps simplify data collection by making it easy to create and share forms for surveys, attendance, and feedback. In my case, it allowed me to efficiently gather attendance details and feedback from club members without manual paperwork or scattered responses. It saved time, improved organization, and made it easier to track engagement.

  ### 13. Intuitive Surveys, Yet Needs Better Integration

**Rating:** 4.5/5.0 stars

**Reviewed by:** Dhairay A. | Data Analytical Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** December 12, 2025

**What do you like best about Microsoft Forms?**

I like Microsoft Forms for its great intuitive nature and the ability to create surveys, questionnaires, and forms that help in gathering opinions and feedback from employees and clients. The feature that allows creating mandatory and optional questions is something I appreciate, as it helps make the surveys look more realistic. Additionally, the initial setup was very easy for us since we already had Microsoft 365.

**What do you dislike about Microsoft Forms?**

I don't like its pricing and the inability to integrate well with Google tools. Specifically, if I use Google Sheets or spreadsheets, I can't create forms that support them as a backend.

**What problems is Microsoft Forms solving and how is that benefiting you?**

I use Microsoft Forms for creating intuitive surveys and questionnaires, which help gauge opinions and gather feedback from employees and clients effectively.

  ### 14. A simple and secured surveys builder from MS ecosystem

**Rating:** 5.0/5.0 stars

**Reviewed by:** Nishant T. | Senior Analyst, Financial Services, Enterprise (> 1000 emp.)

**Reviewed Date:** August 01, 2025

**What do you like best about Microsoft Forms?**

- It is one of the best tools for creating easy to use surveys for collecting data
 - There exist wide range of templates or themes of forms available for users to choose from according to their need
- Intuitive UI and easy navigation with drag and drop feature
 - Works well on web and mobile both
 - Being part of MS exonyms, it easily integrated with MS 365 suit
 - Post the survey, it produces data analysis and insights on the collected data

**What do you dislike about Microsoft Forms?**

- Lacks advance branding or themes leading minimal design options available for the users
 - Doesn't offer offline mode, making users to mandatory to connect over an internet to access the suit
 - It does offer branching functionality, but it lacks advance logic

**What problems is Microsoft Forms solving and how is that benefiting you?**

Taking everyone's opinion individually is time consuming. With MS forms, it happens conveniently along with post survey insights data analysis

  ### 15. Simple and Useful, but Limited for Advanced Needs

**Rating:** 4.5/5.0 stars

**Reviewed by:** Baris guney y. | Cyber Security Leader, Mid-Market (51-1000 emp.)

**Reviewed Date:** June 17, 2021

**What do you like best about Microsoft Forms?**

Recently, I have liked the improvements in collaboration and sharing. It is easier to work on a form with others and manage who can access it.I also like the response analysis. The built-in charts are clearer, and exporting to Excel still works smoothly, which helps when we need to do deeper tracking or reporting.

**What do you dislike about Microsoft Forms?**

Microsoft Forms can improve mainly in advanced logic and validation, so complex forms are easier to build. Reporting can be stronger with more built-in analytics, and design customization could be expanded to better match company branding.

**What problems is Microsoft Forms solving and how is that benefiting you?**

It is good to use for voting and getting feedback from end user

  ### 16. Exceptional tool for cross collaboration

**Rating:** 5.0/5.0 stars

**Reviewed by:** Francois v. | Director, Biotechnology, Mid-Market (51-1000 emp.)

**Reviewed Date:** June 21, 2022

**What do you like best about Microsoft Forms?**

The recent AI assist is genuinely useful. It can draft question sets from a short prompt and suggest answer options, which speeds up form creation. Live polling inside Teams meetings and the PowerPoint add-in have also improved engagement. You can drop a poll mid-presentation and see results in real time without leaving the slide.

Sections with progress bars and richer branching logic make longer forms feel smoother, and the updated question types help with data quality. I like the improved ranking, Likert, and file upload controls with size and type limits. Co-authoring has become more reliable, so multiple people can edit the same form without stomping changes.

The Excel connection is better too. Responses land in a connected workbook in OneDrive or SharePoint, staying in sync for analysis, and there are cleaner Power Automate templates to route approvals, send alerts, or write to Dataverse. The newer design options look less dated, image support is easier, and multi-language forms reduce the need to clone surveys for different audiences. Overall, creation is faster, delivery in Teams is seamless, and the handoff to analytics and workflows is stronger.

**What do you dislike about Microsoft Forms?**

Validation and logic depth. More granular field validation, calculated fields, and conditional visibility across multiple sections would reduce the need for Power Apps when forms get complex.

Branding and UX control. Finer control over themes, fonts, spacing, and layout grids would help match corporate design. A true multi-column designer with responsive previews would make long forms easier to scan.

Access and permissions. Per-question permissions and role-based view or edit rules would support sensitive intake flows. Cleaner external sharing with whitelists and domain restrictions would reduce confusion.

File uploads. Larger limits, virus scanning status, and automatic file renaming with metadata would make uploads safer and easier to manage.

Data quality and de-duplication. Native respondent ID, duplicate detection, and throttling to prevent spam would improve reliability for public surveys.

Analytics and exports. Cross-question analysis, filterable dashboards, scheduled exports to Excel or Power BI, and stable response schemas would help downstream reporting.

Lifecycle and governance. Versioning with change logs, draft vs published states, and staging environments would support enterprise review. Audit trails for edits and clearer retention controls would simplify compliance.

Integrations. First-class connectors for SharePoint lists, Dataverse, and ServiceNow with field mapping, plus webhooks for real-time events, would cut out intermediary flows.

Mobile experience. Better offline capture with queued sync and stronger keyboard navigation would help field teams and accessibility.

**What problems is Microsoft Forms solving and how is that benefiting you?**

The interaction between employees and their respective departments in order tonshare knowledge and cross collaborate to be able to share their thoughts and ideas.

  ### 17. Easily Editable and Organized, but Occasionally Slow

**Rating:** 4.5/5.0 stars

**Reviewed by:** Rachel P. | Senior Campaign Testing Specialist, Enterprise (> 1000 emp.)

**Reviewed Date:** January 14, 2026

**What do you like best about Microsoft Forms?**

I like how easily editable Microsoft Forms is, and how it shows how many minutes it takes to complete a form. This is really helpful when we have a project change and need to edit the board in a timely manner.

**What do you dislike about Microsoft Forms?**

Sometimes it's really slow to load forms.

**What problems is Microsoft Forms solving and how is that benefiting you?**

I use Microsoft Forms to intake campaigns and keep everything organized.

  ### 18. Got a Survey to share to Masses? Microsoft forms is here

**Rating:** 4.0/5.0 stars

**Reviewed by:** CA Ayush G. | Transaction Advisory Services Consultant, Mid-Market (51-1000 emp.)

**Reviewed Date:** August 12, 2025

**What do you like best about Microsoft Forms?**

The best feature is that it is very user friendly. Its very simple to set up a form for any survey or even setting up a form for a quick quiz.
It also helps you generate insights from the submitted responses. Its even pretty simple to implement.
I almost use it on regular basis to get responses or submit responses.
Its ability to generate insights makes it easy to integrate with any other software.

**What do you dislike about Microsoft Forms?**

It offers very limited customisation with having very basic themes and colors.
The charts are useful, however are pretty simple.

**What problems is Microsoft Forms solving and how is that benefiting you?**

The most common problem it solves it reaching out to masses in a minute and gather data and their responses. It helps to store all the responses in a place and helps in further analysing them using charts

  ### 19. A Simple, Effective Form Solution

**Rating:** 4.5/5.0 stars

**Reviewed by:** Jatin K. | Marketing Specialist, Consulting, Mid-Market (51-1000 emp.)

**Reviewed Date:** October 24, 2025

**What do you like best about Microsoft Forms?**

The user interface is extremely intuitive — you can spin up a form or quiz in minutes, even if you’re not a technical user.

**What do you dislike about Microsoft Forms?**

Lack of customization: You can’t design your forms freely — the themes and layout options are extremely limited, which makes every form look the same.

**What problems is Microsoft Forms solving and how is that benefiting you?**

Microsoft Forms helps us quickly collect feedback, conduct surveys, and gather data without needing any coding or third-party tools. Its integration with Excel and Teams makes it easy to analyze responses and share results across our organization.

  ### 20. From Feedback to Insights: Reviewing Microsoft Forms

**Rating:** 4.5/5.0 stars

**Reviewed by:** yuvraj m. | Data engineer, Mid-Market (51-1000 emp.)

**Reviewed Date:** August 21, 2025

**What do you like best about Microsoft Forms?**

like that microsoft forms is simple and quick to use for creating surveys, opinion gather, quizzes, and polls. It integrates seamlessly with Microsoft 365, making it easy in collecting responses and analyze them in real time with excel. The clean design and automatic visualization of results save time and help turn feedback into useful insights instantly.

**What do you dislike about Microsoft Forms?**

I don't have any dislike for now, As for in my daily cases I have not found any slowness ,glitch and defects

**What problems is Microsoft Forms solving and how is that benefiting you?**

Microsoft Forms helps streamline data collection and feedback gathering without needing complex survey tools.it simplifies the process and ensures responses are captured in one place, Whether it’s collecting employee feedback, running quick polls, or creating quizzes for training sessions.

  ### 21. Very Easy to Use, Quick and Accessible for the Whole Team

**Rating:** 4.5/5.0 stars

**Reviewed by:** Jainam S. | Manager - Customer Centricity , Hospital & Health Care, Enterprise (> 1000 emp.)

**Reviewed Date:** January 21, 2026

**What do you like best about Microsoft Forms?**

Very easy to use tool, quick, effective, and can easily be accessed by anyone in the team

**What do you dislike about Microsoft Forms?**

Should introduce more AI and advanced capabilities

**What problems is Microsoft Forms solving and how is that benefiting you?**

It is our go to form builder by all departments, easily used and accessed by wider organisation

  ### 22. Reliable Platform for Workplace Surveys and PKTs

**Rating:** 3.5/5.0 stars

**Reviewed by:** Arijit  N. | Senior Moderation Executive, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 11, 2025

**What do you like best about Microsoft Forms?**

Microsoft Forms is simple to set up and share, making it easy to collect PKTs and other data from teams quickly. The real-time response tracking and automatic data organization save a lot of time and effort.

**What do you dislike about Microsoft Forms?**

While Microsoft Forms works well for basic data collection, it has limited customization and advanced analytics options compared to other survey tools. A few more formatting and integration features would make it even better.

**What problems is Microsoft Forms solving and how is that benefiting you?**

Microsoft Forms helps me quickly collect PKTs and feedback from teams without manual paperwork. It centralizes responses, saves time on data entry, and makes it easy to analyze results, which improves efficiency in my role as a Senior Executive.

  ### 23. Effortless Questionnaire Creation with User-Friendly Features

**Rating:** 5.0/5.0 stars

**Reviewed by:** Prerak J. | Associate team lead, Education Management, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 12, 2026

**What do you like best about Microsoft Forms?**

I can easily create a questionnaire with its easy-to-use functionality

**What do you dislike about Microsoft Forms?**

No dislikes as of now, as it is fulfiling my requirement

**What problems is Microsoft Forms solving and how is that benefiting you?**

i can easily create questionnaire that i can use on my academy courses

  ### 24. Simple, Effective, and Easy to Use

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Primary/Secondary Education | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 03, 2025

**What do you like best about Microsoft Forms?**

Microsoft Forms offers a very clean and user-friendly interface that makes creating surveys, quizzes, and forms incredibly quick. It integrates well with other Microsoft 365 tools like Excel, so collecting and analyzing responses is seamless. I also like that it works across devices without needing extra setup, and the real-time response tracking is a big plus for fast feedback.

**What do you dislike about Microsoft Forms?**

While it’s great for basic forms, Microsoft Forms lacks advanced customization features. The design options are quite limited—no deep styling or branding control. Also, branching logic can be a bit restrictive compared to other tools like Typeform or Google Forms. Offline mode support is missing too.

**What problems is Microsoft Forms solving and how is that benefiting you?**

Microsoft Forms helps streamline the process of collecting data—whether it’s employee feedback, event RSVPs, training evaluations, or quick decision-making polls. It removes the need for paper forms or complex survey software. The simplicity and integration with Microsoft 365 tools save time and reduce manual work, especially when exporting responses to Excel for analysis.

  ### 25. Time saver, well organised, Fabulous 😍

**Rating:** 5.0/5.0 stars

**Reviewed by:** Dibba Kumar T. | Customer Support Officer, Mid-Market (51-1000 emp.)

**Reviewed Date:** September 09, 2025

**What do you like best about Microsoft Forms?**

When you have to collect information from many people, it takes a lot of time. But through Microsoft Forms, all the information can be collected very easily and in a very short time. At the same time, it also saves the information. For this, Google Forms seems to me the best.

**What do you dislike about Microsoft Forms?**

Sometimes, it happens that the same information has to be submitted multiple times due to server problems. This is annoying to me.

**What problems is Microsoft Forms solving and how is that benefiting you?**

It helps me collect information, helps me analyze data, and saves my valuable time.

  ### 26. Easy Form Creation, But Lacks External Data Integration

**Rating:** 2.5/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 26, 2025

**What do you like best about Microsoft Forms?**

It's very easy to use and anyone can create a form in minutes.

**What do you dislike about Microsoft Forms?**

There are no external data sources that can be used to populate option drop downs.

**What problems is Microsoft Forms solving and how is that benefiting you?**

Quick and easy form builder for everyday business forms. These are used by our field personnel to submit site conditions daily with attached photos. It's also used for return requests for broken equipment. The forms are easy to tie into power automate to email results to a group of users and upload entries to SharePoint lists.

  ### 27. Effortless Form Creation with a Focused, Intelligent Interface

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Media Production | Mid-Market (51-1000 emp.)

**Reviewed Date:** January 09, 2026

**What do you like best about Microsoft Forms?**

You can sketch out a survey, quiz, or registration form in minutes. The interface stays out of your way, so your brain stays focused on the content rather than the tool.
Built‑in intelligence is a plus.

**What do you dislike about Microsoft Forms?**

Limited advanced logic. Customization is fairly minimal. Integrations are good, but not exhaustive.

**What problems is Microsoft Forms solving and how is that benefiting you?**

Collecting information without technical skills. Making sharing and access simple. Providing instant insights

  ### 28. User-Friendly Interface and Seamless Data Visualization

**Rating:** 4.0/5.0 stars

**Reviewed by:** Ritu R. | Associate, Enterprise (> 1000 emp.)

**Reviewed Date:** January 06, 2026

**What do you like best about Microsoft Forms?**

The user interface is very user friendly. It offers a seamless platform to collect process as well as visualise data.

**What do you dislike about Microsoft Forms?**

Navigation can be slightly improved moreover they need to work on the portability of data specially when used on mobile devices

**What problems is Microsoft Forms solving and how is that benefiting you?**

Data collection, Data visualisation, Continuous feedback, and Market research

  ### 29. Great to have it

**Rating:** 5.0/5.0 stars

**Reviewed by:** Adrian T. | Infrastructure Engineer, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 01, 2025

**What do you like best about Microsoft Forms?**

simple to use, real-time collaboration, the integration with Microsoft 365/Excel

**What do you dislike about Microsoft Forms?**

fewer question types and the user interface if you compare to similar products

**What problems is Microsoft Forms solving and how is that benefiting you?**

Sending out surveys to internal staff

  ### 30. Why would you use this survey tool? Because it's free.

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Events Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** October 09, 2025

**What do you like best about Microsoft Forms?**

Microsoft is straightforward to use and quick to set up.

**What do you dislike about Microsoft Forms?**

The platform feels quite limited to me. There aren't many options or customization tools available. Each time I try to use it, I end up running into some restriction imposed by Microsoft Forms.

**What problems is Microsoft Forms solving and how is that benefiting you?**

This tool allows Microsoft users to create surveys and forms at no cost.

  ### 31. Exploring the pros and cons of Microsoft Forms.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Aakash K. | Senior Engineer, Enterprise (> 1000 emp.)

**Reviewed Date:** January 30, 2025

**What do you like best about Microsoft Forms?**

The best thing i like about Microsoft Forms is that its very easy to use and it helps you collect data from multiple people at once with such simplicity. I like the realtime response and analytics. The customer support is good and fast. We use this solution weekly and the impelmentation is also easy.

**What do you dislike about Microsoft Forms?**

It has limited advanced features and it doesnt support anonomous response in Enterprise mode.

**What problems is Microsoft Forms solving and how is that benefiting you?**

Microsoft Forms is benefiting us by helping our organization with survey and feedback after training sessions. It also helps us in collecting data from multiple users with ease.


## Microsoft Forms Discussions
  - [Is it right?](https://www.g2.com/discussions/31869-is-it-right) - 2 comments, 1 upvote
  - [What is Microsoft Forms used for?](https://www.g2.com/discussions/what-is-microsoft-forms-used-for) - 2 comments
  - [Is Microsoft form free?](https://www.g2.com/discussions/is-microsoft-form-free) - 2 comments
  - [Is Microsoft Forms good?](https://www.g2.com/discussions/is-microsoft-forms-good) - 2 comments
  - [What can Microsoft Forms do?](https://www.g2.com/discussions/what-can-microsoft-forms-do) - 1 comment

- [View Microsoft Forms pricing details and edition comparison](https://www.g2.com/products/microsoft-forms/reviews?filters%5Bsentiment_snippet%5D=1211341&qs=pros-and-cons&section=pricing&secure%5Bexpires_at%5D=2026-08-14+05%3A47%3A40+-0500&secure%5Bsession_id%5D=3db21c45-5f02-4250-a6dc-529706c48a03&secure%5Btoken%5D=971fd682920373ada21ccf3e1e1d83daf9c2358398027fdfdbd07eabd266ceb7&format=llm_user)
## Microsoft Forms Integrations
  - [Microsoft 365](https://www.g2.com/products/microsoft365/reviews)
  - [Microsoft Excel](https://www.g2.com/products/microsoft-excel/reviews)
  - [Microsoft Outlook](https://www.g2.com/products/microsoft-outlook/reviews)
  - [Microsoft Power Automate](https://www.g2.com/products/microsoft-power-automate/reviews)
  - [Microsoft Power BI](https://www.g2.com/products/microsoft-microsoft-power-bi/reviews)
  - [Microsoft SharePoint](https://www.g2.com/products/microsoft-sharepoint/reviews)
  - [Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews)
  - [Microsoft Teams Webinars](https://www.g2.com/products/microsoft-teams-webinars/reviews)

## Microsoft Forms Features
**Additional Functionality**
- Third-Party Integrations
- To-Do List
- @mentions
- Single Sign On
- File Management
- Activity Dashboard
- Drag & Drop
- Alerts/Notifications
- Prioritization
- Access Controls/Permissions
- Screen Sharing
- Content Management
- Brainstorming
- AI Copilot
- File Transfer
- Calendar Management
- Status Tracking
- Real-Time Notifications
- Version Control
- Task Management
- Activity Tracking
- Real Time Editing
- Communication Management
- Chat/Messaging
- Tagging
- Generative AI
- Assignment Management
- Task Scheduling
- Project Management
- Collaboration Tools
- Workflow Management
- Secure Data Storage
- File Sharing
- Document Storage
- Task Progress Tracking
- Discussions/Forums
- Commenting/Notes
- Reporting & Statistics
- Contact Management
- Video Conferencing
- Progress Tracking
- Mobile Access
- API
- Document Management
- Customizable Branding

**Survey Management**
- Survey Builder
- Customizable Questions
- Templates
- Survey Distribution
- Mobile Survey
- Site Intercept Survey
- Pulse Surveys

**Customization**
- Custom Fields
- Conditional Logic
- Multi-page Forms
- Design
- Forms Creation & Design

**Survey Customization**
- Question Branching
- Branding
- Multimedia Support
- Multilingual Surveys

**Additional Functionality**
- Embedded Forms
- Offline Capability
- Notifications
- Payments
- Mobile Forms
- Customizable Forms
- Real-Time Notifications
- Alerts/Notifications

**Additional Functionality**
- Search/Filter
- AI Copilot
- Commenting/Notes
- Content Publishing Options
- Reporting & Statistics
- Content Library
- Document Classification
- Drag & Drop
- Customizable Branding
- SSL Security
- API
- Document Management
- Document Storage
- Collaboration Tools
- Data Capture and Transfer
- Autofill
- Multi-Channel Distribution
- Convert to PDF
- Customizable Templates
- Media Library
- Generative AI
- Full Text Search
- Surveys & Feedback
- Data Import/Export
- Forms Management
- Electronic Signature
- Third-Party Integrations
- Reporting/Analytics
- Workflow Management
- Template Management
- Mobile Access

**Survey Insights**
- Reporting & Analytics
- BI Tools Integration
- Data Exporting
- Permissions
- Collaboration Tools
- Presentation Tools
- Data Analysis Tools
- Real-Time Data
- Visual Analytics

**Agentic AI - Survey**
- Adaptive Learning
- Proactive Assistance
- Decision Making
- Dynamic Content

**Additional Functionality**
- Single Sign On
- Phone Polling
- Online Polling
- Support Audio/Images/Video
- Engagement Tracking
- Question Library
- Data Visualization
- Survey/Poll Management
- Generative AI
- Word Clouds
- Alerts/Notifications
- AI Copilot
- Customizable Fields
- Template Management
- Email Management
- Interactive Content
- Q&A Management
- Surveys & Feedback
- Activity Tracking
- Feedback Management
- API
- Data Cleansing
- Email Marketing
- Data Security
- Anonymous Feedback
- URL Customization
- Question Piping
- Offline Response Collection
- Activity Dashboard
- NPS Survey Structure
- Drag & Drop
- Data Import/Export
- Response Validation
- Customer Segmentation
- Response Quotas
- Multi-Language
- Sentiment Analysis
- Email Reminders
- Gamification
- Randomization

## Top Microsoft Forms Alternatives
  - [SurveyMonkey](https://www.g2.com/products/surveymonkey/reviews) - 4.4/5.0 (23,554 reviews)
  - [Jotform](https://www.g2.com/products/jotform/reviews) - 4.7/5.0 (5,137 reviews)
  - [Typeform](https://www.g2.com/products/typeform/reviews) - 4.5/5.0 (993 reviews)

