NC Nithish C. Aws Cloud Engineer Mid-Market (51-1000 emp.) 9/19/2025 "Microsoft Entra ID Improved Our Security, but Setup and Cost Were Challenges" 4.5/5 What do you like best about Microsoft Entra ID? In our organisation we had a scenario where few users were accessing applications from outside network without proper VPN. Earlier it was very hard to track and control this. After moving to Microsoft Entra ID, conditional access made it much easier. We blocked risky sign in and enforced MFA only when users are outside trusted locations. This reduced lot of security alerts and gave us more confidence in user access. I also liked the Single Sign-On feature, because before we had multiple passwords issues, and now users just sign in once to access Outlook, Teams, SharePoint and even third-party apps. It saves time and reduced password reset tickets for our IT team. Review collected by and hosted on G2.com. What do you dislike about Microsoft Entra ID? The main challenge I faced is during hybrid setup with our on-premises Active Directory. The sync setup with Azure AD Connect was not very difficult, and some group policies did not reflect properly at first. Also, the admin portal sometimes feels complicated. And also, the cost of P1/P2 licenses is higher compared to basic identity tools, so for smaller organisations it can be a bit heavy. Review collected by and hosted on G2.com. What problems is Microsoft Entra ID solving and how is that benefiting you? In our organisation the main problem was managing multiple logins and controlling user access securely. People used to maintain separate passwords for different apps, which created confusion and many passwords reset requests. With Entra ID, SSO solved this issue users sign in once and get access to all apps. Another big problem was risky sign in from outside network, and conditional access with MFA helped us block unauthorized access. Overall, it improved security, reduced helpdesk tickets, and made user experience much smoother Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic See what 873 reviewers think of Microsoft Entra ID 4.5 out of 5 ยท Verified reviews from real users [ Read all reviews ](https://www.g2.com/products/microsoft-entra-id/reviews)