What I like most about Microsoft Entra ID is how it brings identity, access, and security controls together in a way that’s practical to manage while still being strong from a risk perspective. It provides a clear view of who has access to what, supports least-privilege access through groups and Conditional Access, and makes it straightforward to add layers like MFA, compliance checks, and sign-in risk controls. From an operations standpoint, the built-in access reviews, audit logs, and sign-in reporting help me answer real-world questions more quickly—whether I’m responding to an incident or pulling evidence for an audit. Review collected by and hosted on G2.com.

What I dislike about Microsoft Entra ID is that it can feel overly complex for day-to-day tasks. Even simple changes often require too many clicks and too much menu-hopping. The portal’s layout and feature naming can also be confusing, especially when options move around or get renamed, which makes troubleshooting slower than it needs to be. Licensing is another frustration, since some genuinely useful features are locked behind higher-tier plans, and there isn’t clear in-product guidance about what’s included versus what you’re missing. Review collected by and hosted on G2.com.

Microsoft Entra ID is most valued for its centralized identity management, seamless integration with the Microsoft ecosystem (Office 365, Azure), and robust security features like Conditional Access and Multi-Factor Authentication (MFA). Its ability to automate user lifecycles, support SSO for third-party SaaS apps, and enable secure,, adaptive access across hybrid environments. Review collected by and hosted on G2.com.

its high licensing costs for advanced features (especially P2 for PIM), a steep learning curve due to complex configurations, and confusing licensing tiers. It has poor documentation, slow synchronization, and a challenging user interface. Review collected by and hosted on G2.com.

It works and there is no fear about any data loss or security holes. The interface is fairly easy to use. When sync works its big time saver. Review collected by and hosted on G2.com.

It isn’t the best on searching. Like I will search for a name and it just doesn’t seem to find it. Other times I search by id and it doesn’t work. Review collected by and hosted on G2.com.

Entra ID empowers our company by giving our employees a simple, easy way to log in. It integrates smoothly with the applications we use and has continued to perform well for us over the years. Review collected by and hosted on G2.com.

The rare downtime can be rather frustrating, but usually service is restored fairly quickly. Review collected by and hosted on G2.com.

Easy to setup and it ensures that not Identity credentials are compromised in the environment. All cloud bases Azure Active Directory allows you to manage all the time anywhere Review collected by and hosted on G2.com.

Sometimes not easy to fin certain components because the ever changing names of Microsoft products Review collected by and hosted on G2.com.

I use Microsoft Entra ID for centralizing and managing user identities, which is incredibly helpful. One of the standout features is Conditional Access, which I find to be a real security control. It allows me to enforce risk-based access decisions based on multiple risk vectors rather than static rules. I also appreciate the support for SAML, SCIM, OIDC, and OAuth, which reduces the need for custom identity work. Microsoft Entra ID scales well without additional operational overhead. The initial setup was incredibly easy, and I love how it enables identity to function as a control plane, adapting access decisions in real time and integrating almost all applications effortlessly. Review collected by and hosted on G2.com.

One of the bigger issues with Entra ID that I have had is self-inflicted. Conditional Access is incredibly powerful, but too many policies can cause overlapping issues and eventually you have a spiderweb of policy that is difficult to reason through and untangle. In addition, I've found that licensing between tiers can be confusing when trying to determine which identity protections are available without additional purchases. There isn't too much off the top of my head, potentially better tooling around policy versioning and one-click rollbacks with Conditional Access would be useful. Review collected by and hosted on G2.com.

It integrates easily with our login platforms. Since we already use much of the Microsoft suite of products, adding this was straightforward and fit in without much effort. Review collected by and hosted on G2.com.

Nothing to add—this is a great product for what we use it for. Review collected by and hosted on G2.com.

Microsoft Entra ID has strong security features, excellent integration with other products, seamless SSO, and great governance and PIM controls, which we find to be the best in the industry. Review collected by and hosted on G2.com.

Sometimes the portal becomes laggy, which can be frustrating. The cost can also be potentially high for some customers, depending on their needs and usage. Review collected by and hosted on G2.com.

Helps me view all users under one umbrella as well as give rights and permissions to users Review collected by and hosted on G2.com.

I am a big fan of Entra ID and do not have any negative comments Review collected by and hosted on G2.com.

I really admire the simplicity of Entra ID's Interface. Review collected by and hosted on G2.com.

I think Entra ID could have done a better job with both the naming convention and the function of some of their features. Review collected by and hosted on G2.com.