--- title: Microsoft Entra ID Reviews meta\_title: 'Microsoft Entra ID Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 912 reviews by the users' company size, role or industry to find out how Microsoft Entra ID works for a business like yours. aggregate\_rating: rating\_value: 4.5 review\_count: 912 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Identity Management url: https://www.g2.com/categories/identity-management --- ## Top-Rated Alternatives [ ![JumpCloud](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "JumpCloud") JumpCloud 4.5/5(4,063) ](https://www.g2.com/products/jumpcloud/reviews) [ ![CyberArk Workforce Identity](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "CyberArk Workforce Identity") CyberArk Workforce Identity 4.5/5(130) ](https://www.g2.com/products/cyberark-workforce-identity/reviews) [ ![OneLogin](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "OneLogin") OneLogin 4.4/5(292) ](https://www.g2.com/products/onelogin/reviews) [ View All Alternatives ](https://www.g2.com/products/microsoft-entra-id/competitors/alternatives) # Microsoft Entra ID Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by Microsoft Entra ID but has limited features. Are you part of the Microsoft Entra ID team? [Upgrade your plan](https://sell.g2.com) to enhance your branding and engage with visitors to your profile! Entra ID is a complete identity and access management solution with integrated security that connects people to their apps, devices, and data and helps protect from identity compromise. With Entra ID, you get: • Secure adaptive access with multi-factor authentication and Conditional Access policies • Seamless user experience with single sign-on, passwordless and user portal • Unified identity management that connect all internal and external users to all apps and devices. • Simplified Identity Governance with provisioning, access packages, and access reviews. Microsoft Entra is our new product family that encompasses all of Microsoft’s identity and access capabilities. The Entra family includes Microsoft Entra ID, as well as two new product categories: Cloud Infrastructure Entitlement Management (CIEM) and decentralized identity. The products in the Entra family will help provide secure access to everything for everyone, by providing identity and access management, cloud infrastructure entitlement management, and identity verification. * * * Seller [Microsoft](https://www.g2.com/sellers/microsoft) Discussions [Microsoft Entra ID Community](https://www.g2.com/products/microsoft-entra-id/discuss) Languages Supported English Solution Type All-in-One Overview by Natalia Godyla Show More ## Typical Contract Price Pricing provided by BetterCloud and others. $$k - $$k Per Year [Log in to unlock pricing](/auth/linkedin?return_to=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fmicrosoft-entra-id%2Freviews%3Ffocus_review%3D135224%26page%3D3%26product_id%3Dmicrosoft-entra-id) ## User Insights Average based on 912 real user reviews. Implementation Time 3 months Perceived Cost $$$$$ Typical contract price $0k - $0k [Sign in to view](/login) Per Year [Log in to unlock pricing and user insights](/login) ## Microsoft Entra ID Integrations (69) What do users say about integrations? Integration information sourced from real user reviews. 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IT Admin Mid-Market (51-1000 emp.) 5/29/2026 "Entra ID P2 Makes Conditional Access and Security Policies Easy to Configure" 4.5/5 What do you like best about Microsoft Entra ID? The most important thing liked about the Entra Id is having Entra ID P2 licenses and we can configure many conditional access policies related to security. (1) Azure portal block policy for non global admin users. (2) High User risk and high Sign-in risk will block the user access (3) MFA Configuration enforce policy for all internal users except Global Admin 94) Outdated Legacy authentication method block Policy for Users (5) Can access M 365 only from any specific region or country. Review collected by and hosted on G2.com. What do you dislike about Microsoft Entra ID? The pricing for Entra ID P2 is very high. For technical support also must have to pay additional cost. Review collected by and hosted on G2.com. What problems is Microsoft Entra ID solving and how is that benefiting you? Able to enforce all the users to have a MFA. Blocked the Azure portal access for non global admin users. Outdated Legacy authentication method blocked using conditional access policy. High User risk and high Sign-in risk users access is blocked. Created a list of banned and simple gussable passwords. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Kush Kumar K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kush Kumar K.") KK Kush Kumar K. System Engineer Enterprise (\> 1000 emp.) 4/9/2026 Business partner of the seller or seller's competitor, not included in G2 scores. "Microsoft Entra is one of best Modern and Robust Cloud Identity and Access Management Platform" 5/5 What do you like best about Microsoft Entra ID? Microsoft Entra have recently introduced AI driven security, External MFA for security threat and QR code authentication, Cross tenant synchronisation. Review collected by and hosted on G2.com. What do you dislike about Microsoft Entra ID? Microsoft Entra have lots of improvement from past area of security and they also integrated with AI technology. I think they need to improvement in their hybrid organisation environment of AD or cloud identity object because during the migration we face multiple issues to migrate shared mailbox and other resources identity. Review collected by and hosted on G2.com. What problems is Microsoft Entra ID solving and how is that benefiting you? We are managing all user identity, Group, role & responsibilities of users and application which is very easy and integration of all third parties application with SSO without any restriction as per our requirement and organisations policy. We have created RBAC permission for users and Admin of our organization. Setup conditional access policy for user identity and application authentication as per our requirement. We have integrated their party application in our organization for signing with SSO with help Azure application registration. Review collected by and hosted on G2.com. Show More 4/13/2026 Current UserValidated ReviewerSource: Organic RP rajaram P. Microsoft Security Practices Enterprise (\> 1000 emp.) 4/7/2026 "Strong Identity and Access Management with Deep Microsoft Ecosystem Integration" 4.5/5 What do you like best about Microsoft Entra ID? What i like most about ENtra is its strong identity and access managemnet capabilities combined with deep integration across the microosft ecosystem.It provide centralized control over users,devices and applications, which makes managing access much easier for security and IT teams.Features Like conditional access,mullti factor authentication, And identity Protection help organization strengthen their security posture and reduce the risk of unauthorized access. Review collected by and hosted on G2.com. What do you dislike about Microsoft Entra ID? One Downside of Entra id is that some of its advanced security features,such as conditional access policies, are only available in higher tier licences. This can increase costs for organization that want to fully utitlize its security capabilities Review collected by and hosted on G2.com. What problems is Microsoft Entra ID solving and how is that benefiting you? Microsodt Entra id Helps solve key challenges related to identity management,Access controls and securing organizational resources. In many env, Managing user identites across multiple applications and systems cam become complex and difficult to to control. Entra id Centralizes identity managment,Allowing administrator to manage users,groups and permission from a single platform. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Hemanth K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Hemanth K.") HK Hemanth K. Head of Cyber Identity & Engineering I Information Security Hospital & Health Care Enterprise (\> 1000 emp.) 6/10/2026 "Secure, Scalable Identity Management with Seamless Azure and Microsoft 365 Integration" 4.5/5 What do you like best about Microsoft Entra ID? What I like most about Microsoft Entra ID is how well it balances security with usability. Features such as Conditional Access and Identity Protection make it straightforward to enforce a zero-trust approach without adding too much friction for users. Another major advantage is its tight integration with Azure and Microsoft 365, which helps simplify identity management across both cloud and hybrid environments. It also stands out for supporting modern authentication options like passwordless sign-in and MFA, along with the flexibility to integrate third-party apps through standards such as SAML and OAuth. Overall, it feels like a scalable, well-integrated identity platform. Review collected by and hosted on G2.com. What do you dislike about Microsoft Entra ID? The UI and naming changes (Azure AD → Entra ID) can be confusing, especially when documentation and in-product menus don’t always line up. Troubleshooting Conditional Access policies can also get complex quickly, and debugging access issues isn’t always straightforward. Licensing can feel fragmented as well, with important security features spread across different tiers (P1, P2, etc.). In some areas there’s limited granularity such as reporting or certain policy controls compared to more niche IAM tools. Finally, there’s a clear dependency on the Microsoft ecosystem: it works best within it, but integrations outside of it can sometimes take extra effort. Review collected by and hosted on G2.com. What problems is Microsoft Entra ID solving and how is that benefiting you? Identity sprawl: consolidates user identities across on-prem, cloud apps, and SaaS into a single control plane. Access risk: uses Conditional Access, MFA, and Identity Protection to reduce the likelihood of compromised credentials. Zero Trust enforcement: verifies every access request based on user, device, location, and risk signals. User experience friction: enables SSO and passwordless options to simplify access without weakening security. Governance and compliance: provides access reviews, PIM, and auditing to help meet regulatory requirements. Review collected by and hosted on G2.com. Show More Our network of Icons are G2 members who are recognized for their outstanding contributions and commitment to helping others through their expertise.G2 IconValidated ReviewerIncentivizedSource: G2 invite ![Arnes O.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Arnes O.") AO Arnes O. Founder & Lead Content Creator Management Consulting Small-Business (50 or fewer emp.) 1/27/2026 "Promising Features but Overwhelming Complexity" 2.5/5 What do you like best about Microsoft Entra ID? The 'Security Defaults' allow me to instantly deploy Multi-Factor Authentication (MFA) across my entire organization without needing a dedicated security team. As the founder of Brzi AI, having enterprise-grade identity management (SSO, Conditional Access) available for a lean startup is critical for protecting our IP and data from day one. Review collected by and hosted on G2.com. What do you dislike about Microsoft Entra ID? The learning curve for the initial configuration can be steep for non-technical founders. The interface is powerful but dense; distinguishing between 'User Settings' and 'Enterprise Applications' requires significant documentation reading. It is clearly built for IT professionals, which can be overwhelming for small business owners implementing it solo. Review collected by and hosted on G2.com. What problems is Microsoft Entra ID solving and how is that benefiting you? I am self-implementing Entra ID to centralize access control for my new AI venture, Brzi AI. Previously, I struggled with fragmented logins across different SaaS tools. Entra ID now acts as our 'Front Door,' ensuring that access to our development environments and business data is strictly governed and auditable, even for a remote/distributed team context. Review collected by and hosted on G2.com. Show More 3/4/2026 Current UserValidated ReviewerIncentivizedSource: G2 invite ![Verified User in Financial Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Financial Services") AF Verified User in Financial Services Mid-Market (51-1000 emp.) 5/11/2026 "Strong, Practical Identity and Access Security with Clear Visibility and Controls" 4/5 What do you like best about Microsoft Entra ID? What I like most about Microsoft Entra ID is how it brings identity, access, and security controls together in a way that’s practical to manage while still being strong from a risk perspective. It provides a clear view of who has access to what, supports least-privilege access through groups and Conditional Access, and makes it straightforward to add layers like MFA, compliance checks, and sign-in risk controls. From an operations standpoint, the built-in access reviews, audit logs, and sign-in reporting help me answer real-world questions more quickly—whether I’m responding to an incident or pulling evidence for an audit. Review collected by and hosted on G2.com. What do you dislike about Microsoft Entra ID? What I dislike about Microsoft Entra ID is that it can feel overly complex for day-to-day tasks. Even simple changes often require too many clicks and too much menu-hopping. The portal’s layout and feature naming can also be confusing, especially when options move around or get renamed, which makes troubleshooting slower than it needs to be. Licensing is another frustration, since some genuinely useful features are locked behind higher-tier plans, and there isn’t clear in-product guidance about what’s included versus what you’re missing. Review collected by and hosted on G2.com. What problems is Microsoft Entra ID solving and how is that benefiting you? Microsoft Entra ID helps solve the challenge of keeping access secure without making day-to-day work painful. It allows me to manage logins, enforce MFA, and review access from a single place instead of juggling separate tools, which lowers risk and saves time when something goes wrong. For me, the biggest benefits are fewer manual access checks, clearer visibility into who has access to what, and far less guesswork when I need to lock something down or explain our controls. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic Review from User Profile PP Pete P. Technology Comms - Specialist Enterprise (\> 1000 emp.) 5/19/2026 "Effortless User Management, Needs Better Change Testing" 4/5 What do you like best about Microsoft Entra ID? I really appreciate Microsoft Entra ID's ability to group users together in AD Groups and its integration with other apps via Enterprise Applications. This has been very helpful for us, especially with our application, Genesys Cloud. By integrating Genesys with Microsoft Entra, we can group users automatically in Entra, ensuring that the correct users get the correct calls. The initial setup was very easy for us as well. By using Entra ID Groups, we can split users in dynamic groups, which is a feature I find very useful. Review collected by and hosted on G2.com. What do you dislike about Microsoft Entra ID? There are times where changes made by Microsoft don't seem to be fully tested and cause outages. Review collected by and hosted on G2.com. What problems is Microsoft Entra ID solving and how is that benefiting you? I use Microsoft Entra ID for organizing users and deploying permissions via Entra AD Groups. It integrates with Genesys Cloud, ensuring correct user call routing. The setup is very easy, allowing us to dynamically group users. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Jeremy M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jeremy M.") JM Jeremy M. Director of IT Mid-Market (51-1000 emp.) 4/13/2026 "Centralized Identity Management with Seamless Microsoft Integration and Strong Security" 5/5 What do you like best about Microsoft Entra ID? Microsoft Entra ID is most valued for its centralized identity management, seamless integration with the Microsoft ecosystem (Office 365, Azure), and robust security features like Conditional Access and Multi-Factor Authentication (MFA). Its ability to automate user lifecycles, support SSO for third-party SaaS apps, and enable secure,, adaptive access across hybrid environments. Review collected by and hosted on G2.com. What do you dislike about Microsoft Entra ID? its high licensing costs for advanced features (especially P2 for PIM), a steep learning curve due to complex configurations, and confusing licensing tiers. It has poor documentation, slow synchronization, and a challenging user interface. Review collected by and hosted on G2.com. What problems is Microsoft Entra ID solving and how is that benefiting you? It solves the critical problem of fragmented, insecure identity management across SaaS cloud environments by offering a centralized, intelligent identity service. It secures access, streamlines user experience with single sign-on (SSO), and enforces zero-trust security policies. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic Review from User Profile ![Antonio D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Antonio D.") AD Antonio D. Lead Product Engineer Financial Services Enterprise (\> 1000 emp.) 1/20/2026 "EntraID: Seamless M365 Integration, Powerful Automation, and Phenomenal Support" 5/5 What do you like best about Microsoft Entra ID? We've found that EntraID (which replaced Azure AD) is super integrated and easy to implement. It's built into our M365 subscriptions and the customer support is phenomenal. For most of our daily products we rely on it under the hood. It has a ton of features that allow us to manage license assignments and automate group allocations and permissions and roles across various products. For myself, as a dev as well as a user, I use it daily without it being in my way and it's really easy to integrate and use. Review collected by and hosted on G2.com. What do you dislike about Microsoft Entra ID? Unfortunately, one of the most advertised and demoed features, such as automatic access reviews or advanced risk-based sign-in protection, depends on the most expensive Premium P2 license. That isn’t made very obvious, and the licensing matrix around EntraID is not always easy to understand or work with. On top of that, there have been a lot of deprecations that frustrate long-time Azure AD users, especially around older tools like MSOnline PowerShell. This can be particularly annoying for SysAdmins in environments that were using Azure AD well before EntraID replaced it. Review collected by and hosted on G2.com. What problems is Microsoft Entra ID solving and how is that benefiting you? EntraID provides our business with SSO and a central point for user access management, onboarding, and related tasks. It lets us control where users can sign in to business resources, and it also gives users a single set of credentials, which simplifies access. Most of our users sign in to web services using their Windows account, which is provisioned to their machine through our domain via EntraID / Azure Active Directory. This helps us manage and track access, and reduce unauthorized use of various services. Access to servers and other resources is managed through groups, with approvals handled by managers using a third-party tool we built in-house around EntraID. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite MK Manjunath K. Lead-Compute & Tools Admin Mid-Market (51-1000 emp.) 1/19/2026 "Strong, Scalable Identity Platform with Seamless Integration and Robust Security" 5/5 What do you like best about Microsoft Entra ID? Microsoft Entra ID provides a strong and scalable identity platform with seamless integration across Microsoft 365, Azure, and third-party applications. Features like Conditional Access, MFA, and Single Sign-On significantly improve security while enhancing user experience. Centralized identity management, granular access controls, and strong compliance capabilities make it well-suited for enterprise and hybrid environments. Review collected by and hosted on G2.com. What do you dislike about Microsoft Entra ID? Advanced security features are heavily license-dependent, which increases cost for enterprises. Troubleshooting Conditional Access and authentication issues can be complex due to limited error transparency. The portal experience can feel fragmented at times, and changes or updates are not always clearly communicated, which can impact administration and learning curves Review collected by and hosted on G2.com. What problems is Microsoft Entra ID solving and how is that benefiting you? Microsoft Entra ID helps address identity sprawl, inconsistent access controls, and security risks across cloud and hybrid environments. By centralizing identity and access management, it supports secure Single Sign-On, strong authentication with MFA, and Conditional Access based on user, device, and risk signals. As a result, it helps reduce unauthorized access, strengthen compliance, streamline user lifecycle management, and lower operational overhead, while still delivering a consistent and secure user experience. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ## Questions about Microsoft Entra ID? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Microsoft Entra ID ](https://www.g2.com/products/microsoft-entra-id/discussions/new) GU Guest User • Last activity about 2 years ago What is Microsoft Azure Active Directory used for? 1 Upvote 1 [ Join the conversation ](https://www.g2.com/discussions/what-is-microsoft-azure-active-directory-used-for) GU Guest User What is Microsoft Azure Active Directory? 0 Upvotes 0 [ Join the conversation ](https://www.g2.com/discussions/what-is-microsoft-azure-active-directory) [ View all Discussions ](https://www.g2.com/products/microsoft-entra-id/discuss) ## Pricing Options Pricing provided by Microsoft Entra ID. ### Azure Active Directory Free Free ### Office 365 Free ### Azure Active Directory Premium P1 $6.00 1 User Per Month [ View More Pricing Information ](https://www.g2.com/products/microsoft-entra-id/pricing) Microsoft Entra ID Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_6d0241f849d000763024744ff5901159/okta.png "Product Avatar Image") Okta 4.5/5(1,366) [ Compare Now ](https://www.g2.com/compare/microsoft-entra-id-vs-okta) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_b3390b4cc3d92e87d570895f7358c003/amazon-cognito.jpg "Product Avatar Image") Amazon Cognito 4.1/5(47) [ Compare Now ](https://www.g2.com/compare/amazon-cognito-vs-microsoft-entra-id) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_a1ff161ba2b69dfe821e2c53d0e3b958/cyberark-privileged-access-manager.png "Product Avatar Image") CyberArk Privileged Access... 4.4/5(71) [ Compare Now ](https://www.g2.com/compare/cyberark-privileged-access-manager-vs-microsoft-entra-id) ##### ##### Microsoft Entra ID Features Authentication Options Authentication User experience Supports Required Authentication systems Multi-Factor Authentication Administration Administration Console Ease of connecting applications Functionality User provisioning Single Sign-on Enforces policies Type On-premises solution Cloud-solution [ View More Features ](https://www.g2.com/products/microsoft-entra-id/features) ##### Categories on G2 [Identity and Access Management (IAM)](https://www.g2.com/categories/identity-and-access-management-iam)[Single Sign-On (SSO)](https://www.g2.com/categories/single-sign-on-sso)[User Provisioning and Governance Tools](https://www.g2.com/categories/user-provisioning-and-governance-tools) [Identity and Access Management (IAM)](https://www.g2.com/categories/identity-and-access-management-iam)[Single Sign-On (SSO)](https://www.g2.com/categories/single-sign-on-sso)[User Provisioning and Governance Tools](https://www.g2.com/categories/user-provisioning-and-governance-tools)[Multi-Factor Authentication (MFA)](https://www.g2.com/categories/multi-factor-authentication-mfa)[Privileged Access Management (PAM)](https://www.g2.com/categories/privileged-access-management-pam)[Passwordless Authentication](https://www.g2.com/categories/passwordless-authentication)[Cloud Directory Services](https://www.g2.com/categories/cloud-directory-services) [Show MoreShow Less](javascript:void(0);) ##### Explore More [What's the top-rated voice control app for office productivity](https://www.g2.com/discussions/what-s-the-top-rated-voice-control-app-for-office-productivity)[Is a dedicated in-app bidding mediation platform worth it for a small app publisher?](https://www.g2.com/discussions/is-a-dedicated-in-app-bidding-mediation-platform-worth-it-for-a-small-app-publisher)[Is a dedicated digital communications governance platform worth it for a mid-size financial services firm?](https://www.g2.com/discussions/is-a-dedicated-digital-communications-governance-platform-worth-it-for-a-mid-size-financial-services-firm) [Best cloud collaboration software for small businesses](https://www.g2.com/discussions/what-s-the-best-cloud-collaboration-software-for-small-businesses)[Which application release orchestration platforms offer the most comprehensive integration coverage and deployment reliability across cloud and on-prem environments?](https://www.g2.com/discussions/which-application-release-orchestration-platforms-offer-the-most-comprehensive-integration-coverage-and-deployment-reliability-across-cloud-and-on-prem-environments)[Pros and Cons Details](https://www.g2.com/products/microsoft-entra-id/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)