Integration of all microsoft apps.

Ease of use and functionality of the features that come along with Entra.

Performance has been consistent if not better than my expectations. Review collected by and hosted on G2.com.

Support for any Microsoft product is abysmal at best. This is something that needs to be fixed.

Pricing is very high, even for non-profits. Review collected by and hosted on G2.com.

What I like best about Microsoft Entra ID is how seamlessly it manages identity and access across the organisation. Its strong security features like conditional access, MFA, and risk-based controls make it easy to implement a solid Zero Trust approach. It integrates smoothly with Microsoft 365 and third-party apps, simplifies user lifecycle management, and offers helpful self-service options that reduce IT workload. The clear visibility through logs and reporting also makes monitoring and troubleshooting much easier. Review collected by and hosted on G2.com.

What I dislike about Microsoft Entra ID is that some features are complex to configure, and important settings are spread across multiple admin portals. Licensing can also be confusing, with key security features locked behind higher-tier plans. Troubleshooting conditional access issues can sometimes feel slow and complicated. Review collected by and hosted on G2.com.

I use Microsoft Entra ID for integration with app and I've been testing the integration a lot. I find the ability to add users to certain groups with SSO really useful. I appreciate the groups, roles, and user administration features because we're able to sort users into different groups conveniently. The ability to reassign users in groups is also something I find particularly valuable. I've noticed improvements in these aspects over the past year, which is encouraging. Overall, I feel confident enough to rate it a 10 and recommend it. Review collected by and hosted on G2.com.

I understand that there is a lot of documentation but it is possible to add more hints to pages. It wasn't exactly easy to set up. Review collected by and hosted on G2.com.

I really like Microsoft Entra ID's user-friendly interface. It makes managing user profiles and license assignments straightforward. The self-service password reset (SSPR) feature is great too, as it reduces the time for resetting passwords without needing to reach out to the helpdesk or local IT team. It's also fantastic that users can manage their account passwords with multi-factor authentication without the involvement of a technical support engineer. The initial setup was easier for my organization, and the availability of a cloud server made the switch from on-premises Active Directory seamless. Review collected by and hosted on G2.com.

Not have any ,I like all the features of this Review collected by and hosted on G2.com.

Centralized identity and access management – It allows administrators to manage users, permissions, and application access from one platform across both cloud and on-premises environments.

Single Sign-On (SSO) – Users can access multiple applications with one set of credentials, reducing password fatigue and improving productivity.

Strong security controls – Features like multifactor authentication, conditional access, and identity protection help prevent account compromise and phishing attacks.

Adaptive access policies – Access decisions can consider user risk, device health, and location, enabling a Zero Trust security approach.

Integration - Integrates with the other Microsoft products/ecosystem. Review collected by and hosted on G2.com.

Complex licensing and pricing tiers – Many advanced features (Conditional Access, Identity Protection, etc.) require premium licenses, which can make costs difficult to predict and manage.

Steep learning curve and configuration complexity – Policies, permissions, and API access settings can be difficult to configure correctly, especially in large environments.

Documentation and troubleshooting challenges – Some administrators report outdated or unclear documentation and inconsistent technical support when resolving issues.

Limited flexibility in certain identity and access scenarios – Permission management and identity controls may lack the granularity needed for complex enterprise environments.

Vendor lock-in with Microsoft services – Organizations heavily using Microsoft 365 are effectively required to use Entra ID for identity management, making it difficult to adopt alternative identity platforms. Review collected by and hosted on G2.com.

Azure is very cost-effective because of its pay-as-you-go model. I only pay for what I use, which helps manage budgets and avoid unnecessary spending. It lets me run both customer and internal apps in the cloud, saving on hardware and maintenance costs. Scaling is easy—I can increase or decrease resources with just a click. Security is strong with features like multi-factor authentication and app passwords, so data stays safe. Plus, Azure offers high availability with a 99.95% SLA, which means services are reliable and always up. Review collected by and hosted on G2.com.

Using Azure IaaS requires ongoing patching and diligent server monitoring, which is different from SaaS solutions where much of this maintenance is managed for you. It also demands a certain level of expertise, as all the various components must operate smoothly together. One frequent error is over-provisioning resources—what functions well on local servers may not be suitable for the cloud, potentially resulting in avoidable expenses. Without sufficient knowledge, businesses risk spending thousands more than necessary. Review collected by and hosted on G2.com.

I like how Microsoft Entra ID delivers a unified, consistent identity layer across Microsoft services. Its integration with Azure, Microsoft 365, and third‑party apps feels smooth, so managing access policies, MFA, and conditional access comes across as straightforward instead of fragmented.

The admin experience is another major strength. The portal makes it simple to review sign‑in patterns, apply security baselines, and automate user lifecycle tasks. Features like Conditional Access and Identity Protection add real value by cutting down on manual security work while still providing fine‑grained control. Review collected by and hosted on G2.com.

Some parts of the admin experience still feel fragmented. A few settings are still tucked away in the old Azure AD blades, while others have moved into the newer Entra portal, so you sometimes end up jumping between interfaces just to finish a single task. As a result, navigation feels less intuitive than it should be.

Licensing can be confusing as well. Features like Conditional Access templates, Identity Protection, and lifecycle automation are spread across different tiers, and it isn’t always clear which plan unlocks which capability. That uncertainty adds friction when you’re planning deployments or trying to scale up.

From a performance standpoint, the portal also occasionally feels slow, especially when loading audit logs or sign-in data, which can interrupt your workflow when you’re in the middle of troubleshooting. Review collected by and hosted on G2.com.

Entra ID integrates very well with third-party services, which helps reduce deployment concerns, and it provides auditing and logging right out of the gate. Integration with third-party SaaS also makes it possible to manage access control appropriately at scale. That said, I’d still like to see continued improvements to B2B collaboration, along with further enhancements to Identity for Defender. Overall, we rarely experience outages or performance issues. Review collected by and hosted on G2.com.

There’s a lack of granular conditional access policies, along with limitations in conditional access scoping and asset selection for large-scale firms. I also find the Graph API permissions too coarse for proper scoping, particularly when interacting with Entra ID directory data. Review collected by and hosted on G2.com.

It benefits my organization by centralizing and strengthening identity and access management, improving security and simplifying administration.

Specifically:

Secure access to applications and resources with single sign-on (SSO).

Enhanced protection with multi-factor authentication and conditional access policies.

Reduced operational burden by managing users and permissions from a single location.

Scalability and compliance, ideal for hybrid and cloud environments. Review collected by and hosted on G2.com.

Some types of licensing have a high cost. Review collected by and hosted on G2.com.

What I like best about Entra ID is it seamlessly works with Microsoft 365, Azure, and Windows for unified identity management. That is, it provides simplified access to cloud apps and internal resources. It also handles identity needs, from the simple to most complex, effectively. Review collected by and hosted on G2.com.

First of all, I don't like the name. THat aside, there are some features which aren't as easy to implement because of a somewhat steep learning curve. Review collected by and hosted on G2.com.